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Good

Pros: I liked the food, the pillow and blanket, they give you enough or plenty food.

Cons: Although there were many movies, I'd like to have more English entertainment ootions. It was a long 8 hour flight, I watched 4 movies, so options are very important.

Pros: Plane seemed new and modern. Friendly staff, attentive.

Cons: Only one side of my headphones worked, seats not very comfortable.

They upgraded me to business plus

Pros: Guess what, we took off and arrived on time!

Cons: Attitude of staff, cleanliness of cabin, actual cod fish (not tilapia/suay) etc. For dinner. Good Swedish scotch too

Cons: When people lean their seats back their heads end up in your face and you are forced to lean your seat back to make separation from passenger in front of you

Good flight

Pros: We rode economy. This was on par with other airlines. Plane was clean, Crew was good. On time. Actually seemed that the seats had a bit more room than the American Airlines planes.

Cons: Cannot talk to a human. Check in was at a Luftansa kiosk. If an attendant at the Frankfurt airport had not showed us, there was no obvious way to guess how to check a bag or get a boarding pass. So if you do not speak German fluently, ask an attendant as soon as you get to the check in area, and save yourself some walking and time.