|Flights arrive in||England|
|Flights depart from||Sydney Kingsford Smith|
|Airlines||China Eastern, China Southern, Malaysia Airlines, British Airways, Emirates, China Airlines, Singapore Airlines, Etihad Airways, Virgin Australia, Qatar Airways, Asiana Airlines, Vietnam Airlines, Thai Airways, Korean Air, Qantas Airways, Hainan Airlines, Philippine Airlines|
Pros: The crew was nice
Cons: Flights are never ontime
Pros: Great customer services On time Clean Everything was perfect . Also they didnt have more chicken food since i don’t eat pork so one of the flight attendent gave me her food so i could nt be starving . Thats was amazing from her . I dnt remember her name but just wanna say thank you
Cons: The WiFi service did not actually work. Also it is not clear that despite checking in online you still have to check in at the airport too
Pros: Crew was amazing especially for such a long flight. Nice to get food too. Great on flight entertainment
Cons: Breakfast was not nice. On line check in could have been easier.
Pros: Having to take a shuttle to the plane is ridiculous.
Cons: Crew was not that friendly. Seats were fair.
Cons: Flight delayed, Missed connecting flight Not good response from ground crew members
Pros: Crew very friendly.
Cons: There was no place for me to enter in dietary restrictions to get a special meal, so they were not prepared for a meal I could eat.
Pros: I like the most when we got checked in for our luggage & bag really she has a awesome behavior by one of the female I forgot her nam
Cons: Food collection especially for Muslims
Pros: Food, crew, boarding experience, to wit.
Cons: Nothing really. I was totally disappointed with the other legs, but this last leg was exceptional. Not sure if I’ll ever consider flying with China Souther Airlines though.
Pros: seats are comfy fast boarding on time
Cons: not enough food
Cons: cabin not so clean, no foot rest. But crew good service.
Pros: The hospitality of the staff Smooth sailing process
Cons: The food and the seats and leg room is too small especially for larger people
Cons: Crew service
Cons: The air con totally not cold!
Pros: Crew and food was amazing
Cons: Landing could be more softer
Cons: Baggage delayed on arrival
Pros: Food and flights being on time and ran per schedule
Cons: London airport NOT OFFERING WHEEL CHAIR even there was a wheel chair assistance required. My mother has to walk despite choosing the wheel chair assistance. Now she is in pain.
Cons: When we boarded the plane it was a bot chaotic, quite a few people were sitting in the wrong seats (including someone sitting in mine). There was also a delay in departing because of weather (which isnt the airlines fault) but maybe a complimentary bottle of water would have been nice.
Pros: One of the crew used bad words toward one of the passenger ..!
Cons: Very delayed - both on takeoff and on landing
Pros: In flight entertainment was excellent
Cons: My first flight the seat was towards the back and was smaller than others.
Pros: Everything was outstanding
Cons: Nothinng really
Cons: Food could be tastier. But, you can’t starve
Cons: WiFi poor.
Cons: The food from Canada was very Canadian, but on the way back way more traditional chinese
Pros: Large screen, plenty toilets, good leg room, kind stewardess, great handicap assistants
Cons: Food can be better
Cons: Dinner served 1130 pm breakfast after 12 hrs peanut snack.
Pros: Yes, the crew is doing good but the size of seats to small is not very comfortable.
Cons: If can make a seat a little bigger
Pros: Everything was great
Cons: Transit time is way too tight. You need at least 2 hrs in between to account for landing and transfer time between terminals
Pros: The cabin crew was pretty good. This was the only saving grace in otherwise very poor experience
Cons: The flight was delayed by 2 hours and they changed the gate from one end of the terminal (A15) to the other (C1). The waiting area was cramped. This being the home of Singapore Airlines, the way managed this entire thing was pathetic. Boarding announcements were also confusing.
Cons: Cramped seats, no leg room, horrible food, stupid COLD snack!
Pros: This was the most comfortable business class mid haul flight I've ever taken.
Cons: Absolutely nothing went wrong.
Pros: On time Smooth landing and take off Airport was beautiful, nice clean toilets Lovely and polite staff on board Food was okay Nice range of in-flight entertainment
Cons: Air port does not have automatic internet connection We were there for 8 hours with no internet because we had no international roaming to receive the PIN via SMS. The four PINS generated by the counter staff did not work. We all took turn to try to no avail. by then we have walked too far from the counter we could not be bother going back. No airport that I've been to had poor internet service connection like this airport, yet it is supposed to be THE WORLD'S NUMBER ONE AIRLINE. We boarded at 11.30pm, last time we flew with them they gave us supper. Last night they gave us only water. We went to sleep hungry till the morning. Since when they started to operate like those cheap airlines that you have to pay for your food? And the night package did not have eye mask.... how could we sleep... ? Singapore airline could learn from Qtar. Very very disappointed.
Pros: Crew and hospitality
Pros: Spacious flight. Helpful crew. Efficient boarding
Cons: More food options
Pros: Planes were good with good leg room
Cons: For Asian Veg Meal, they served Paneer for breakfast, lunch and dinner. The spacing between meals was quite large. Entertainment options for adults and kids were quite limited.
Cons: Clogged sinks
Pros: On time flight
Cons: There are a number of things that Etihad do that just degrade the quality and experience of the flight and I probably wouldn’t fly with them again as a result. I’ve listed these below: 1) Entertainment system is poorly appointed and travel in two seperate months found that little had been refreshed on the in flight programs. 2) The entertainment system is deactivated until the seat belt sign is turned off, and is deactivated again about 30 minutes prior to landing. 3) You practically have to cut off your arm to get some water. I would always bring my own water on the flight, but Australian regulations prevent more than 100mls being carried on flight. 4) The service is inconsistent, some staff are just downright rude and others are incredibly friendly. The time waiting after pressing the call bell is excessive and in one case my drink never arrived. 5) Unlike other airlines, they don’t give you a “menu” to chose from for the inflight meal. Instead they just come around asking “Chicken, Lamb or vegetarian”, and lack any real understanding of what’s actually in the food. 6) When you order a drink, they open the can pour some into a cup but don’t give you the remainder in the can. 7) The inflight wifi is expensive. 19.95 USD for 180mb puts them at one of the most expensive. Overall, I would have expected a bit more from an airline such as Etihad.
Cons: Uncomfortable seating
Pros: I loved my seat that I paid extra for, that is until they moved two big men next to me.
Cons: Leave the seating the way it was.
Pros: the crew was very helpful with my dietary
Cons: the seat cushion was so terrible I had to sit on a pillow for the whole flight. The power USB did not work in my seat for the duration of the flight. There was no wifi for the duration of the flight
Cons: Planes could have been time Half way on the trip they cancel my plane had wait 4 hours late which means I had 12 hours fly from Tass to Towsviile
Cons: Virgin app did not authorise my boarding credentials
Pros: The Crew was only Alright this time, not has attentive jas the first Time, but still good
Cons: Overall IT was a great trip, but the Seat are still the best Selling point for business class, not vert confortable for a 7h et 12h flight
Pros: 1. All flights were on time. 2. The aircrafts were clean and tidy. 3. The choice of entertainment was plentiful. 4. Possibility to connect to internet provided on outbound leg, not on inbound.
Cons: 1. The boarding process, in general, could be improved. 2. The "official" transit time was one hour, but passengers were made to wait while the business class disembarked, reducing actual transit time to 30 mins. Considering distance to departing gate, and security checks, this was stressful.
Pros: Seat was sufficiently comfortable to get some rest and I was very ready to be done with the flight when the plane landed.
Cons: Breakfast option - eggs and a sausage had much to be desired. Other meals were fine.
Cons: Great selection of movies and the food was really good as well.
Cons: Be aware! "When customers purchase tickets they are paying for transportation for the specific class designated on their ticket and not for specific seat assignments. Seat assignments can never guarantee." This is what they emailed me when they did that to me on my pre-selected & confirmed seats!!
Pros: Great services. Seats are good.
Cons: The queue to board was a little trying.
Pros: The crew and service (business class) were excellent: attentive, polite, and responsive. The food was good, but not quite up to the people (because they set such a high standard).
Cons: The lie-flat seats in the A-350 from Hanoi to Seoul are much better than the seats on the aircraft used between Seoul and Honolulu (which I think was an A-330).
Pros: I slept like a baby the whole way!
Cons: I don't care for the food. It upsets my stomache.
Pros: Staff are very nice
Cons: Movies are limited selections
Pros: Crews are amazing
Pros: The seat was comfortable and the food was good
Cons: My flight was delayed but general was good I enjoyed the flight.
Pros: Service and friendly staff
Cons: From a perspective of the food, I have a very limited western diet and struggled with the food choices, but it was a night time flight so I would not have eaten much anyway so there was no great loss .
Cons: The choice of English language films were limited. I did not enjoy the food too much
Pros: The ground staff assisted us when a flight was changed for some reason. They immediately rebooked it.
Cons: It was early but that was our choice!
Pros: Crew is approachable and the food is fine.
Cons: To make sure the plane is properly check before the passengers enter the plane. That is SOP. Dental kit or toothbrush and toothpaste should be ready dont wait the passengers will request or ask. Hoping you will considered my evaluation coz the ladt time I took Thai, its nice. Thank you!
Pros: Seat from delhi was very small
Cons: All okay
Cons: On this flt just the inflight entertainment system at my seat which was not working
Cons: Thai food instead of Nepalese Curry. Thai food is the best.
Pros: I like the food and crew are very helpful and has a smiling face.
Cons: No, all good
Pros: Service was great and flight landed safe. Korean food was delicious.
Pros: Great service and a very friendly crew.
Cons: The food was ok, average and nothing special.
Pros: Services from the crew and the seat are what expected being in eco-normic class.
Cons: can upgrade or afford to go by at least business class
Pros: NOTHING - THE TRIP WAS A NIGHTMARE AND I WILL NEVER TRAVEL WITH QANTAS AGAIN IF I CAN HELP IT. QANTAS WAS ALWAYS MY FIRST CHOICE BUT I WILL GO THE LONG WAY ROUND TO AVOID CREW & CONDITIONS LIKE THAT AGAIN. NO PILLOW,BLANKET OR TOILET PACK AND THEY RAN OUT OF FOOD. I WILL TELL EVERYONE ABOUT THIS!
Cons: Dark haired male crew member extremely rude except to two in row I58 & J58 who got 5 beers before departure,Food before everyone else, a gift pack from 1st class given before landing. I was refused extra bottled water. No entertainment the whole flight, Loud buzzing in galley 60H entire trip.
Cons: Movie selection could have been better
Pros: Comfortable flight.
Cons: Food and entertainment options.
Pros: The crew was amazing , the seats comfortable abd the food and refreshments very good.
Cons: It would be better if there was a media screen between Sydney and Perth.
Pros: Lots of movies and TV to watch. Meals were decent. Good attendants.
Cons: A little tight seats. The attendents were slow to clean up after meals.
Pros: Economy class can’t be better.
Pros: service minded because I am tall, so gave me a free exit seat without asking.
Cons: the check-in took 1 hour. Impossible to do online check-in from home. the food is not good and entertainment without subtitles for let's of movies....
Pros: i like tv which has many movies
Cons: i dont like because i still not take my baggage
Pros: Great crew and good service
Cons: Check in staff ...lazy...gave us wrong information regarding our seats and the lounge....not good
Pros: nice ride, good service, good seat comfort
Cons: cannot check in through to Shenzhen. Need to choose seat for 2nd flight only after I arrive in CHongqing
Pros: onboard service was good
Cons: 17 hour delay
Cons: Food, be ontime, inflight entertainment
Pros: The crew
Cons: Stop trying to be cute with boarding procedures. It adds more frustration as it is.
Pros: The chair was comfy! It could adjust to ANY position you need.
Cons: My crab cakes were just mush and my tv remote didn’t work.
Pros: Great crew.
Cons: Tight seats.
Cons: Seats on plane were small and uncomfortable. Checking in to flight was awful.
Cons: Never fly again.
Pros: Crew was attentive. Entertainment
Cons: WiFi didn’t work but I expected as such. Being on time but I had seen records of consistently inconsistent
Pros: I think just the boarding experience.
Cons: Food and needs to widen the selection of movies with current ones. Also, it was difficult to understand since it was mostly written in Chinese language.
Pros: seats are comfy fast boarding on time
Cons: not enough food
Pros: I liked the snacks serviced
Pros: Left the airport on time, arrived on time, good flight, good service onboard.
Pros: Flight was on time. Got to choose seat ahead of time. Professional service at the City check-in. Seamless travel.
Cons: Customer service
Cons: I wasn't able to flight I didnt know my passport wasnt any good if it's going to expired in less than 3 months. I was off by just a day. I still cant believe I cant get my money back. My boyfriend and I were already planning to go this time and win December to Thailand. Also Vietnam during October s
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