Find cheap flights from New York John F Kennedy Airport to Los Angeles

Cons: "Back of seat televisions."

Pros: "Smooth flight"
Cons: "Again, luggage was lost"

Cons: "Inflight entertainment didn't work"

Cons: "More staffing for check in. Reduced baggage rate. No additional fees. tv features"

Pros: "The crew was amazing"

Pros: "Amazing crew"
Cons: "Late departure"

Pros: "Nice crew."
Cons: "What entertainment??"

Pros: "I have never been so comfortable"

Cons: "Delay"

Pros: "I lucked out getting an exit row. The gate agents were wet nice."

Pros: "Excellent all"

Pros: "Thank you so much for getting my confused and forgetful mother in law onto the right plane and back and forth from the gates."
Cons: "Don’t know"

Pros: "The crew was very professional and helpful. They were able to seat me in an exit row and took, which had ample room."
Cons: "Alaska needs to work more with their terminals to make sure their customers are getting what they need. JFK does not have TSA precheck or priority boarding, but Alaska does not tell you that beforehand. That's important!! Alaska gave me a lot of attitude about changing my flight, so I couldn't."

Cons: "4 hours late"

Pros: "Ride was smooth. Just wish certain passengers were quiet"

Pros: "It"

Pros: "Delayed."
Cons: "Not being delayed"

Cons: "Great and smooth flight with a very friendly crew!"

Pros: "I missed my flight."
Cons: "Help me get my money back for a miss understanding"

Pros: "I liked the free biscuits, the free drinks, the leg room, the overhead room, and the three bathrooms."
Cons: "I would have liked free WiFi."

Pros: "Crew was amazing."
Cons: "Better informed check-in process."

Cons: "Flight attendance were incredible. No issues."

Cons: "Delay after delay"

Pros: "Great premium class seats"
Cons: "Wish there were food options that didn’t include chocolate at every turn!"

Pros: "Empty plane so lots of space to lounge and quick boarding"
Cons: "Sat on runway for hour after plane landed, just waiting for a gate. How is this even possible? With no offer of beverages or food. Or updates. Crew was hardly seen maybe once or twice on a six hour flight. When asked to take trash, they would reply, we are only doing drinks at the moment."

Pros: "The flight was fine and comfortable"
Cons: "I just did not like that we were on flight for 6 hours and no food was given complimentary plus there was no vegetarian food at all to eat as we don’t eat meat at all"

Pros: "Seats are comfortable, crews are all approachable and helpful."

Pros: "Good movies to watch"
Cons: "I was only offered a snack once. But drinks 3x."

Pros: "Ese of check in, comfortable seats, good service"
Cons: "nothing"

Pros: "The lady WHO assisted US at the Alaska Airline kiosk was very Helpful, she made IT easier for US to check in. There were a lot OF AirPort employers assisting us Go thru the scanners, IT was a breeze, IAD was very relaxingThank you very much"

Cons: "She was a very unfriendly woman Not apologizing for running into his foot He fell asleep and didn’t realize he nput his foot in walkway"

Cons: "Friendly staff. Clean plane."

Pros: "Smooth flight"
Cons: "That middle seat.. 6 hour flight pretty uncomfortable."

Cons: "The whole experience."

Pros: "Pleasantly surprised, nice journey the whole way"

Pros: "Alaska Airlines was efficient & friendly, former Virgin Airlines plane."

Pros: "On time. Boarding easy."
Cons: "Seats not comfortable. No lumbar support."

Pros: "great landing"

Pros: "crew was nice"
Cons: "Plane had mechanical problems coming and going"

Pros: "Fast!"

Pros: "Everything!!!! Especially The Flight Attendant Staff. And For The Price, From Departing From JFK-NYC To LAX-Los Angeles Is Fantastic!!!! I Would Definitely Recommend This Airline To Anyone Who Wants "Great Service" At A "Great Price";-D!!!!"

Cons: "One of the male flight attendant v weird Not at all polite and V obnoxios"

Pros: "The staff was helpful and professional at every juncture - from check in to landing. The flight was smooth and landed a bit early. Tv/movie choices were great."
Cons: "Airplanes are so cramped, it’s ridiculous. I’m only 5’2” and I didn’t even have the room to bend down to reach under the seat to pick up a pen I dropped. Take out a row and give everyone more room."

Pros: "Danielle the woman who was handling everyone complaining at the gate. She was the only person helping anyone with whatever she could. Also the crew, weren’t properly stocked with anything, not even water. They did their best to work with the lack of supplies and information they were given. Otherwise I felt like I was in a bad version of the twilight zone. And I love that show."
Cons: "Absolutely everything except for the crew listed above. The delay was never informed to anyone until check in- even then the gate’s LCD screen wasn’t even updated with a delay. They said they had to call British airlines to ask them to change the information! No one was allowed into the lounge for a 5 hour delay which is horrible. Considering the airport was under construction and the restaurants all closed an hour before boarding. It was horrible. I missed work because of this and my day rate is 800$ and all I got was a lousy $100 voucher. If Alaska airlines had, I don’t know let everyone into the lounge and provided us with more respect and something in return maybe it would be so bad. But right up to three of the boarding crew (not Danielle) who were YELLING at people. People who were tired and confused. It was the worst experience and I am a global flyer with my company."

Cons: "the person nwxt to me was hesitant to stand ip when I wanted to go bathroom. Ither than that I lived it. Attendants were super nice which makes experience different."

Pros: "Awesome customer service at all times throughout the flight"

Cons: "No free snacks anymore, that’s a bummer."

Pros: "Crew was super friendly. Flight got in early. Was able to sleep comfortably. Luggage check was not too expensive"

Pros: "Smooth Trip, nice staff."
Cons: "seat tight and not too comfortable. Fixed armrest on aisle make it hard to get out of."

Pros: "I love JetBlue service and the crew. Every time."

Pros: "Todo fue muy bien exelente"

Cons: "Although the space around the seat is acceptable, the seats bottoms are horrible. It feels like sitting on a bench seat. It really needs more cushion."

Pros: "Ryan the Mint class attendant was amazing"
Cons: "The cod was ... fishy"

Pros: "Boarding was a breeze. I was a little late and wanted an aisle seat even though I had no hope there was one available. The gate clerk was very pleasant and was able to move me."

Pros: "Check in process was smooth"
Cons: "The temperature on the plane was hot, multiple customers had informed the crew but they were unable to change it. It was an old plane and needs updating."

Pros: "Raine was absoultely wonderful! She is the sweetest flight attendant!"
Cons: "Airlines are so cheap nowadays that JetBlue was charging $4 for headphones. Come on! I PAID for that entertainment. It's shameful to be charging for every little thing."

Pros: "I liked the entertainment that was available."
Cons: "The boarding is very haphazard. Clusters of people just standing around waiting for their group to be called. So when your group is called there are already several people there wanting you to get behind them. Which doesn’t make sense since I’ve been there a whole 2 hours before all of them."

Pros: "The seat had a lot of leg room (I’m short 5’ 2”, but was able to completely scoot down in my seat and stretch my legs out. I had two taller gentlemen on either side of me and they both seemed to have plenty of room as well."
Cons: "I only had snacks, so I can’t comment on the food they had to purchase. They did have a nice variety of snacks though. The only issue was some brief turbulence, but that’s unavoidable."

Pros: "Crew was great, food was good. Flight over wonderful."
Cons: "Nothing"

Pros: "They were very communicative and snacks were free"
Cons: "faster route, but not pilot's fault"

Pros: "The in flight entertainment screen wasn’t working in row 17. I was not given any compensation or discount for this inconvenience"
Cons: "In flight entertainment, a comped meal, and/or voucher for future jet blue credit"

Pros: "Wonderful experience with Jetblue"
Cons: "Nothing"

Cons: "There was no video screen available"

Pros: "I especially liked the smoothe boarding process, the genuine nature of the flight attendants, the movie and tv show selections, and the early landing."

Cons: "My main comment is that the wi-fi didn't work for all passengers. One of the reasons I flew this airline was because they promise reliable wi-fi on the flight and despite multiple attempts to troubleshoot, it never worked."

Pros: "Lots of water ..."
Cons: "Cramped up . Need more leg.room"

Pros: "Safe quick flight for the long journey despite delay in boarding and departure"
Cons: "Major delays not only going but returning with JetBlue. This was my first time flying them and I’m likely to never use them again. Poor customer service as no one was willing to help with WiFi set up on the way going since I’ve never flown them. Luckily I found 1 nice flight attendant and he helped point me in the right direction in set up. Overall not impressed with service and performance of this carrier."

Pros: "Crew was very pleasant and helpful"

Pros: "Free WiFi! Taking off and landing on time, smooth boarding, good snacks"
Cons: "The staff seemed a little tired but not unkind, just not psyched to be here."

Pros: "I like jetblue, everything is excellent,."

Pros: "Easy going boarding, easy going staff, excellent amenities with personal large size video screen, elegant cabin with cool blue light and with accessible self-serving snacks and drinks and just overall very clean modern plane"
Cons: "All the other airlines"

Pros: "On time flight. No issues at all during the flight"
Cons: "None"

Cons: "the plane was so cold that many passengers complained and they didnt have blankets not did the turn the air down. I was so cold I couldnt find a comfortable poisiton and I was already wearing a jacket and long pants. Passengers should never be exposed to such drastically cold temperatures and ignored despite complaints."

Pros: "Cabin crew were great at looking after us and we had plenty of legroom in coach!"
Cons: "The entertainment selection was a bit limited and there was no wi-fi."

Cons: "My assigned airline steward seemed as though we were doing him a favor in flying with jet blue. Pleasantries such as a smile and a sincere your welcome really don't cost much, but give a good impression of the company your happy to work for. He must not be happy to work there."

Pros: "Nothing only wifi was there ...rest everything pathetic"
Cons: "Our whole baggage cane out broken"

Pros: "Very smooth pleasant flight"

Pros: "Literally the worst flight I’ve ever been on in my life."
Cons: "We were seated behind a woman who brought a sick cat into the flight. The stench of cat feces was overwhelming. When we addressed it with the staff, they were incredibly rude. I also shared that I had a very significant cat allergy. The staff continued to be incredibly rude, and eventually offered a single seat in the back, which would not accommodate the two of us. The woman next to us also expressed her extreme discomfort and was condescended and disrespected, as well. Shocking, miserable experience."

Pros: "Free WiFi was great, but wish I could sign in with my Amazon account instead of setting up TrueBlue."
Cons: "The food cart rushed by without asking if we wanted anything. Also not clear until after food purchase that free snacks would be available throughout the flight."

Cons: "We were not told we’d be sitting next to a woman with a dog. It was highly offensive to sit and eat next to a dog that smelled and panted constantly, and would shed occasionally. Why not solve this problem by asking passengers when they book a seat if they do or don’t want to sit next to pets? Not everyone can do this since many have allergies. Also, this is not hygienic. Very unsatisfied."

Pros: "New plane with self service snacks and drinks."

Pros: "Courteous staff"
Cons: "Long delay in cold terminal"

Pros: "I liked that Jet Blue has a really big selection for viewing/listening."
Cons: "The crew announced WI-FI was broken, and then the movie I was watching, cut out."

Pros: "Lots of legroom, courteous staff."

Cons: "Took off 40 minutes late! Flight tracker did not work so you couldn't even tell your progress."

Pros: "the marketplace, the extra legroom, that announcements weren't too loud and didn't come in thru headphones. the design of the plane"
Cons: "the tv kept flipping out everytime my row-mate put their elbow on the arm rest."

Pros: "The entertainment system crashed three times and had to be rebooted which cause you to start everything over. When I use the Wi-Fi for the Amazon prime option it was very spotty and had to reload quite a bit during the flight from JFK to LAX. They are by Miss clean the staff was good but the entertainment system and the movie choices were very old and not really very interesting."

Pros: "Lots of leg room and good entertainment."

Pros: "Service and timing"

Cons: "A complimentary lunch meal should be served."

Pros: "Comfortable. Nice, new plane. Friendly staff"
Cons: "There were no new movies even though the pamphlet said there should be. There also were no meals to but, which is standard for a later flight, but was still disappointing."

Pros: "Free food."
Cons: "Wrong sandwich. Soggy sandwich. Sound was scratchy. Movies need closed caption option."

Cons: "TSA held me up with a 30 minute bag check so I arrived for an 11:30 AM flight at 11:16 AM. I was told that because I was a minute late they wouldn't let me on even though the plane was still in the runway and connected to the terminal. I asked to speak to a supervisor and the agent disappeared for 10 minutes while the plane took off. I then went to go speak to a customer service agent who wouldn't even look at me while I spoke. She actually started listening to and talking with another agent while I was talking to her. Then when I was finished, she started arguing with me until another agent said "he's not worth it." JetBlue just lost my business."

Pros: "Jet Blue is always a great experience due in great part to your staff! I was running late. They accommodated. The flight was late but the checkin crew was stellar and kept us informed and in a great mood. Then the flight crew took it from there and they were, as always, true professionals. Thank you!"

Cons: "It was requested at the boarding gate in LA that some people volunteer to have their bags checked since the flight was at capacity. So I offered to check my carry-on. When we landed at JFK after a red-eye... our baggage took over an hour since we landed to make it to the carousel. I have never had to wait that long for baggage, and it was especially frustrating when I offered to check and am exhausted from lack of sleep. Baggage should never take that long."

Pros: "The crew was great."
Cons: "Almost a two hour delay to get on the plane. Then sat on the runway for 45 minutes. Ugh. Weather. So not your fault. None of our headphones worked -- we each had a different kind of headphones -- something wrong with the plug in? All 3 of us sat with our fingers on the plugs wiggling the whole time."

Pros: "Service perfect"

Cons: "Our luggage came back broken (case cracked)"

Cons: "After landing we sat on the runway for one hour."

Pros: "I would like to have ore of a grace period to check baggage."

Pros: "Pilots kept us abreast of timing and upcoming turbulence"
Cons: "The seat back screen was broken, but the screen itself was always on, so in addition to no entertainment, I couldn’t even have darkness"

Cons: "Broken monitor and seat"

Pros: "Taco"
Cons: "Taco"

Cons: "No customer service they do not care and it shows"

Cons: "Leave on time so passengers dont miss their connection flights My family of 7 people are stuck at the airport in Zurich with no connection flights until tomorrow to have to board on two additional flights Absolutely unacceptable Never again will we book flights with Delta."

Cons: "Very bad service, airline unrespectfull, discortesy"

Pros: "Very smooth flight. On time take off and landing. Excellent in flight entertainment. Great crew."

Cons: "5 hours delay. Most of that time we were on the runway. We even had to deplane and board again. We were given all kind of excuses till the pilot himself said that this is unheard off !!"

Pros: "Crews were friendly"

Pros: "There was those head rest flaps on my chair head rest. Checkin my luggage was seamless."
Cons: "Boarding process was bit disorganized."

Cons: "Again, make sure to note conspicuously that luggage price is not included."

Pros: "The crew was nice, and they served plenty of drinks. They even give a free light meal on the JFK-LAX flight. Decent in-flight entertainment options and free WiFi for use with WhatsApp and iMessage only."
Cons: "There wasn't nearly enough legroom. The plane was an old 767; it would have been nice to have a power outlet too."

Pros: "The turkey sandwich was okay."
Cons: "I was seated next to an extremely large man. I possessed only half of my seat for the duration of the six hour flight. I asked a flight attendant to move me but she said the flight was full. There should be a protocol for passengers over 300 lbs."

Pros: "Crew and food"
Cons: "Spacing between seats and overhead luggage storage. They ran out of room before the entire plane had boarded"

Pros: "Early arrival. On time departure. Good selection of movies"

Cons: "Have to call out the delta lounge...excellent and healthy. My experience was outstanding. Thanks Delta"

Pros: "I love that they have food on long flights and I get an hour of free WiFi because I have T-mobile."
Cons: "Small seats but I’m tall so I have to live with it."

Pros: "Friendly, efficient crew"
Cons: "Uncomfortable seat in 1st class. Poor quality video screen, too small, too far away, poor sound."

Pros: "Everything went smoothly. Baggage was at carousel before we were, a first."
Cons: "Everything was fine."

Pros: "The crew friendly and very helpful, food was amazing aircraft was clean. Very happy thank you"

Pros: "Operated by Delta so great!"

Pros: "Overall ok."
Cons: "Cabin was freezing."

Pros: "Excelente"

Pros: "Timely, clean"
Cons: "A little chaotic at boarding time"

Pros: "Landed Early at LAX"
Cons: "Having to go through 1 terminal to get bussed to another terminal & gate was at the opposite end. Having to ask the person next to me not to eat nuts Bc I was allergic. I disclosed this on my registration for my flight."

Pros: "The in flight entertainment was superb."
Cons: "I have no complaints."

Pros: "I liked that we got to my return destination early"
Cons: "The were no outlets and the wifi was not working. That's a big deal for me because I needed to do work on the plane!"

Pros: "The crew and overhead storage."

Pros: "On time, professional boarding, clean comfortable planes, skilled pilots and professional crew. What more could you ask for."
Cons: "All good."

Pros: "on time"

Cons: "Pilot did not give consistent updates for delays"

Pros: "Check in was easy through their app. Also very quick lines to drop off bags. Crew was very nice and respectful"
Cons: "Seat are a little bit too close together. But overall very comfortable"

Cons: "It was hot on the plane. The crew turned up the tempature and when I asked they said some people are cold and didn't turn it back down."

Pros: "The staff tried their best to help out with the situation. They passed out waters and apologized. I always love the Delta entertainment (so many great selections)!"
Cons: "Stuck in the plane without AC for an hour! We were stuck behind 14 other planes in line to take off and I understand delays happen but the AC wasn't working for some reason and it was extremely hot. The passengers were all super uncomfortable. I wish if they knew we were going to be delayed that they would let us just wait at the gate vs. suffer in the sauna plane."

Cons: "It was late and i missed my next flight"

Pros: "Some of the ground staff was trying to be helpful."
Cons: "That we had to sleep like homeless people on the floor of JFK airport as the airline was not able to provide for a crew and therefore cancelled the flight. The airline cancelled the flight at 1.30 in the morning so no one was able to get a stay in a hotel not did the airline take any action towards helping the stranded passengers. We were given blankets and pillows. The best thing was the ground staff getting rude after all passengers complaining. They were basically saying we should get stuffed since we were booked for a flight next day same day. This is shameful! Needless to say that I will not fly this airline again!"

Pros: "The environment and efficiency."
Cons: "TIMING"

Pros: "Everything was pretty good like usual, except when we landed we sat on the runway for 45 minutes waiting for a gate as ours was occupied by a plane that was having mechanical issues. Not great."

Pros: "Nothing"
Cons: "3.5 hour delay due to lack of co-pilot. No consessions for delay when asked at gate. Lack of leg room. Broken tv, I asked twice to be fix nothing was ever done."

Cons: "The quality of customer service and efficiency was lacking at the check in counter. Wrong information was given to many passengers as far as checking in baggage and being sent to several line ques for the agent to tell me in the end that I was told the information incorrectly since the beginning. I therefore was unable to board my flight on time, got switched to a new flight and the new flight was delayed for 3.5 hours."

Pros: "Really liked the plan"

Pros: "Delta Studio with closed caption"
Cons: "some series do not have closed caption"

Pros: "I had a great seat (exit row) with lots of legroom. They provided a free breakfast, and it was actually pretty good. A few hours later i was hungry and tried to buy some food but the cabin crew just gave my another breakfast item. The flight arrived on time, and the luggage was delivered a few minutes after I arrived at the baggage area."
Cons: "Nothing. It was a very good experience."

Pros: "Pretty much nothing related to the entertainment system... It is nice that you can play movies for free over WiFi on your phone or tablet (since the in-seat system simply didn't work...), but, bizarrely, the WiFi movie selection was different from (and substantially smaller than) the seat movie selection. What's that about? And the WiFi movie scheme is way more painful than it needs to be, requiring you "check out" movies using your web browser, then switch to a separate app to actually watch the movies. Clearly the product of a company mindset whose ONLY concern is "can we check some box", with absolutely no interest in "how can we delight our customers?""
Cons: "So we get the same entertainment system all these flights use: some ghastly totally non-optimized Linux setup that was rebooted three times during the flight, took 20 minutes for each reboot, and never worked correctly after any of the reboots. (The only movie my system would ever play was the very first one, and none of the on-screen controls worked. The seat next door could choose multiple movies, but each movie froze after 40 minutes). The amazing thing is: why don't they just install a damn iPad mini or Android equivalent in the back of each seat? Would be lighter than what they have today and would work FAR better. You'd need some co-ordinating/provisioning software to provide for OTA announcements and movie updates, but basically it's not that hard... At the very least, hire a Linux-head to optimize your startup scripts! It's just sad to see this 20 minute startup process (all dumped on the screen) with its constant repetition of time-wasting startup steps that just generate errors on this plane's particular hardware setup..."

Pros: "Free movies & TV for all seats and the selection is great! Also, used the wifi and had great connection the entire flight."

Pros: "Our stewardess in the economy cabin was probably one of the best we have ever encountered. She was very courteous and personable."

Pros: "nothing."
Cons: "The seat was not a flatbed. It was an old fashioned first class seat but with absolutely awful knee room---possibly as little as 28-30 inches. It was very difficult for the person next to the window to get out to the aisle, even when the person in the aisle seat was not sitting there. The biz class cabin was shared with economy comfort. The crew gave no explanation for the switch in aircraft, and no apology either."

Pros: "Seats were fairly comfortable, in flight entertainment was good, service was nice."
Cons: "Got to LA very fast but unfortunately had to wait 45 minutes to get our plane docked to the gate correctly. Don't think it was a fault on Delta or the flight crew but it was definitely annoying after a very long day of traveling."

Pros: "Every thing went well thx"

Cons: "Flying is no thrill now."

Cons: "Had paid for main cabin extra but saw other regular coach passengers using up overhead space in section. Other American flights have monitored this to save space for extra fare passengers."

Cons: "Had to clean my seat before seating."

Pros: "I got there in one piece."
Cons: "More legroom"

Pros: "Not much except that it was a smooth ride once we were up in the air."
Cons: "Space is AWFUL, Boarding waa AWFUL. Airlines consider customers cattle and don’t give a damn."

Pros: "The early boarding and charging ports accesbility?"
Cons: "Just one snack option maybe a few more comps. Also it didn’t have any info on the new airplane. The ride was nice."

Cons: "When my husband retrieved his piece of luggage, it smelled terribly lie dog poop. We had to drive home with the windows all the way down because the stench was so bad and throw away the suitcase I had just bought because of the terrible smell. Just awful to come home to that!"

Cons: "Holding back the departing passengers so those with connections could exit first"

Cons: "The chairs"

Cons: "2 HRS LATE"

Cons: "Stewardess very rude"

Cons: "More space."

Cons: "N/A"

Pros: "Wait staff we exceptional."
Cons: "Comfort for my legs considering on crutches could have used ability to prop my foot up"

Pros: "I was in business class and the individual cubicles were so comfortable. I slept well. The airline attendant was so attentive and helpful"
Cons: "Going through LAX what a mess"

Pros: "It was quick."
Cons: "Flying these days is no better than taking a local bus."

Pros: "Everything that happened before the FIRST time we boarded the flight and when we finally landed in LA. The movie selection was pretty good since I couldn’t sleep on the flight and it calmed me down. The flight that was originally 7 hours turned into 5"
Cons: "What Irritated me the most about this whole experience was that they waited until everyone had boarded and seated to find a maintenance problem. Credit to them for finding it before takeoff but it should’ve been caught before the plane even left the hangar or when the plane last landed. They said this would be a 15-20 min fix. This was an 8pm flight. 800 became 830, then 9. By 9:00, same problem and I start to wonder if we should switch planes. By 10, they finally tell us that we have to deplane and go to Gate 37 which is on the other side of the terminal. On the way out the flight attendant tells us that we have to hurry up to the other gate because we have to be there by 10:25 to board. I almost wanted to punch him. So we’re there. 10:25 comes and I see the screen turn to 10:40. Around 11, the announcement comes that they’re transferring the food from the other plane to our new plane which further delayed everything. As some kind of compensation, theyleft buckets of snacks and drinks for us prior to boarding as we finally boarded. Finally took off at 12:30. I was so irritated I couldn’t rest on the flight."

Pros: "On time departure and arrival."
Cons: "Hard landing!"

Pros: "Convenient without problems"
Cons: "Paying"

Pros: "Potential the entertainment which was hard to enjoy due to the constant interruptions of automated announcements relative to frequent flyer incentives, available programs, etc. The entire experience felt like being hostage to advertising."
Cons: "Constant adds with the entertainment, multiple long interruptions that paused the entertainment relative to buckling your seatbelt. The entire experience felt dehumanizing in an already cramped, uncomfortable experience. Never flying american again and i'm going to cash out my points asap."

Pros: "Comfortable good service and friendly attendants and good price"

Pros: "Nothing"
Cons: "The seat assignments based on loyalty status - rude gate agents"

Cons: "I missed both meals because I was asleep. I usually get woken up by the flight staff, but this time I just missed them. The first time, I woke up on my own to see everyone finishing their food, so I asked for a meal and I got one; the second time, I woke up to see the trash being collected, but never got a chance to ask for my meal because no member of the flight staff passed me again. I landed in LA at midnight and was starving."

Cons: "Very poor communication with multiple delays. Boarding was 2 hours late, and yet flight was still showing as on time. Then when finally boarded, sat at the gate much longer due to no push back crew. Sloppy and disrespectful of peoles time!"

Cons: "Baggage lost."

Cons: "Ticket was never issued."

Pros: "Friendly attentive crew"
Cons: "Paid extra for window seat in exit row-- but there was no window so the experience was like being in a dark space capsule. Very disappointing. At least there was unlimited legroom. Waited for 30 minutes to get luggage at LAX so giving it a low "boarding" rating"

Pros: "NYC-LAX leg was comfortable, spacious and quiet"
Cons: "Delays at baggage claim."

Pros: "Totally fine"
Cons: "It was fine"

Pros: "The boarding was efficient. The service was fine. The pilot was informative."

Pros: "Seats were roomy, great entertainment choices"

Pros: "We liked the extra legroom and the night time flight"

Pros: "Probably the fact that I flew with my friend and both agreed on how bad this airline is."
Cons: "This is my first time with the airline. It’s safe to say I’ll wont be booking with American Airlines again in the future. The crew members were rude, unattentive and just bitter. It started with simply boarding. The lady at the desk was rude about telling me I needed to consolidate my bags. I ended up just checking the carry-on in. We asked one crew member on board if we could throw our trash away and she just seems annoyed. We also asked for ear buds and she never arrived with them simply stating they will offer/hand them out after they come around. She just seemed like she hates her job. Just terrible attitudes. very unpleasant flight."

Cons: "No individual screen. It would have been nice to know that beforehand. It was an unpleasant surprise."

Pros: "Boarded online. Upgraded to a Comfort seat in and exit row. So wasn't cramped but the entertainment/movie icon happened to be missing from my monitor only. So 5 and a 1/2 flight with nothing to watch. The food tray was also pretty filthy. Otherwise a solid trip. Nice, accomadating crew and with a female pilot! Loved that!"

Cons: "Passengers too crammed in closer together."

Pros: "I like américain airline"
Cons: "I don't like the transfer between the aéroport it take long time plus I pay the ticket for the bus when I ask British crew they sad is free. And I arive to my second fly in last minute.clise to miss the flight"

Pros: "The flight staff"
Cons: "The worst flight I have taken in years. The flight was delayed several hours. It was extremely hot on the plane and not enough air. Food had a bug in it when I opened the package. My bag was lost."

Cons: "My flight was changed to a different airline owned by Alaska. The new airline did not have my reservation information. If was a bit of a headache when checking in."

Cons: "My family and I make I JFK -LAX reservation 4 months ago. We came to LAX three hours before our flight to make sure we get good seats. At the checking kiosk we did not have the option to pick seats , there was a message on the boarding pass that said to go see boarding agent. So we did, appreantly they over booked the trip and they were looking for volunteers to give up their seats!! Why did we have to be on stand by if our booking was confirmed 4 months ago!! They made us wait until the gate was closed and then they found us seats . This trip caused us mental anguish I will never fly American Airlines again"

Pros: "This small plane had a lot of leg room. Each seat had a screen behind the head rest. The plane before only had one at the start of the aisles. The whole trip was smooth."

Cons: "Plane was good overall but I was horrified by my previous AA flight I was connecting from so I didn't feel good about it the whole time."

Pros: "Movies, wine"
Cons: "When checking in the staff was so incredibly rude, nonexistent during the whole check in process that it led to several people missing their flights or almost missing it. I had to run around asking for someone to help the long line of people including me who were all in danger of missing their flight because no one was around to help. And then when I finally do get checked in using the now kiosk only option for the plebeian class while anyone above economy gets to talk to real people (way to highlight the class divide guys) I missed my check in time by 5 minutes and was told by the kiosk to find an agent. Then I go running around looking for an agent. I find one and she says you missed your flight. I told her I still have 45 minutes to make it, and she rudely just tells me to get in another line to pay for a new ticket. LUCKILY someone in the priority line saw I was having a problem, a customer not an agent, and she told me to try to talk to someone on her side. After 3 agents told me no one finally told me yes. I made my flight but just by a hair. If the agents would have been around to help or been willing to help me from the moment I spoke to them this would not have been a problem. Thanks for almost ruining Christmas for me. When I spoke to others everyone told me they always have issues with AA. Will never fly AA again."

Pros: "The staff were all quite polite and helpful"
Cons: "the boarding process is chaotic. No one pays attention to the boarding numbers and it's just a big, pushing, shoving mess. I'd like to see a little more use of the system to keep.people more orderly."

Pros: "My Unit did not work. The crew tried to fix it but couldn't"
Cons: "I was unable to use my entertainment unit, computer:tv"

Pros: "Every thing."
Cons: "All good"

Cons: "I was involved with the re routing to Utah -circled there for a few hours and then drop off in Ontario. there was a 7 hour delay, missed a day of work and was only given a voucher for a taxi.... the crew was sweet but didnt give ANY info on what was happening.. Absolutely pitiful."

Pros: "Everything overall"
Cons: "Nothing"

Pros: "i have to pay $90 for my seat"

Pros: "We arrived back home in LA fine. It was the JFK first part of the trip that was not so good. Below"
Cons: "Just missed cutoff for baggage check by minutes. Told it had to go on next flight but one of us would have to fly with it. We both had paid for biz class. The agent gave me another biz class seat on the next flight 2 hours later. When I waited to board the gate attendant called my name. He chatted with another associate who irritably said "I hate when they do that, I'll go talk to the captain". She came back to the other one and he tore up my ticket and issued me a seat in the last row. When I boarded I mentioned that somehow I went from biz class to that and she retorted in a mocking tone "gee, don't know how that happened". Another passenger mentioned to me that they had given my seat to a gentleman in a blazer that somehow finangled it. Crappy bitchy customer service at the gate."

Cons: "It was excellent!"

Cons: "When boarding staff where very rude specially a old lady that was supposedly helping passengers was very rude"

Pros: "Friendly, quick and easy check in."

Cons: "Smiles on statements. Plane was freezing cold. Lite didn’t work."

Cons: "Service for people not able to sleep on the long haul"

Pros: "Service, Hospitality, food, & comfort."
Cons: "Need more Hindi movies selection."

Pros: "That the flight wasn't any longer than it was"
Cons: "A bit hot n stuffy"

Cons: "I didn’t expect to pay to $30 for a carry on luggage"

Pros: "The food was quite good actually"
Cons: "comfort level was terrible"

Pros: "Space is tight but not expensive so it’s to be expected."
Cons: "Cheaper Wifi! I couldn’t even message without paying full price for wifi"

Cons: "The WiFi system is very slow"

Pros: "Nothing"
Cons: "I missed my sister graduating because of avianca"

Pros: "Really professional. Nice service."
Cons: "Lost a bag."

Cons: "The WiFi was out"

Pros: "Look at box above."
Cons: "Look at boxes above!"

Pros: "boarding very easy"
Cons: "no drinks ir snacks offered"

Pros: "Lost my luggage"
Cons: "Lost my luggage"

Pros: "10"
Cons: "10"

Pros: "No issues and it was on time"
Cons: "Not applicable"

Pros: "All services where very good from check in to arrival In L.A."
Cons: "There wasn't anything I didn't like."

Cons: "Left my Kindle on the plane. It has yet to be returned/found."

Pros: "There was a lot of space and a quick departure."
Cons: "When we got to LA event though we were early we had to wait. I know its not the airlines fault but it sucked."

Pros: "Nothing"

Pros: "Everything went perfectly. Thank you."

Pros: "Finally sitting in my seat"
Cons: "3 hrs late sucks"

Pros: "Check in was easy. bags made it."
Cons: "Sitting on the runway because of security "issue.""

Cons: "It's too bland and they charge you for your luggage. The ticket wasn't cheap to begin with."

Pros: "The accuracy"
Cons: "The chairs"

Pros: "It was on time which was good"

Pros: "The food"
Cons: "Waited half an hour to take off"

Cons: "Was asked to pay $25 extra for my luggage. That should have been disclosed up front on the ticket. Not happy"

Pros: "The directTV was great."

Pros: "On time, organized boarding"

Pros: "Same"
Cons: "Same"

Pros: "Chairs were comfortable on this plane"

Cons: "Maintenance delays and rerouting caused me to miss my reserved ground transit in LA... United claimed on the phone I would be reimbursed for a taxi, but changed their mind when I sent them a receipt a few days later."

Pros: "Friendly and attentive staff."

Pros: "Timeliness and orderliness"

Pros: "same comments as above"
Cons: "same comments as above"

Pros: "The price Phoenix to LA and back for around $77"
Cons: "I got the shitty set by the exit door that didn't recline no big deal on such a short trip"

Pros: "Gate personnel were great."

Pros: "Staff was great"
Cons: "Second delay in a row"

Cons: "When i came back to my country everything was ok until i got my credit details and i saw that your receptionist stole money from my card. I should have pay for an exstra suitcase 60 dollars so i gave the receptionist my credit card. Yesterday I got my credit details i saw an extra charge of 400 hundred dollars !!! I am so mad and im waiting for you to cancel it and recompense. I hope it will be soon before i involve a layer and require you. My phone number is +97224518838."

Pros: "Excellent"

Cons: "See above"

Cons: "All good"

Cons: "My luggage was missing!"

Pros: "Nothing"
Cons: "Everything"

Pros: "I was able to bring on my musical instruments."
Cons: "Coach was very tight"

Cons: "Internet didn't work on the plane"