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Pros: ALL

Pros: Almost nothing, this was a terrible flight and experience! The movies were good, that's about it.

Cons: No online check-in, long waiting at in-person check-in. Rude, inattentive personnel; worst is that every passenger in transit need to go through customs in Xiamen which is terribly complicated. No word about this upon booking or on Xiamen airline's website. Customs in China isn't a nice experience either. Nobody was able to find the right way for check-in, it was a mess. I will never fly again Xiamen Airlines and I recommend to everyone to avoid this airline under any circumstances.

Pros: crew is ok though not much speaking english

Cons: no other comment

Pros: Just good overall. Beats any American carrier (which is not saying too much!).

Cons: Was late. But they were very apologetic (not their fault). Seattle port entry is HORRIBLE. I thought China was bad!

Pros: better food than I have had for a long time on any flights

Cons: uncomfortable seats, seat bottom angled in such a way that I kept sliding down; and too hard.

Cons: Breakfast was sub-par (bad frittata, beans and fatty bacon rasher). Fewer movie selections on inflight entertainment compared to previous USA-Australia trips.

Pros: Warm and friendly crew

Cons: Food

Pros: Everything

Pros: Seating was good for an economy class redeye--the seats (A330) reclined well, though the seat in front of you reclined into "my space". Okay food, polite, efficient attendants, complimentary wine or beer with meals.

Cons: Two-pronged headset outlet made using my own headset unworkable. Their headsets aren't very good.

Pros: The crew had a good attitude for the flight.

Cons: Felt like this being a 8 hour flight there would be some entertainment on the plane , just radio. Also there was no food options from what I saw available either.

Pros: Great lounge, comfortable flight.

Cons: The business seat doesn't fold fully flat, but only about 160 degrees. They mixed up my drink in the morning and I got a cheap sugary fruit punch.

Pros: The staff was friendly and helpful.

Cons: LAX has to get its remodeling completed. Getting to Tom Bradley International terminal and taking the bus to our plane was not impressive. The food on Fiji Air is not good.

Pros: Crew was amazing!

Cons: Checkin and gate crew were amazing! It was hard to hear the announcement on the intercom in Apia. Too sound was not clear and precise.

Pros: The flight left on time

Cons: Not using Air Fiji.

Pros: Amazing service on Fiji Airways

Pros: Everything was excellent.

Cons: I liked everything including food, service and flight.

Cons: Virgin Australia staff were extremely unhelpful when I called from Sydney (20+hrs before landing in LAX) to find alternative flight to JFK due to snow. Their inability to rectify the situation on the spot resulted in all outbound flights to LA being full by the time I landed in LAX and a subsequent 3-day stay in LA… hence missing my wedding anniversary. Thankfully my husband purchased the first available ticket at US$1,000 and was able to get me back to NYC in time to celebrate our wedding anniversary. I am extremely disappointed that Virgin Australia did not amend the flight when I first called - staff in LA further reinforced that Syd ground staff should have been more helpful. On top of all of this I had to pay US$120 for excess baggage due to 20kg restrictions - what international flight only allows 20kg. All in all this has been an extremely disappointing experience and I will not be flying virgin for any further international trips.

Pros: Clean well organized, timely.

Cons: No internet, no power plug under the seat, I could not use my CPAP machine. We had all that on the flight to Sydney from LA on Delta, coming back none.... I bought a R/t ticket with Virgin Australia, for some reason going in flight was operated by DL, must say better food, much better entertainment, inflight WI-Fi, texting, Power outlets under each seat. We could use our lap tops, breathing devices....

Cons: I missed my flight due to my first flight being 45 minutes late and excessive wait for my luggage in order to clear customs

Pros: The crew was great. Food was good.

Cons: They SERIOUSLY need to update the entertainment on the plane. If everyone has to watch the same movie, which prehistoric in itself, can they at least make a recent movie and not one from the 80's??? They played 2 movies, both from the 80's!

Pros: Very friendly crew...

Cons: Seats uncomfortable....oh well!

Pros: The plane was new and clean. The crew was so friendly and welcoming. Anything we needed on our flight they were more than happy to oblige and always did it with a smile

Pros: We boarded and left on time, the service was good.

Cons: The picture on the screen for the movie was very poor, although the selection of movies was really good.

Pros: Friendly crew. Cloth seats were pretty comfortable with adjustable wings on sides of headrest. Movies were mostly older and good PG at worst.

Cons: Cloth seats were pretty comfortable with adjustable wings on sides of headrest BUT very cramped in Basic Economy. I’m short and couldn’t even put my seat back for entire 11 hours because man behind me was so tall. Meals did not include any salad but did have small amount of veggies.

Cons: Business class is Not a business class seat On the new 737.

Pros: the crew was good.

Cons: hot as hell during check in outside and it took forever. then the entertainment on the plane which was prehistoric with everyone having to watch the same movie, plus it was a very old movie!

Pros: The crew was great. Food was good.

Cons: They SERIOUSLY need to update the entertainment on the plane. If everyone has to watch the same movie, which prehistoric in itself, can they at least make a recent movie and not one from the 80's??? They played 2 movies, both from the 80's!

Pros: Super easy

Pros: Crew were fantastic

Cons: Entertainment choices

Cons: Asked for an isle seat; was stuck in the middle. Way to long of a flight for that

Pros: The crew was fine. the seats were not so comfortable in the economy.

Cons: More comfortable seats.

Cons: Preferred seats in economy class are very uncomfortable if your row is full. Long, miserable flight.

Pros: Easy flight.

Pros: Did get noticed that the flight was cancelled and appreciate keeping me informed on that.

Pros: Entertainment options. Communications from captain. Dimming of cabin lights.

Cons: Delays on both ends, including a substantial delay waiting for an open gate. Food was poor. Flight attendants were occasionally impolite.