Flights to Christchurch

Pros: Crew were ok , but all looked like they had had a long day. Functional but not outstanding.

Cons: Late departing

Cons: Time

Cons: Why are their flights always delayed?

Cons: No complaints at all.

Pros: The flight is short, it was on time, boarding process was swift.

Cons: There was one flight attendant with attitude problems but if you ignore her, she would stop it. No big issue.

Pros: Crew and staff were very nice. I got lucky and got the whole row to myself.

Cons: More space in Economy, and to have the passenger in front lift up their seat during meals. It's very hard to eat with the tray down when the person in front has their seat reclined all the way back.

Pros: Crew was nice and friendly. Economy class seats are never super comfy, however, they were just fine.

Pros: Nice crew, surprisingly fresh food.

Cons: Very cramped seating.

Cons: Boarding routine Space available

Pros: Efficient boarding.

Cons: NO legroom in standard seats. I'm 6' tall and my knees touched the seat in front of me when seated all the way back in the seat. Closest spaced seating I've seen on an airline.

Pros: All were very good.

Pros: Good crew

Cons: Cheaper add booked luggage costs.

Pros: Can’t remember

Cons: Food selection specially for vegetarian

Pros: New Zealand Air staff were friendly, informative and courteous throughout the entire flight! I was floored by their service and by what was offered. They even worked to arrange for people to move around (some were packed 4 to a row, but there was plenty of space throughout the craft).

Cons: It was the shortest flight of my itinerary. My last flight home. We sat on the plane for nearly 45 minutes before take off and it was late getting home. Totally ridiculous. Every flight in and out of Eugene is ridiculous like that

Cons: Nothing

Pros: Nice, short flight. Smooth ride.

Cons: Had a middle seat between two very large women. Couldn't be helped, was a full flight.

Pros: All good

Cons: It was very cold so the cabin could have been warmer

Pros: You always get great value for money on this airline. The aircraft, service, entertainment, check in and whole experience is always so much better than others in the same price bracket

Pros: Nothing.

Cons: Not being scammed on bag charges.

Pros: Crew great seat not so much and entertainment center buggered up

Pros: The crew was SO polite, hospitable, professional the helpful. They were so kind when someone (us!) had a screaming four year old we were trying to calm down. They offered her a hot chocolate.... so kind and helped immensely. We were very impressed and will look to fly internationally with Virgin AU.

Cons: Airline food is always a bit rough. This was definitely on the 'better' side, but we were travelling with three small children, (ages 4, 5, and 7) and they didn't like any of the options. Luckily we had snack food for them to get through the flight.

Cons: Plane trip was great , baggage pick up very slow. No entertainment on trip Melb to Cairns so can't comment.

Pros: Crew was amazing. Seats were fairly comfortable.

Cons: Jet star counter at Melbourne has the WORST customer service I've ever encountered. Literally 3 employees standing around chatting while I'm trying to find someone to help with my passport not reading. Then standing at another counter waiting to be helped while being completely ignored. I understand when you're busy (even though he didn't seem busy) but at least acknowledging my presence would've been lovely. Also- baggage fees for this airline should be criminal.

Pros: Crew were polite

Cons: Smelled like piss

Cons: There're unoccupied rows, but still pack passenger together instead of offering the empty seats to couples.

Pros: No drama.

Pros: Excellent comfort in row 2 (extra leg room). Crew were very helpful.

Cons: The plane was parked across runway and we had to get there by bus. (Terrible fumes) and then waited for more than an hour in board until we could get access to runway to take off. We did still arrive only 10 minutes late.

Pros: I loved the food, the flight attendants were lovely, and the selection of free entertainment meant I was never bored.

Cons: Nothing

Pros: The crew was great. The seats were good but not as spacious as some other business class airline seats.

Cons: The TV screen interferes with the tray table and could knock off food from the table.

Pros: Easy checkin

Cons: Flight was late in leaving. Sat in seat for 45 minutes without moving.

Pros: Crew was amazing. Seats were fairly comfortable.

Cons: No comment all ok

Pros: Landed 30mins early

Cons: Better management of people boarding from the front

Cons: Time

Pros: Crew

Cons: I cannot believe that when I put the table down I could not move & at 80 kg I was by no means the biggest person on that plane!!!!!

Cons: Why are their flights always delayed?

Cons: No complaints at all.

Pros: wasn't able to incline my seat...

Cons: being able to incline my seat...

Pros: Strong crew service is the highlight of flying Air New Zealand. Plane comfort is good, with nice ambient lighting, decent seats and reasonably spacious toilets. At least for now, they have in-seat entertainment screens with lots of current offerings. Our flight had free wi-fi, a real plus.

Cons: Boarding with Air New Zealand at Heathrow was complex and poorly organised when compared to the smooth and efficient process at LAX. This has been the case each time I have flown this same route with this airline.

Cons: I was not able to board flight because air new Zealand Staff would not assist.

Pros: I got there on time

Cons: Staff not incredibly nice but OK. The thing that bothered me most is that if you book through KAYAK that sends you to Virgin Australia, you can’t book bag, nor buy a meal if you want. I didn’t want to meal but I did want a bag and it’s a big difference. If you do it online it’s 39 Australian dollars, but if you do it at the airport it’s AU$160. That’s just outrageous and the staff was not helpful at all

Pros: The seat custom was hard as a board

Pros: Crew were amazing, food was delicious

Cons: Boarding was delayed with no explanation, we sat once boarded waiting to take off not knowing what the further delay was, ended up arriving and clearing customs an hour behind schedule. This is becoming more common with my flights with Virgin Australia.

Cons: The food and drinks.

Pros: The crew was SO polite, hospitable, professional the helpful. They were so kind when someone (us!) had a screaming four year old we were trying to calm down. They offered her a hot chocolate.... so kind and helped immensely. We were very impressed and will look to fly internationally with Virgin AU.

Cons: Airline food is always a bit rough. This was definitely on the 'better' side, but we were travelling with three small children, (ages 4, 5, and 7) and they didn't like any of the options. Luckily we had snack food for them to get through the flight.

Cons: On an international connection I had to collect my baggage, clear customs, and re-check for my onward trip.

Cons: Tray table came down almost into my stomach .... why can’t you push them back towards the rear of the seat ???

Pros: The boarding

Cons: I would like have a blanket and also one free coffee

Pros: The flight crew was awesome. The aircraft was beautiful.

Pros: Good for a sheot flight

Cons: I couldn’t get the seat to recline.

Pros: All good

Cons: It was very cold so the cabin could have been warmer

Pros: Kind staff, long flight but the attendant were super kind

Pros: Not much. 1hr 5min flight was 1 hr 10 min late. The cabin crew seemed disinterested.

Cons: The crew was poor. One chewing gum, another picking her hair/head throughout the flight like she has nits. The third lolling around and chatting/gossiping to the others. This is a short flight. The least they could have done was behave professionally.

Cons: Our departure was 30 minutes late.

Cons: Time

Pros: The flight crew was awesome. The aircraft was beautiful.