Daily cleaning, installation of cabin HEPA filters on flights from O'ahu
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from O'ahu to Australia.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Australia from O'ahu is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional return ticket. You could then fly to Australia with an airline and back to O'ahu with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Australia from O'ahu up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Cons: "The person next to me had a distinct body odor."
Pros: "I can say all the crew was amazing"
Cons: "They are doing excelent job."
Pros: "All Crew members was friendly seats i found comfortable."
Pros: "The crew Were exceptional ."
Cons: "If The seat recline could go down a bit more innpremium economy, that would be perfect"
Pros: "Seat was comfortable, flight attendants were attentive and the food wasn't bad."
Cons: "Flat bed in business class was disappointing. No way anyone taller than 6’ could stretch out. Overall, it was an inferior experience to business class on Cathay Pacific, which sets the standard IMO."
Cons: "For better leg room in business class go for the bulkhead seats"
Pros: "Great crew and cabin!"
Cons: "Meals were just ok"
Pros: "Amazing crew."
Cons: "Food focused on Japan on both legs, LAX to NRT and NRT to SIN. Variety would have been nice."
Pros: "Boarding went smoothly, crew extremely curtious and helpful."
Cons: "Plane was an older model and I did not have strength to recline seat. Quality of seat back screens poor and hand sets difficult to navigate for a technophobe like Ma."
Pros: "Handset to control screen didn’t work. Airline reimbursed me with $75 voucher for inflight duty-free shop."
Pros: "Better flight as bigger craft and no neighbours in my row so I got some sleep."
Pros: "Dim sum between Hong Kong & Singapore."
Cons: "Old plane. Technology didn't work"
Pros: "Staff are great and on board service was good. Boarding is always well organised from Changi however it was a full flight and as always half the passengers exceeded their carry on allowance. Rather than addressing this bags were flung everywhere no nowhere within your actual reach during the flight. Very annoying when you are a passenger who does the right thing."
Cons: "See above. No in flight entertainment makes you feel like you're flying with the low cost carrier rather than a full service airline."
Pros: "Service, staff, food, and comfort! Def the better Business class seats I've had. This was the A380 and, the first legwas a 770 but that was really great also. Awesome work Singapore Airlines"
Pros: "Boarding was better handled in Singapore - but then that’s Singapore! All very smooth and French champagne served on the flight all the way home! The Kayak website is excellent and I wouldn’t hesitate to use it again - $1,000 cheaper for the flight from Moscow to Singapore than what I could get direct from Singapore Airlines! Well done Kayak!"
Pros: "Scoot employees were really helpful, I missed my flight from Singapore to Kochi because by the time the passengers got off the flight and went through immigration in Singapore, the check in counter had closed, and there was no more flights available to Kochi until 2 days later. The employees made sure I boarded my flight and I came home to my sister’s wedding"
Cons: "Kayak doesn’t specify its two separate tickets for my destination to kochi from Honolulu, also they didn’t specify their would be a stop in Japan before the flight reached Singapore. The flights were delayed by a few minutes, which led to me stressing to make it on time to my flights, and I felt dehydrated and nauseous. Also the website doesn’t specify that we will have to purchase meals either before hand or on board, and that the airlines only took cash and no credit card. It was miserable, a whole 20+ hour flight with lots of stress of catching my flight, checking and the checking my baggage, and being hungry and thirsty because I didn’t carry enough cash on me."
Cons: "No entertaining at all, only old movies. The seats are very tight. There was a guy snoring during the flight keeping everybody awake. The breakfast was mediocre, just a a bun with fruit"
Cons: "Outdated Cabin Fit Out"
Cons: "The plane was freezing - absolutely freezing. Too cold. There were not enough fluids given out. Given we could not even take water brought in the airport into the plane there needed to be regular distributions of fluids on the flight as there was on the flight from London toy Singapore. It is a long flight and being dehydrated on a plane is not a good thing."
Pros: "Very good service"
Cons: "Very poor entertainment. Upgrade options at the transfer desk not very clear and the staff present there not courteous"
Pros: "Service by the crew was great"
Cons: "Food in the economy class was not so great Options provided were not tasty. Each meal tasted same. No kid option available. Tastier options available on other major international flights."
Pros: "Entertainment excellent, cabin crew superb"
Cons: "Expected to have more indian movie choices."
Cons: "There was not much leg room in the seatings"
Cons: "My flight was delayed by 2 hours so I missed my connecting flight in Singapore. There was a huge queue of people who missed their connecting flight cos of an accident in the runway. The airline did nothing to prepare for this situation. It took hours to get another flight organised, communication was non existent and refreshments took ages to come. Airline didn't help with finding a hotel for stranded passengers."
Pros: "Crew members were very friendly n helpful."
Pros: "Crew was good."
Cons: "Despite booking Hindu vegetarian meal, chicken was served. The seats were too uncomfortable and no space at all."
Pros: "Service is the best among the airlines I’ve ever taken"
Cons: "Never ever get free upgrade"
Pros: "I felt safe ( important to me) and had just the right amount of attention from staff Very comfortable"
Pros: "Food was ok"
Cons: "Entertainment system are old age and poor quality TFT screen"
Pros: "I've always flown Singapore airlines wherever possible. Standards are unbeatable until this flight..."
Cons: "The dinner was terrible. I am a long time customer of Singapore Airlines and I know where the standard are. The food on this flight was the worst I've seen. The starter (vermicelli) was overly salty, dry and severely undercooked. The main course was acceptable but the portion of chicken was more like side dish not main. Missing sides."
Pros: "Efficient, courteous and attractive crew. Good food and drink selection and great entertainment system with large screens."
Pros: "Can't think of. We have been using Singapore Air for years and they were good. However, our recent few flights with them have been disappointing (hence the need for this review) - there's nothing to be happy about."
Cons: "Writing on behalf of my wife. All staff that she met have sour face, perhaps to signal the passengers not to approach them? True enough, the cabin crew did not help her to place her bag in the luggage compartment; the cabin crew did not serve water when requested, and on second attempt, the cabin crew told her to request at the ground. The cabin crews she has encountered clearly expressed their unwillingness to serve with their face and action. Is this the new direction of Singaore Air? The entertainment system requires installation of an app, hence is practically useless since we do not have the app preinstalled in our device."
Pros: "Great service. Really friendly and polite. Lots of current movies and TV shows to watch and provided earbuds with adaptors. Made the experience a lot more pleasant."
Cons: "The seats can be laid bag pretty far and the people in front of me decided to recline for a majority of the 10 hour flight. I wish the chairs either didn't do this or the flight attendants would have said something. I didn't feel like I had the authority to do anything about it. Also it was so warm! I have no idea if there was a fan."
Cons: "breakfast was terrible"
Pros: "Service was best in class"
Cons: "Planes are old. They never seem to use newer planes on the Brisbane leg."
Pros: "Personal TV"
Pros: "Staff friendly and efficient"
Pros: "Touch screen entertainment system with great variety of programs. Good food, clean cabin, friendly crews. I'd fly again on Singapore Air over other domestic airlines and Japanese airlines."
Cons: "Sound quality of ear buds was not good. No issues if you travel with your own."
Pros: "The wonderfully kind and friendly air hosts and hostesses"
Pros: "Good service and entertainment."
Cons: "I didn't like that the flight from Singapore to Mumbai was of a lower standard."
Pros: "In-flight Entertainment. Orderly & on-time boarding."
Cons: "Food selection was limited given we were traveling Economy class."
Pros: "Service was good, but then that's expected."
Cons: "Leg room was bad... The foot rest attached to the seat in front of me kept lowering itself on its own."
Pros: "Singapore Air is keeping up their standard which is a tough job. I give credit to them while doing so. They do have a high bar to keep. Singapore Air still pampers its travellers by providing hot towels for refreshment. Something that I don't enjoy while flying on other airlines. Keep up the good job."
Cons: "I saw a scotch tape taping over the arm of the seat! This is rather amusing and seems unacceptable. This is Singapore Air that we are talking about. Are we saying that Singapore Air do not have any proper repair kit to fix it without using scotch tape?? Being one of the world's 5-star airline, I think Singapore Airline can do better than that. :)"
Pros: "Thank you flight itself was v good but not check in"
Cons: "Check in was terrible Long slow moving lines to just drop a bag! Can definitely improve as it is not like this anywhere any longer"
Pros: "The flight was an hour shorter than i expected. The staff was around and attentive. I felt like i won the lottery with flights"
Cons: "Not one complaint"
Pros: "You get what you pay for. Can't complain."
Pros: "We paid $400CAD as a OneUp bid to upgrade to Skycouch. We then saw there was a skycouch row free on the plane, and I appreciated that they gave the first choice of this row to paying customers. So we ended up with two skycouch rows, one per person. Was a dream flight, could not fault them."
Pros: "Hasn’t occurred yet"
Cons: "Hasn’t occurred yet"
Pros: "very comfortable reclining seats for sleeping. It was a lot of work for the attendants setting up each bed and then taking it apart. But for me, it was much more comfortable than the flight from SFO to ACK."
Cons: "Movies did not change from November to December. I watched 3 on the way to NZ in Nov and they were still the only 3 to interest me on the return flight. Disappointed."
Pros: "Can’t remember"
Cons: "Food selection specially for vegetarian"
Pros: "The crew was great but the seats were not."
Cons: "Roomier seats and meals should be served a little bit closer in between"
Pros: "As I was in premium economy it was of course amazing, however it was a very packed premium compared to my previous experience so wasn’t as comfortable but still amazing."
Cons: "The selection of movies currently was a bit lacking."
Pros: "Crew good, seat pretty comfortable"
Cons: "Seating choice was unavailable and we were stuck with two middle seats in a row of 4 across. Air NZ tried to bribe us into staying overnight and taking a one stop itinerary the next day."
Pros: "Flying Air NZ is a pleasure. You guys generally do a very good job. Even though the flight left late I was impressed with the Pilot announcement to allow connecting passengers to leave the plane first, and all others remain seated."
Cons: "The flight left late, making it stressful to catch my connecting flight in Auckland."
Pros: "Flying on the plane with mighty KORU on the tail always gives me a buzz"
Cons: "Better meal as the meat dish was a bit cold when it arrived."
Pros: "Amazing crew. Airline was awesome .. seem less"
Pros: "The sky couch is always very nice."
Cons: "We told the crew the water tasted funny, like dirt, they said it was fine, just had lemon in it. Pretty sure we know the difference between lemon and dirt taste."
Pros: "Punctual flight, great boarding and great baggage service."
Cons: "Bag drop could be improved with more personnel to help."
Pros: "I had to us the wheel chair And they were all GREAT I was by my self"
Cons: "Right now I can't think of any thing"
Pros: "Air NZ is fantastic start to finish and airport security doesn’t make you take off your shoes in the airport. Flight was on time start to finish."
Pros: "Service and food choices. Seating and the mattress for bed."
Pros: "Wonderful cabin crew made us laugh and our flight flew by. Great entertainment options and the food service was delicious."
Pros: "We made it to Christchurch safely and on time."
Cons: "We were charged $120 per checked bag. We couldn’t check in online, so we couldn’t pre-pay at the lower rate. Felt a lot like fraud, honestly."
Pros: "Everything. A modern comfortable plane. It's embarrassing for airlines from America because they pale in comparison. I would gladly pay $100 more and fly in style IN COACH! Can't wait for the return flight."
Cons: "I am vegetarian so should request veg option meals"
Pros: "Excellent flight, ..."
Pros: "Skycouch a MUST for long haul flights."
Cons: "We did not receive Food and entertainment because the website was not clear that you have to pay extra for these things"
Pros: "Crew was very nice. Allowed us to change seats within our section for more comfort. Good food. Loves the USB outlet at our seats."
Cons: "Seats near bathroom were very noisy"
Pros: "vvery comfortable flight"
Pros: "The food was GREAT! The flight crew was social, nice and I felt apart of the family. The seats were comfy. I brought my own movies on my iPad but I used their free movies instead."
Cons: "Nothing negative"
Pros: "Flight was okay. Short enough that small space was manageable."
Cons: "Would have liked in flight entertainment"
Pros: "Everything was ok"
Pros: "Great food (most airlines do not serve any), great entertainment system, & cleanliness is superb."
Cons: "Cabin was too cold. I had to wear a jacket most of the flight."
Pros: "The flight attendants were friendly and seemed to enjoy their job. Appeared to be very accommodating for other passengers."
Cons: "No issues. Everything was great!"
Pros: "A little cramped on the domestic flight, but for the hour or so from Christchurch to Auckland, it was acceptable. I was impressed that ANZ did a quick meal service on this short flight. The crew was great - very friendly and efficient."
Cons: "Close quarters between seats."
Pros: "As has been my prior experience with Air New Zealand, I found the trip to be virtually flawless. The boarding process was smooth and efficient, the crew was great and seemed to genuinely enjoy their job, the food was good, and I had lots of choices on the IFE system. For flying cattle class on a 15 hour flight, I arrived reasonably rested and content."
Cons: "My only complaint is that the extra $60 I had to pay in order to get a window seat got me just that. There was no additional room either length- or width-wise and no other advantages other than the window. I would not pay for that "privilege" again and I'm sorry to see that ANZ has stooped to the level of its American counterparts."
Pros: "- Not a full flight, so empty seat next to me - Great in-flight entertainment - Great staff service"
Pros: "Staff was nice."
Cons: "No room, It was painful for someone with nerve damage and severe arthritis to even get to a seat."
Pros: "Crew and entertainment good"
Cons: "More leg room"
Pros: "The friendliness of the crew."
Cons: "Unclear check in counter"
Pros: "It was okay, we made it to Sydney safe and sound, but I'd expect that anyway. We had works deluxe seats. Food was terrible service was on par with the terrible American carriers. The very first New Zealand air flight apparently set the bar too high. It was fantastic! The other 3 were nothing in comparison."
Pros: "Not very much"
Cons: "The crew in my area didnt like her job or passengers in general and it was obvious."
Pros: "Crew was excellent; good and friendly service. On time."
Cons: "15 minute walk from terminal to gate without any pre-warning. Food was mediocre."
Pros: "The best service I've ever had with seamless rebooking and escorted followthrough to make my return flight. Even my luggage made it throughout the short interval layovers!"
Pros: "Plenty of entertainment options--movies and TV shows."
Pros: "The flight crew was very friendly."
Cons: "The seats were too cramped."
Pros: "Loved the landing lollies :) I was in a comfortable seat for a 3.5hr flight, and the entertainment system was on par with Qantas. I've long been a staunch Qantas traveller but will remain open to air NZ when travelling to NZ in future."
Pros: "Smoothe flight"
Cons: "1/2 hour late to depart"
Cons: "They lost my bag and the flight was delayed."
Cons: "I was issued a ticket with a window seat as I had requested. However, when I boarded and sat in the seat I was assigned, I was moved because it turned out that the couple that was sitting next to me had purchased the seat so they could lay down. I was seated at another window seat, but it turned out the couple in that row had paid extra to have that seat empty as well. I was not only re-seated before the plane took off, but then I was re-seated THREE more times until finally being put in a middle seat after the flight was in flight. To top it all off, the plane was so delayed I missed my connecting flight to my final destination."
Pros: "Comfort, cleanless, crew availaibility."
Cons: "Traveled as a family of 6 but our special meal requests--confirmed by phone prior to outbound journey--were not available, making the long journey very difficult. They crew tried to help and said they would follow up."
Pros: "Loved it all. Thanks for helping me get home to Australia when other airlines couldn't."
Cons: "The social distancing, the cdc is recommending 6 ft but there are passengers directly behind and in grinning us and only one passenger seat empty between 2 people. With covid on the rise, how are you actually doing your party to take care of your customers."
Cons: "Space on airplanes"
Pros: "Wonderful hospitality, excellent service!! Clean, well thought meal service."
Cons: "Hoping that this will continue!!"
Pros: "Really nice crew"
Cons: "The flight could’ve been on time and not delayed 24 hours"
Cons: "Bathroom floors could be better."
Pros: "Good crew, my seat did NOT recline."
Cons: "Plane was somewhat crowded."
Pros: "Good on flight entertainment"
Cons: "Tried to select my seat 2 weeks out from flight. Was told by multiple delta employees I can only change at the gate. Was unable to change seat and ended up getting downgraded to middle seat middle row. Rude flight staff that barked at the passengers"
Pros: "Great crew."
Cons: "More food choices, but what we had was good."
Pros: "Crew was exellent"
Cons: "The food quality needs to improve."
Pros: "Although the take off was delayed (having nothing to do with the crew or airplane or LAX), we arrived right on time. Good food. Great in flight entertainment. I appreciated the low lighting levels while we were trying to sleep/rest."
Cons: "The plane needs more bathrooms."
Pros: "I was surprised that we received two meals and constant drinks in economy. Delta definitely has better hospitality than American."
Cons: "The seats were really tight between the rows. The space between the seats on the same row were typical."
Pros: "Was upgraded to Comfort Plus after they had no seat for me on the plane"
Cons: "We booked with Virgin however flew with Delta and we were not alerted to this. We booked with Virgin for a reason. They also did not have seats for me when I went to check in on both flights and I had to negotiate seats before boarding. Very disappointing."
Cons: "Ran out of hot water on flight"
Pros: "i likes that drinks were free"
Cons: "i shouldn’t have to pay for headphones"
Pros: "The crew was fine, flight was completely full and they were very prompt in their service. The power outlets didn’t work. The lights were on, but when I plugged in they didn’t charge."
Cons: "Very uncomfortable. Seats very close together for a flight that lasts over 5 hours."
Pros: "Leg space"
Pros: "Boarding was seanless"
Cons: "I wasn’t able to sleep much because the seat was not comfortable."
Cons: "They lost my luggage & made me miss my connecting flight"
Pros: "Boarded quickly and we made up plenty of time when we were only 15 mins late for take off."
Cons: "Baggage broke our baby stroller. Banged up, heavy deep scratches, and won’t lock properly nor will it release the brake phone portly where one wheel won’t unlock without much luck. Waiting to see how they correct this very expensive issue. And the vegan tapas option for food was not good at all. Ended up staying hungry for the duration of the flight. But my wife enjoyed her turkey sandwich."
Pros: "Boarding and luggage check in were great. The flight crew and the flight itself were uneventful which is perfect."
Cons: "Snacks are the bare minimum and the restrooms could have been attended to more often, paper was piling up in the trash."
Pros: "I asked twice for a second declaration form as I made a mistake on the first and both requests were ignored by cabin crew. 2 crew members said that they would accommodate me but neither delivered."
Cons: "Not enough searband leg room"
Pros: "Food was ok."
Cons: "Flight attendants could have been a little more friendly and helpful."
Pros: "my seat did not recline so i was very uncomfortable."
Pros: "I had a whole row to myself and was able to sleep"
Cons: "No movie selection, no blankets."
Cons: "Overall the flight was good. It would be nice to see if we are Lincoln and Wi-Fi and the greatest selection of movies to its offerings."
Pros: "spacious comfortable seats"
Cons: "I waited in line at Virgin Australia for 35 minutes only to be told that I was actually on a Delta flight even though my itinerary said Virgin Australia. good thing I was early to airport or I would of missed my flight because I had to go find Delta check in"
Pros: "Flight Attendant and great Boeing 737-800 was amazing"
Pros: "We traveled first class. Plane needs an update. Seats were not comfortable and did not work correctly. the crew had to continually pull the seat cushions up and reset the elec mechanism b"
Cons: "Seats diddn't recline - often ignored by flight crew."
Cons: "no bed"
Pros: "adjustable head rest is great - being given a pillow is great - the plane was not too cold to sleep either (as they often are)"
Pros: "1000s of movies and shows to watch. Plenty of overhead bin storage. Alcohol beverage service included. Crew was great."
Cons: "Baked chicken dinner was gross."
Cons: "Very uncomfortable seats that are far too close for tall peolle"
Pros: "The boarding process was smooth, friendly staff."
Pros: "The crew were super friendly and helpful."
Cons: "The entertainment system was completely down for the entire flight."
Pros: "Crew were lovely, boarding wasn't too painful."
Cons: "Payed extra for a seat that was the seat I selected. Totally disappointed"
Cons: "The flight got delayed by 3 hours or more. I missed my flight from LA to FL"
Pros: "Delta is the best airline to use because they care about you as a customer. They will do everything they can to make your flight as enjoyable as possible. I would not recommend any other airline to use but DELTA !!"
Cons: "Nothing to input. All was great."
Pros: "It was a smooth ride and overall very enjoyable flight as the entertainment was very enjoyable and a lot to choose from"
Cons: "It was a smooth ride and overall very enjoyable flight as the entertainment was very enjoyable and a lot to choose from"
Pros: "I liked everything."
Pros: "Staff as always was very attentive and courteous. The board process proceeded smoothly and we were able to depart a few minutes early."
Cons: "One attendant did display a slight level of un-professionalism after spilling a drink on my mom and not apologizing. I chalk it up to her embarrassment and she probably just forgot."
Pros: "Unlimited snacks and drinks..."
Cons: "The mediocre upgrade."
Pros: "We travelled Economy comfort which has extra leg room & recline, which is great for a long flight such as this. Food was ok, crew were great & there was a lot of good entertainment to watch? A nice smooth ride down to Sydney."
Cons: "Food wasn't so great & coffee as with most Airlines is terrible."
Pros: "Flight itself was mostly fine. Adequate overhead space. Boarding process ok."
Cons: "Adequate legroom but seat space so tight could not even reach things dropped on the floor. Seats are HARD! Some USB sockets didn't work. Entertainment system is old and clunky, often didn't respond to touches. Crew was grudgingly OK, didn't seem to want to be there to help. Food was a disaster. Special meals were all wrong. Food brought was mostly terrible."
Pros: "I had paid for the Sky level as we were a party of long legged people. Out of the 4 flights we had taken, the best flight was the one from Hi to Atl. The seats, and leg space, was roomy. The food was good. The crew was just okay. They weren't particularly nice but rather abrupt. There were two mates that seems a bit confused. However, the plane was worth it."
Pros: "We had originally booked seats that were not together but we're able to change them at the gate. We sat in the last row of the 777 which only had 2 seats on either side of the plane rather than the standard 3. The seats still reclined tho not as much as the other rows. Food was free and excellent- so was the entertainment (I watched 4 movies on the 14 hour flight). Crew was great. Alcoholic beverages were also free but we don't drink so it didn't matter."
Cons: "The flight from phx to lax was ok but it was a small plane (CRJ700) and we're big people. No amenities whatsoever except for soft drinks, juices and peanuts. Flight was on time and made the connection with time to spare."
Pros: "The pilot came through all of the aisles in first class to personally thank us for flying with them. He took time to chat with us and answer our questions, which made me feel more comfortable about the long flight. The stewards/stewardesses were very nice and had us laughing on their welcome messages. The lay-flat seats in first class were the best. Very comfortable, and easy to fall asleep in, without disruption from other passengers who insist on keeping their reading lights on while everyone is trying to sleep."
Cons: "Reasonable price"
Pros: "The Crew, very nice."
Cons: "Delta air had delayed flight which made my family and I miss our flight in Sydney to Cairns."
Pros: "Super comfortable n lovely crew"
Cons: "All good"
Pros: "The crew had a good attitude for the flight."
Cons: "Felt like this being a 8 hour flight there would be some entertainment on the plane , just radio. Also there was no food options from what I saw available either."
Pros: "the crew was good."
Cons: "hot as hell during check in outside and it took forever. then the entertainment on the plane which was prehistoric with everyone having to watch the same movie, plus it was a very old movie!"
Pros: "The crew was great. Food was good."
Cons: "They SERIOUSLY need to update the entertainment on the plane. If everyone has to watch the same movie, which prehistoric in itself, can they at least make a recent movie and not one from the 80's??? They played 2 movies, both from the 80's!"
Cons: "Worst service. Very bad boarding. Yucky food."
Pros: "Seat comfortable, we paid extra for emergency exit"
Cons: "The entertainment system for a 5 hour flight was poor quality and for limited time only. Also the quality of the vegetarian meal was average"
Cons: "Food and onboard entertainment system."
Pros: "Good price but not too good services"
Cons: "Better service management to avoid delay flight. Invest in better quality seats for passengers plus better entertainment value to increase more passenger"
Cons: "By sending my purchase thru a third party, you screwed my ability to use your cancellation policy and was forced to use there’s which was not customer service oriented. I will never again use kayak"
Cons: "I slept most of the way"
Pros: "Trip , food etc"
Cons: "Delays on flights"
Pros: "Comfort was decent."
Cons: "Late due to crew."
Pros: "crew very helpful"
Cons: "larger meal would be niice"
Pros: "Friendly helpful staff. Loved the leg from Nandi to Auckland."
Cons: "Having to repack our bags when the total among the three of us flying was within limits. And then still having to pay an extra $60 US. when we didn't get it quite right by about 2 ks. However you did let my wife's wheelchair on without payment thanks for that. I am an ex pilot so it is difficult for your staff to try and explain weight ratios, and the dangers of extra weight.. Then being made to take 1 point something kilos into another lighter bag. However the staff were very good about it. not their fault that they find themselves having to talk through something that just doesn't ad up. However we enjoyed the flight, and the help we received transferring from a very late plane to one almost waiting in Fiji. :-)"
Pros: "Superb customer service It was my first time using Fiji Airways along with my children. We usually fly AirNZ or Emirates because they have everything I need. Now we have added a third airline to our list. My kids are also fussy with the airlines we use. But they really enjoyed their flight with Fiji airways."
Cons: "Food was average and I could not put my seat back slightly."
Pros: "The crew was friendly and helpful. Comfortable flight considering it was a small aircraft."
Pros: "I love the workers, I love the entertainment. The pilot did a great job."
Pros: "Fiji Airways price"
Cons: "I don’t know what the use is of bashing this airlines on their horrible service because they don’t improve. They cancelled my flight and would not put me on a flight to NAD or provide accommodations UNTIL I argued about how the flight change was NOT my fault but theirs and disagreed to pay extra."
Pros: "I traveled with my 4 children and my husband. Out of Honolulu the flight is scheduled very late so i had extemely exhausted children. The gate agents were so very helpful and so compassionate, especially because my 4 month old baby was crying. They stepped up and helped me with my other kids as my husband was out looking for water to make a bottle for him. Awesome awesome service! The crew was very nice and helpful when we were all sleeping. Did not bother us once and they let us sleep. Unfortunately I did not try their food service but my husband said it was delicious. The only thing was that they only offered a couple of movies via some small screen at the ceiling of plane making it hard for my 5 yo daughter to watch anything ultimately relying on their tablets which dies early. Overall, from check in to touch down, it was a very pleasant flight! Oh! And the blankets were so soft!!"
Pros: "In flight crew did an excellent job as well as the check in at Honolulu international airport except for that one lady with that birth mark on her face. She needs to cheer up more and be less grouchy"
Cons: "A little uncomfortable with seating space and leg room but most airlines share the similar seating space anyways. Food was okay"
Cons: "your poor crew, i think you could have one more crew member on that Sunday flight as it was full and so many people where ringing tor crew for more drinks,I was so sorry for them."
Cons: "sitting in a plane at Sydney airport for three hours waiting for a part,for the plane was not much fun.But we still got to Apia that day,or maybe late but before 12 midnight was a very long day."
Pros: "Boarding was chaotic. No microphone, so couldn’t hear rows being called. Passengers were pushing to get onboard. No numbers, rows, etc being used. Nice airport."
Pros: "Excellent service, excellent food"
Cons: "Very limited leg room"
Pros: "The price was good...initially."
Cons: "My Fiji flights between Honolulu and Auckland were cancelled so they rebooked me on Jetstar and New Zealand Airways Apparently the international date line was not taken into account and I arrived in Sydney hours after my connecting flight to Auckland had already left! I talked to 7 different people in all corners of Sydney airport and no one knew what to do with me. My attempts to call Fiji Airways from my cell phone and then a landline at the airport didn't go through so I ended up messaging a friend in the States and she was able to call and get me booked on a NZ Air flight to Auckland that left the next morning. Both Jetstar and NZ Air gave me different information on what paperwork I needed and what my baggage and carry-on allowance was, which was frustrating. I finally arrived in Auckland 26 hours later than scheduled. I understand the cyclone cancelling the Fiji flights but the rescheduling error caused some significant expenses and a great deal of hassle."
Pros: "Most people who work for the airline are kind."
Cons: "The quality isn’t there... vegetarian meal was the same on both flights and beyond below par. Planes seem to be pretty past there prime in the 4 flights I have been on. Check in process is a nightmare without any automated options that backs everything up. When I arrived in Los Angeles and found that two zippers had been torn from my bag and one pocket open, the baggage staff scoffed at my claim and told me to go speak to a third party that handles baggage claims... I’ll just steer clear next time."
Pros: "Love Fiji Airways coz the attendants are always smiling and happy! Prompt service and Captain Das made the take off and landing very smooth! Excellent trip! Thank you!"
Cons: "They was a great selection but many seemed old and B-grade."
Pros: "By far the best flight attendents. Friendly, sincere and happy - the staff was outstanding."
Cons: "The only thing I didn’t like was the food. It badly needs a revamp."
Pros: "Thank you for allowing 1 free bag since many carriers now charge even for the 1st one. Hot meal was good but serving curry may not appeal to all passengers."
Cons: "The lines were long to check our bags. I enjoyed the chicken curry meal but other people did not like it since it was a little spicy."
Pros: "The service was very friendly."
Cons: "My knees while sitting upright drive into the seat in front of me. No extra legroom seats available. Please start saving these for people who actually need them. Also, boarding was like cattle hearding, lack of organization caused anxiety ... albeit my wife and I were amused by people without direction."
Pros: "Our flight to NAN was delayed five hours ; however, when we came to the check-in desk, they knew immediately who we were and informed us of a change. The staff at the desk [a man and a woman] were extremely helpful and verified a change would be acceptable and they put in all of the work to make it happen - we returned an hour later and they had switched us to a flight from SYD - SFO - LAX on Qantas airlines. Things from there went off without a hitch ; while our departure time was still 5 hours later, we arrived to the US earlier than we would have on the SYD-NAN-LAX flight."
Cons: "The five hour delay ; however one cannot have qualms with inclement weather."
Cons: "Delay flights"
Cons: "Cancelled the flight and had to cancell the whole trip. They’re the only game in town to get to Christmas Island."
Cons: "The flight was cancelled which ruined the trip for myself and seven friends."
Pros: "comfortable flight"
Cons: "asked for a blanket... girl never came back with one"
Cons: "The food was okay. For a long flight I was expecting more options."
Pros: "Everything was perfect - from the crew, to the plane itself, to the entertainment and blankets and seats -- delightful and easy flight!"
Cons: "There was no leg room. Also, the flight was about 1.5 hrs late departing, which almost caused me to miss my next flight."
Cons: "Although they are being very efficient, they collect blankets and headphones 45 min before landing and I could have still used them for 45 minutes!"
Cons: "No free entertainment, no food, unfriendly staff"
Cons: "No Tv screens in seat"
Pros: "IT was a quick flight."
Cons: "People always used my the way at my comfort seat to shortn there way...so it wasnt really comfortable. The Crew seemed really stressed."
Pros: "The plane interior is decent & clean for the most part."
Cons: "I had to call Fiji airways 10 times and explain the situation to 10 different people, got hung up on 7 times, & no one ever called me back to resolve the issue. I ended up having to pay $100 to change a flight because of their cancellation... Flight attendants were bossy and rude. One blew a whistle at a passenger when they got up to use the bathroom after we landed."
Pros: "It was very good, the crew were amazing, and I didn't have any issue traveling all the way to my destination. Thank you Fiji Airway and the airlines cooperated with you."
Pros: "The flight was very good, smooth, and on time, I will fly Fiji airways again."
Cons: "I liked the movies, the food, the handicap assessibility. The crew"
Pros: "Same as above"
Cons: "Same as above"
Pros: "very good service, no delays"
Cons: "would be nice to have more leg room"
Pros: "The plane was on time ,all good"
Cons: "A little more leg room... but all in all. Not to bad"
Pros: "Flight on time"
Cons: "Better food"
Pros: "Crew was not very friendly."
Cons: "Checking in for flight was not very good. Counter help was not well informed/trained."
Pros: "On the Honolulu to Manila flight the crew were attentive and pleasant. I was comfortable and had TV to pass some of the hours on board. On the Manila to Singapore, there was no TV and the crew were less pleasant."
Cons: "The young crew on the Manila to Singapore flight could have seen the journey as more of an opportunity to actually do their job rather than a chance to sit at the back chatting. When I approached one for a hot water bottle as it was freezing, she screwed up her face at my request and turned and spoke to her colleague in a language I couldn't understand making me feel uncomfortable. One of the worst things though was the food. Throughout the whole flight from Oahu to Singapore, there were no vegetarian options (even the mid flight sandwich had ham and cheese). Further, you were served a hot meal almost within an hour of being in the air, then had to wait about six hours for the snack and then another hot meal was served within three hours of that at a very rushed pace making the experience very unenjoyable. This happened on the way to oahu also so it is something that they practice regularly. Terminal 2 at Manila is also terrible if you have a long layover!"
Cons: "Boarding process"
Pros: "Not Satisfied!"
Cons: "Need improvements"
Pros: "Great and helpful crew. Good entertainment selection."
Cons: "On time and very Nice cabincrew"
Pros: "Good in flight entertainment, low cost, service okay"
Cons: "Bad service in terms of understanding things."
Pros: "Business class was good but sears small"
Cons: "Flight to BKK better seats"
Cons: "Terrible transfer facility in Manila. Poor security staff with bad attitudes. Poor and inadequate waiting areas"
Pros: "A good value for the money. Food was ok, and the flight crew was friendly. Check-in was a bit unorganized but overall a good experience."
Pros: "The lay flat bed was amazing and I like the privacy of the seats; this Philippines Airline business class is enjoyable!!"
Cons: "Don’t ask the stewardess for recommendations on what dishes to eat for meals; their taste is quite different from yours!! My stewardess recommended a pork dish that she said was tasty, but I found it dry and chewy!! But that’s Filipino taste!!"
Pros: "Crew was great and so was entertainment"
Cons: "Communication on flight delays/ cancellations. Left our hotel room early to go to sleep in the airport for 8 hours because there was no information emailed out to inform us of a 6.5 hour delay"
Pros: "crew is very cooperative"
Cons: "no comment"
Cons: "The extra bag fee is insanely high, $175."
Pros: "Crew was nice!"
Cons: "The beef with rice meal tasted weird."
Pros: "Nice flight attendant. Alcohol included."
Cons: "Snack choices. More tea and coffee"
Cons: "Ventilation/in flight air conditioning, checkin lanes and waiting time"
Pros: "Crew was great."
Cons: "We didn’t appreciate the delay."
Pros: "Food voucher nice"
Cons: "Delay last min gate change when they knew earlier Boarding not orderly"
Pros: "Flight was relatively smooth. Take-off and landing likewise."
Cons: "The barbecue chicken supposedly from Aristocrat was served with hardly any sauce so it was dry and needless to say, disappointing..I just ate it just to fill up my stomach. I was looking for the music selections in the inflight magazine to help me choose the station but didn't see anything listed. The aisle of the Airbus 320 is quite narrow so it is difficult to pass the aisle w/out bumping into seats."
Cons: "No movies in thePR301"
Pros: "the people"
Cons: "flight was delayed But what else is new with PI. AIR. My husband has flown many times with pi air and he says you care about your bottom line only. it takes money out of our pockets every time we are delayed and or our luggage is lost. Now go and do the right thing."
Pros: "Service and food"
Cons: "Add TV"
Cons: "Flight was delayed"
Pros: "The flight was on time, actually even earlier arrival. I enjoyed watching the movies for free!"
Cons: "One of my checked-in luggages, upon retrieval at the baggage claim area, did not have its luggage cover and worse, it was not locked!!! When i went to the PAL baggage assistance desk, we found out that it was inspected by TSA. So disappointing that TSA did not lock my luggage."
Pros: "Decent video choices but not great; decent checkin process"
Cons: "No leg room. Bad food."
Cons: "Food was just okay. Nothing to rave about. Could be improved."
Pros: "The cabin crew were great and immediately responded when I pressed the FA button on the remote. The flight itself was relatively smooth and on time."
Cons: "The myPAL app again would not connect to the plane’s wifi although I was able to use the free 30-minute internet service. The seats are pretty hard and I used the pillow for more cushion."
Pros: "Excellent customer service from the crew and airport staff. Very nice people."
Cons: "This flight we took was an older plane, no USB ports or entertainment was available. They do offer an app to watch free movies but you have to download it where your phone has good service. They also offer free in flight wifi, but that didn't really work too well for us. Not sure if that has to do with our carrier."
Cons: "Being cramped for 14 hours, you need to provide seating for people over 6 feet tall"
Cons: "Put us on separate seat...we should seating close"
Pros: "It landed safely."
Cons: "It was an hour late leaving Hawaii THAT'S NOT GOOD! And they refused to let me use a 'foot locker' piece of luggage that has been accepted by MANY different airlines and has flown all over the world many times except on this flight and this company. They made me buy a $10 box and transfer everything into it. Then I tossed my foot locker piece of luggage in the trash bin. They were very uncooperative and petty."
Pros: "I flew PAL 2 years ago and was impressed on this flight home. An awesome added feature that blew me and my 10 year old daughter away was the entertainment! My daughter is afraid of flying. But as soon as we boarded and saw this feature, she completely forgot about her fear. She was so pre-occupied during entire flight to Manila that I was able to relax and enjoy the trip myself. There was a great selection of movies available that almost made me wish the flight was longer so I could watch more! The USB charging option was also a neat feature to have. I could easily charge our phones throughout the flight. I was also impressed with how well staffed the crew was. There was always a crew member going up and down the aisle with water and offering assistance in any way possible. Overall I am happy with the flight. PAL has made the trip home easier, more pleasurable and most importantly closer than ever before. Thank you PAL!"
Cons: "It's always difficult to sleep on airlines especially on long flights. I hope one day the seats are much more comfortable and roomier to have some extent ended leg room and better reclining capability."
Cons: "Super delayed flight was delayed about 4hours, but is understandable due to storms."
Pros: "Getting off the flight."
Cons: "More often than not, Philippine Airlines has been our airline of choice because we found their rates to be fair and flights direct and easy. Despite the fact that the PAL terminal was pretty poor, and the food on board was never really decent, we remained loyal to PAL for quite a few years. On our way back to Melbourne from Manila on June 17, Saturday, Colin, Hendrix and I were awaiting boarding at gate 10 for flight PR 209. Having flown with PAL from Melbourne to Manila (as well as with another airline from Manila to Manchester and back), we understood that the usual procedure was to allow passengers with infants to board first. Due to the lack of order (there were no clear queues in sight), Colin decided to ask 3 different PAL personnel if there was, indeed, a priority queue for people travelling with infants. ALL THREE PERSONNEL ASSURED US THAT THEY WERE NOT YET BOARDING AND THAT WE WOULD BE CALLED UPON PRIOR TO THEM LETTING ANYONE ELSE ON THE PLANE. 2 minutes later, a PAL personnel appears with signage that reads certain row numbers and begins to call out to ALL PASSENGERS FOR BOARDING. Colin swiftly rushes to the front (me and baby in tow) and demands an explanation as to why we were told one thing but are watching them act upon something completely different. I wish I was joking when I tell you that the personnel just stared blankly at us and then carried on checking boarding passes. No apologies, no explanation offered. As soon as we boarded, Colin turned to the first flight steward he saw and asked for a complaint form and told this could ONLY be done online, to which Colin requested we be given the email/web address upon take off. The seats assigned to us were on the right most side of the aircraft, a window and a middle seat. As Colin was placing our bags in the overhead compartment, the steward called to Colin from across the aisle (past the 3 seats in the middle of the plane) to introduce the purser, Jolly Bello. Please note this was happening while people were also trying to get past and get to their seats -and Mr. bello called out across the aisle, "I heard you have a complaint??" to which Colin, baffled, replied "yes do you want to come over here so we aren’t shouting over these people?". Colin yet again told this purser what the complaint was about and was asked (verbatim) "so would you like to make a complaint against THEM?" Would the correct protocol not be to 1. Apologise for any confusion, miscommunication or poor service, 2. Take some responsibility and acknowledge the complaint and 3. Maybe come approach us AFTER TAKE OFF and not while everyone is trying to board the plane? We are no longer choosing Philippine Airlines."
Pros: "the airline crew were very accommodating to get the family seated together when everybody were boarded."
Pros: "The overall price of the airline tickets."
Cons: "We flew Philippine Airlines 4x in 9 days; 3 of the flights were delayed by two or more hours. Ridiculous!"
Cons: "2.5 hour check in than 3+ hour delay to take off (I flew 4 flights in one week with them, all 3+ hour delay) in flight entertainment only on app you had to download prior to departure. Small seats, airbus 330 with 3-3-3 configuration. Food was awful. Avoid this airline, any perceived thought of saving time with direct flights lost with take off delays. In Manilla all their flights were severely delayed. In country this is a running joke."
Pros: "Watching movies and food"
Cons: "They don't call out any info for boarding; the seats are very tight and cramped; no leg room; no room to stretch in the aisles; I sat on the aisle and kept getting hit with the f&b cart; flight crew took too long using the bathrooms; took too long to get off the plane, I almost missed connecting flight; never fly them again!!"
Pros: "I like the level of professionalism compared to Cebu Pacific."
Cons: "Except for one woman crew on my CGY-CEB flight, I don't like her. I tried my best to get that seat even with the very slow internet connection, and here comes that row was under repair. I asked her to give me the same window seat and not back row. She seems to ignore my request. Although I got the free seat on Exit Row, I feel bad how she ignores me. Overall, Philippine Airlines is still far better than Cebu Pacific."
Cons: "Flight was delayed by a really long time. They should have sent people to hotels or cancelled flight. Delay too long (especially for elderly and children)"
Pros: "Earlier arrival in MNL on the return flight than expected. Everything went smoothly."
Cons: "Delay in flight from MNL to LAX but not really that much of an issue considering traffic in LAX on a Friday night. Online check-in was not working for the return flight to MNL on Dec 30. Was a little too strict on the check-in luggage. Should consider total weight rather than per luggage piece."
Pros: "Overall flight and crew service were excellent"
Cons: "I wasn't able to enjoy the entertainment due to poor wifi connection"
Pros: "Food quality ,presentation and taste has improved a lot!!"
Cons: "It's not exactly that i didn't like... It's just that there's still room for improvement with the crew service."
Pros: "Frienly service"
Cons: "Small seatsi big man"
Pros: "HNL to MNL - cost me 10hrs of my precious time as the plane was diverted to Clatk International Airport. MNL to SING - flight was delayed for an hour. SING to MNL - status update from PAL indicated our flight was changed from 10:30 to 11:30 therefore my connecting flight to HNL as well as arrival time has also changed. VERY POOR PAL AIRPORT FACILITY FOR HAVJNG ONLY ONE WORKING RESTROOM FOR THE WHOLE TERMINAL! With flights getting delayed people are anxious and frustrated. There are no place to relaxed and calm down. Staff are everywhere standing and glaring so as the other passenger. Worst airport ever!"
Cons: "See above!"
Pros: "Few passengers during the flight."
Cons: "They served meal an hour after the take off. Then another meal an hour before landing. I was starving. Some stewardess are not friendly. One stewardess spilled water on me and she didn't even say sorry."
Airlines flying from O'ahu have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from O'ahu
Masks required on board, masks provided on flights from O'ahu
Social distancing seating
Middle seats unavailable to book on flights from O'ahu
Testing for antibodies, testing for symptoms for flights from O'ahu
Waiving of change fees. Search flexible flights from O'ahu