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Flight cancelled due to broken seat. $8 refreshment voucher barely bought a coffee. 3 hours to next flight. Also then delayed.

There were no food or entertainment on this short flight. Friendly staff even before getting on the flight. The seats were snug but it was quick flight

Good flight. On time. No problems. Plane was clean. Service was as you would expect. However nothing special, just a good flight.

Very friendly staff. No food service and no entertainment. Only 1hr 20min flight

They didn’t sent my luggage I got it 24 hours later

I liked everything about the experience but would have liked some free snacks!

Great flight - on time, lovely staff. I’ll always have the same complaint and essentially it’s the limited food options for people who are celiac. But that’s all airlines !

X class seats in row 3 with the new configuration are very poor in fact I feel 3B and 3E should no longer be considered as X class seat as there is no forward seat pocket available to these seats and greatly reduced leg room due the intrusion of the business class armrests/table module

Seats seem to be shrinking … full plane is not a comfortable ride at all!

Have to pay for food and drinks. Inflight entertainment wasn't working.

It was ok, but not what it was like 20 years ago

My experience was great overall. Tanya was particularly friendly and helpful the entire trip. I was very pleased with her customer service skills. The plane was an older aircraft but the entire way was comfortable with barely any turbulence at all. Qantas should speed up its fleet renovation. Totally recommend using this airline.

The wifi was out. Otherwise it was great flight. Richard, as CSM, was excellent.

Very good as always, stand out airline. The passengers whom choose to stuff baggage that otherwise should be checked-in is a real bother but that's not the airlines doing. A real frustration that passengers just don't want to check-in luggage. This is a pet hate unfortunately.

I got upgraded from economy to business, and the experience was outstanding

It was very nice. I will try to fly with Qantas whenever I can.

The flight was good, long obviously but smooth. The seats are pretty small, definitely notice a difference for long haul compared to Emirates or Cathay Pacific it’s more like medium haul seating for space. Food options were good, children’s meals were good for my fussy 3yo.

It’s a very long flight and there are so many people on board. Perhaps a warm washcloth now and then to freshen up

The staff we fantastic and seemed to work very well with each other

Better food, hotter coffee, otherwise it was a very smooth and reasonably comfortable flight.