Daily cleaning, installation of cabin HEPA filters on flights from Kununurra
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Scores according to KAYAK customer reviews
Pros: "Easy check in on line and at baggage check in at Nadi, landing was good, the fact that we made it safely was also good, great crew - I felt sorry for them too!"
Cons: "Screaming kids, I had one kicking the back of my seat pretty much the whole trip, as well as throwing tantrums (I know this isn't the fault of the airline but the crew could've helped a tad more - can't blame them for not wanting to go near them though I didn't want to be seated in front oft them either!!!) No tv for inflight entertainment, meal very average, they ran out of one of the choices early on (probably the only good choice!), landing was good…very relieved to arrive!"
Cons: "Although i requested Halal food, way in advance when i booked my flights, Non was provided."
Cons: "No entrtainment available"
Pros: "Free wifi"
Cons: "Not much"
Pros: "Quick easy painless and on time"
Pros: "Great, love the ATRs"
Pros: "Good seat, plenty of space for my long legs."
Cons: "Boarding was a little disorganized."
Cons: "No seatback monitor."
Pros: "Leave and Arrived on time"
Cons: "Glad to have an isle seat"
Pros: "Love the inclusion of one checked bag in the ticket price. Like the free snack and hot drink."
Pros: "Larger plane."
Cons: "Stewards missed serving me twice. I pressed call button and was ignored. Kids meal and vegetarian preferences were ignored. Abu Dhabi made all Sydney passengers go through security including full cabin luggage checks twice. Abu Dhabi made me check in the duty free that I bought in Dublin. It was a connecting flight so why on earth was that something I had to do. I could not check in online, choose seats or update preferences. They sat my daughter separately and I was fobbed off in each airport and until Abu Dhabi where the cabin manager took so long I had to ask another passenger to swap. My son was sick as he walked off the ramp and I had to stand and direct people around the vomit for over 10 minutes while staff dragged their feet getting help. I will never fly Virgin with etihad again."
Pros: "Friendly crew who offered to make me a cup of tea and offered me refreshments whilst rest of passengers were asleep. Perfect and just what I needed :)"
Cons: "Tasteless unappetising vegetarian dinner, uncomfortable seats, no duty free shopping offered"
Pros: "6 years. I am old and have been cared for very well."
Pros: "Miss Rankin was on board with me. She traveled to the back of the plane to an empty seat next to me from seat 9F."
Cons: "Couldn't check-in from the kayak app..."
Pros: "Thanks Simone and team."
Cons: "Entertainment choices limited"
Pros: "The flight crew were friendly and efficient !"
Cons: "Seats could be a bit larger and a bit more comfortable"
Pros: "Overall comfort of both plane and staff"
Cons: "They lost my luggage"
Cons: "The boarding had not started at the time due 22:25, I went to the rest room and on return the gate was closed for boarding. Staff advised they had commenced removing my luggage from the plane. The plane was still there but they would not let me board.! There was no call or final call or even a personal call with my name., staff said they were not required to do that. Then after pleading with no result, I requested my baggage. Staff sent me to baggage claim 2. There was no baggage, and by that time no Virgin Australia staff in the airport until 3pm the following day. I was stuck in a foreign airport, no luggage, no assistance at all from Virgin Australia to get my luggage, find accommodation, rebook a flight which resultingly cost US$900. I was distraught, the plane was still there and my luggage had not yet been removed and they refused me to board the flight!! The Virgin guy in charge was obnoxious and could not have cared less about my welfare, he personally accused me of swearing and I calmly reminded him I had not once used derogitorive language, that language was from another customer who was also refused to board. I question W that the flight was overbooked? This is not the airline Sir Richard Branson whom I have briefly met in Cairns airport promotes. Pitiful service.!!"
Pros: "Quick and efficient once we boarded"
Cons: "Seats small. One crew member had massive attitude Was getting very upset at Asians who kept trying to switch seats. She was, in my opinion, unprofessional with her comments and was taking it very personal."
Cons: "Flight cancelled with no announcement.Delayed 5 hours."
Pros: "Comfortable flight, roomy seats. Smiling , friendly staff. Very helpful to all passengers"
Cons: "Ther is nothing that I didn't like about trip and travel."
Pros: "A cold drink just when I needed it. Thank you"
Pros: "staff were wonderful"
Cons: "Very difficult boarding for my mother with stairs& steps Also no tine whatsoever to drink tea and nutty thing too hard to attempt to rat"
Pros: "Economy X is fantastic, and really enjoy the boarding experience and the crew. left on time and arrived early. Excellent trip in that regard."
Cons: "Almost every time I travel on virgin, which is a lot. They serve a minim muesli bar. Come on Virgin what about changing that a bit. Qantas offer some really good options for not much more of a ticket price. This part of the Virgin Experience needs to change."
Pros: "The entire service is great I'd be happy to pay more for a flight with virgin then any other airline"
Cons: "Absolutely nothing!"
Cons: "Delayed departure."
Pros: "Impeccable and attentive service More spacious seats"
Cons: "Crying babies during the entire flight, not that the flight could help it but wish there were more quiet areas for passengers without families"
Cons: "my seat got changed"
Pros: "Every employee I've met has made my trip seamless and delightful. Your employees are very professional. Wish you were in the US!!"
Pros: "Everyone was very helpful. On time. No problems at all.thank you."
Cons: "Only could have gluten free snack"
Pros: "everything was great, more movie options would be better"
Pros: "Plane an easy boarding process. Attendant was very helpful when processing our baggage with an interrupting phone we jad to take."
Cons: "Waiting time on transfer Staff attitude"
Pros: "The whole service"
Pros: "Glad I wasnt conecting internationally..Plane problems..Other airlines might have offerred some compensation for 2.5 hrs late.."
Cons: "Otherwise fine"
Pros: "It was the usual type of flight, no dramas, lovely crew, and fair price."
Cons: "Vegetarian option and hot food very important especially for elderly people."
Cons: "Didn't clearly mention to me that I have to buy extra ticket for my luggage. It is a cheap plane, but the expense actually is not cheap."
Pros: "On time departure"
Cons: "Beef dish was mainly rice with insufficient meat or gravy to flavour the rice and there were no vegetables. Entertainment selection was of little choice with documentaries that were not only unsuitable for children but in my opinion unsatisfactory for adults."
Pros: "I could stay in Sydney."
Cons: "Poor communication"
Pros: "Everyone was super helpful and friendly."
Pros: "Boarded and departed on time. Good smooth flight."
Cons: "No window at seating. Disappointing for child traveller"
Pros: "Reached Sydney, eventually"
Cons: "Hour late. Crowded plane, cramped. No service. Poor communication about delays."
Cons: "The line for the Bag drop was much longer than anticipated (usually fly with Qantas which is v. quick & automated), meaning I nearly missed the flight."
Pros: "the crew inside the plane"
Cons: "the supervisor in Darwin... no empathy, assumed I was lying due to the fact that some idiot in the call centre didn't put something in the history, indicated that I must be dumb since I should know better (BTW I am quoting verbatim) .. WOULD NOT GIVE ME A MANAGERS NAME IN ORDER FOR ME TO SPEAK TO THEM"
Airlines flying from Kununurra have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Kununurra
Masks required on board, masks provided on flights from Kununurra
Social distancing seating
Middle seats unavailable to book on flights from Kununurra
Testing for antibodies, testing for symptoms for flights from Kununurra
Waiving of change fees. Search flexible flights from Kununurra