Daily cleaning, installation of cabin HEPA filters on flights from Germany to Adelaide
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Scores according to KAYAK customer reviews
Cons: "A comfort kit on a ultra long haul flight goes a long way"
Cons: "Crew miss my drink"
Pros: "What can I Say. It's Singapore Airlines"
Pros: "crew were very friendly and helpful. flight was one of the best i’ve had"
Cons: "boarding at sydney was very confusing"
Cons: "Delay could be complimented by faster speed"
Pros: "Efficiency, good."
Pros: "Great crew and cabin!"
Cons: "Meals were just ok"
Pros: "The cabin crew and the pilots. The flight went smoothly."
Cons: "Singapore Airlines should inform clearly of the mileage policy and the lounge access while using a code-share flight. I thought I booked as a code-shared Singapore Airline flight, but I got rejected from the lounge access."
Cons: "Transit time is way too tight. You need at least 2 hrs in between to account for landing and transfer time between terminals"
Pros: "The cabin crew was pretty good. This was the only saving grace in otherwise very poor experience"
Cons: "The flight was delayed by 2 hours and they changed the gate from one end of the terminal (A15) to the other (C1). The waiting area was cramped. This being the home of Singapore Airlines, the way managed this entire thing was pathetic. Boarding announcements were also confusing."
Pros: "On time Smooth landing and take off Airport was beautiful, nice clean toilets Lovely and polite staff on board Food was okay Nice range of in-flight entertainment"
Cons: "Air port does not have automatic internet connection We were there for 8 hours with no internet because we had no international roaming to receive the PIN via SMS. The four PINS generated by the counter staff did not work. We all took turn to try to no avail. by then we have walked too far from the counter we could not be bother going back. No airport that I've been to had poor internet service connection like this airport, yet it is supposed to be THE WORLD'S NUMBER ONE AIRLINE. We boarded at 11.30pm, last time we flew with them they gave us supper. Last night they gave us only water. We went to sleep hungry till the morning. Since when they started to operate like those cheap airlines that you have to pay for your food? And the night package did not have eye mask.... how could we sleep... ? Singapore airline could learn from Qtar. Very very disappointed."
Pros: "As a frequent flyer, I have found out that the few dollars i spend more on SQ is well worth it"
Pros: "Everything on time and smooth. Great service. Great pillows and. Plenti snacks anytime I want it. Very comfortable seats. Entertainment System fabulous."
Cons: "All good"
Cons: "1 hour delay of departure"
Pros: "Prompt boarding, friendly service, decent food, plentiful entertainment. Singapore Airlines was a great choice for my flight from Texas to England."
Pros: "Easy red eye flight, just slept the whole way"
Cons: "Singapore airline is always awesome. Crew professional and very caring"
Cons: "Food was terrible , crew were rude, there were delays due to airline problems at both ends of the flight, there was a complete lack of communication about the problems and how long the delays were going to be. Handling of missed connections was abysmal... Overall extremely disappointing."
Pros: "Very attentive, great food, quality aircraft"
Pros: "Excellent flight experience"
Pros: "Ease of check in, very quick."
Cons: "Older plane, entertainment system incredibly slow, plane needs tidying up, starting to look its age."
Pros: "Easy online me check-in with proper notification & reminder. Attentive crews and good on board entertainmrnt. However, food wise just a good thumb up and not excellent coz we looking forward to see more variety of foods available on board"
Pros: "I liked the space I had to stretch out, 3 seats to myself in economy enabled me to get some solid sleep between meals. The crew werebalways very polite and friendly."
Pros: "Loved the hot towel service"
Cons: "Entertainment could be better, however there were a few new and Oscar nominated movies available. Personal air conditioning would be great, I was too hot the entire flight"
Pros: "I felt safe ( important to me) and had just the right amount of attention from staff Very comfortable"
Pros: "I loved the professionalism of the crew, and how they treat the passengers with such care. I prefer Singapore airlines over any other. Seats are very comfortable. This craft had touch screen monitors that worked well. I was able to use my own ear buds by pulling the jack out part way."
Cons: "I really only have one gripe. I wish there were more movie choices for adults that did not have foul language and immoral scenes."
Pros: "The cabin crew are very helpful and friendly. I sat at the end of the row in the upper deck. After the gate door closed , they let me sit in the empty sit away from the toilets . During the flight they’re around with water and juices to make sure we’re dehydrated,"
Pros: "Excellent entertainment system even in economy with many movies including recent releases. Staff were friendly and efficient."
Cons: "Economy seating is very tight for someone who is tall -- very little legroom. Food in economy was OK."
Cons: "too long a flight 17 hours from SFO to Singapore"
Cons: "Foods serving were too slow for economy class. Not enough selections for entertainment."
Cons: "Flight delayed twice without informing us the reason, and after boarding, we waited for v long to take off also"
Pros: "smooth service with refreshments"
Cons: "No working seat audio"
Pros: "Neat & clean flight.good cabin crew members.good service."
Cons: "Food served was not so good. Toilets are very small compared to other flights..speacially SFA - Singapore flight."
Pros: "The crew was very kind and helpful."
Cons: "My daughter had the vegetarian oriental - and it was basically a ball of slim. My son had the lactose free meal and it was broccoli and potatoes. We switched our return flight meals to the regular in-flight meal. It was better, but not great."
Pros: "Crew went out of their way to make sure we had everything we needed. Seats seemed roomier in economy than other airlines. Lots on movie choices."
Cons: "I didn't care much for the meals, but my husband loved them."
Cons: "cramped seats freezing cold"
Cons: "Too hot in plane Food really late, 1h after special meals Entertainment system archaic, age of plane All isles seats gone as soon as checkin open"
Pros: "Food & condition"
Cons: "Crew were unfriendly and rude"
Pros: "Staff on board were lovely."
Cons: "I asked to be placed in a seat as close to the front as possible as I suffer from motion sickness in the back of the plane. I was placed in the back row all the way to my destination and all the way home. I vomited 8 times and felt very sick. I did notice that there were many seats available in the front of the plane but they are never given out as women with babies and children always get them and then single travellers like myself are made sit in the back. I travel a lot, I usually fly Qantas and they are very good at providing seats closer to the front. I will be reluctant to fly Singapore Airlines again due to the fact that they were not accommodating at all."
Pros: "Clean ,on time"
Cons: "The movies were not updated"
Pros: "The overall experience was good. Crews are friendly and approachable. Food taste good."
Cons: "Beware of babies on board."
Pros: "The ground staff in Sydney!"
Cons: "From the moment we checked in in Singapore there was no service. Having travelled first class and Economy before with Singapore I was very disappointed with Business class. My husband and daughter were in First Class. The service was below average to say the least - more training required from check in to on board - (in Sydney the staff on the ground went above and beyond) In Singapore it was very fake and contained no sincerity. The lounge itself was also ordinary compared to others, no Amenity kits or PJs in business class - even Virgin Australia has that! I was so excited to be travelling Singapore again given past experiences but now Im not sure I will want to fly them again."
Pros: "Professional, courteous, high-quality all around from food, to service, to entertainment options. Singapore Airlines is first class all the way."
Pros: "Spacious, comfortable seat"
Pros: "What did I like??? Um, EVERYTHING! First off I got a great price under $850 round trip to NRT from LAX was a steal! They let you check two large suit cases plus a carry on and a personal item. That all FREE!!! I travel pretty light but it was great to know they don't Nickle and dime you for bags or anything else for that matter. Staff looks amazing and treats you first class even when your in economy. They are so polite and really genuinely want to give you a above and beyond experience. And they over achieve at it! They meals are great and very satisfying. The planes are big and roomy even in economy seats. On our return flight we had a brand new plane which had a sleek touch screen monitor and controller. There mad tons of media available (articles, language games, games, movies, tv shows and more) with USB ports to charge devices on each seat. Plus 10inch personal monitors. Earbuds were included free of charge, aswell as socks toothbrush and tooth paste. They have is two big meals on our direct flight (awesome that they have direct flights). Plus, they offered free snacks too and gave us a full can of soda vs. a small cup. They come through several times offering coffee, tea, water and snacks. All free of charge. This was my first time flying Singapore Airlines and I loved it!!! I wish Everyone was this amazing! Norwegian Airlines was the opposite as far as charging for everything! Had to pay each stop for any luggage ($100 per checked bag). No meals free or charge. They wanted money for everything! And yea a skimpy sandwich was $9.00 :(."
Pros: "Service and Operation"
Cons: "The plane ... its old, in need of a new interior as things are falling off and dirty ... Flew business class and although the service makes up for the old aircraft, i think SQ can do so much better !!!"
Pros: "Crew professionalism"
Cons: "Sitting place too small"
Pros: "Service, food, excellent. Most of all, the new entertainment system & window in bathroom!"
Cons: "1. Business class crew stomped around the cabin, making it noisy, and woke me up constantly. 2. Gallery is very loud and badly situated in business class. 3. Chair itself is old & although it’s lie-flat, makes a very uncomfortable night’s sleep."
Cons: "Be on time. 3 hours delay"
Pros: "Flight crew was friendly."
Cons: "The TV on my seat was not working."
Pros: "Crew was courteous."
Cons: "Seat needs to be much roomier. Entertainment and Food should be good and more options."
Cons: "not much choices in the movie selection"
Cons: "Food and more profesional crew"
Pros: "Friendly, cheerful crew. Clean plane & good entertainment. Food was hot & decent."
Cons: "More food, drinks & snacks. Especially on such long flights."
Pros: "Airport checkin crew sucked, in-flight crew were fantastic!!"
Cons: "They made me check my carry on for a flight that was MAYBE 50% full... ANd If the ground handlers were actually awake when we landed in Vancouver... took 43 minutes for the first 5 bags to come out.... and another 7 minutes before anymore... WTAF!??"
Pros: "seats that i selected was change when we enter the boarding gate without informing us"
Pros: "very friendly staff"
Cons: "seats could be more comfortable for long flights, better food choice"
Pros: "haagan daz chocolate ice cream was a surprise"
Cons: "the rice with fish didn’t taste that nice and the veggy was a bit overcooked"
Cons: "Our flight from HK to LAX we were told that the pilot refused to wait for us even if we arrived in HK from cebu at 11:35 of July 29 and our flight to lax was at 12:05 .Cathay couldn’t do anything about it. We were billeted in a hotel far from the airport with free breakfast but no lunch was provided and the earliest flight they could give us was scheduled at 16:35 of Juy 30. Upon returning to the airport I asked a cathay staff regarding provisions for lunch but I was told there’s none.Overall our trip both to and from LAX were very uncomfortable and inconvenient. I hope Cathay will do something better in situations like we encountered. As of this writing I and my husband are still at HK airport waiting for our flight to LAX."
Pros: "Modern flight and silent Large monitor"
Cons: "Uncomfortable seats Degraded quality of food and drinks"
Pros: "Flight was very smooth and pleasant. The entertainment was great with lots of choices. Premium economy seats on A350 was amazing. Very similar to Qants reganal business class on their 737. But how ever the seats on their A330 was average. But otherwise all was good. I would recommend Cathay."
Cons: "The food was very small portion and average in taste. The crew took a wile to take the trays and clear after all ate."
Cons: "The flight was cancelled new departure time is 7:20am"
Pros: "Nothing I like about this airline. Boarding is a mess. The food sucks. The flight attendants are just ok. I don’t plan to use this airline again."
Cons: "Nothing I like about this airline. Boarding is a mess. The food sucks. The flight attendants are just ok. I don’t plan to use this airline again."
Pros: "Food was great. Crew nice"
Cons: "All good"
Pros: "Crew was nice food was great"
Cons: "All good"
Pros: "very accommodating, I don,t know that hand carry bags changed to smaller size now, they helped me checked it in for free. I travel to the Phillippines every year ,I will fly w/ Cathay Pacific from now on. THANK YOU"
Pros: "Great Crew, excellent food, fantastic entertainment! I flew coach and for the value it was fantastic!"
Cons: "There really wasn't anything about this flight I disliked! I even had an empty seat next to me!"
Cons: "There was a long delay when boarding the connecting flight to SGN and there weren't any clear updates on the flight status. I didn't mind the wait so much but I wish they had announced the current status more clearly."
Cons: "I dont like the servic guys"
Pros: "Great service from flight attendants."
Pros: "Crew was friendly and kind."
Cons: "No vegetarian options at all for breakfast (was either beef congee or eggs, sausage and bacon). We were not offered any options to select meal preference during online check in either"
Pros: "The crew on Cathay Pacific is really a cut above. they seem to have a genuine wish to see to the comfort of the passengers. It is also a pleasure to have so many choices for entertainment."
Cons: "The boarding from NY to Hong Kong was really well organized, with people in the back of the plane getting on first so that it was easy for everyone to get right in. This did not happen on the return flight from Hong Kong. Further, at one point we were rousted from the waiting room and made to go through a second inspection, having are bags searched again, and having random people go through especially invasive searches. Very unpleasant and unnerving as we were given no reason for this."
Pros: "booking price was a great deal. flight attendants was awesome! she gave a headache pill for my wife that helped a lot. thank you"
Pros: "Kind staff, decent food"
Cons: "Ridiculous baggage policy! Only 30 kg total baggage allowance when ALL OTHER AIRLINES ALLOW AT LEAST 40KG, AND MOST ALLOW 46KG! WHY IS CATHAY SO STINGY?!"
Cons: "Broke my luggage"
Cons: "Hated all the checks at the airport - felt like a criminal. Crew didn't seem very happy to be there."
Pros: "I like the service and the foods are so delicious."
Cons: "The charging port when I was on my way to Hong Kong from Los Angeles, it wasn't working so that's the only thing that I didn't like."
Cons: "Same as above"
Cons: "Everything was good except for the meal part. I was seated at the last and by the time I had my turn to choose from the menu, I was left with just one choice because all the passengers ahead of me got to choose first. Would be great if Cathay would accommodate extra meals on their flights."
Cons: "flight was late"
Cons: "Limited help in assisting passengers who missed the connection"
Pros: "Overall excellent"
Cons: "Short gap between flight and long walk going to the next flight gate. Passing the security alone take time plus u have to walk then ride a train after that long walk again going to the gate."
Cons: "The flight was delayed by almost 4 hours from Hong Kong. There are elaborate security check at the last minute. Not even sure if it was just to kill the time. Because the departure time kept moving to later and later time."
Pros: "Food was better than average Seats were not too cramped."
Cons: "Seats are harder than I like for a long flight. Cathay screwed up my departure date and had to spend hundreds on top of normal change fee to get home on the day I was supposed to."
Cons: "Flight was late by 4hrs No food was supplied they said food is over"
Pros: "The extra space was nice, but expected as I paid for it."
Cons: "My wife's and my seats were sticky and difficult to recline. my headphone socket had lose fitting and neither the airline supplied headphone nor my Bose QC headphone were able to work constantly. The service from the two hosts was poor with very little to no engagement or pleasantries. I compare this with Premium Economy class flights with other airlines I have flown and I will elect not to fly Cathy Pacific again. I also found the food and the service below average. No option for wine on this flight, just red or white."
Pros: "I liked the crews the food just ok. It was a long flight,my back was uncomfortable."
Cons: "Food was awful. Plenty of options but tasted cheap. Felt like flying on a budget airline"
Pros: "Cathay Pacific has the most attentive flight attendants of any airline on the planet. We had a tight connection in Hong Kong. They accommodated us, by having us move up to Business Class just before landing so that we could get off the plane first. We made our connection without any problem."
Pros: "Service in wheel chair people"
Pros: "It got me home."
Cons: "The sound did not work for my video, the food was not good, the seat was uncomfortable, and my stewardess was rude."
Pros: "Nothing wrong with the flights, but big issues with Cathay Pacific coordinating connecting flights after first flight was canceled."
Cons: "I was waiting and standing to find out about my rebooked flight for 3 hours. The Cathay pacific employees in Manila tried their best to get everyone on the next connecting flights out, but there was no proper system. Everyone was trying to handle the cases of multiple passengers rather than delegating tasks. PLUS the new flight went through an additional stopover in Vancouver... Was not messaged about any compensation."
Cons: "Too rigid on the weight of hand carry luggages. 7kg (including the case/bag) is less than other airlines."
Pros: "Seats were comfortable in Premier Economy class, Entertainment offered in this class was good.They offered more movie chooses than most any other airline that ive ever flown on before."
Cons: "First off I feel asleep as soon as I seat down on the plane, even before take off and once I woke up not one of the stewardess come to offer me the meal I missed or any kind of refreshments, it was a 4 hour flight. My brother who did get the meal stated that it was very poor quality. The egg was terrible tasting, powered egg replacement."
Cons: "there was no vegetarian food booked for me (as usual) even though i mentioned it while booking also sent an email 3 days before the flight to vayama agency, asking to confirm vegetarian meal, luggage allowance and connection i hong kong.. vayama replied few days after plane took off from melbourne. i also didnt have a chance to have a window seat, that was my preference and couldnt sleep during all flights at all. i wouldnt choose cathay pacific again. their crew was not helpful at all."
Pros: "Snack was served for a 2 hour flight."
Cons: "No vegetarian food option. Seat uncleaned. Last seat on plane separate from family with people constantly standing next to and bumping at toilets - little consideration fro Covid-19"
Cons: "Absolutely hopeless baggage delivery/collection. Almost as long as the flight"
Cons: "I pay for the airspace above my seat - I didn't get it! Flight attendant obese and not me twice. QF need to lock their cattle class seat backs - insufficient seat pitch to allow leaning."
Pros: "Very friendly crew."
Cons: "Qantas need to improve thier overall customer service"
Pros: "crew amazing seat to tight"
Cons: "wider seat"
Cons: "There was no organization for those of us that were moved to that flight. Shifted from 4 different lines and luggage was not sorted out after customs. Our luggage didn't make it on our flight since someone said since it said CVG, it would be fine. It wasn't."
Pros: "Good food and snacks. Great boarding and off boarding experience. Appreciated the help by Qantas ground crew who helped me with my wheelchair in Sydney."
Cons: "Small, uncomfortable economy seating. Crew came by infrequently but were attentive when they came."
Pros: "crew was nice. but we had massive delays and the attitude of the employees at the gate and on check in, was terrible"
Cons: "it was their fault that the plane was delayed (mechanical problems), when i asked to be transferred to jfk instead of newark, the employees at melbourne said it's not possible. basically it was their problem but refused to be accountable to it or to accommodate passengers"
Pros: "Smooth boarding. Left on time. Uneventful flight (good). Arrived ahead of time"
Cons: "Only had overhead video displays, not individual ones in the back of the seat, so no choice of entertainment. No matter, I read a book!"
Pros: "Consistently good"
Cons: "2,hr delay - weather"
Pros: "Tge flight and landing were uneventful"
Cons: "One hour delay taking off. Departure gate change. Cramped seating. When plane totally loaded, further wait for ground crew to load baggage. No refreshments until way late due to delay. Water should have been offered during the delay due to loading."
Cons: "Why have priority baggage when it doesn’t seem to work, except in inverse proportions"
Cons: "Only podcasts, couldn't find music to listen to while I worked."
Pros: "Excellent customer service !! Great crew down the back !!! (Except they didn’t want to take my banana peel when collecting rubbish?). Will have to carry off plane which is annoying ?!?"
Cons: "Entertainment system not working for our row of seats"
Pros: "This flight is extremely long, but very enjoyable when flying with Qantas. They have everything, from snacks and drinks in the back of the plane to coming by pretty often to give you food. I was never hungry or upset wth the service."
Cons: "nothing I didn’t like!"
Pros: "It got me home in one piece safe and sound, what more can you ask for."
Cons: "The gate displayed on the boards in the departures area did not match the actual gate (17C). Confused a lot of passengers as the gate displayed was through the international area. Limited seating at the gate."
Pros: "Flight left on time, arrived 20 mins ahead of time. And great landing"
Cons: "Flight delayed no updates in lounge then was rung to ask where i was as bostding closed. Told girl on phone on way bit thete was no flight status on tv in lounge... basically didnt believe me.. rude!!"
Pros: "As before great assist with wheel-chair support"
Cons: "Seat was quite uncomfortable for a long flight. Would be nice if the window arm rest could fold up."
Pros: "Good crew"
Cons: "Poor meals in cardboard boxes"
Cons: "Felt squished"
Pros: "All good"
Pros: "On time, good food, flite staff and attendants were friendly and helpful."
Pros: "I didn't eat dinner as I was too tired, but the breakfast was good and dinner looked pretty good. For airline food, that is. The staff were very polite and friendly."
Cons: "I previously flew Tokyo to Sydney premium economy on Japan Air and that created expectations. This was significantly worse. The seats were not as comfortable or as spacious. On JL, you have a bit of a barrier between you and the person in the next seat. On Qantas, you very much do not. While this is probably more just bad luck than anything else, the boarding experience was nightmarish with swarms of people blocking every passage."
Pros: "It was a smooth uneventful flight. We arrived on time."
Cons: "The distance between the seats has decreased substantially. Reminds me of a Jetstar budget flight. The food being served in cardboard boxes was Aldo a big shock. For the cost of a qantas flight I expected more comfort and better food served"
Pros: "Good flight. Staff was excellent and attentive."
Pros: "Known quality and reliable service It was all right."
Cons: "Entertainment is bring your own screen if you want to see the programme"
Pros: "I knew what to do without having been there before, thanks to electronic info available at my seat, in-flight announcements and signage at the airport."
Cons: "The delay was just disappointing"
Cons: "I hadn't had time to organize Australian currency before flying from Beijing. The flight from Sydney to Brisbane did not take credi card."
Cons: "Lack of ipads for inflight entertainment"
Cons: "The check in process for baggage at Sydney."
Pros: "On schedule departure & arrival times Seamless easy check-in at Learmonth"
Cons: "On board food offering was poor Expensive for distance travelled No onboard entertainment"
Cons: "Did not have any meal for the 2h45m flight"
Pros: "Great service, great food"
Pros: "The staff showed they cared about you comfort and tried to make sure you were enjoying your flight"
Cons: "All was great"
Pros: "Again, top quality service and support from all qantas employees. Good was yum also! And the Rv made time go by fast."
Pros: "Landing with strong winds went well."
Cons: "No seat pillows"
Cons: "Late leaving and still pretending it was going to leave sooner than it did. It boarded 15 mins after the published delayed departure time. Staff wouldn't even call to find out when it would really leave. Lounge closed before the flight was called,"
Pros: "Friendly, helpful and professional crew which which always makes for a better overall experience."
Cons: "The crew seemed to have to spend much of their time as IT consultants assisting with iPads."
Cons: "See above"
Pros: "On time and efficient."
Cons: "No GF food choices offered - always try asking for a bit of fruit if what's on offer doesn't suit."
Pros: "In-flight entertainment system (on-demand), on-time arrival."
Cons: "Staff at check-in incorrectly stated that we'd have to claim and re-check our bags in Sydney (for onward journey to Auckland on another Qantas flight). Created confusion for us since we've never had that situation when connecting from a domestic to an international flight in 20+ years of traveling."
Pros: "Phone customer was the best when called with questions"
Cons: "Entertaintament screen is way out of date and too small"
Cons: "7hr+ stopover for a trip that takes 4.5hrs to drive. Next time I'll just drive and park at the airport."
Pros: "Seats comfortable and seats good and staff friendly"
Cons: "Nil entertainment if you didn't have an iPad or downloaded the entertainment app which you would expect more in business class."
Pros: "Very Organised and punctual"
Cons: "Space is limited even for a small built person. Too crowded considering long the travel time"
Pros: "Smooth. No turbulence. On time."
Pros: "Good. Thanks."
Cons: "Nothing to add?"
Pros: "Quick, efficient, relaxing."
Pros: "Loved it!"
Cons: "Liked it all"
Pros: "Staff, especially male steward was very professional and dedicated. Bravo for the effort for the boy."
Pros: "Boarding was automated gates was easy."
Cons: "Boarding from terminal f sucks"
Cons: "Wheelchair assistance did not arrive at gate."
Pros: "The boarding was fast and effective"
Cons: "The plane arrived late and I had to rush through Munich airport to make the connection. But the luggage arrived with me."
Cons: "Again 2 hours delay"
Cons: "Munich airport should be improved far more. it took more than 20 mins to find a toilette. they should install more toilette for the travellers."
Cons: "All good."
Cons: "Very cramped legroom. Confusion during boarding."
Pros: "same as above"
Cons: "same as above"
Pros: "Please continue to use newer, updated places."
Pros: "I am very happy with my flights. I would recommend to friends and family. :) Thank you"
Pros: "The most comfortable trip"
Cons: "No screens at all and the boarding was messy"
Pros: "Very efficient, clean and comfortable."
Pros: "nothing to say - low cost carrier level"
Cons: "nothing to say - low cost carrier level"
Cons: "The boarding gate was changed three times. I fell asleep at one of the gates. Luckily I woke up and realized the second change in time to still make it there."
Pros: "GREAT BEER EXCELLENT AIRLINE!"
Pros: "No issues"
Pros: "Good all around German quality"
Pros: "all was perfect and helping"
Cons: "nothing all are fantastic"
Pros: "Faster then any other airline. Supersonic jet ..."
Pros: "Given free upgrade. Efficient services."
Pros: "Very nice snack."
Pros: "Nothing about vayama."
Cons: "They boarded everybody at once through a jetbridge made of glad. Very hot in there. You were stopped in a crowded jet bridge in 90 degrees for 25 minutes because they board everybody at once and it took time to get passengers into their seat."
Cons: "Didn't happen. Missed it and got re routed thru United."
Pros: "Everything was OK"
Cons: "Third time the luggage do not com with me"
Pros: "Treated so very well, like a guest not a passenger."
Pros: "Plane0was on time and they served us a very tasty sandwich."
Pros: "Trip was very comfortable. I was also upgrades which was very nice. I will check the rates for Lufthansa every time I go to Italy. It is the airline of my choice. Also the plane was new and very clean. Thanks Vince F. Chicago"
Pros: "Pleasant and short"
Cons: "All fine"
Pros: "Passengers should have been boarded in appropriate groups. We all went in one big jumble and th e process took way too long"
Cons: "Stewardesses gave attention to other passengers and ignored me"
Cons: "See above...on a Nother note, how would any of these passengers be expected to exit a plane in emergency when there is absolutely no room in the plane? This is an accident waiting to happen, assuming the plane to survive the crash"
Cons: "Pilot did not yet to avoid turbulences, which were pretty bad. They also lost my luggage which arrived after three days."
Pros: "Comfortable and convenient"
Cons: "See above. Horrible."
Cons: "Haven't flown out yet."
Cons: "When I told an gate agent I was supposed to get a wheelchair to get to the plane, she said the record showed I can walk. True, but they expected me to get on a bus (no seat unless I make an issue of needing one!) and offered no help until I spoke up, Then, a car took me and some others directly to the plane. On arrival in Zagreb, same story, but when I asked about help they actually came with a small ambulance-like vehicle that took me to the terminal, where I was on my own. My suitcase went around several times on the carousel before I at last managed to get if off, with my fractured shoulder in a sling. There was nobody there to help, and all other passengers had already left the area. Not what I expect from Lufthansa, and not what I am used to from other airlines!"
Airlines flying from Germany to Adelaide have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Germany to Adelaide
Masks required on board, masks provided on flights from Germany to Adelaide
Social distancing seating
Middle seats unavailable to book on flights from Germany to Adelaide
Testing for antibodies, testing for symptoms for flights from Germany to Adelaide
Waiving of change fees. Search flexible flights from Germany to Adelaide