Daily cleaning, installation of cabin HEPA filters on flights from Sydney to Los Angeles
Air France, Delta and Lufthansa have all waived their change and cancellation fees on flights from Sydney to Los Angeles. Confirm policies on booking site.
Most visitors from Sydney need to provide a negative COVID-19 test result and/or quarantine to enter Los Angeles. Citizens and lawful permanent residents of the United States, certain family members, and other individuals who meet specified exceptions, will be allowed to enter the United States.
Please find all the exceptions in the last proclamations.
Read more about travel restrictions for Los Angeles
Visitors from Sydney are not required to quarantine after entering Los Angeles.
Visitors from Sydney must present a negative RT-PCR (NAAT) or Antigen (quick-test) test taken 72 hours before departing to Los Angeles.
Current regulations for vaccinated travelers to Los Angeles: most visitors from Sydney may enter Los Angeles but may still need to provide proof of negative COVID test.
Passenger Disclosure and Attestation
New York State Traveler Health Form
Los Angeles Traveler Form
Masks: Recommended in public spaces and public transportation.
Restaurants: Open with restrictions
Bars: Open with restrictions
The average direct flight takes 16h 10m, covering a distance of 12060 km.
There are 77 (direct) flights between Sydney and Los Angeles per week, averaging 11 per day.
In the past 3 days, the cheapest one-way tickets were found on Multiple Airlines ($714) and Philippine Airlines ($798), and the lowest round-trip tickets have been found on Philippine Airlines ($1,225) and Multiple Airlines ($1,226).
Lufthansa flies 13 times weekly (Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday), Air France flies 12 times weekly (Monday, Wednesday, Thursday, Friday, Saturday, Sunday), American Airlines flies 8 times weekly (Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday).
From Sydney to Los Angeles, Tuesday is the cheapest day to fly on average and Friday is the most expensive. Flying from Los Angeles back to Sydney , the best deals are generally found on Friday, with Tuesday being the most expensive.
When flying out of Sydney you will be using Sydney Kingsford Smith, often referred to as Sydney Airport. You will be landing at Los Angeles, also known as Los Angeles Airport.
The LAX Flyaway Bus operates a service to Union Station from all seven airport terminals and there are also shared ride vans that can get you downtown after your flight from Sydney to Los Angeles. Taxis can be found outside all terminals and you can find a rental car in any ground transport area of the terminal.
LAX Airport has several airline lounges in which you can relax located around the airport terminals, including those operated by Qantas, Etihad Airways and Emirates at Terminal B, while Be Relax at Terminal 1 and XpresSpa at Terminal 5 are two options for enjoying a good massage before your flight.
If you are travelling with a furry family member, there are pet relief facilities at LAX Airport – one in each of its terminals – including a room near Gate 13 in Terminal 1, a room near Gate 21 at Terminal 2, in the outdoor atrium of Terminal 3 and a room along the bridge in the Tom Bradley International Terminal TBIT.
Passengers at the Tom Bradley International Terminal at LAX Airport can choose between various food options both before and after the security checkpoint. 800 Degrees Pizza, Border Grill and Chaya Sushi are popular options after security, while Planet Hollywood, Earl of Sandwich and Cantina Laredo can be found before the security area.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Sydney to Los Angeles.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Los Angeles from Sydney is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional return ticket. You could then fly to Los Angeles with an airline and back to Sydney with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Los Angeles from Sydney up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Cons: "Needs more variety of movies"
Pros: "Was able to get home toward Los Angeles with delays and change in plane so did not get proper seating as reserved."
Cons: "The plane was delayed from Tokyo to Los Angeles due to a pilot staffing issue. The plane stopped in Honolulu at 6:00AM in the morning and no staff was able to assist so they made everyone go through the run-around to have the luggage scanned for agriculture. Then they stated that even though we had pre-check, we did not qualify and the boarding pass was not issued with Honolulu to LAX. Over 5 hours delay and did not know that we could have stayed in Hawaii free room and meals. Terrible and one of the worst vacations ever for returning to the US. The food was not great."
Pros: "The coach seats were larger than those on domestic flights. The window glass was dimmable for ideal lighting."
Cons: "The arm rests did not go up all the way. This made it difficult to maximize comfort with my wife."
Pros: "Very friendly and accommodating crew."
Pros: "The crew was organized and efficient."
Cons: "Entertainment: movie choices were limited."
Pros: "Good service"
Pros: "Seating and service"
Cons: "Flight to Haneda airport not Narita"
Pros: "Perfect service, never had a more pleasant and attentive crew"
Cons: "Movies were pretty much still the same as 10 weeks ago. Not possible to sleep in the seat in premium economy right by the toilets and galley. Constant door clattering and toilet flushing. In other cabins the noise wasn't as bad, probably better insulated?"
Pros: "Service was excellent. Premium economy seats well worth the few extra $$."
Pros: "They were very accommodating and helped ensure a good travel experience (first time traveling with a young child)."
Pros: "On time Cleanliness"
Cons: "The food for people with special needs is horrible Most of the staff has poor communication in English on international flights"
Pros: "Thier food tasted excellent!"
Cons: "Wish there was a vegetarian option too."
Pros: "Able to accommodate many dietary requirements and friendly crew"
Pros: "Attendants appeared intolerant and impatient. Not the pleasant courteous crew flying into Japan."
Pros: "Flight was half full so was able to take aisle seat."
Cons: "Fight attendant service was poor. Even getting water for meal, the attendant 'forgets' to bring it."
Pros: "Everything. Was just outstanding."
Cons: "No complaints"
Pros: "Entertainment options were good"
Cons: "Food was mediocre and long waits for restroom"
Pros: "the staff"
Pros: "As usual A1 service all the way!"
Pros: "Very warm attendants Excellent food for the price paid Highly professional crew Efficient boarding and ontime takeoff"
Pros: "There was more leg room than most airlines, friendly staff, and good movies and food selection."
Pros: "The JAL flight was great. Seats were comfortable and leg room was very good. Crew was excellent too and very attentive."
Cons: "The food was not good at all on this flight. My last flight on JAL in 2010 the food was excellent. Not sure what happened but the quality of the food has gone down and it was disappointing. Luckily had a bite at the airport before boarding to sustain us on this long flight."
Cons: "Seat was too hard"
Pros: "everything, the courtesy of the entire crew, the way they show care and respect and compassion to the passengers especially the seniors"
Cons: "flight delays"
Cons: "The father next to me that spilled two drinks on me. I didn't even get an apology. Beyond sold out plane too..."
Pros: "Everything was perfect! Thank you for a great experience!"
Pros: "The flight attendants are quick in services and with great manner. Cabin foods are generous, filled with variety and tasting the best among various international airlines that I have experienced between LAX and Taipei, Taiwan in the past ten years. The seat belt on light and bell were kept at minimal, in contrast to other airlines like EVA, China Airlines, Korean Airlines and United Airlines."
Pros: "Crew very helpful and courteous"
Pros: "Arrived on time"
Cons: "Slow check in at the airport"
Pros: "Asian vegetarian meal"
Cons: "limited rest room facilities"
Pros: "Good service and selection of movies.Boarding is orderly. Crew very courteous. . We have been flying JAL for a few times and never regret"
Cons: "Boeing 777 is not as attractive as the new 787.e.g. Ambient lighting, cabin noise control etc., are far more superior in the 787"
Pros: "Seats were comfortable and plenty of leg room. Food is much better than US airlines and so as the service! Will fly JAL from now on."
Pros: "Comfortable and spacious for economy class. Very helpful staff."
Cons: "If I have to be picky the movie selection didn't seem great."
Pros: "The flight was great! Premium Economy on JAL is worth the price. The leg rest was a huge perk and luckily nobody was sitting next to me so it felt extra roomy!"
Cons: "The entertainment selection wasn't as robust as other flights. I had to make sure and "save" things for the flight back so I wasn't bored. I always pack a book or game along the way, so it really wasn't that much of an issue."
Pros: "excellent foods and services, spacious seats, crews speak english, flight is landing is smooth"
Cons: "seats need a bit more padding"
Pros: "JAL ' service is nice."
Cons: "I didn't like MSG in food."
Pros: "the crews were very professional and caring. the food was the best of all so far"
Cons: "the only thing was this flight was delayed and we missed the flight at LAX, but JAL reserved a hotel room near by for us so that we were able to refresh ourselves and relax till the next flight. thank you JAL!"
Pros: "the AA flight to japan was the worst flight I've ever been on! tv sreen didn't work, space was tight, food terrible, two sets of headphones bad, I could go on but I don't even want to think about it anymore"
Cons: "getting off"
Pros: "The good: The food was tasty given we were on an airplane. Better entertainment selection than my AA flight to Japan. I prefer the 3-3-3 seat layout to the 2-5-2 because even though I had a middle seat there was only one person to get past in either direction."
Cons: "The bad: The plane was warm. I understand some people get cold, but since blankets are provided I would much prefer a colder plan than a warmer one. The warmth made it hard to sleep, which is a big problem on an overnight flight. JAL does not provide individual air vents to passengers seated where I was. I understand the reason for this, but I wish there was some way to get more comfortable. The seats were standard airline economy seats, roomy enough and with enough legroom for my sub-6-foot frame, but not the most comfortable."
Pros: "Good food, real silverware, blanket and pillow provided to economy class, crew offering water and tea through the cabin constantly but unobtrusively."
Cons: "Long, long flight, not much leg room."
Pros: "The service, food, entertainment, everything was perfect. Thanks so much"
Pros: "Great movie selection, food was decent, good beverage service, good temperature in the cabin, good leg room"
Pros: "Japan Airlines was a pleasure, from beginning to end & in between. The flight attendants emulate joy in their service to others, they are observant to the clients' needs even before they are asked for help. In a long flight such as this was, it was obvious that they also tend to the comfort of the passengers by ensuring that the restrooms are always clean & presentable. Will fly them again whenever I have the opportunity."
Cons: "Can't say that I have ANY complaints at all!!"
Pros: "It was perfect!"
Pros: "Service N crew n entertainment."
Pros: "You guys couldn't be any more polite, attentive, courteous. There wasn't a moment during the flight that one of the flight crew was near in case you need something. Definitely best experience in an airline Thanks a thousand"
Pros: "Great seats, great crew."
Cons: "Was not anything too exciting on Entertainment with regards to movies, but personal choice really."
Pros: "The crew were very helpful and the food was good."
Cons: "There was no soap in the toilets on the stretch from Sydney to Dubai. The film choice also seemed poor."
Pros: "Comfortable seats. Good food."
Pros: "Great food & great entertainment. Love the free WiFi"
Cons: "Food worse quality than before. No snacks as well"
Pros: "Great crew, excellent legroom"
Cons: "Info system is not that easy to navigate So hard to find a movie"
Cons: "Too long of a wait for "parking" after landing"
Pros: "Everything was nice.."
Cons: "I was overcharged for the fare. I was shown a fare for $627 n got charged $688.00. why?"
Pros: "Fast and easy"
Cons: "We didn't get to fly from SYDNEY to CHRISTCHURCH when we were supposed to!"
Pros: "the seats, the window"
Cons: "fliglth to short"
Cons: "You cancelled my return ticket without informing me or giving a refund. Lied about the refund in the emails you sent me."
Pros: "Crew service, and service at Emirates lounge in Dubai, were outstanding"
Cons: "I cant cause im still at quantos waiting for them to find my god damn bags!"
Cons: "Delays boarding meant we were almost 30 mins late arriving in Wellington. Cramped seats on Qantas 737 plane"
Pros: "Emirates crew knows how to manage the kids well and they have the right menu for kids, right entertainment"
Cons: "everything was mostly fine"
Pros: "Comfortable overall, not much turbulance"
Pros: "Comfort, amenities"
Pros: "Emirates leg was good. Easy checkin and I think slightly large than usual seats."
Cons: "I bought a return from Emirates with the returning flight from Australia to London as a code share with Qantas. Qantas does not honour the e-ticekts from Emirates and will NOT allow you to preselect seats online. You have to hope for a good seat at airport checkin. Too bad, as I would have been prepared to pay extra for a seat upgrade."
Cons: "All good"
Cons: "My original flight was delayed so I needed to book for a hotel in manila and need to rebook my connecting flight from christchurch to queenstown. Supposedly, the airline company should offer a reimbursement for all my additional expenses. Vey inconvenient on my part."
Pros: "The crew and my fruit platter."
Cons: "So many screaming babies. So many passsengers wanting a few upgrade. And a sick passenger that had to deplane resulting in delayed take off. The crew were saints- composed, polite, and embodied team spirit. So many screaming babies."
Cons: "Was not told that my luggage was on a weght system and not a piece system for a n international flight. I ended up paying $249 for my extra suitcase that weighted 25 lbs and it was only a 2.5 hour flighr!"
Pros: "Food, entertainment choices"
Cons: "Despite premium price, seat selection was not available unless you pay extra; Family of 4 dispersed and given only middle seats except one aisle seat; But that seat couldn't recline. Complained and asked how A380 seat with 16+ hour flight wasn't reported earlier. Crew admitted there's a log about seat 63C (EK215 DXB-LAX Jan 7) but Airline chose to ignore it! Crew was apologetic but was offering me free drink (almost seemed like bribe). One of the checked bags torn when we collected it at LAX; Overall, pretty bad but most annoying is the fact that they nickel & dime for seat position and lot of families were spread all over (not just mine)."
Pros: "Staff were quite attentive. All requested were promptly fulfilled"
Cons: "Service took a long time once on the flight. We left Sydney at 7pm and didn't receive any food or drinks for at least an hour and a half."
Cons: "I specifically booked my flight with emirates as I prefer their service,food,staff,seating and entertainment and was instead told once I arrived at Auckland airport that we were instead flying with qantas . Not impressed that we received no email or contact to inform us of this beforehand . The service itself from qantas was not bad but again some sort of notice would have been nice ."
Cons: "The fact that I didn't fly due to ill health and got no refund"
Pros: "Food is terrible. Not what it used to be. Don't keep the bathrooms clean as they used to. Service just isn't as great as it used to be sadly. Entertainment is great tho!"
Cons: "Broke my bags."
Pros: "Not many passengers got to spread out"
Pros: "I was fully satisfied"
Cons: "Onboard upgrades for one way was too expensive"
Pros: "Everyone was super friendly. I enjoyed that the plane was empty that we could all change our seats to be more comfortable."
Cons: "The walking to board my connecting flight was overwhelming, a lot of walking. Also, I understand the food isn't from a 5 star restaurant but the lamb I ate was over cooked and felt very rubbery. As the crew members went around aking if you want Tea or Coffee, I said I wanted coffee. The coffee was cold so I couldn't even drink it, i know I can ask for another one but I felt so disappointed that I'd rather have nothing. My monitor had lots of weird lines on them as the colors were so off on some areas and good on other areas."
Pros: "I like the legroom on Emirates."
Cons: "Nothing to dislike."
Pros: "Very good services by Emirates, flight was on time, leg room between seats was sufficient, meals were good and staff behavior was good"
Pros: "Lots of leg room. Excellent entertainment system."
Cons: "Not every seat had a power outlet. They took the headphones back a little too soon."
Pros: "The entertainment and staff were unsurpassed. The food was better than industry standards."
Cons: "The seat was terribly uncomfortable. The seat bottom has a ridge that digs into your rear. This was on both 380 flights and I tried three seats in total. After a couple of hours is when the pain starts. If the seat back was moved forward, you would not sit on this edge. Please fix. Not sure I could fly on a 380 again for this duration."
Cons: "Baggage took over 40 minutes to come out."
Pros: "same as above"
Pros: "Everything was great."
Pros: "The flight was great. The seats were spacious and comfortable."
Cons: "Their customer services is not terrible, it's nonexistent."
Pros: "I got left alone! I watched movies, and slept most the flight!"
Cons: "Nothing in particular. I just wanted to be out of the plane asap since my "fun" incident in Maldives. Safe to say that emirates has ruined my vision of the maldives for a while."
Pros: "Awesome flight...got a business class ticket and I loved each moment during the journey"
Cons: "Indian food was not that tasty and quality needs to improve"
Cons: "Sorry that the passengers leaving left so much trash. Amazing how inconsiderate passengers really are."
Pros: "I like the ability to have an upgraded seat, and also the staff is very kind and warm"
Cons: "They really need to try and put a passengers with small children or infants in one part of the plane. These parents aren’t held to any modicum of manners or basic respect for the other passengers around them. If I say something I’m the awful person, when I paid the same amount if not more than that awful child who kicked the back of seat and screamed the whole 5 hrs home. I’m not talking new parents navigating a baby and crying, that’s gonna happen. I am talking about the hideous humans who have decide to have children and check out on being a parent. It’s effing miserable."
Pros: "The crew were very nice and service was very good, the extra comfort seats have a lot of legroom which is great. Will definitely fly with Hawaiian again in the future."
Cons: "New app for entertainment"
Cons: "There was very little room so I couldn’t relax and sleep."
Pros: "Complimentary items"
Cons: "Purchased headphones for a screen that didn’t work."
Pros: "Very helpful staff during check in. Great flight attendants . Bathrooms in plane clean"
Pros: "Being served a meal, snacks and a cocktail throughout the flight was great"
Cons: "No entertainment on flight. Having to download and app only viewable on phone or tablet is a pain. On top of that you have to pay for it"
Pros: "Lots of space for coach passengers and I’m 6’2”."
Cons: "None of the snack or meal options were vegan"
Pros: "Hawaiian is just full of kind people and good vibes."
Pros: "I was attended to without being bothered, fed and watered often."
Cons: "Having to pay for movies"
Pros: "The service"
Cons: "Comfort, lack of entertainment, old plane"
Pros: "Travel process"
Cons: "Boarding process"
Pros: "The Service, crew and flight were all good, very good landing."
Cons: "The flat bed seating was uncomfortable, I was squashed up and happy to get out of the seat on arrival. I was seated in 1C"
Pros: "The crew was super friendly and helpful."
Pros: "Everyone was very nice and I was impressed that they actually feed us"
Pros: "Hawaiian Air crews deliver better service in a more professional manner than most others. We had a difficult group of passengers causing a delay upon boarding. The crew took care that well."
Cons: "Domestic air travel in the USA has generally lost it's way. The costomer experience can be negatively influenced at so many points during the average trip. On this flight, other passengers (one family) with disgusting manners, smelly carry on food and generally poor attitudes, made it a captive experience. The crew were the bright spot. An airline can't help that much but, can mitigate the damage and the employees did that. You have very good people."
Pros: "Left on time"
Pros: "As I indicated it was OK!"
Cons: "They lost our luggage."
Pros: "Easy check in"
Cons: "Lighting on plane not very good"
Pros: "love the fact that they offer meal service!"
Cons: "you have to pay for movies"
Pros: "The staff was awesome, i was really scared to be on a plane, but they took really good care of me. The food was awesome too."
Cons: "I really didn't enjoy the seats. It was very uncomfortable and the touch screens were so hard to control."
Pros: "Great staff, comfy seats. Took red eye and was given blanket and pillow complimentary! So nice!"
Cons: "Didn't get breakfast :/"
Cons: "Food was bad."
Pros: "Had no problem this time. Going nonstop was the way to go"
Pros: "The flight staff was amazing! It is really hard to fly 15 hours in one day but each flight was filled with amazing flight attendants and pilots!"
Pros: "On time n early arrival"
Cons: "Sure don't like paying for baggage and watching movies! Those items should both be free!!!!!"
Pros: "Agent at check-in was very friendly and efficient. Kudos."
Cons: "Could not check-in with mobile app (on iPhone)."
Cons: "Seats are too small and cramped, No games"
Pros: "I loved how my luggage was there right away."
Cons: "So little space when seats in front recline."
Cons: "The snack that they served was a joke period"
Pros: "They fed us which was great!"
Pros: "On time, courteous."
Cons: "All entertainment except Hawaiian music was costly. Only drinks and snacks were offered for free"
Pros: "Friendly airline, good service"
Cons: "Most of our flights on Hawaiian Airlines were delayed up to an hour."
Cons: "Have to pay to watch TV and/or Movies Have to pay for a pillow and/or blanket Have to pay for headphones"
Pros: "Smooth ride. Thank you!"
Pros: "See above"
Cons: "See above"
Pros: "Window seat, seat next to me was empty"
Cons: "No complimentary movies or shows. Plus, movies were $8, very very expensive."
Pros: "friendliness of staff and Captain"
Pros: "Pretty quick...pilot was doing 599mph for most of the way!"
Cons: "Too strong a/c. So cold."
Pros: "Very courteous staff."
Pros: "loved the staff!"
Pros: "Water station!"
Pros: "Business class on the 737 is somewhat basic compared to Virgin Australia's A330, but you still get the same great service, and the food is terrific."
Pros: "Karl was amazing! So helpful and sweet!"
Cons: "Having the crew tell the guy behind me to plug in his ear phones to watch the video in his phone, rather than me after 20 minutes of noise."
Cons: "The food is not very good at all. One mediocre meal served soon after take-off, then for the rest of the flight tasteless, cardboard pasties and wraps."
Pros: "Crew was very nice. Food was very good and plentiful. Entertainment was good. Overall the very long flight was better than expected."
Cons: "It took forever to board in Sydney with all passengers standing and waiting for 45 minutes and never being told what was going on. I resented having my passport and ticket demanded at least 4 times. A bit overkill and a power trip by security. Absolutely despise airport security...there is no uniformity."
Pros: "Food was great. Friendly stas staff."
Cons: "LAX AIRPORT signage leaves something to be desired. Nothing to do with airline."
Pros: "Pilot was great— we don’t thank them enough for a smooth and safe arrival. Plane was great. Ammenities were given (such as ear plugs etc)"
Cons: "Crew members are a bit bland and lack customer service, but I noticed that as a whole in Australia (slow service/not really interactive or communicative & very quick to make comments and leave) not sure if they just hate Americans based on the media or what. One crew member cut in line at the restroom when there was 3 of us waiting to go. Another told me my husband couldn’t receive his meal because he was napping and then he quickly walked away— Yet i received mine on the flight coming to Australia when my husband asked for me? Sanitation between flights should be more strict-my headphones were opened which lead me to believe my pillow wasn’t changed either, since one had a case and one didn’t."
Cons: "Missed connection to SFO"
Pros: "The crew was professional, responsive and friendly."
Cons: "The following experience goes down in history as the worst ever because: we had a 3.5 year old child, and mom and dad seated directly in front of our row. The couple ignored the instructions to move seats forward during meals making it impossible to eat. They placed their luggage in the overhead compartment belonging to both rows, which wasn't a problem if they hadn't proceeded to open and close the compartment every 20 minutes. The 300 pd dad repeatedly stepped on my broken toe while reaching for his luggage, while rattling around and disturbing sleeping passengers. And, sadly the child repeatedly threw temper tantrums without any care or effort of intervention from the parents. In short, they terrorized the surrounding travellers. In contrast, my outbound flight, also had a family seated in the row directly in front. This family was the antithesis, considerate and respectful of their fellow passengers. Susan Laws"
Pros: "Everything about my flights on Virgin Atlantic was amazing. The plane was new and comfortable, the seats seemed to recline more than in other airplane I have been. The entertainment was good with a wide selection of movies and TV shows. The crew was incredibly nice and helpful and I had a really pleasant time talking with them. On the airport team side I can also say they were extremely helpful as I missed my flight and they promptly rebooked me on the next one 3h later, free of charge. I think the stress of missing a flight was completely deflected by the help of the Virgin Atlantic crew at the desk so thank you for that!"
Cons: "The only thing I would improve is the main dish in the meal. I loved all the small sides like the Boursin and crackers but I found the main meal a little bland l."
Cons: "The flight change the gate number immediately so I missed my flight"
Cons: "Why do I have to get a new boarding pass in London"
Pros: "Cabin crew were accommodating and nice throughout the flight. Meals were good and the service was quick. Large range of entertainment selection for the trip helped pass the time."
Cons: "The check in process and boarding process were very slow. It made going through security a bit stressful and I didn't have much time after going through the security to use the bathrooms or get a quick bite to eat before the plane boarded."
Cons: "10 hour delay in Brisbane was terrible"
Cons: "the food selection did not meet my diet restrictions. Found it hard to avoid due to hunger over the duration"
Pros: "Nothing really!"
Cons: "I was coming from Sydney and I have to hurry up to take the other fly to Newark and didn’t have time to buy for nothing to eat but I was very surprised they didn’t offer me anything on the plane and when I ask they I have buy it online and didn’t have many choices anyway, I very disappointed with this fly."
Cons: "These seats are small"
Cons: "Everything about my experience was HORRIBLE."
Pros: "I could sleep in peace the entire flight and the food. The little care packages we receive with a sleeping mask and ear plugs are also fun and useful."
Pros: "The flight crew from the mel to lax route were excellent. One was especially attentive to my 2 toddlers and gave me a bit of a break, something that has NEVER happened in over 40 flights traveling with children."
Cons: "I think something was broken in our section (mel to lax) as it was uncomfortably hot and the flight crew tried to get it cooler but could not. I’ve never experienced a flight that was too hot, usually the opposite. It was stifling."
Cons: "Food was terrible"
Cons: "After 14 hours the seats were like sitting on spikes"
Pros: "On time."
Cons: "During my flight from LAX to LHR I requested (pre-booked) a special meal (Asian Vegetarian). During the flight I was told there was no such request in their records and therefore I had to stay hungry for the entire duration of the flight. During my return flight from LHR to LAX the in flight entertainment system for my seat was not functional. I requested it to be reset several times and in spite of the hostess resetting it several times, it did not function. I had to stay without an entertainment system during the entire flight. This was my first time travel with Virgin Atlantic. I may never fly Virgin Atlantic again."
Pros: "Leg room in economy was good. Staff very professional and made a long flight bearable."
Cons: "At check in the name on my reservation read Ron, not Ronald which is on my passport. The second agent I was referred to was unpleasant and charging $100. Had same problem out of Seoul but there was no charge for the ticket change. My interaction with the second agent left a very bad taste in my mouth."
Pros: "Food, crew, entertainment great"
Cons: "Seat were very uncomfortable.. hard, not enough leg room and there was no way to sleep comfortably with the head rest that is set up so you can rest your head on it,but its awkward and hard an in the way..."
Cons: "Food was awful. Sorry. Breakfast was unrecognizable. Landed hungry."
Pros: "the crew were the friendliest I've flown with (Irish & British)... the lighting was very relaxing and the continuous snack service was much appreciated (especially ice cream).. gonna try premium economy next time as the seats looked even better..."
Cons: "Vera the entertainment screen was very good but there were no newly released movies, everything seemed to be a couple of months old... the leather headrest was comfortable but kept slipping down to behind my neck, would be nice if it was lockable in position.."
Pros: "The flight was on time."
Cons: "The floor at our feet had been spilled on during a previous flight and not cleaned. Bag was lost and not returned for 5 days. Crew during flight was flippant and disinterested in service...unless you were Economy+."
Pros: "I've had knee surgery and the flight attendants were very accommodating as to "make" and ice pack for me. The recline of the seats was impecible. The food was great. Overall, great flight."
Pros: "Legroom was much better than on U.S. carriers doing same long trip."
Pros: "Makes travels to LAX a little easier for us dedicated Virgin Melbourne folk. Can. Ow fly direct to LAX without going through Brisbane and Sydney. Food was great. Boarding seemed a little slow. Flight was smooth and on time. Welcome back Virgin."
Pros: "The crew were excellent."
Cons: "Seats were ridiculously uncomfortable. The seat cushions were worn and had no padding. Very few movie, Show, music and game choices to choose from. The audio input didn't work in my seat. Major fail for a 13+ hour flight."
Cons: "Seat cushion r not soft comfortable enough. R hard. Hard My butt"
Pros: "Very nice staff"
Pros: "Australian airports are wonderful."
Pros: "Food was good, crew was nice."
Cons: "Seat was broken. Button was stuck in so I couldn't keep the seat up. Also a light was stuck in the on position for the entire flight not allowing people to sleep."
Pros: "Great direct flight. Quit on the plane. Plenty of time to rest and sleep"
Pros: "Dinner was fantastic! Excellent meal. Flight crew were terrific as well."
Cons: "Dislike the recent removal of onboard snacks. It's a very long flight. Nuts or chips or cheese and crackers would be very helpful. Had no idea this service was discontinued until way into the flight. Not sure why it was stopped. Btw I don't believe this was a Virgin Atlantic flight, I believe it was Virgin AUSTRALIA. Think you have names backwards on survey."
Cons: "Entertainment system was good, and I felt that you appeared to have more leg room in economy than other airlines."
Cons: "If the luggage fees were to be included in the price, I would have gladly chosen Emirates for its comfort at that price."
Pros: "Wifi worked very well"
Cons: "Jave to pay for everything on an overseas flight"
Cons: "You lost our luggage. We were able to pick up our luggage after the Sydney flight, but they never made it to Minneapolis. What I don't understand is why we were not able to get boarding passes and seat assignments when we did our check-in in Sydney? Why is that so hard? Also, when we were getting our boarding pass in LAX it was so confusing when it asked for checked bags. Our bags were already on a belt going to who knows where - were we supposed to check "yes"? If we had a boarding pass this would not have been an issue."
Pros: "The crew"
Cons: "Everyone was delightful during the entire flight."
Pros: "The flight from Sydney to LA was enjoyable"
Cons: "I was very disappointed that even though I booked through Virgin Australia when their partner Delta didn't get us to LA on time from Minneapolis, Virgin Australia said its Deltas fault, talk to them. They were not going to help."
Cons: "Customer service was horrible - they were so rude on the plane Food was done by the time it was our turn I got food poising off of the breakfast horrible"
Pros: "The crew was great with updates. Checking in was a bit confusing though as not all the crew knew what was up. It was a very crowded day so it was bound to be a bit rough. Of my last four flights to London Virgin Atlantic was the best!"
Cons: "Heathrow was a bit confusing and it took a moment to get my bearings. The crew was a bit disorganized but that seemed to get solved quickly."
Pros: "This was my 3rd time to fly to Brisbane, Australia. Love flying with Virgin Australia. They have great service and friendly staff."
Cons: "I brought my own padded seat, but it is a long flight, so it's best to get up and walk around as much as you can."
Pros: "Crew was very rude both to and from Sydney. Always made people feel like they were a burden and they didn’t want to even be there. Will never fly Delta again, especially internationally."
Cons: "Hire employees that at least pretend they enjoy their job."
Pros: "It was super"
Pros: "I didn't fly from Minneapolis to Los Angeles"
Cons: "I didn't fly from Minneapolis to Los Angeles"
Pros: "tCrew was good. On one side of airplane in main cabin, bathroom was twice size of normal airplane bathrooms. This was welcome."
Cons: "Seats were reasonable."
Pros: "Everything! Thank you"
Cons: "Nothing. Thanks"
Pros: "Crews were friendly"
Cons: "I really like more legs room and comfort and crew member were very good and helpful. Regarding food I say it’s just ok."
Pros: "All aspects"
Pros: "Comfortable and clean plane, crew professional and nice."
Pros: "The entire thing, food, service, and ..."
Cons: "More room in each seat"
Pros: "Delta always does a superior job - domestically and internationally!"
Cons: "Everything was perfect!"
Pros: "Everything went smoothly. Baggage was at carousel before we were, a first."
Cons: "Everything was fine."
Pros: "Operated by Delta so great!"
Cons: "- Put a special meal request. Meal request (vegan vegetarian) was confirmed on my boarding pass. However, when service came, flight attendant informed me that "I don't have any left. sorry". So I went 15 hours without food. - Ceiling light was "broken" and falling off. The light would not turn off, so I went 15 hours with no sleep. Overall very rude and low standard service."
Pros: "Flew us safely home."
Cons: "We waiting on the runway for over a long period."
Pros: "I love flying Delta and my flight to Australia was incredible. I like the fact that I can check two bags free and the free inflight messaging and entertainment. Some of the staff were very polite and friendly."
Cons: "The seat I was in was broken. It moved and I was stuck sitting on metal. There was no leg room. The plane used going to Australia was a lot roomier this plane was old. Some of the flight attendants were very unfriendly and seemed to be bothered by the fact they had to do their job. The entertainment system had to be rebooted multiple times and the usb on the seats didn’t work. They ran out of food during lunch."
Pros: "Excellent Service."
Pros: "The seats were comfortable, and I appreciate the eye shades. There was a tremendous amount of turbulence on the flight that seemed to last for hours without a break. I have flown this route many times before and don’t remember turbulence that lasted so long without a change. The seatbelt sign was not on and the plane felt like a small boat in choppy waters."
Cons: "The food tastef awful and was minimal."
Pros: "Flight was on time, flight crew was great"
Cons: "Seats weren't very comfortable and the iPod chargers were broke in 2 of our 3 seat row"
Cons: "I wasn’t able to select my seats and choose a meal before getting to the airport and hence had a middle seat and no special meal"
Pros: "food was pretty good."
Cons: "a bit squashy in the seat. Inability to go online and select my seat without having to ring Delta and they do it."
Pros: "Boarding was quick, gate agent upgraded my middle seat to an exit row window for free (or so I thought), decent movie options"
Cons: "Some of the crew seemed a bit grumpy, was not given the seat I was told I got, not much leg room in economy, was given wrong meal, first meal was taken away without being asked, second meal was stale (french toast), flight was a bit warm, bathrooms not stocked"
Pros: "Movie selection"
Cons: "I used the call button for the attendant and no one came for a long time"
Pros: "Empty seats, room to spread out"
Pros: "on time"
Pros: "Lots of water being offered. Lucky to have extra seat for comfort."
Cons: "It seemed longer than the estimated time. The food was bland. My husband's entertainment system worked, mine didn't. We had hit a lot of rough air during time over Pacific. Would have been nice if the pilot would have given more information."
Pros: "Landed from Sydney at 8am. Flew to San Francisco at 4pm. Long wait. Not good."
Cons: "Landed in Los Angeles at 8am. Left for San Francisco at 4pm. Aweful."
Pros: "service and accommodations."
Cons: "Ran out of a meal that I wanted. One flight attendant forgot to hand me utensils with my dinner meal."
Pros: "ditto above"
Cons: "ditto above"
Pros: "Staff on the plane was courteous although they skipped half of us for snacks & forgot some requests for water"
Cons: "Was not able to check in online. Was not able to select my seat online. I was told I would be able to do both of these things. Spent 30 minutes trying to find a number to someone at Delta to check in & select seat. I was in Australia & all Delta offices were closed because it was Sunday. Although I had an internationally calling plan, no calls to Delta US would go through. finally found someone through a back channel that would help me. We boarded an hour late, and staff would not answer any of our questions about what was going on or how late we would arrive (they sped up the fight so that we landed on time). Flight ran out of drinking WATER after the first service. Half of our section (Economy Plus) was skipped for snacks. An unruly child was allowed to scream for almost the entire flight & was running up & down the aisles. NOTHING was said to the parents by staff members. Was absolutely the worst behaving child with who I've had to fly."
Pros: "Friendly people and clean plane"
Cons: "They lost my luggage, I hope it shows up shortly"
Pros: "Sitting in middle isle, just get elbowed a lot."
Pros: "Cabin crew were excellent and so friendly and down to earth."
Cons: "The seats are very hard but I find this with all the airlines now"
Pros: "I'm an American ex-pat who travels to and from between the US and Australia. I do whatever I can to fly on Australian rather than American airlines, as they are always much better in every regard. But in this case it wasn't feasible, and I found myself on a Delta flight. I'd say the overall experience was somewhere between okay-good. Nothing major to complain about, but nothing to rave about either. The entertainment options were decent. I appreciated the variety of newly released movies. However, I would have liked a greater selection of TV shows, and the availability of more episodes. I also appreciated the availability of internet access, but I don't understand why it has to be quite *so* pricey. Surely they could make a bit more on greater volume if they dropped the price a bit. I didn't purchase access, but I would have if it were 40-50% cheaper. The comfort of the plane seemed the same as any of the alternatives. Boarding and deplaning were as they should be."
Cons: "The service from the crew though was simply ok. They were just friendly enough not to be rude, but no more than that. Virgin Australia and Qantas consistently have much happier crews, who make you feel like a dignified guest, even in economy. The food was average at best, and they served two meals where the Australian airlines would serve three on the same flight. They also offered less in the way of snacks and drink refills. It seemed like they were cutting corners here, which I don't appreciate on a 15 hour flight. Also, they said they "proudly serve Starbucks coffee". After drinking it, I don't think they should be proud of that! Again, overall it was a decent experience. Nothing flashy, but nothing too bad either. If the costs are comparable for your flight, you should certainly choose one of the Australian carriers. You'll get better service from the crew and better food. The one caveat, however, is that Delta has WiFi, whereas at the date of writing this, the Australian carriers do not. While access is exorbitant, if you really need to get some work done on the plane, you might choose Delta for this reason alone."
Pros: "Unlimited snacks and drinks..."
Cons: "The mediocre upgrade."
Pros: "Fairly comfortable and uneventful. The flight was delayed for an hour and a half, so we arrived in L.A. later than expected. The crew was excellent and friendly, Boarding was a bit crazy but in the end we all found our seat. My flight attendant was terrific. She did all she could to fix the problem to no avail, Kudos to her."
Cons: "The trip was okay. Unfortunantly my movie player quit after the first movie so I was left to reading. The coffee was horrible but the food was great. Good choices in the menu. I did get a $50.00 rebate due to the faulty video player, but seriously, what can you do with $50..00 on Delta?"
Pros: "Entertainment was fine."
Cons: "Food variety for lactose intolerant. Crew was bare able."
Cons: "Connection flight from LAX to Seattle was dropped off of booking completely. When Delta was able to fix the changes in Sydney Australia they put my husbands ticket as a standby instead of putting him in an assigned seat and reported that they couldn't fix it that we would have to wait and get to LAX before the changes could be made again. There was a one and a half hour flight delay from LAX to Seattle. From Sydney Australia to LAX entertainment system didn't work the whole entire flight, they were screaming children the entire flight, and Delta had double booked seats on several different people. There were no apologies and no compensation for any of the incidences."
Pros: "First flight I have ever flown that offered free beverages of all kinds. Food wasn't too bad. Entertainment choices were outstanding. Pilot was like a tour guide."
Cons: "Cramped space for 14 hours. Some crew were somewhat grumpy and seemed rushed, even though we had plenty of time."
Cons: "Lost luggage, 4 hours late, missed connection, had to re check in, etc."
Pros: "staff was very good."
Cons: "The flight was bought through Virgin Australia and without much notice, the flight was switched to Delta. The seats were amply smaller, amentities were not good (blankets and pillows). Food was terrible and was not as promised when the purchase was made through Virgin. Seats were so bad that my back and butt hurt after a couple hours. I would rather pay a couple hundred dollars more to have a quality flight experience."
Pros: "Our stewardess in the economy cabin was probably one of the best we have ever encountered. She was very courteous and personable."
Pros: "On time"
Cons: "No free meals."
Airlines flying from Sydney to Los Angeles have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Sydney to Los Angeles
Masks required on board, masks provided on flights from Sydney to Los Angeles
Social distancing seating
Middle seats unavailable to book on flights from Sydney to Los Angeles
Testing for antibodies, testing for symptoms for flights from Sydney to Los Angeles
Waiving of change fees. Search flexible flights from Sydney to Los Angeles