Daily cleaning, installation of cabin HEPA filters on flights from Sydney to Jakarta
KLM, Etihad Airways and Turkish Airlines have all waived their change and cancellation fees on flights from Sydney to Jakarta. Confirm policies on booking site.
Etihad Airways does not allow booking a middle seat on flights from Sydney to Jakarta.
The average direct flight takes 7h 45m, covering a distance of 5501 km.
There are 5 (direct) flights between Sydney and Jakarta per week, averaging 0 per day.
In the past 3 days, the cheapest one-way tickets were found on Multiple Airlines ($561) and Singapore Airlines ($584), and the lowest round-trip tickets have been found on Multiple Airlines ($865) and Malaysia Airlines ($955).
Turkish Airlines flies twice weekly (Tuesday, Thursday), KLM flies once weekly (Wednesday), Etihad Airways flies once weekly (Wednesday).
From Sydney to Jakarta, Wednesday is the cheapest day to fly on average and Thursday is the most expensive. Flying from Jakarta back to Sydney , the best deals are generally found on Sunday, with Monday being the most expensive.
When flying out of Sydney you will be using Sydney Kingsford Smith, often referred to as Sydney Airport. You will be landing at one of these airports: Jakarta Soekarno-Hatta Intl or Jakarta Halim Perdana Kusuma.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Sydney to Jakarta.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Jakarta from Sydney is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional return ticket. You could then fly to Jakarta with an airline and back to Sydney with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Jakarta from Sydney up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Clean cabin and good service"
Cons: "Not every body is doing extra miles to make customer happy"
Pros: "Great Premium Economy experience with comfortable seats and extremely-hospitable cabin crew!"
Cons: "Archaic In-Flight Wi-Fi Plans should be brought to modern-age plans."
Pros: "The service was excellent"
Pros: "Very comfortable; excellent service"
Pros: "Crew very attentive but not intrusive. Food very good."
Cons: "I did not find much to watch on entertainment system. Have to get crew to assemble flat bed, a bit of a nuisance. Also to turn it back into a chair."
Cons: "Having boarded at SYD, during the Canberra stop, we were all required to disembarked. It was a loaded flight so the process was slow"
Pros: "Movies selection is great. Seating space is comfortable."
Cons: "Boarding process could’ve been smoother"
Pros: "Crew will try there best to help you in anyway"
Cons: "Missed my connection so lost bags . Took 2 days for them to get to me."
Pros: "SQ always the best service"
Cons: "I recomended yo my friend"
Pros: "crew were very friendly and helpful. flight was one of the best i’ve had"
Cons: "boarding at sydney was very confusing"
Pros: "Service was excellent!"
Pros: "The food selection, there is several pre-order meal based on diet or your religion"
Cons: "The seat pitch at least 33""
Cons: "Luggages did not arrive with the flight as it should be. It got lost in Sydney from Queenstown on flight SQ 6683 operated by Virgin Australia (VA 162)."
Pros: "Crew were very good. Cabin was also much better than Qantas premium economy cabin."
Cons: "Had premium economy seat. Not the most comfortable on the tailbone for some reason."
Pros: "The crew was great as usual. The food was good"
Cons: "Better seats - really uncomfortable with a packed plane and wailing infants even when seated quite a few rows away."
Pros: "As a frequent flyer, I have found out that the few dollars i spend more on SQ is well worth it"
Pros: "the boarding, the attention to detail exactly how i remembered Singapore Airlines from many times i travelled."
Cons: "The food was disgraceful, the entertainment, the quality of the movies was poor.."
Cons: "Excellent flight service no"
Pros: "Crew very friendly"
Pros: "Punctual flight with friendly crew."
Pros: "everything good"
Cons: "need new toilet"
Pros: "The crew and the little things like blanket, pillow, hot towels etc that is just standard. The food was great except the bread rolls Entertainment system was fantastic"
Cons: "They seemed to miss a whole section with immigration cards which delayed my party of travellers when we landed. The recline of the seat is huge, great for those wo recline, not so great for the person behind them"
Pros: "Boarding was good and the flight time was shorter than expected."
Cons: "My son did not like any of the meal selections between beef and fish. We asked for a ramen noodle cup instead that the flight crew denied they had, only after seeing them offer it to another family just seconds before. I was very disappointed!! I believe the flight attendant knew of my concerns because she started asking me if the service was ok. If your doing a good job, then you won’t have to ask."
Cons: "Seats were uncomfortable, derive very ordinary staff unhelpful seat allocation system requires improving ! Extra cost from economy was not worth it !"
Cons: "Some staff not courteous which surprised me"
Pros: "friendly and attentive crew. connecting flight was a breeze. well worth the price."
Pros: "That the A380 was only 70%full, resulting in me getting three seats to myself. I was able to stretch out and sleep for most of the flight. Food and service were top notch. Better value than Lufthansa or American, for the overall flight experience. You could fly cheaper, but not better, in economy."
Cons: "Though we landed early at JFK, we had a one hour wait on the tarmac until one of the only two gates capable of receiving an A380 opened up."
Cons: "The flights were always late causing us to miss a connection. Also when purchasing the ticket I was not informed of two extra stops that only showed up when I checked in."
Pros: "crews were helpful"
Cons: "nobody suggested me about $20 discount coupon card . I could have enjoyed my meal free while waiting in teansit."
Pros: "Again very friendly and efficient service ."
Cons: "The cabin was quite warm"
Pros: "I like the services from Singapore Airlines."
Cons: "Your web site tried to charge me $90 for aisle seat, do you agree that this is a big joke or what? I have decided no use your company any more. Not sure why a great airlines like Singapore Airlines would partner with your company???"
Pros: "the flight schedule are very good"
Pros: "Prem econ very good. Crew very friendly."
Pros: "Food was delicious!"
Pros: "smooth service with refreshments"
Cons: "No working seat audio"
Pros: "everything is perfect"
Cons: "the food on Silk Air can be better"
Cons: "Food was. Not available. They said they don't have extra veg food . I selected beg food still it shows them non veg and I was pass my way with empty stomach"
Pros: "Hard to find lounge for bclass users"
Cons: "poor ground and inflight crews hospitality poor food quality poor food variation"
Pros: "Cabin crew are always great"
Cons: "Cabin fitout is getting tired and dated. Etihad leaves it for dead in first class"
Pros: "Getting up at 4am on a Monday (post Singapore 7s) - couldn't have been a better timing for a free upgrade (as the plane was full). Travelling on Singapore Air is always a pleasure - but that made it even better....."
Pros: "Food & condition"
Cons: "Crew were unfriendly and rude"
Cons: "Flight was cancelled during peak season with little notice time Lack of service Lack of compensation"
Pros: "Before booking my flight on Singapore airlines, I took the time to read through some reviews and to be honest, the reviews left by previous passengers did not do the airlines any justice. I rarely, if at all, leave any reviews myself but my flights (from SFO - Singapore and vice versa) were AMAZING! I was sitting in economy and the level of attentiveness that we received, I could only imagine how great first class could be. if i could fly Singapore on all my trips overseas I would."
Pros: "nice food, plenty of water, good service, quite comfortable & on board wifi if you need it"
Pros: "Everything about this airline was great. It would be impossible to go hungry on this airline. Half the time I can't get a bag of peanuts on a 6 hour flight. On Singapore airlines someone was always there to accommodate you. Best service I've had yet. Highly recommend this airline!"
Pros: "Crew and entertainment"
Cons: "Very small seats. For full flights they should use the double deck aircrafts. They are much more comfortable. I paid an expensive fair for an old plane which was unfair"
Pros: "Departure and arrival on time. Pleasant, attractive and efficient crew. Decent choice of entertainment for domestic flight. Baggage delivered after only 15 minutes of arrival at baggage belt. Overall great!"
Cons: "Passengers push from the back to leave the aircraft and don't like to allow you to enter the exit line so you also have to push your way in. Very rude and sad most travelers are so impolite."
Pros: "Crew pelayanan bagus"
Cons: "TV nya mati. Turun di tengah parkiran, naik bis."
Pros: "The crew did a great job, seats were ok"
Cons: "the food was not eatable"
Pros: "Crew was better"
Cons: "Improve food quality. Garuda is moving backward in quality of food."
Cons: "Food can be better."
Pros: "Food was nice"
Cons: "Small plane, crew did not help with trouble lifting putting bag in overhead compartpent (almost fell on heads), passengers with children and elderlies were not boarded first though blasted on speakers at start of boarding at gate."
Pros: "The snacks, staffs and the seat were amazing. Garuda never fail me."
Pros: "The cabin crew was great!"
Cons: "Keep going with the excellent job, Garuda"
Pros: "Good service"
Cons: "Old plane, walking distance to board the plane is so far"
Cons: "No TV on cjr1000"
Pros: "Cabin crew services very friendly"
Cons: "Mediocre food, old movie list mostly. The biggest complain is both duiring the CGK T3 international outbound and inbound flight makes you walk the whole length of t3 from the departure gate as the plane for this international flight was parked at the most corner part of domestic terminal. No travellator, no buggy. Terrible for the elders.and bi assistance can be seen"
Pros: "Quick boarding, good entertainment"
Cons: "I didn't like your time tables where you use only 12 hrs. It's okay to go all the way to 24 instead of 12/12 I had to rebook my ticket at additional expenses"
Pros: "The female air crews. Indonesian female air stewardess are simply beautiful and shapely!"
Cons: "My entertainment set’s headphone plug doesn’t work at all. So I’m watching movie with no sound throughout the whole flight."
Pros: "Food and service is excellent"
Cons: "i didnt like the fact that the flight was cancelled and i was not notified the staff there were no help at all , overall pathetic by then having to take a later flight i then missed my connecting flight to Melbourne which in turn caused me to delay my return by a day then causing me to miss my transport back to my home which is three hours from the airport , i was told in Jakarta that someone would meet me in Melbourne on my arrival to make arrangment for my travel home but no one was there so i had to make my own way home costing me extra money . Overall my exsperience with your airline was a disaster for a so called international airline and i would never recomend to my friends to fly with you ."
Cons: "Garuda played loud “music” on arrival so we couldn’t watch the entertainment system. Getting onto the flight was horrid with long long long wait on the bus to go from terminal to airplane. Food was ultra salty and dreadful."
Pros: "Garuda Indonesia is the most reliable sky-mate so far for domestic route. Proffesional and well informed if there is something happened beyond normal."
Cons: "I'm a bit get bored with the food."
Pros: "Excellent and plentiful food."
Cons: "Limited storage in business class seat"
Cons: "I purchased 3 legs of a trip on-line and tried daily for 50+ days to make a seat reservation. Occasionally, a screen would appear that stated a fee would be charged. I had no problem with that and was prepared with my credit card to make payment only to be told "oops there was an error" and the transaction could not be completed. I called the Garuda contact number in the U.S. twice and was told there was nothing that could be done from the US and I would have to take care of it when I arrived in Bangkok. I probably will never fly Garuda again so it really will not be a problem."
Pros: "Staff was great, and plane was nice. Entertainment options very good."
Cons: "Didn't like you can't use your phone to read. They make you completely put away. Not impressed by food options."
Cons: "Jakarta Terminal 3 directions are not properly set up. Confusing"
Pros: "All excellent, including service and food."
Cons: "Boarding time is not punctual."
Pros: "I loved the food and the headrest bit."
Cons: "nothing really!"
Pros: "new plane list of movies"
Cons: "food quality is not good to and fro flights"
Cons: "Flight was delayed and more assistance could be provided to passenger on transit as most are not familiar with the new huge airport"
Pros: "Penerbangan lebih cepat dari jadwal"
Cons: "Penerbangan lebih cepat 15 menit dari jadwl"
Pros: "The quality of the food was truly outstanding. A personal chef on board - very happy to vary the food to get it just right, Also to suggest an alternative. I asked for something with a little spice. The flight attendent suggest one dish but then discussing it with the chef he suggested alterning another. Presentation expectional."
Cons: "The cabin is good but the style is a little old fashioned compared to other airlines - although the cabin wasn’t tattty. In the same way that Emirates is really old fashioned to westerners eyes."
Pros: "I loved that I got upgraded to Business. It made an exhausting journey home more relaxing. And the crew were lovely, kind, and helpful!"
Cons: "Flight was delayed by more than one hour."
Pros: "Crew always courteous"
Cons: "Operational Delay? 75 min?! Unacceptable for a country flagship carrier.. The explanation Operational issue is lack of respect to Garuda customers.. It say nothing at all."
Pros: "Organised, well turned out, polite and efficient, a refreshing change to British Airways"
Pros: "I met with a best friend whom I didn't meet for a decades, and he was I the same GA flight but not a member of GFF. Lounge Team give me a courtesy access so we can have a quite discussion in GA Lounge"
Pros: "Poor selection an d or updated often enough!"
Pros: "Garuda Indonesia is just a very good airline."
Cons: "The bad things is the luggage handling at smaller airports."
Pros: "Orderly, on time, efficient boarding"
Cons: "The meal"
Pros: "Nice to have food and good entertainment on an affordable flight"
Pros: "Pretty on time"
Cons: "The food is bad"
Cons: "Meals was iffy"
Pros: "On time"
Cons: "The food"
Pros: "On time boarding"
Pros: "Customer Service text , call me to update about my flight schedule to re-confirm whether I can or not for earlier flight and they also offer for next morning flight as alternative."
Pros: "Cabin was in good size, crew was friendly and professional, in flight entertainment was top notch."
Cons: "Boarding was late. When we got to Soekarno Hatta, it took a while before they could open the door of the plane and let everyone out because they were waiting for some equipment (the stairs i'm guessing). Then they put us in a bus which took a loooong time to get to the right terminal. I was sick at that time so this was very inconvenient."
Pros: "The crew were very friendly and professional"
Cons: "Plane was a bit old and Didn't have USB port to charge my phone. I always like it when I can charge my devices on board so I know I have full battery once I get off."
Pros: "That it was all trouble free very simple to book and everyone was very helpful."
Cons: "All good!"
Pros: "Professional Crew and Excellent Customer Service"
Cons: "One hour delay"
Pros: "Meals, comfort, and crew all above average."
Cons: "Nothing really"
Pros: "Staff was great and very helpful"
Cons: "If they didn't change my flight for 2 hours earlier."
Cons: "Boarding was disorganized. Otherwise everything was good"
Pros: "I was unable to board the flight so there is nothing to talk about."
Cons: "Provide options for accommodation, refund or alternate flights after announcing a 24-hour delay. I had to repurchase my flight from HKG to SFO after finding out that a return ticket is treated as abandoned if one does not fly one way. Not the level of service expected from an international airline."
Pros: "The crew was friendly n the food tastes surprisingly good, though the portion was small. The entertainment was good. and temperature inside the cabin was just right. Boating time was quick."
Cons: "Actually I was disturbed that CX offers a tabloid newspaper like Apple daily, especially at this sensitive stage when hk is going through such turmoil instigated and supported by Jimmy Lai’s group. It is offensive that such a biased newspaper is on offer, when there are other Chinese newspaper with a more neutral stand. Cathy has been viewed as a sympathiser of “yellow” rioters because of its involvement by management n crew. Now it just brings it more to the memory how CX might be what the leaked reports that many equipment has been compromised by CX crew onboard. Many of CX customers are from middle class, and it could be a big turn-off. It is unwise to patronise a tabloid newspaper when the owner has been named by China as the culprit of the recent troubles in hk. It’s like offering Al Jazeera news on united airlines entertainment........During the whole trip, I was captivated by these thoughts."
Pros: "Crew are very kind and seat are fabulous as i was able to sleep since i dont have a seat meate :-)"
Pros: "It was a good flight"
Cons: "The flight was great"
Cons: "not much choices in the movie selection"
Cons: "2:40 flight delay - terrible food and very limited choice on the entetainment system - a terrible airline"
Cons: "About cabin crew for for more smile"
Pros: "seat and flight were great , smooth ride as well"
Cons: "breakfast could be better but was fine"
Pros: "seat very comfortable"
Cons: "food and inflight entertaitment with very few choices are very poor - flight attendant always on the PA for meaningless message in 3 languages"
Pros: "Standard of the flight was good"
Cons: "Cabin personal was unengaged rude and everything than helpful"
Pros: "Seats were ok on par with other airlines. Food served was good."
Cons: "More leg space."
Pros: "Enjoyed food and entertainment films."
Pros: "The headline says it all!"
Pros: "pilot’s operation of the plane is very good"
Cons: "there’s not enough snacks/food"
Pros: "Flight attendant was very kind and helpful. I was very tired and was feeling a little under the weather. She checked in with me frequently throughout the flight to make sure I was well, brought me hot water to sip on, and just made sure I was as comfortable as possible. My regret is that I didn’t catch her name."
Pros: "The food was delicious! And they had a great selection of drinks at no additional price. The crew was very professional and welcoming. Overall so much better than any American airline I have flew with."
Cons: "Would be amazing to have a little more room in the economy seats!"
Pros: "Smooth, uneventful travel all was well."
Pros: "CX882, seat 44k would not recline. Made my journey a bit uncomfortable."
Pros: "Same as above"
Pros: "Flight was very smooth and pleasant. The entertainment was great with lots of choices. Premium economy seats on A350 was amazing. Very similar to Qants reganal business class on their 737. But how ever the seats on their A330 was average. But otherwise all was good. I would recommend Cathay."
Cons: "The food was very small portion and average in taste. The crew took a wile to take the trays and clear after all ate."
Pros: "Great service"
Pros: "Service was great and friendly and attentive"
Cons: "Setting chart was not accurate. It showed a space between my seat and next to me and there was no space between."
Pros: "The flight was on time and the crew was very attentive. Loved Cathay Pacific’s signature non alcoholic drink”Ocean Breeze”."
Cons: "The food was really not at the level you would expect. There was only a pork and a fish option. The fish was fishy and the dessert was gelatin cake thing that did not appease my dessert craving."
Pros: "Service and staff. Food was better than most and they weren't stingy with the wine."
Cons: "Plane seemed tired. The usb charger didn't work and the reading lights were impossible to use without putting glare into other passengers eyes. The seats were uncomfortable and their design made it difficult to stretch your legs out beneath the row in front. It was a 777 and I never find Boeings as comfortable as Airbus. Selection of in flight entertainment was limited and sound quality was poor."
Pros: "All was good until missed connection"
Cons: "Missed connection due to late arrival. CP switched us to AC. 7 hour layover"
Pros: "Comfy seats and the entertainment for economy class were the best perks and price as well. Flight was also on time."
Cons: "The food was just awful. 2 meals were provided and both were chicken or beef with junky dessert. Bring your own food."
Pros: "The crew were very polite, efficient and attentive."
Cons: "On the first leg of our journey the seats were very difficult to adjust. We required the help of the attendants."
Cons: "old plane"
Cons: "Gate staff was not patient and friendly. No advanced notification before flight cancellation. Poor communication after flight cancellation. No instructions for remediation for flight cancellation only tell customer to get checked in luggage bag and go home. No initiative to handle the incident. We waited for 2 hours at the counter for explanation and information for re-arrangement for the flight. Really disappointed with this flight."
Cons: "Food options"
Pros: "Mostly the amazing staff on the airplane... I'm pregnant and the staff at JFK were very unpleasant and rude."
Cons: "Staff and tsa at JFK"
Pros: "Food better than qantas Good leg room Very attentive attendants Good range of movies"
Cons: "It was pretty good for the price"
Pros: "Boarding was quick and efficient. Crew did their job pleasantly ."
Cons: "Food was very ordinary, not up to what I expect in business class."
Pros: "More leg room, incline on seats, blanket, pillow."
Cons: "All the adverts on Premium Economy with Cathay Pacific are inaccurate. It is NOT your secluded compartment. The curtain to economy is ALWAYS kept open...NO privacy. Food is EXACTLY SAME as economy. In LAX had to REMIND them that Premium Economy has priority boarding. There is no champagne on arrival at your seat...you have to ASK for it. Crew is always HURRIED. When you ask for a beverage or a snack, hostess and stewards have ATTITUDE. it's like they are doing a big FAVOR. Really??? we spent lots of EXTRA MONEY to be in this class. Restroom was difficult to access. Overall MAJOR DISAPPOINTMENT"
Cons: "Cramped seats."
Pros: "Hospitality was good. PRO was excellent."
Cons: "Jain Vegetarian Food was not satisfactory. It requires improvement."
Cons: "Terriable service"
Pros: "A free upgrade to premium economy - I think the flight was over booked."
Pros: "I like the comfortable seats"
Cons: "Thin blankets was not enough to bear the cold."
Cons: "For a 15 hour flight no way to make economy class comfortable at this price ( I flew Cathay since they were much cheaper than flying directly from japan"
Pros: "Great seat size loads of leg space and lovely flight attendants"
Cons: "When we booked we asked for a child's meal and we advised of allergies. However I don't see why we would have to ask as we booked a child's seat and you have to provide the age which she is 4. When onboard from SYD/HKG and HKG/LONDON, NO meal was available for our child except for what everyone else was eating. She is anaphylaxis to shellfish, she was given shrimp!!!!! I am sure if she was given a child's meal she would not have got this. We were then told we have to advise the airline 12 hours before we fly that we want a child's meal. I am sorry but when travelling we should not have to do this and nor have we ever had to do it on any other airline. Poor poor poor!!!!"
Pros: "The service and quality are absolutely OK, the airline is awesome!"
Cons: "Where to begin....The flight was delayed an hr leaving Hong Kong. Then we were rerouted without notice to Newark International. Upon landing and changing our plans, we were told we were actually proceeding to our original destination in JFK. However, we have to wait for a new crew and we're stuck on the tarmac, on the plane for additional couple hrs. The experience was very aggravating, especially after such a long flight. Additionally, I find Cathays lack of transperancy with their customers very unprofessional. Sad as this is my preferred airline to flight but will take this into account for future bookings."
Pros: "Had 4 pairs of eye glasses taken from my golf bag. ! prescribtion, i pair reading and 2 pairs of sunglasses. bag was left open and contents spilled into the golf carry bag. Why did this happen and who did it??"
Pros: "The crew did above and beyond what was expected. They were nice, friendly, and professional."
Cons: "The line up at the check in counter was a bit of a mess and it took longer to check in. I was extremely upset at not being able to check in online and select a seat, I was therefore assigned a seat towards the end of the plane which I am not very happy with but it was rectified during boarding."
Cons: "Too cold on the plane, air is very dry, seats are very uncomfortable. The seats are hard. No cushion. No foot rest. Cup holders don’t work properly and my drinks tilt and spill. Bathrooms are dirty. Not baby friendly. Food is poor quality. I didn’t get a drink during my meal. I had to flag a flight attendant down to get juice."
Cons: "Clean the rest room and fix the lavatory"
Pros: "No issues. New aircraft! Better than the trip from Manila to Sydney"
Cons: "Nothing comes to mind"
Pros: "seat not very comfortable"
Cons: "too crowded"
Pros: "Decent seat, plane was clean enough"
Cons: "Delayed by an hour, food was terrible"
Pros: "crew was great/ airline was clean"
Cons: "the flight from manila to jfk. the security check was 3x. i justthought it was crazy"
Pros: "The lay flat bed was amazing and I like the privacy of the seats; this Philippines Airline business class is enjoyable!!"
Cons: "Don’t ask the stewardess for recommendations on what dishes to eat for meals; their taste is quite different from yours!! My stewardess recommended a pork dish that she said was tasty, but I found it dry and chewy!! But that’s Filipino taste!!"
Pros: "Crew are very helpful."
Cons: "Need reclining seats"
Pros: "Flight attendants were helpful in assisting older women and men going to/from the toilet back to their seats."
Pros: "Crew are awsome."
Cons: "The boarding time keeps on changing."
Pros: "Horrible airline."
Cons: "tiny seats for tiny people, crappy food, cold in the jet, Really a low class airline."
Cons: "Seat was uncomfortable and fake leather. Staff were surly."
Pros: "Yes crew and plane were ok."
Pros: "The flight, service, hospitality."
Pros: "3 meals, drinks, pillow, blanket, toothbrush, toothpaste and sleep mask were included. Staff was friendly and kind. Would definitely fly with them again."
Pros: "The safety video shown before the flight is the best I have ever seen, highlighting so much that is amazing in the country!"
Pros: "Most everything was very good expierence. Entertainment selection is excellent. Crew was friendly and full of energy. Plane was pristinely clean."
Cons: "I see a comment about letting people board when it wasn't their turn. This did happen a little and it is shameful more of the people that think they can get away with it. Eventually, the ground crew did start yelling and organizing people, which helped correct the situation. I do think that all people should be kicked back to the end of the line for not following the procedure. Food was only okay (Fish in shrimp sauce)."
Pros: "Again lovely food and crew. Same good seats as the A350 from LHR."
Cons: "Boarded and ready on time but 1hr delay for ATC reasons . The A330's a bit short of toilets requiring a 'queueing system' at busy times. Probably not the actual airline's fault but the ground handlers at AKL took an hour to produce my bags meaning me missing a connecting internal flight."
Pros: "Great service and so much leg room"
Pros: "The salmon dish was however good and more than made up for it."
Cons: "Just a little too long a segment in A322neo"
Pros: "The offer of assistance before I even asked for it; genuine concern"
Pros: "The service on the flight was superb."
Pros: "On time"
Pros: "The FAs were just great: friendly, accommodating, professional, and assertive in the right way. Good job on the training!"
Cons: "The check-in counter line was long because they scheduled multiple international flights within an hour of each other."
Pros: "Smiling crew"
Cons: "Boarding guidelines shoul be enforced more"
Pros: "The food was brilliant, the flight attendants were friendly and helpful and the films were updated. It was a lovely touch providing the toiletry bag for all passengers."
Cons: "Limited access to water facilities."
Pros: "The staff was friendly."
Cons: "The airplane was over booked, there was not enough food for everyone, the food was stale and expired, the bathrooms exuded a stench to which you had to endure throughout the entore flight, there was not enough crew so requesting things took very long and we had turbulence for 90% of the flight, on a flight that was 11 hours long."
Pros: "Crew was fine food mediocre"
Cons: "Leg room is real tight. Hardly any space to move. Compared to other airlines the A320-200 Philippine Airlines aircraft has been packed with way too many seats. Will not fly them again."
Cons: "They didn’t have snacks for Muslims which I had requested"
Pros: "Nothing terrible everything"
Cons: "Poor service, rude flight attendants, didn’t give me seat they told me they were giving me, terrible food, flight attendants run past you instead of taking their time to give people beverages."
Pros: "We booked this flight months ago and made plans to meet people. We wanted to arrive early to avoid traffic but since the flight as 3 hours delayed we arrived at 5 and did not get to the hotel that was 20 miles away in 2 hours. When I am late for my flight you cancel my ticket and make me purchase a more expensive one. More than the round trip I purchased so why don't you compensate me when your delayed"
Cons: "Your tardiness and inconsiderate way of doing business. Your irresponsible attitude towards your paying customers."
Pros: "Clean and new airplane. Good screen Nice staff good space between the seats"
Cons: "Bad snacks, very limited baverage served. Limited selection of movies. very very limited TV shows. Almost no music to my taste, need to upgrade their music options!!"
Pros: "Clean new planes, great service!"
Pros: "None. Seat was so uncomfortable and the food was not good at all and the service is very poor. This airline is the poorest service I have ever flown with."
Pros: "Comfortable, good selection of entertainment"
Pros: "It has a USB charging port, and it wasn't too full."
Cons: "When we arrived, we sat on the runway for about an hour."
Pros: "The price is quite competitive. That is my only reason to choose Philippine Airline."
Cons: "In the Manila Airport, once you entered into the waiting area, it would be a hassle to go to the washroom, for you have to go through the security check lineup again to go back to the waiting area."
Pros: "Easy and on time boarding ."
Cons: "My attendant Anesha Juan PR 112 June 5 11:30 am Manila to Los Angeles was too slow and 3x , food were gone when it's my turn to receive. Due to her slowness , other crew/attendant got other trays of foods from her cart and have it to the other side . I didn't eat breakfast because I am unhappy with the way she work."
Pros: "Very nice and friendly"
Pros: "Nice and kind crew"
Cons: "small seats okay food on mobile WiFi entertainment"
Cons: "paid extra for a seat with leg room ...no tv . this is going to manila on a round trip ticket.coming back was ok."
Pros: "The crew"
Cons: "Boarding so bad"
Cons: "Seats were very small. Think Asian size. I am 5foot 10 inches and it was a struggle to sit there for 3 hours. There is no tv on the plane. They want you to use your personal device which I would not do as this would drain my battery. There is no charging station on the plane. 3 out of the 4 PAL flights were delayed each by two hours or more. I would not take this airline again. I got a cheap fare of $600 roundtrip and now I know why it was so cheap. The airport in Manila is so shitty limited seating and limited choices of food."
Pros: "Budget airlines that flies through Manila."
Cons: "I was not allowed to carry on my guitar, despite it being short enough and there being plenty of room in the overhead bins. I was told that this is the official policy, but there is nothing written on the website about a no carry-on-guitar policy or in the emails for my e-ticket. If I had known, I would have come prepared or flown another airline."
Pros: "Flight attendants were courteous at times."
Cons: "The poor service at the Sydney airport. Not having my special meal and not being flexible enough onboard to compensate or resolve the situation. (I mean, why not have extra vegetarian options available; and beef being the only option is unacceptable for so many reasons, including that there are some religions that don't allow beef.) Lack of wifi and entertainment for an 8 hour flight is ridiculous."
Pros: "Amazing crews"
Cons: "Nice seats"
Pros: "No thank"
Cons: "Felt more like a domestic flight than an international"
Cons: "Business class in 737 is limited, recline only but seat was spacious and comfortable"
Cons: "I have never had to stay at a hotel overnight because of a missed connection but when I made the reservation I wondered how you would honor the 1 hour layover and not miss. I wondered this before any of your delays. I was assured the connection would wait but not correct and you did miss. If you would have told me at the airport this would happen I would have made other arrangements. Instructions on what to do was quite poor too. As a foreigner to be handed a stack of vouchers without direction on where to go for transportation wasn’t satisfactory."
Pros: "The Malaysia Airlines crew hospitality is world wide known and I experienced it myself during this flight"
Cons: "I sit in 2K of A350-900. Though it is known as a throne seat, there is an error on the installation of this seat. The foot rest that comes up and supposedly joined with the ottoman to make up the flat bed is too long so this seat never can actually go to full 180 degree mode."
Pros: "Cool and excellent service."
Pros: "The food"
Cons: "I was given a window seat but without a window. I felt I cannot breath. I saw many empty seats around"
Pros: "The MAS stewardess was really nice & helpful"
Cons: "Everything was perfect"
Pros: "All went Well, no delays, good service."
Cons: "I was incorrectly charged credit card fees by BudgetAir as I paid via debit card and they never replied to my emails or answered the phone. This caused stress as my bank account went overdrawn. Cannot recommend BudgetAir at all. Appalling lack of customer service. Avoid like the plague!"
Pros: "Wonderful Crew- friendly, professional, helpful."
Cons: "Been on time departing."
Cons: "Seat, food, service"
Pros: "Excellent as well!"
Cons: "Everything good as well."
Pros: "Everything was great!"
Pros: "Friendly check in staff, thingking with the customer for aeat options."
Cons: "A very long queue, while only 2 counters were open."
Cons: "Delayed again. 5 flights of people crammed in gate area 81 - 84. Ridiculous"
Pros: "Air conditioning"
Cons: "Not much of a meal and serviced quick then picking up paper before finished eating"
Pros: "Very quick transfer of my luggages in KL"
Pros: "food was good and overall good economy class flight"
Cons: "distance between rows seems shorter than other airlines such as Emirates"
Cons: "Worst food ever."
Cons: "The crew at the check in counter were generally helpful and courteous, however the staff on the flight we're often short or generally rude; thus continuing the airlines reputation for poor service. The food wasn't great either, but we knew to expect this and brought food purchased from Sydney airport (which was a saving grace)!"
Pros: "Not enough elbow space between fat passengers"
Cons: "my bag failed to arrive in bkk till next day and had been broken into at kl airport .bkk said this happens every day at kl never fly malaysia again!."
Cons: "There wasn't a food preference option when booking through kayak."
Pros: "Acceptable in general. Food (ran out of option, only fish curry left in row 20's), enterteinment, comfort (empty seats)."
Cons: "Attitude by attendants can be improved."
Pros: "We like to thank you for all your staff are good taking for all of us. We would like to make recommends it to all our friends. May the Living Lord and our Almighty God bless you, your staffs and your business abundantly! Amen!"
Pros: "I like their timely service and cleanliness."
Cons: "Very uncomfort flight, very bad timing, Food is not good"
Cons: "They damaged MY OVER 400 Euro suitcase handle and said that they dont take any responsibility!!!"
Pros: "Crew seems friendly."
Cons: "Business class food is not that good. Menu were not provided so when time to take the order, we have to decide quickly."
Cons: "I was having 10hrs of layover in Malaysia, the airline neither facilitates with any transit lounge, room, and lunch. I am very disappointed."
Pros: "Easy to get my boarding pass at the Changi airport. Seating was nice. Not many passengers in this flight."
Cons: "The magazine in my seat pocket was dirty."
Cons: "On both flights, i did not get the seats i had specifically booked..."
Cons: "the online web check-in system was down. Had to queue 2.5hours to be checked in. Due to this, flight was delayed."
Pros: "MH389 on 10-Jun'17, cabin crew member (王怡芳), has been very attentive, provide excellent service."
Cons: "Pudong airport ground stuff requested for Singapore identity card; soft copy was presented, both identity and re-entry permit issued by Singapore government. They were not clear, hesitate, call around. By the time they found out what is required, we already spent close to 90 minutes. If it is not due to flight delay, we left with very little time to clear the immigration, security screening and locate where the gate is."
Pros: "Good entertainment system."
Cons: "Food was only one choice - fish (not tasty)."
Cons: "No alcohol"
Cons: "No food, No entertainment"
Pros: "The crews are friendly."
Cons: "Foods was not good for my standard. Below average."
Cons: "Two people on the same PNR, but seated six rows apart. Say what?"
Pros: "The boarding and entertainment..."
Cons: "The food... and the lack of announcement to advise us on the delay"
Pros: "Food so-so. Cabin crew friendly and helpful. IFE was easy to use but film choices were quite limited."
Cons: "Lousy configuration in business class requiring you to clamber over other sleeping passengers to get to the loo. A380 really showing its age. Toilets not well-maintained, toilet rolls not replaced."
Cons: "Flight delayed for more than one hour. Check in counters not enough resulting in long queue."
Pros: "Service and comfort"
Cons: "Not on time"
Cons: "I asked from them about my luggage and they said it wil transfer to my new flight accordingly. I suppose to be Jakarta at 10.30 am and my client is waiting for me at the Jakarta air port. Finally I came at 12 30 pm and my luggage was missed. Air port crew said it will come next flight arrive at 3pm. So I have to wait for next flight and for my client. Finally I came out from the airport at 4.30pm."
Cons: "Delay the flight"
Pros: "Boarding and takeoff ,, in time"
Cons: "The food should be according to international standards,, The food on board is so spicy,,"
Airlines flying from Sydney to Jakarta have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Sydney to Jakarta
Masks required on board, masks provided on flights from Sydney to Jakarta
Social distancing seating
Middle seats unavailable to book on flights from Sydney to Jakarta
Testing for antibodies, testing for symptoms for flights from Sydney to Jakarta
Waiving of change fees. Search flexible flights from Sydney to Jakarta