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Pros: "Food"
Cons: "Difficult get out of seat because someone else was on aisle seat"

Pros: "Entertaining; organizing; staff; on time."
Cons: "More varieties"

Pros: "Food, premium eco was comfy"

Cons: "Keep doing same things"

Cons: "Should improve food."

Pros: "The crew were friendly."
Cons: "The boarding takes too long, we delayed the departure. A guy wears Eva uniform in white, was a bit rude on directing passengers at boarding gate."

Cons: "I will go again"

Pros: "Great entertainment, pretty good food."
Cons: "Service was okay but nothing special."

Cons: "seats 26A and 27A are terrible seats. The seat divider is 4-5 inches wide and protrudes in to the footwell. When the passenger in the forward seat places his seat all of the way back. It is almost impossible for the person in these seats to get out to the aisle."

Cons: "The delay with boarding time caused me to almost miss my connecting flight in Taipei, where my checked bag was also delayed and did not check through concurrently with me."

Pros: "Good service and flight attendants. I paid extra for exit row seats and I'm glad I did on a flight this long (13+ hours). I think that probably made a huge difference (six feet tall). Boarding was extremely orderly."

Cons: "The seat smells like it was not clean. They did not serve snack between lunch and dinner. You need to get it at their station. We were really thirsty and a bit hungry..."

Cons: "rude people. yelling to passengers"

Pros: "People were lovely and efficient"
Cons: "Seats were pretty ordinary"

Pros: "I like the food and entertainment. But they should served drinks more often as possible rather than waiting for the customer to ask for it."

Pros: "2 free meals, attendants were very nice and ready to serve, free wine and multiple coffee and tea and drink calls. Also the flight was cheaper than most, which credits all the previous feedback provided."
Cons: "Can't think of anything. Trip was pretty nice."

Pros: "Food & entertainment"

Pros: "Great landing"
Cons: "Everything was solid."

Pros: "My favorite part of the meal was the pork congee"
Cons: "The beef sukiyaki was bland as well as the chicken and rice. I would love to add some soy sauce"

Pros: "What I like the most is the smooth landing of the plane."

Cons: "The crew are not that friendly. And I cannot understand the pilot or the announcements being said on the PA system."

Pros: "Comfortable and clean overall but an older plane."
Cons: "Had an older plane. Seats were smaller than previous flight (narrower, less leg room) Entertainment screens were tiny."

Cons: "I didn't like the food. The worse was that all my luggages were soaked with water. Water was still coming out from the suitcase when we reported about it to the Eva counter in HONG KONG AIRPORT. WE DID NOT KNOW HOW AND WHERE THE WATER CAME TO MY SUITCASE , FOR WE HAD NOT PUT ANY LIQUID IN OUR SUITCASE. BESIDES, THERE WERE OTHER TWO PASSENGER'S RAISED THE SAME PROBLEM to EVA WHILE WE WERE THERE IN THE AIRPORT OF HONG KONG. SHOULD EVA TAKES THE RESPONSIBILITY OF IT?"

Pros: "I slept through most of it"
Cons: "Airplane food"

Pros: "Had to request a wheelchair at the last minute. Staff was swift and courteous. During the flight it was rather bumpy so drink/snack service wasn't as often. Flight attendants were minimally invasive for safety belt checks. Food was decent. For the price I paid, at the last minute, I cannot complain."
Cons: "Wait for wheelchair was rather long. But it's holiday season and it's last minute so it's to be expected."

Pros: "Love the experience of tasting all the different variety of foods, and the AMAZING shopping they had to offer, not to mention the friendly people I came in contact with."

Cons: "Since I traveled with my daughter (4yo), I got to board early from LAX to TPE but my second flight from TPE to BKK, I had to wait till they called my zone seat. I was holding my daughter at that point since they took away my stroller way earlier than the boarding time. I would like to ask for the same standard of parents traveling with children who are 6 or younger to board first so they can get settle and these patents are tiring from dealing with their children during the flight. They are extra tired than regular passengers."

Pros: "Great"

Pros: "Seat is wide enough"
Cons: "Some crews are stress as I could see it in their facial expression"

Pros: "The staff was very kind and helpful. The flight was more comfortable and enjoyable than I had expected. The food was also surprisingly good."

Pros: "On time flight. Good food. Friendly staff."
Cons: "Nothing"

Pros: "On time"
Cons: "Can't complain"

Pros: "Good entertainment options"
Cons: "The man next to me took up a lot of room with his arms."

Pros: "The service, the food, the crew, everything."

Pros: "The service was excellent and the food was delicious."
Cons: "Not a very good selection of movies."

Pros: "Good wasn't that great and entertainment was minimal."
Cons: "Comfortable, friendly staff, easy boarding"

Cons: "Too long. No ones fault."

Pros: "Food"

Pros: "Attentive service with great staff in all positions; excellent selection of movies; excellent food (Asian vegetarian style); overall a very pleasant experience even though 14 hour flying time."
Cons: "Seat room in coach class was about average for trans-Pacific airlines; however, even a little more room, especially on very long flights, would be welcome!"

Cons: "When checking-in online it tells you to print your boarding pass to bypass the front desk and to go to security when I got the security they told me I had to go back to the front desk I'm going back to the front desk they told me yes it's true so I don't know why they asked you not to go to the front desk. I had great customer service from the lady who check me in at the front desk and my perception of my experience change great."

Pros: "I like the service, I felt that it was genuine and with care. They made the long flight seems short."
Cons: "The food wasn't that great. I hope that they can provide light meals on the flight which was offered by the other airline (CX and EY)"

Pros: "Flight had a short layover and service was good."

Pros: "Flight attendents were very good."
Cons: "The stupid Manager @ LAX wanted me to buy a additional ticket back to LAX when I was returning home to Cebu. Or she would not let me fly !!! The Immigration Agt.in Cebu, said that was crazy. I even showed her my PAL flt.to LAX in Dec.I was allowed in no problem.."

Pros: "Entertainment was great, very attentive crew, good washroom, arrived on time."
Cons: "Food wasn't great."

Pros: "overall. perfect"

Cons: "Exact time"

Pros: "Boarding was delayed for a while, so the workers went around checking everyone's passport and getting ready to make boarding very fast when the plane was finally ready."

Pros: "The food serve"
Cons: "The food serve. Restroom is clean all times I wentt in to use it.Though the sitting is kind of a bit tight and less space."

Pros: "The flight got cancelled. I arrived 24 hours later and I missed a full day of vacation. After all the hassle they offered zero compensation or flight voucher."

Cons: "Security screening in Maui was horrendous"

Pros: "The entertainment was nice. No need to download app."
Cons: "The complimentary snack was nice. We don’t have that in the mainland coast to coast flights. Keep serving it."

Cons: "Food was very poor. No snacks."

Pros: "Everything"
Cons: "Nothing"

Pros: "flight was cancelled"
Cons: "almost missed my overseas connection"

Cons: "Boarding process was messy"

Cons: "As expected"

Pros: "I liked that lunch was provided."
Cons: "Although, the fact that lunch was free could've been made more clear. I ended up spending money on a snack box that I didn't need to spend."

Pros: "greatairlinesn"
Cons: "i liked everything about it"

Cons: "They lost one piece of luggage. Waiting to see if they find it and its returned"

Pros: "Fast boarding"
Cons: "No entertainment"

Cons: "Every other flight I have been on does not make you pay for entertainment, headphones, or blankets. I will not fly Hawaiian again."

Pros: "We upgraded our seating for roomier and it was fabulous ..."
Cons: "The WiFi did not work and a snack instead of a meal and having a six hour flight with NO entertainment was not cool in my book"

Cons: "No vegetarian food and also the flight was late by almost 3 hrs so all our plans in honolulu on that was ruined."

Cons: "We ended up upgrading because kayak doesn’t let you assign a seat and we were the last to get a seat on a very full flight. I will never use Kayak again."

Pros: "I had a great flight with Hawaiian. Food was great Movies were ok- I slept mostly Staff were friendly & polite I would always fly with them to Hawaii"

Cons: "I was annoyed with the fact that everything cost money. The women next to me asked for water and the flight attendant said that she could pay for it or wait for breakfast. I was thirsty on the plane but I was not about to pay $8 for a bottle of water. I was also not happy that almost all the movies (with the exception of three about the sea) had to be purchased. Most planes now have at least an app with movies on it for free, especially on 6 hour flights."

Cons: "They charge for movies"

Pros: "So so happy I got the upgrade to 1st class! The seats were comfy, the flight attendants were so kind and the food and beverages were delicious."

Cons: "Plane was old. Airplane was freezing, they only hade blankets for sale. My husband’s seat did not recline"

Pros: "THE FREE FOOD AND DRINKS. THE SERVICE OF THE FLIGHT ATTENDANTS. THE CLEANLINESS OF THE AIRPLANE. THE BOARDING AND THE UNBOARDING PROCESS."

Pros: "Leg space was good.no inflight intertan"
Cons: "No onflight entertainment unless you fork over money for an IPad."

Pros: "Staff were amazingly friendly"
Cons: "Nothing"

Cons: "Not much value for first class"

Pros: "Clean staff interior"
Cons: "Paying for entertainment"

Pros: "Wow talk about inflight service our flight home on American may now seem sub par"
Cons: "Not enough leg room though I’m 6 foot 5 most of the time there isnot"

Pros: "The food and hospitability"
Cons: "Entertainment options were few and outdated"

Pros: "The flight was very smooth."
Cons: "The give you a mandatory declamation form to fill out right at the end of the flight but they don't offer to loan you a pen to fill it out with - forcing you to ask other passengers if they can loan you one but they'e using theirs to fill out the same form.. In addition they require information I didn't have access to without getting on the Internet which of course I didn't have - very frustrating."

Cons: "It was way too hot. No airflow on the plane."

Cons: "Our flight did not leave til 8, boarding was from 7:15-7:40, we arrive a little late, 7:19, but still makable and they would not let us put our bags on the plane. Where is this policy made clear for people? As far as we knew we still had 20 minutes. Our options were we could pay 700+ dollars per person to reroute our plane, or we could go to Hawaii without our stuff, which was just not within reason obviously."

Cons: "When I asked for a blanket because the cabin was so cold they asked me for 10.- for each blanket!"

Cons: "I bought these tickets about two months ago. There was no option for seat selection. Despite the fact I bought two tickets when we finally got our boarding passes we were twelve rows apart. I tried to call Jet Blue (the actual airline) and they said they couldn't do anything over the phone. I went up to the gate and they said sorry, it was a full flight. When the cabin door closed, the seat next to me was empty, but we were taking off so I couldn't at that time move my wife. When they reached cruising altitude and they turned off the fasten seatbelts sign, I went back to where my was sitting but she was asleep."

Cons: "Pilot said it would be 15-20 minutes, it was over 2 hours. I paid for a movie on my flight From HNL to San Francisco but the entertainment system didn't work after I slid my card."

Pros: "Appreciate that Hawaiian serves meals. Always impressed with video productions and magazine quality. Safety video was new to me and well done."
Cons: "It was freezing, and while meals still are provided, there is a charge for blankets. Brrr."

Pros: "I really had a comfortable ride- thank you as always!"

Cons: "Everything was excellent"

Cons: "The tickets I got thru kayak lost the seat reservation. My family sat away from me for both flights. The tickets I purchased directly worked out fine. Won't be using kayak anymore."

Cons: "That we were so late, missed connection flight."

Cons: "No entertainment on plane. In other words, did not like having to pay for the movies. We pay so much money and no wifi in economy class"

Cons: "Pay for entertainmen"

Pros: "Hawaiian granted me an isle seat hat I requested after purchasing the ticket. I also appreciated the meal that was provided at no cost."
Cons: "I would have liked an "oldies" channel on the music program. I'm 70. (:"

Pros: "Some staff were pretty rude and it was on both flights, which was surprising."

Pros: "One small meal in 11 hours and no snacks offered. No bread rolls with the meal Everyone was hungry"

Pros: "Our brakes were not up to par to land in Kauai. Detour to Honolulu. Sucked!!!!!!!!!"

Pros: "All services are great!"
Cons: "Too cold."

Pros: "Blankets and pillows"
Cons: "Cold"

Cons: "Attendant was not polite"

Pros: "The crew on flight 63 on the 28th of Aug. went out of their way & turned into lost baggage my prescription sunglasses. Maybe the cleanup crew also found them. I can't tell you what it meant to find them today in lost baggage. Awesome employees, I'll always fly Hawaiian air."

Cons: "Seating"

Pros: "It's my first time flying with Hawaiian Airlines. I must say that I wasn't impressed nor disappointed. However, the view when flying over the islands is amazing!"

Pros: "On time, nice crew, clean aircraft."
Cons: "Check-in agt at bag drop was a sour puss. She could've been a bit nicer."

Pros: "A plane I could sleep on...very comfortable!"

Pros: "The aircraft is very new and comfortable! The boarding is orderly and well managed"
Cons: "Free wifi onboard!"

Pros: "super friendly crew making sure u had snacks and drinks ,smiling the whole time. thank.you!"
Cons: "maybe if i could hve plugged inmy own headphines but no big deal. thank you!"

Pros: "The staff was friendly and helpful."
Cons: "LAX has to get its remodeling completed. Getting to Tom Bradley International terminal and taking the bus to our plane was not impressive. The food on Fiji Air is not good."

Pros: "Very nice and polite"
Cons: "Food was not good Movie selection was poor"

Pros: "Nothing"
Cons: "Everything"

Cons: "Worst service. Very bad boarding. Yucky food."

Pros: "Seat comfortable, we paid extra for emergency exit"
Cons: "The entertainment system for a 5 hour flight was poor quality and for limited time only. Also the quality of the vegetarian meal was average"

Pros: "Crew and comfort"
Cons: "Entertainment & Meal"

Cons: "Food and onboard entertainment system."

Pros: "Nothing was real impressive but nothing really bad for a budget airline."
Cons: "the food, entertainment options (movies) the service including drinks, the plane itself and the overall airline could all be much better."

Pros: "A and A"

Pros: "My flight to Los Angeles was great comfortable seats and the food was very good"
Cons: "Unfortunately my flight from Los Angeles to Christchurch was cancelled the plane had a mishap on the runway colliding with another plain so was booked on an Air New Zealand flight back to Auckland the following night it was good of Fiji air to put me up in the Crowne Plaza near airport lovely hotel"

Pros: "Great hospitality"
Cons: "Food was mediocre"

Pros: "Had an extra seat to strech out."

Pros: "I love the workers, I love the entertainment. The pilot did a great job."

Pros: "Service was so perfect especially on board,staff are friendly and very helpful"
Cons: "When we get to Fiji entrance was so hot ,no air conditioner staff are so slow and only one staff serve ,people has to wait for long time ,don’t mind waiting but was so hot to wait for long especially with kids"

Pros: "They had vegetarian options at every in-flight meal. Heaven! Flight staff were all extremely attentive and polite."
Cons: "Seats are cramped (as with most budget travel) and entertainment options were not very good. Movies were mainly very old and games not very interesting."

Pros: "Boarded on time. Good flight. The curry chicken was spicy, but good. Concerns on weight totals for luggage for checked (50 lbs) and carry-on bag (15 lbs). Never weighed either bag. Was prepared though just in case they did weigh, as we’d read about $150 overweight surcharge."

Cons: "Too cold- The air con was pumping too high everyone was freezing"

Pros: "The movie choices"
Cons: "It was freezing on the plane... Even with jackets and blankets on!"

Pros: "Crew."
Cons: "Food."

Pros: "Good selection of entertainment."
Cons: "After many hours the seats were not too uncomfortable. But that's after 10 hours flying. It was nice that they reclined like they did. But the padding could have been better."

Pros: "the service. coffee and teas was very good. probably because of the Fiji kind attendants and water."

Pros: "Great choices for entertainment; food was hot; crew was excellent to the point of bringing a hot moist towel to wash face/hands with in the morning before serving breakfast; boarding went quickly with having 2 rows to fill in, not just one; the best, however, was the cabin crew bringing water consistently through the night to those that were awake. My husband even took a glass and held it for me while I was snuggled under the blanket. Kudos, crew!!"
Cons: "HA! For me to find something 'wrong' would be hard! Maybe the headphones didn't fit the head just right and couldn't hear equally well out of the speakers? Maybe a bit more leg room for my extra-tall husband?"

Pros: "Perfect trip. Accommodated my low sodium diet. Professional, efficient and friendly."

Pros: "Fiji Airways is among the top airlines for the long haul routes. New aircraft, clean cabins, fine entertainment and the friendliest crew you can find. They are consistently great."

Cons: "There was no leg room. Also, the flight was about 1.5 hrs late departing, which almost caused me to miss my next flight."

Pros: "Getting seats as a stand by passenger."
Cons: "Connecting in LAX with waiting 20 minutes at the remote gate for the bus, the bus ride and waiting for luggage to clear customs is virtually impossible to go though and make the connection. Having literary run out of customs and being told you missed your boarding time and now you are on stand by is not happy making. American points to a Fiji airlines, Fiji airlines at American as the carrier."

Pros: "I like the entertainment options"
Cons: "Crew not careful during food/beverage service. Received a 2nd degree burn from tea accident due to getting spilled on"

Pros: "Friendly staff"
Cons: "Seats are hard"

Pros: "Was fine could have served more water/juice/soft drinks but overall was good"

Pros: "On time. Good people."
Cons: "Business class seat could be better"

Pros: "entertainment"
Cons: "lumbar support of seats and headroom"

Cons: "No Tv screens in seat"

Pros: "Happy crew with genuine Fiji Hospitality"
Cons: "Food was basic Limited choices on IFE"

Pros: "Smoorth landing, great staff, meals, checked bag"
Cons: "Crowded by fellow psger who left tv on all night and tapped feet for the full flight"

Pros: "Pleasantly surprised plenty of legroom and the service was great. Good value and would definitely fly with them again"

Pros: "Flight canceled. Fiji airways told us we would be booked on Qantas instead but the flight wouldn't give us time to make the connection. Ended up flying later,, longer and much more uncomfortable than expected. Had to take separate seats from family and middle seats, had to spend entire day in Sydney which required us to spend money on a visa and money to eat, had additional stress of then arriving too late and needing to rebook rental car and arranged hotel and make sure elederly parents with special needs were ok health wise. An overall disaster. Never ever a worse experience and I am a world traveler to 68 countries on 6 continents. Will be asking Fiji for full refund plus compensation for having to buy visas and spend day in Sydney."
Cons: "Flight canceled. Fiji airways told us we would be booked on Qantas instead but the flight wouldn't give us time to make the connection. Ended up flying later,, longer and much more uncomfortable than expected. Had to take separate seats from family and middle seats, had to spend entire day in Sydney which required us to spend money on a visa and money to eat, had additional stress of then arriving too late and needing to rebook rental car and arranged hotel and make sure elederly parents with special needs were ok health wise. An overall disaster. Never ever a worse experience and I am a world traveler to 68 countries on 6 continents. Will be asking Fiji for full refund plus compensation for having to buy visas and spend day in Sydney."

Cons: "I was not given a meal for dinner. When I asked they sheepishly looked away from me and told me that there would be a voucher when we landed. We did not get any voucher,nor did they make an announcement that they ran out of food and would not be able to feed half of the plane. I am extremely disappointed in how this was handled, as people next to me were given first class meals and I was given one piece of cheese and one cracker. In the morning for breakfast my meal almost didn't come, I had to ask for it. And when it was given to me it was already opened and messed with."

Pros: "Liked how seats reclined more than usual and head rest curved. Good thing blankets were provided because it was freezing cold. Pillow was great for lower back."
Cons: "Need to have special ENCLOSED seats for young children and their parents! It was a horrible night hearing a 2 year scream the entire night! The food smelled so bad coming down the aisle, it was nauseating."

Pros: "very good service, no delays"
Cons: "would be nice to have more leg room"

Pros: "Entertainment options"
Cons: "Not enough legroom"

Pros: "I'd seen some poor reviews but found the flight to be just fine. Decent economy seats for such a long flight, good service, food, and entertainment options."

Pros: "I liked that there was breakfast on the plane"
Cons: "The seats weren't very adjustable or comfortable and there could have been more movie and tv selection for such a long flight"

Cons: "We get to LA for our connection and security says we need to check in again, and no one is at the fiji airways desk to check us in! The security guard sees this, lets us through to check in at the gate so we sprint there and 4 agents are standing around saying they are surprised we made it."

Cons: "my seat, i am to big"

Pros: "Customer service was nice, the food was ehh."
Cons: "For an international flight, the seats were extremely tight. There could've been a few more movies to choose from."

Pros: "the lady who checked us in wasnt all that helpful. There was a dude at the gate however who was very knowledgeable and helpful. Everything else was average. not bad though"

Pros: "Nothing"
Cons: "Food."

Pros: "Yes"
Cons: "Vegetarian Food need to Improved."

Pros: "Amazing crews"
Cons: "Nice seats"

Cons: "Business class in 737 is limited, recline only but seat was spacious and comfortable"

Pros: "we had extra legroom travelling with an infant"
Cons: "the staff could have been a little considerate when serving food to you while you're holding a sleeping baby"

Cons: "the food could have been nicer"

Cons: "I have never had to stay at a hotel overnight because of a missed connection but when I made the reservation I wondered how you would honor the 1 hour layover and not miss. I wondered this before any of your delays. I was assured the connection would wait but not correct and you did miss. If you would have told me at the airport this would happen I would have made other arrangements. Instructions on what to do was quite poor too. As a foreigner to be handed a stack of vouchers without direction on where to go for transportation wasn’t satisfactory."

Cons: "I was incorrectly charged credit card fees by BudgetAir as I paid via debit card and they never replied to my emails or answered the phone. This caused stress as my bank account went overdrawn. Cannot recommend BudgetAir at all. Appalling lack of customer service. Avoid like the plague!"

Pros: "On time"
Cons: "2 times flight per day"

Cons: "No seat back entertainment. Very old plane."

Cons: "cabin not so clean, no foot rest. But crew good service."

Pros: "Amazing plane, latest technology, great customer service, clean bathrooms at all time. It was an experience"
Cons: "Nothing not to like. They went above and beyond"

Cons: "Answers together with Perth to KL. I understand from other flight individuals that MAL. Flights are always delayed."

Pros: "Having 2 seats to ourselves"
Cons: "Crew hurried;seats cramped;boarding a pin-had to take watches off;food indifferent;sat on Sydney tarmac nearly 1/2 hr"

Cons: "They changed my seat without telling me and the new seat has a faulty video monitor and also a faulty USB port.. no compensation received.. terrible airline"

Pros: "On-time departure and on-time arrival."
Cons: "Perfect flight"

Cons: "Incorrect information of boarding gate."

Pros: "There were choices of foods. I really liked the fact that they considered Korean natives as they gave kimchi together with their dishes. Attendants were polite and kind. 30kg allowance is a great merit too."
Cons: "Frequent delays in flights and changes in timings. There were many passengers and it's quite hard to carry my carrier through the alley. The foods may be in variety but did not taste very nice."

Cons: "Prebooking a seat with Malaysian Airlines requires calling KL office which is always busy. It costs a lot if calling from the US, in addition to paying for the seats. It really turned me off."

Cons: "Malaysian is known the world over for its great food. It's a pity Malaysia Airlines MH=Malaysian Hospitality doesn't extend to serving simple, good food. The pastry was nothing but a lump of dough with tasteless fillings, and the main meal was atrocious. Everything else was mediocre, except the crew, who were friendly and warm as always,"

Pros: "Food"
Cons: "Temperature was very low."

Pros: "comfort and entertainment"
Cons: "Crew"

Pros: "The regular plane was swapped out for the A380"

Pros: "Most of it, especially having a meal on such a short flight."
Cons: "Could do with more legroom, tall people exist"

Cons: "The Business class seats are very uncomfortable. There's just no leg room space when the seats are flat and its very suffocating."

Pros: "Avoiding the huge queues (lines) in Asian airports is worth gold. Bz class travel on the KUL-BKK sector on Malaysian isn’t great but avoiding the queues at both ends makes it all worth it"

Pros: "Peanuts"
Cons: "Nothing"

Pros: "Nothing at all!"
Cons: "Worst handling of delays and cancellations I have ever experienced. Worst management ever! More than 17 hours delay before I finally got on another plane. No hotel, no food, no nothing."

Pros: "Crew was good"
Cons: "Food is not good"

Cons: "Very uncomfort flight, very bad timing, Food is not good"

Pros: "Seats and entertainment"
Cons: "Bad landing,"

Cons: "I was having 10hrs of layover in Malaysia, the airline neither facilitates with any transit lounge, room, and lunch. I am very disappointed."

Pros: "Took off on time, landed early, business class cabin was comfortable and food was ok."

Pros: "Efficient and quick to load the plane and then take off."

Pros: "Service from the crews"

Cons: "the online web check-in system was down. Had to queue 2.5hours to be checked in. Due to this, flight was delayed."

Pros: "New aircraft Improved entertainment system More baggage allowance"
Cons: "Tight seat pitch at 30 inches only Poor food"

Pros: "Nothing"
Cons: "Rude staff on ground and cabin crew. Delayed. Lost baggage. Terrible customer service. I would never fly again."

Pros: "Nothing"
Cons: "Two hour in late and still waiting for boarding. Awful experience..."

Pros: "my family and I flew one way Singapore to London (15 hours 1 hour stopover in KL) for $1600 (all 4) Singapore Airlines or BA were $1800 per person. they are nicer airlines but not $5600 better. Airbus A380 was a bit tired but service was good. pretty painless trip all in all"

Pros: "Flight was full ...so felt cramped. Towards back of plane so only 1 toilet. The Veg pie was slightly warm and unappetising , took 1 bite and left rest. Steward saw this and gave me extra peanuts instead. The brekkie was awfulll, the supposed scrambled eggs was congealed into the shape of the holder and again lukewarm the grilled tomatoe looked washed out....unappetiising...so ate the squahed croissant , yoghurt and fruit. What happened to international food standards . Crew was nice...though if wanted water later on had to get yourself.They didn't come around much offering water before Brekkie. No game option eg Sudoku on Entertainment site. My bag come off carousel more scratched than with other Airlines, so poor handling. Disembarked by stairs at Sydney Airport near Cargo plane area and had bus to Airport. Never had that before on an International flight , so took much longer to get into terminal....last thing you want after a long flight."

Cons: "The first meal that was given was poor. a single roll for the fist of two meals offered on an 8 hour flight, is the poorest meal i have had on a flight of this duration."

Pros: "The korean spicy chicken was delicious!"
Cons: "The 2 male flight attendants who served our rows did not smile once. Very unfriendly and seemed like they just wanted to do the minimum. We were also extremely unhappy that during check in was advised that our seats were not allocated together when we booked the tickets together and are also Enrich frequent flyer members. We had to demand to speak to a manager for them to change our seats."

Cons: "Lost baggage on direct flight"

Pros: "Although I only gave it 4 for comfort, that is mainly because it wasn't a fully reclinable seat which I don't think it's available on a 737. Otherwise the level of service from the staff was excellent."
Cons: "Relatively little to complain of. As noted above the lack of a fully reclining seat is due to the aircraft type in general. Otherwise no complaints."

Pros: "Nasi lemak breakfast was good."
Cons: "My entertainment unit didn't work, despite repeated reboots. We left 45 minutes late. The crew seem very disorganised, and kept forgetting requests."

Cons: "The airline lost our backpack raincover and did nothing to help find place a claim"

Cons: "MH 0178 to KL was late and I arrived to KL at 9.30am. My transit flight already gone and the airport crew directed me another gate and gave me a new ticket for MH 0717 at 10.40 am."

Pros: "Very good service , small seats , good food"
Cons: "Seats"

Pros: "Cheapest nonstop between KUL and HKG on one of the 3 major alliances."
Cons: "Dated planes, inadequate recline and seat pitch. Economy on MH 737s is POOR, with no recline seats. Pay the extra money and fly business, with MHUpgrade. A 50% bid usually will win you an upgrade"