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Cons: "The dim sums could be changed for something else."

Pros: "Entertainment was very good. Crew was professional and efficient."
Cons: "The seat had no lower back support and was really uncomfortable."

Pros: "Had 3 seats to myself as plane wasn’t full."
Cons: "Long walk from connecting flights at LAX and incorrect gate number on schedule, necessitating even more walking. Exhausting before even getting on plane."

Cons: "Seats are too small, uncomfortable. We had a 50 minute delay in departure."

Pros: "All as expected."
Cons: "Crew could have been more pleasant."

Cons: "We left about a half hour late, but made up some of the time in the air."

Cons: "food was poor seat was too cramped the seat in front of me was broken and kept reclining"

Pros: "crew was very nice"
Cons: "entertainment system malfunction needed a long time to reboot"

Pros: "Service fantastic"
Cons: "Food was a bit ordinary but on a short flight understandable"

Cons: "Too dark to see to get into my carryon and then lost something out of it but couldn’t see it"

Pros: "It got me from b to c"
Cons: "Significantly delayed hoarding for non technical reasons. Food was decidedly average. Seat pitch is just tolerable."

Cons: "Great! On time"

Pros: "The seats are comfortable and the service is first rate. Best airline out of Virgin Australia, Air New Zealand, and Qantas based on my 3 trips to New Zealand"

Pros: "Healthy airline food option, friendly helpful service, use of name and I'm on the bottom rung of ff status??"

Pros: "The flight was fast, crew was awesome and overall was awesome"
Cons: "My kayak app wasn’t updated to the correct flight time so they had to put me on the last flight to Melbourne that would make it. Thankfully quantas is awesome and got it done."

Cons: "Our flight was delayed 3 hours. We were stuck on the plane 2 of the 3 hours! Terrible!"

Cons: "Small seats"

Cons: "Check in personal at Australia was very bad attitude and service"

Pros: "The crew we're wonderful and very attentive."
Cons: "For being one of the longest flights in the world, there is little in the way if accommodations to make it any easier. The food was less than desirable and the seats not nearly as comfortable as they should be."

Pros: "Enough room.. 3 seats for myselfe"

Pros: "Kayak gave me aisle seat in very last row of plane next to bathroom"
Cons: "Seat was uncomfortable in aisle of very last row next to airport. Had to ask to be moved. Food was marginal. Small portions."

Pros: "Very fast boarding process in Sydney. Food service very efficient, with decent choices."
Cons: "Experienced a departure delay due to a mechanical problem. Missed the original connection to Charlotte in Dallas. AA was very efficient in scheduling an alternate flight, including luggage transfers. 4 hour late arrival which was OK given we started in Sydney."

Cons: "Awful baggage claim process. Plane has landed for one hour and still no mention of which belt you can retrieve it. Qantas is horrible in customer service."

Cons: "Did not receive breakfast and had a cup of coffee wanted a second cup and they said they had already shut everything down and we still had 1.5 hours before landing"

Pros: "Great entertainment and amazing crew as always"
Cons: "Food was not the quality I expected on Qantas for such a long flight."

Pros: "Looking out the window."
Cons: "Flight changed from an A330 to a B737 perhaps as Resukt if the public holiday"

Pros: "Smooth flight, good breakfast options, easy check-in, flight was on time."
Cons: "I"

Pros: "Staff were friendly."
Cons: "The plan was older and the seats were uncomfortable and cramped compared to other long haul flights I've been on. I paid extra to fly with Qantas because it's usually a better experience but this was poor compared to past flights. My tray table was broken and kept falling down. My boyfriend had a lot of technical issues with his TV. Boarding was done poorly as it was a bit of a free for all. And the food was very bad."

Pros: "Comfortable plane. Good entertainment. Very nice chicken salad. Friendly staff."
Cons: "The soggy pies were a bit, well, soggy ... The changeover at Dubai seemed unnecessary. Having to go through security tho get from airside to airside was a bit daft. The crew gave little information on how that changeover was going to happen, and when they did it was just before landing."

Pros: "We were very needy due to being a large group with elderly passenger. The staff were very patient, tolerant and courteous with us"

Pros: "I loved the food and snacks and the endless selection of movies and music"
Cons: "Leg space could be a bit better. When people put there seat back the back of their head was right in my face and so I had to recline mine back Hahaha"

Pros: "On schedule departure & arrival times Seamless easy check-in at Learmonth"
Cons: "On board food offering was poor Expensive for distance travelled No onboard entertainment"

Cons: "Did not have any meal for the 2h45m flight"

Pros: "Staff were wonderful"
Cons: "The only thing I found was the seat where I sat was a bit noisy. I had to have the sound on my movie turnd up loud to drown out emgine noise."

Pros: "Tivi was broken"
Cons: "the crew gave me 50.00$ credit back to next fly I am very impress"

Cons: "The wait time for checked baggage in Melbourne was unacceptable ... 45minutes. This is disgraceful in comparison with other countries. It adds a significant delay to overall journey time."

Pros: "They gave us loaner strollers to get the kids through the airport. So family friendly. Food was great too."
Cons: "No complaints."

Pros: "We loved everything from check in to leaving the plane. They are a lovely bunch. Thank you, Qantas, for hiring wonderful staff members. We hope you treat them well."

Pros: "Nothing"
Cons: "Everything, my flight was delayed as a result of a mechanical problem. This resulted in missing my connecting flight. To make the story extremely short, qantas was not helpful or forthcoming with information regarding a way to get to my final destination. This left my wife and I stranded in a different countries airport for hours."

Pros: "Even though these are older aircraft, they have been refurbished and in the premium economy service the staff were excellent."
Cons: "The leg rest didn't go up very far."

Cons: "Hot food disgusting."

Cons: "Late leaving and still pretending it was going to leave sooner than it did. It boarded 15 mins after the published delayed departure time. Staff wouldn't even call to find out when it would really leave. Lounge closed before the flight was called,"

Pros: "Friendly, helpful and professional crew which which always makes for a better overall experience."
Cons: "The crew seemed to have to spend much of their time as IT consultants assisting with iPads."

Pros: "Very friendly crew. Comfortable flight."

Pros: "Serving of food"
Cons: "Entertainment"

Pros: "On time , efficient service"
Cons: "Crowded"

Pros: "Attendants were polite; wine was nice"
Cons: "Food was awful"

Pros: "Good entertainment on seatback screens, pretty good food for an airplane (dinner, breakfast and lots of snacks and drinks), clean and good sized bathrooms."
Cons: "Seat comfort sucked obviously!"

Pros: "The cabin crew were very friendly and attentive. The food and mid flight snacks were delicious and free, the on-board entertainment was extremely diverse, entertaining and free, the offer of a glass of wine with my meal was delightful and having a bottle of water waiting in my seat pocket was very thoughtful and much needed during mid-flight. Quantas may not be as high tech as some of its sister airlines but the basic needs of its passengers are met without fanfare or need to fuss around with price lists and coupons and wether or not you have a debit card, credit card, visa or mastercard, cash or indeed, no card or cash at all. Quantas is my airline of choice and they have delivered every time."