Daily cleaning, installation of cabin HEPA filters on flights from Queensland to Townsville
Etihad Airways, Hawaiian Airlines and Virgin Australia have all waived their change and cancellation fees on flights from Queensland to Townsville. Confirm policies on booking site.
Etihad Airways does not allow booking a middle seat on flights from Queensland to Townsville.
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KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Townsville from Queensland is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional return ticket. You could then fly to Townsville with an airline and back to Queensland with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Townsville from Queensland up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Cons: "As an incoming traveller and a Platinum Qantas member, I was refused access to the Qantas Lounge on arrival in Townsville. All I wanted to do was spend fifteen minutes reviewing my diary and directions for the visits planned here. This is the Irish version of hospitality. God bless his departure."
Cons: "Bigger seats, more room between the seets."
Pros: "Crew and staff were very nice. I got lucky and got the whole row to myself."
Cons: "More space in Economy, and to have the passenger in front lift up their seat during meals. It's very hard to eat with the tray down when the person in front has their seat reclined all the way back."
Pros: "movie selection was good"
Cons: "air was stale, food was just okay"
Pros: "Terrible experiences overall and food is very bad."
Pros: "efficient, entertainment"
Pros: "Same as previous answer!"
Pros: "Great experience - love travelling Qantas on International flights"
Pros: "Fast boarding and great entertainment."
Cons: "Food was sparse and water hard to come by. The ability of passengers in front to deeply recline their seats made the flight uncomfortable and claustrophobic."
Pros: "Boarding was very efficient and on time - flight was exceptionally smooth and arrival in Brisbane was 45 minutes early - keep up yjr good schedule"
Cons: "Not much to mention at this point - all good"
Pros: "Crew was nice and ready to help"
Pros: "Food was nice, could have been a little bigger. Staff were friendly ... well, except one lady."
Cons: "expected to need the Qantas entertainment app, so didn't pick up headphones from the terminal before departure. However, it was an older plane with seat back TVs (and less choice)."
Pros: "everything was lovely"
Cons: "the outdated on flight entertainment system"
Pros: "It got me home in one piece safe and sound, what more can you ask for."
Pros: "Not much"
Cons: "Terrible meals. Ran out if nany items. Only one refreshment s tree and in the back of the plane."
Cons: "Seated in middle seat next to a very large and very smelly person I could hardly move and certainly not attlempt to eat or drink . Airlines do need to address this situation with people who are large . Non existent entertainment"
Pros: "Flight was delayed simply due to the poor positioning of the auxiliary power unit that is an acceptable reason for delay which shows absolutely poor operational management of the local airport operations"
Pros: "Pillows were comfy, seats reclined to a comfy position"
Cons: "Regarding Qantas flight 568 on March 11, 2018, from Perth to Sydney: the plane was old, extremely filthy, and falling apart."
Pros: "Seats were fine, crew was cherry nice and professional. Enough toilets for the size of the plane."
Cons: "Airplane food is always what it is."
Pros: "Fantastic Service On time Easy boarding"
Cons: "Food and service was appallling. ... an insult to be assed a Lindt choc (1) ... by hand."
Pros: "The staff did the best they could to accommodate everyone on a full flight in economy. The passenger in front of me had a failed entertainment system and the staff handled it very well."
Cons: "The leg room is obviously minimal in economy but compared to Singapore Airlines this was cramped and when the seat in front reclines it's almost impossible to find a comfortable position if you're over 5 foot 9! food was below par."
Pros: "Staff service was excellent."
Cons: "Paid for Qantas but got Latam. Not at all the same quality of flight material. Heat hearing strange clicks that I have never experienced on other flights."
Pros: "The wide selection of free movies and TV shows. The food is tasty!"
Cons: "Our first flight to LAX was delayed by 7 hours so we spent the day in Sydney airport, spending more money on meals that hadn’t been planned. Because of the delay, we missed our connecting flight from LAX to JFK. The flight we were re-booked on was also delayed for mechanical/paperwork issues so we arrived back home in NYC 8 hours later than originally scheduled. This caused us to spend more money on a taxi since it was too late to take public transportation. it also made it difficult to settle back in at home because both my husband and I had to get up early for work the next day and we missed several hours of unpacking and cooking time we would have had had our flight not been delayed."
Cons: "It was just TOO COLD! I had the sniffles for four days after arriving. The reclining seat didn't have much lumbar support."
Pros: "Jean and Dave were excellent stewards"
Cons: "my wife and i were subjected to very harsh treatment at check in...we were harassed over being 100 grams overweight on a check in bag...100 grams... both flying on a paid business class ticket."
Pros: "Food was very good and crew was excellent"
Cons: "As always, the seats felt too cramped"
Cons: "Headphone jack on the 747 was faulty."
Pros: "Cabin crew is friendly. No reschedules or gate changes. Pretty straight forward to catch a plane."
Cons: "First off the planes I flew on were noticeably old."
Pros: "No issues."
Pros: "Quick boarding process, good food, and good entertainment selection"
Cons: "My headphone didn't work properly. The left ea side didn't have any sounds and the right side sometimes scrambles."
Pros: "Fantastic service"
Cons: "Boarding gate was like queuing for a sporting event"
Pros: "Crew was attentive and pleasant. Came around often to make all was ok. Seats were comfortable for a flight that long with the pillows and blankets provided."
Cons: "The fact that it took off a half hour late. This was blamed on a passsenger and their paperwork. While I can appreciate they took a little extra time that amount was in my opinion too much. With running that late along with the grounds crew taking over an hour to get the bags off the plane, we along with many others missed our connecting flight. Based on the oh well attitude of the supposed manager at American Airlines/qantas I won't be taking qantas on my next trip."
Pros: "Comfortable plane. Good entertainment. Very nice chicken salad. Friendly staff."
Cons: "The soggy pies were a bit, well, soggy ... The changeover at Dubai seemed unnecessary. Having to go through security tho get from airside to airside was a bit daft. The crew gave little information on how that changeover was going to happen, and when they did it was just before landing."
Pros: "Gf food was good"
Cons: "Tight searing"
Pros: "food and service"
Cons: "I'm 6'4"... no legroom in economy"
Pros: "Service and food where good"
Cons: "The TV screen was not responsive and headphones outlet was mest up at both seats on each flight. When you plug in headphones you get only one speaker working or non at all. We couldn't injoy intertaiment consel at all."
Cons: "Seat in last row very uncomfortable"
Pros: "Quite a bit of turbulence and I wish someone said it was normal I was worried the whole time"
Cons: "No dairy and gluten free option"
Pros: "I was really looking forward to flying international on Qantas to NZ, only to find out the flight was actually on American Airlines instead. The plane was dirty, the seats crammed together, and the flight attendants seemed genuinely pissed off to have to serve the passengers. American just doesn't have the level of service or cleanliness for international flights. Avoid this airline if possible."
Cons: "Boarding was terrible. No announcement when it was late."
Pros: "The food and service were excellent!"
Cons: "Delays at the airport Economy very uncomfortable Crappy food"
Pros: "I lucked out and was able to get a emergency row seat which helped tremendously because of having long legs."
Cons: "What I don't like is what is true of all airlines now and that is that if you are born with long legs you are penalized and expected to pay more money than people with short legs - that is prejudice and not fair to people that cannot do anything about it. I understand charging obese people extra because they have a chance to change it. Also, seats are too narrow now!!!"
Cons: "Everything, my flight was delayed as a result of a mechanical problem. This resulted in missing my connecting flight. To make the story extremely short, qantas was not helpful or forthcoming with information regarding a way to get to my final destination. This left my wife and I stranded in a different countries airport for hours."
Pros: "Nice flight. I like how much water they offered and the food was the best I have ever had on a flight."
Pros: "Business class seats require improvement"
Pros: "Fabulous. Flawless smooth transition. Great help in the airport of getting to my ext flight that was not connecting. Good experience with in flight entertainment on your own phone. Nice airline."
Pros: "Crew were great - some in cabin entertainment would have been great. Or since it was available for phone this should have been explained."
Cons: "Allow power outlets for the mobile phones if movies were accessible"
Cons: "It would have been a normal trip but we were delayed about an hour in Cairns because the passenger count didn’t add up to what the computer said. This made it very tight to catch our next flight. Barely had time to use the bathroom."
Pros: "Crew great. Very grateful for the cuppa"
Cons: "Headrest low for a tall person. Shoulders sort of rested on it. Notconfy"
Cons: "Food and more space"
Cons: "The flight was fine but it was 4 hours behind schedule."
Pros: "Free WiFi and a snack of crackers and a dip."
Cons: "All good!"
Pros: "Felt Cheap"
Cons: "Felt Cheap. Not even an entertainment center and no one on flight could make the app download or work."
Pros: "Flight was on time, no charge for checked baggage, a sandwich and juice were served, and it was all for the price of a budget carrier."
Cons: "In flight entertainment system was not working. Then again, who expected an in-flight entertainment system at this price point?!"
Pros: "Friendly attendants and they offer food - just a sandwich and pretzels but enough."
Cons: "WiFi needs to be standard"
Cons: "Delayed flight VA1519 Sydney to Townsville. Received sms that new flight is 2pm Received email that new flight is 3pm Called virgin who guaranteed me it’s 3pm so I asked for that in writing...no was the answer Asked to speak to mgr, same lady came back to now “guarantee “ it’s 2pm. Spoke to mgr this time guaranteed 2pm and Will email in half hour (I’ll be boarding by then ! Sorry best I can do but you are now in seat 3a economy x. Asked for complaint to be lodged, unsure if she did? At virgin check in no details of everything above. Showed lady two conflicting msgs from virgin and the above so she put me in 3a... I could have been there at 3pm if I didn’t ask for it in writing. That potentially could have cost me upwards of a grand if I had to stay another night in Sydney and another ticket... not happy!!!"
Cons: "Entertainment is very B if not C grade At least the crew was a lot happier than my previous flight"
Cons: "I didn't get a ticket through the reservation and had to pay extra at the airport for another seat."
Pros: "I loved the food and friendly airline staff. They were very accommodating."
Cons: "I have no complaints."
Pros: "Good service, friendly staff. Amazing how fast they board a plane!"
Pros: "-Professional, clean. Staff seemed happy to be there. -Use of both front and rear boarding allows for faster departure."
Cons: "-Need clearer instructions or a crew member to direct passengers to front or back of plane. -In flight entertainment depends on predownload of an app."
Pros: "Quick and efficient once we boarded"
Cons: "Seats small. One crew member had massive attitude Was getting very upset at Asians who kept trying to switch seats. She was, in my opinion, unprofessional with her comments and was taking it very personal."
Pros: "flight crew, food service"
Cons: "no leg room, limited complimentary beverages"
Pros: "Crew friendly Plane half full"
Cons: "Left 10mins late Crew forgot to serve us drinks Poor choices NO choices for those with allergies Person being sick and grumpy woman in front didn’t help travelling with very tired & active five year old at 10pm"
Cons: "There was a lot of confusion for people trying to use the kiosks to check in. Finally a representative stood by the machine and told people not to bother, just queue up for the desk to get boarding passes and drop of luggage , which took for ever. Once on the plane the seats are very cramped."
Pros: "It was a full flight but take off and landing were on time and staff and service was good and friendly."
Pros: "Check in was easy and the flight was on time. Good service"
Pros: "Free luggage check and a meal for a 2.5 hour flight."
Pros: "The crew,the food"
Cons: "It was delayed near one hour"
Pros: "Courteous, friendly staff."
Pros: "Great plane, good service and attitude of the flight attendants."
Cons: "We were delayed due to weather. Nothing the airline can do about it. But still do t like it. Great"
Pros: "The crew - smiling, friendly and seemed to like their jobs"
Cons: "Food - meusli bar again!"
Cons: "45 minutes queuing for a bag drop is not good enough - plenty of spare check-in desks just not enough staff"
Cons: "No ability to use entertainment unless app downloaded prior to flight."
Pros: "That's the main thing :)"
Pros: "Boarding procedures were good, check in went smoothly."
Cons: "Horrible attitude of crew, didn't appear to care for their passengers or concerns. No entertainment available and assistance for such not provided even when requested. Food ?"
Cons: "No entertainment except the app, which we did not download."
Pros: "Easy bording process. Left early and smooth flight."
Pros: "Flight on time and flight attendants were very attentive."
Cons: "All good!"
Pros: "There was a medical emergency on board and the crew handled it calmly and quietly. Very professional."
Pros: "I really appreciated the free checked bag. Aside from a little confusion as to which way to board the plane, all was smooth."
Pros: "Flight attendants recognized my discomfort, asked about pain. Gave me ice, pain medication and water for my toothache. Great job."
Cons: "The toothache."
Cons: "The flight was diverted (with no explanation or warning) which resulted in more than an hours delay!"
Pros: "Accommodating crew, helpful when feeling ill"
Cons: "Horrible food, no leg room, little room to move"
Pros: "Professional service"
Cons: "Food was not very appetising"
Cons: "I wish that there were places for me to plug in my chargers"
Pros: "Did not give us a hard time about bags that were a little over weight."
Pros: "Left on time. Landed early. Great service!"
Pros: "Everything from check in to in-plane service was first class."
Cons: "Baggage charge of $70 Australian dollars was an unpleasant surprise. Had 3 bags. All other airlines on this trip went by weight, not number of bags and charged zero."
Pros: "The crew were not particularly friendly. They were somewhat abrupt."
Cons: "The crew’s attitude to passengers and manner of communication. The flight was delayed by about 20 to 25 minutes but there were no announcements about it or apologies for the inconvenience."
Cons: "No leg room."
Pros: "Nothing special. Just ok. Crew friendly."
Cons: "Flight delayed by one hour. Seats pretty well worn. Hard on the derrière."
Cons: "getting out on time, complimentary food."
Cons: "No complaints at all."
Cons: "Why are their flights always delayed?"
Cons: "We were delayed for 2 hours and 20 minutes flew into a storm, circulated in circles in the air for 30 mins, landed and had to wait for 3 HOURS inside the play due to lightning. If we left on time this would not have happened. Wort 12 hours of my life ever spent in an airport/plane. WILL NEVER FLY JETSTAR EVER AGAIN!!!"
Cons: "Lack of common sense by passengers with which door they should be using when boarding the flight. Crew may want to emphasis their directions more."
Pros: "They got me were I was going, just as it says on the tin."
Cons: "Don't know what hours they work, but the crew were clearly fatigued and couldn't be bothered. They were still polite but really just could not be a***d! Flight delayed by 20 mins and no explanation until airborne."
Pros: "The crew were great. Very clear on the p.a. System and good service."
Cons: "The seats were narrow and horribly cramped. No shaping to support your back and the tray table crushed my stomach and I am quite slim. Goodness knows how big people cope. We recently did a round The world trip with 11 flights and none were as bad as this."
Pros: "It was generally a pretty good flight. Timing was ok"
Cons: "The seats were a bit cramped."
Cons: "Captain kept on saying enjoy your flight when he’s 3.5hrs late. What planet did he think he’s from with children going back to school 2-m. And the check in girl telling me she’s done a G8 thing putting m on & I together 2 rows from the back (originally in 11C & 22B) when she’s put us in the very LAST row"
Pros: "my brand new luggage was completely ripped."
Pros: "Staff was very polite it is just a shame that the airline don’t get the same standard of results the staff get."
Cons: "No vegan food options, No adjustable head rest, No entertainment, Will not choose to fly with them again."
Cons: "My outlet didn’t work on my seat so when I got into Balli my phone was dead which cause a lot of hassle with trying to find my ride figured out. I asked an associate if I could move and they said no. I also was charged $100 for baggage when it weighed so little because my payment didn’t go through online which I didn’t realize till I got to the airport. I chose jet star as a cheaper option but ended up paying way more."
Pros: "Ummm...ummm...the flight attendances had nice, orange jackets? I'm grasping at straws here..."
Cons: "Many, many things, starting with their ridiculous practice of weighing luggage and charging accordingly. I'm used to airlines charging for checked luggage, that's no problem, but to only allow 7 kg of weight on checked bags is basically forcing everyone to just check their luggage. I figured my bag, which could easily fit in their tight bins, would be fine for carry on. I was wrong. Then, because i didn't realize their ludicrous system, I had to pay more than double because 'the flight has already opened for checking in'. This airline is laughable. They might start out the 'least expensive' option but by the time you're done with them nickel and diming you it's better to just book the more expensive flight with a legitimate airline. Oh, and did I mention that I paid for seats up front (again, another tactic for milking you dry) and I was so crammed that I couldn't move my legs? This airline is pathetic. I learned my lesson and will never fly Jetstar"
Pros: "Very smooth flight and the best landing ever! did not feel or know we had touched down."
Pros: "Sleep well"
Pros: "Flight crew polite and helpful considering it was a full flight"
Cons: "Random carry on checks penalising customers, especially embarrassing for Asian customers pulled aside and penalised in front of others for overweight hand baggage. Apparently no consideration for cultural respect and saving face. I felt very badly for the lady affected. Hand luggage checks should apply to all or nobody - random checks are nothing but a price gouge. If you're going to do it, at least give a voucher of some sort or some kind of incentive to choose jeststar again. Extremely poorly thought out procedure."
Pros: "One woman tried to help me after she recognized me asking for help from 75 minutes ago. But I will NEVER fly this airline again."
Cons: "I had no idea this was a budget airlines when I booked and I tried to check in on line and couldn't and then had major issues with luggage being overweight. The staff helping me wasn't helpful and at times rude making sure that my weight limit didn't exceed 7 kilos"
Cons: "The staff and bag weigh system preflight. Passengers were all shaking their heads and made the mood of flight terrible. I hope your brand dies!"
Pros: "Quick and easy boarding."
Cons: "No entertainment options."
Cons: "Hardly any staff, we had to load & check in our own bags. The mechanical baggage belt was initially not working so the lines of people waiting grew. There was no-one to explain what we had to do so we only printed our boarding passes, and didnt realise we had to ALSO print baggage labels, so we consequently lost our place in the queue. NOT HAPPY!"
Cons: "Children 12 and 10 booked online to fly to Melbourne for Easter. I rang the call centre to ensure they could travel together unaccompanied, as website was not clear. I was advised they could, and because I was concerned I asked this be noted on our booking so we wouldn't have any issues at the gate. I was reassured the children could travel and they made a note as requested. Turn up for our flight today and at the gate after saying goodbye to my children, they're stopped from entering the plane and I'm told they can't travel, despite the advice I received from the call centre and the note on our booking showing we were given this advice. We did everything right to make sure we could travel, just to be refused at the gate. Disgusting."
Pros: "Take off and landing was very smooth. Great staff"
Pros: "Onboard staff are friendly and efficient."
Cons: "Jetstar are unreliable, and do their best to extort more money from customers than the seemingly low initial price. Since they don't refund anything, if you need to make a change, they charge like wounded bulls and push you onto flights with inconvenient times and connections, then lie barefacedly, telling you the better flights are full."
Pros: "No hassles, great flight. No issues!!"
Pros: "Plane didn't crash"
Cons: "I was informed 5 days in advance that my mid morning flight was cancelled due to "engineering reasons" via an unapologetic and unhelpful email. The burden was on me to reschedule (to a very inconvenient ultra early departure), and I had to twist the customer service fellow's arm to give me a beverage voucher in compensation. Then, when boarding I was mugged for my back pack. 50$ because it was over their utterly disingenuous 7kg "safety limit". It's not a safety rule - the CAA sets that. It's a revenue rule."
Pros: "I didn't get to fly as I had 3 brain surgeries in NY in May last year and I got sick and couldn't fly so I rang and no one could help me save the tickets so I'm very disappointed and won't use this app again. I have used this app so many times flying to America and back to Tasmania and this is how I was treated after 4 phone calls begging for help as it was the first trip my son and I were going alone as I hadn't seen him for two years. Qantas paid for my airfares to come home after surgery and I'll stay with them from now on"
Pros: "Even when delayed, the outcome is still alright. I love it when the pilot informs the passengers of the delay. The crew were really nice and the pilot too."
Cons: "The staff in the check in counter could be a bit friendlier. The person seemed angry ,no smile at all."
Pros: "Kind employees."
Cons: "Extra baggage fees that were unexpected and no entertainment or food provided. Luckily it was a short flight."
Cons: "Flights were delayed each direction."
Pros: "Happy with the whole process, all too easy"
Cons: "Not enough leg room"
Pros: "On time; baggage fees are by weight"
Cons: "Seats were not very comfortable; you pay extra for anything;"
Pros: "Staff always wonderful. They need to be to make up for the stinginess in comfort and services that characterise everything else about this budget airline."
Cons: "Seats have minimal recline, so sleeping on this midnight flight is so unpleasantly difficult. Jetstar flights almost always delayed, and this is even more intolerable when it is a 1 am departure time. And having to pay for all food, even water - I know this is a budget airline, but when airport security is so overzealous that it is nigh impossible to carry on your own water, airlines need to take some responsibility and provide hydration. Finally, not providing blankets and pillows while cranking up the aircon to arctic just adds to the unpleasantness. I get the budget angle, but this is just mean. I will not be flying Jetstar in the future."
Cons: "They don't even offer you water on a 9 hour flight. Paid ridiculous baggage fees, and had to even pay for a blanket. Everything had a price on it. Don't recommend, avoid at all cost."
Pros: "The prompt service and friendly staff"
Cons: "The flight delay which couldn't be helped"
Pros: "On time, fair price, friendly staff"
Cons: "Not enough leg room. Could not understand the announcements on the pa system. Inconsistant baggage rules."
Pros: "Hated the service. Added luggage at the Airport. Costly! Should make it comfortable i.e. "All Inclusive ""
Cons: "Stayed hungry and thirsty through out the flight. Asked for a blanket and no options were given. Cold the entire time Miserable Will never fly jet star. Which should be No stsr"
Pros: "The couple I sat next to were lovely."
Cons: "The plane was over 2.5 hours late with no explanation. Coffee and tea were not free on this 9 hour flight on the morning rounds - one would sethink you back 4 whole dollars! The lady laughed at my flabbergasted face whend my jaw dropped and I said I couldn't afford that for water and a tea packet. Absolutely no value for cost, and beyond disappointing. I will spend whatever it takes to never use this airline again."
Cons: "Was not on the flight because the international flight was canceled. Had to get a direct flight from Gold Coast to Japan."
Pros: "Flight was on time The airplane was clean"
Cons: "This is the cheapest company I ever used. During the booking process they did not mention that they have a 7 kg limit on carry on items. This is not the case when you attempt to book a flight within Australia; clearly deceiving foreign travelers. In any case, I paid extra $24 to check in a (20 kg) bag. When arrived to the airport I voluntarily weighted the hand bag which was 8.2 kg. I explained that I am an international traveler with no mean of exactly weighing the bag. They insisted on checking in the extra bag and charged me additional $50 to do so. With those hidden fees, I ended up paying more for the flight than the competitors. During the flight, they offer nothing for free (not even water or coffee)."
Pros: "Amenity pack and entertainment were good. More movies to offer would have made the entertainment even better."
Cons: "We flew business class and it didn't feel too much like a business class experience. Welcome drinks were a nice touch but from there the service was not very attentive, we had to ask for empty glasses and plates to be cleared after they sat with us for over an hour. The meal was not great - pretty lack luster. No priority bag tags and our bags took over an hour to come out the other end."
Pros: "Cabin crew"
Cons: "No vegan food option"
Pros: "The flight itself was mostly fine. There was pretty bad wind turbulence and the pilot handled it smoothly."
Cons: "The website didn't let us know that we would have to pay a huge fee at the airport to put our bags on the plane. There were only two and they were not overweight, and still they cost us more than our two seats cost us. Then when we got on board they made us move out of the extra-knee-room seats we had paid for and into regular seats. It was not pleasant."
Cons: "Very cramped"
Pros: "quick boarding, smart to use both doors to board faster"
Cons: "the flight was delayed almost 2 hours. we had to wait around the airport which was very boring and a waste of time. if we had been informed of the delay we could've gotten to the airport much faster. a free glass of water on board would've been nice."
Airlines flying from Queensland to Townsville have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Queensland to Townsville
Masks required on board, masks provided on flights from Queensland to Townsville
Social distancing seating
Middle seats unavailable to book on flights from Queensland to Townsville
Testing for antibodies, testing for symptoms for flights from Queensland to Townsville
Waiving of change fees. Search flexible flights from Queensland to Townsville