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Cons: "Have a choice of both sweet & savoury snacks onboard."

Cons: "Allow married people to travel with their new names."

Cons: "The frittata and the spinach was not the best meal, but the rest seemed really good."

Cons: "Lost 2 of 3 bags. Still don’t have them. Some staff very helpful and empathetic. Some staff very rude and abrasive. Didn’t want to take ownership and work to correct the problem. Had a “not my problem” attitude"

Cons: "very cramped"

Pros: ":("
Cons: "Crazy long delay. Wasted a whole extra day at the airport with no help or accommodations. :("

Pros: "Normal standard for that kind of trip"

Pros: "I loved Qantas's attention to detail and their exceptionally friendly staff. Best airline I've used in recent years."

Cons: "Flight was nearly an hour late leaving."

Cons: "Flight was late departing."

Pros: "Watched movies to pass the time. Trip uneventful but 2 hours late"
Cons: "The announcements by cabin crew on board were hard to understand as English not first language"

Pros: "good"

Pros: "As before great assist with wheel-chair support"

Cons: "entertainment screen on the back of the headrest was smaller than an ipad screen"

Pros: "Had problems with check in because of china eastern mishandling our baggage, the Quantas staff got everything sorted for us. Plenty of leg room on the flight and the cabin staff were fantastic, only thing that let it down was the food choice, but, as it was only a 3 hour flight this wasn;t really a problem. Would gladly fly with them again any time."

Pros: "Friendly Crew"
Cons: "The 3 Hour Delay in Sydney!!!"

Pros: "Comfortable chairs."
Cons: "With an almost 3 hour delay the lack of information from Qantas staff was infuriating and we were held in what felt like a ‘holding pen’"

Pros: "Everything"
Cons: "Nothing"

Pros: "Not much"
Cons: "Delayed no information"

Pros: "Great at all."
Cons: "Nothing."

Pros: "I watched heaps of movies and programs."

Pros: "Staff was very accommodating"

Pros: "I loved the first meal and the choices all seemed amazing. Staff were friendly during boarding. Seats were really comfortable and good movie and song choices."
Cons: "The second meal, a small noodle box was dry, overcooked, and bland even with the dressing. The crew was not very friendly during the flight (I understand maybe they had a cranky passenger before and it was a long flight but smiling isnt that hard!). Inflight service was inconsistent as one side came down to serve 15minutes after the first side. The headphones looked quite dirty so I used my own. Boarding was quite slow and then takeoff was late but it was nice that the captain explained it."

Pros: "Excellent service. Comfortable seats in economy with good leg room"
Cons: "Poor screen & audio quality on movie system."

Pros: "In flight entertainment had a good selection"
Cons: "Delayed and missed connecting flight. As a result had to pay for a new one. Placed in the last row of economy so I could sit with my partner. Lied to by the check in counter. Disappointed by qantas yet again!"

Pros: "Took off and landed safely"
Cons: "Entertainment is old compared to other airlines. Screen is low resolution."

Cons: "Na"

Pros: "Snack and Qantas Entertainment app"
Cons: "Nil"

Pros: "Everything on time."

Cons: "Average airline compared to Singapore & MZ airlines"

Pros: "Close to two hours delay leaving Australia"

Cons: "I was surprised that we were flying a different carrier than Emirates"

Pros: "The food and service were excellent!"

Pros: "On time dep and arr."
Cons: "Nothing specific."

Pros: "Nothing to be honest.."
Cons: "food was pathetic, served late, i have always found the Qantas crew to be rude. No change to that. Somethings dont change. this is one of them. I first flew w Qantas in 2005 in business class, and since then i have downgraded. But the attitude hasn't changed. It's as if we are doing service by choosing Qantas...."

Pros: "Customer service was outstanding"
Cons: "There was no Sauvignon blanc on the wine list"

Pros: "Helpful staff, good vegetarian foods"

Pros: "Aircraft"
Cons: "Compares very unfavourably to Emirates who we used on the outward leg. Food very poor and choices limited by the time we were served."

Pros: "on time"
Cons: "very rough ride"

Pros: "Flying to Qantas always enjoyable - staff always make for pleasant journey. Always happy to fly Qantas."
Cons: "One negative experience was that there was only 1hr 30mins between connecting flights. Between departing international flight - picking up luggage/toilet stop and clearing Immigration/Customs then catching bus between Qantas international domestic terminals we were racing to catch flight. As we arrived Qantas domestic terminal our names were being called over along with info the plane was awaiting our arrival. In my experience 2hrs is minimum time between connecting flights - otherwise good experience."

Pros: "Friendly service"

Pros: "Everything"
Cons: "Nothing"

Pros: "Appologises for the delay and the pilots attempt to make up time. The care taken during the turbulent period."

Pros: "I liked that they accommodated my dietary restrictions"
Cons: "I didn't like the seating. It was really cramped"

Cons: "X"

Cons: "My gates changed at Sydney abruptly and some of the ones checking flights through at gate 1c were rude as the Tv screens said my flight was boarding when it wasnt."

Pros: "The special meals for my son and daughter were amazing!"

Pros: "Every person that works for this airline (that I came in contact with) was very helpful, extremely nice, and very supprtive."

Pros: "The crew were exceptionally pleasant and accommodating. From beginning to end the journey was seamless and smooth."
Cons: "can't think of anything that needs addressing"

Pros: "The boarding process of back to front was really efficient and thoughtful with the pandemic. And the smocks the FA wore."

Cons: "Check-in was terrible, the agent checked our suitcase and then found out that we can't take the flight and the suitcase was gone. After waiting 3 hours at Medellin the suitcase was still not found. We left , besides we missed half of our vacation day, and after calling a lot we got the suitcase back in Guatapé. So much trouble for us because the agent was not able to do the check-in properly."

Cons: "Quick, easy, no problem."

Pros: "The seat assigned"
Cons: "Not having to pay so much for a carry on luggage"

Cons: "Low cost, no frills, but on time. It's what we want and they delivered that today."

Pros: "Business Class, seat 1L. Comfortable flight. Arrived well rested."

Pros: "Nice crew, easy on line and airport check in. Flight slightly delayed but arrived on time."
Cons: "The San Andrés airport was way too small for all the passengers. People sitting in the aisles, clogging up fire exits, Very unsafe. The AC was too low, locals were fanning themselves. Gate was changed, crowds pushing to line up. I’ve never wanted to get on a plane and OUT of the airport so much."

Pros: "The crew was nice, wifi entertainment was available, flight on time"
Cons: "offering beverages."

Pros: "Quick comfortable trip."
Cons: "Some food or drinks"

Pros: "Business class is nice and comfortable with LATAM"
Cons: "More choices for the mains would be great"

Pros: "Crew and flight was fine and short"
Cons: "While I received an email to checkin on the way there, I did not receive anything for the return flight. Had to wait in line to check in. Also KIWI was the booker and did not share the regular flight code of Latam, only KiWis number which wasn't helpful. Finally, both flights were delayed."

Pros: "Excellent price and value. Great service both before and after travelling with an infant"
Cons: "Food quality could be better"

Pros: "Nothing"
Cons: "They lost my luggage and didn’t care to do anything about it. They name no means of tracking. They don’t know where the luggage is, whether it even left Bogota or not. They literally don’t have a tracking system. And their only response to us was that we could go ahead and leave a bad review on the website and that’s it. I’m not kidding! I can’t believe they are still in business. It’s just a terrible company."

Pros: "The LATAM getting our boarding pass, going through the LATAM boarding area, getting on the LATAM plane we were stopped no less than 4 times by this airlines. The women were rude to us. Many people had presents for the holidays that were much bigger than our packs."

Cons: "No wifi service"

Pros: "The plane left on time. My LATAM flight to Sydney on Wednesday 12 September was cancelled and I missed a meeting that day in Sydney as a result."
Cons: "We fly during lunch time and were only serviced a snack. Something more substantial would have been in order."

Pros: "Boeing 787 Dreamliner, plane looked brand new. Attendants are friendly. Food is excellent. Best flight experience in many years."

Pros: "Was cold so requested a blanket, was told we will see ..Blankets were given to passengers in the front seat but I was ignored. I usually carry a warm scarf so do not need airline blankets."
Cons: "No issues will travel on this airline again."

Cons: "Moved us to a smaller plane and gave us new seats, didn’t even get to sit next to my husband."

Pros: "The aircraft was clean, comfortable and well laid out."
Cons: "Some of the staff had a problem with English enunciation which makes it very difficult for aging passengers to understand"

Pros: "The aircraft."
Cons: "Charger $190 for a second check in bag of 7kg. Extremely rude staff. Terrible food. Never fly with them again!"

Pros: "Cheap flight, decent service, clean and safe plane overall"
Cons: "Flight was delayed about an hour but no communication from the airline as to why"

Pros: "I like the service, the staff are more helpful to us and lots of different from other airline services. Especially they treat every passenger equally or all the same with given out for any extra cost e.g. food, drinks, entertainement any thing we need while we are up in the air needs. Different from the first class section service in special airfare cost. Love to fly every time when I want to visit my families around the world. Keep it up the good work LATAM Fika Maiava - Sydney"

Pros: "Everything else was greatt."
Cons: "Hiking boots and a rain jacket were stolen from my suitcase during normal checked baggage transfer. In mexico city after standing in customs line for a very long time, I found my bag sitting by the luggage conveyer belt. At my destination I found my hiking boots and jacket to be missing. I suspect they may have been taken in mexico cit but it could have happened anywhere along the process"

Pros: "Rescheduled on to a different airline."
Cons: "Delayed"

Pros: "Staff and service was great"

Pros: "Awesome service, friendly staff and the Dreamliners are amazing. Thanks LATAM and thanks Kayak ... Great fares."

Pros: "Dreamliners are absolutely awesome. I felt refreshed when I landed. Smooth flight, awesome crew."

Cons: "Nothing"

Pros: "Flight crew friendly , on time, clean, comfortable seats"

Cons: "They didnt check my bag from DCA to BOG, so I had to check out my bag in MIA and then run to check in the next flack. I couldnt. They gave me a seat in another flight from another company, so it was OK."

Pros: "Food is good. Customer service is great."
Cons: "They didnt put movies."

Pros: "On time, professional crew"
Cons: "Seats are squeezed together so tight that you essentially have to climb over the arm rests to get into the window seat"

Cons: "Boarding was disorganized and confusing, no where to sit at gate."

Pros: "The entertainment was awesome."
Cons: "Nothing."

Pros: "I LOVE that LATAM does not book its flights solid: I love that they leave some empty seats and breathing room-- it makes all the difference in the world. I love that the bathrooms have full length mirrors, hand towelettes, and are well maintained. Most of all, I love how compassionate,patient, and accomodating the flight attendants are."
Cons: "I would have liked for there to be more vegetarian choices-- healthier foods, more veggies, more fruits, rice, less meat. It would be nice to have real milk or cream instead of powder for the coffee; and honey instead of sugar."

Pros: "Smooth flight, on time"

Cons: "Had to wait more than 2 hours in the Que to get the boarding pass. Had to come in air new Zealand and same issues when went to brisbane. More than 8 hours wait before flying to brisbane. Thanks."

Pros: "The in flight entertainment was top notch. Crew was wonderful and the plane itself was excellent."

Pros: "flight hostess attention"

Pros: "We left a pocketbook at our Apt that we did not realize until we arrived at the airport. We called LATAM Airlines to cancel our flight. Can we receive any refund? Thanks, Tom and Leigh King"

Pros: "The newer planes with full video made travelling nice"
Cons: "Legroom was a little tight"

Cons: "Why offer so much flights to Cusco and then cancel it the night before? Almost give us a heart attack. Had to place an international call to their US office from Lima to find out what our next morning flight will be at 11pm!"

Pros: "Nothing"
Cons: "Missed my first leg and then they canceled my return leg without telling me. I then had to pay for a new flight"

Cons: "Latam Flight was delayed for maintenance and notice was not given via email/text or call. Desk agent pointed at paper taped on desk and asked us to read about the delay vs telling us what to expect."

Cons: "Latin service can come across as abrupt"

Cons: "The boarding process how backwards they do it And make you check carry on items Anf don't offer online check in"

Pros: "Everything was fine and no problems at all with the flight or service. Good value for money."
Cons: "Food was average. I got a chicken sandwich. It was cold (meant to be a cold sandwich) and not particularly tasty. Also, there was limited range of drinks. I asked for tomato juice and this was not available."

Pros: "The price"
Cons: "The crew seemed to ish they were somewhere else. I was in business class and had to beg for a drink after an hour of flying."

Pros: "Roomy seats, good meal, friendly staff."

Pros: "Nothing. The plane was late. The WiFi didn’t work. The plane was hot in 90 degree weather and after travelling almost 19 hours I needed a little comfort."
Cons: "At least make the WiFi better."

Pros: "After couple or three hours the seat get to be a pain on the tailbone. Also I am 6'2" so already a bit of squeeze. Can't stretch out legs. Was an Airbus 319"
Cons: "Not much other than more room and more cushion in seats. Quick boarding in group 4, friendly crew, the Taco salad was actually pretty good. Watched 2 movies, both still premium on the pay channels."

Cons: "Nothing"

Pros: "food, drinks, seats, price"

Pros: "The legroom."
Cons: "There was nothing not to like."

Cons: "Terrible service from crew. Bad odors from bathrooms."

Pros: "Perfect!"

Cons: "My flight got cancelled with zero notice and I almost ended up on a 18 hour layover which would have resulted me in missing work. The staff was very unsympathetic and not helpful. There were 10 people behind the counter and nobody could help us. They were all just spacing out. Ultimately, I was placed on the flight, but had to rush to every single one of my four connecting flights. I am a frequent traveler but this is by far the worst experience I’ve ever had. Avianca should be embarrassed to be associated with star alliances."

Pros: "Very attentative crew"
Cons: "Charging for WiFi"

Pros: "Great crew, good food served several times. Entertainment was very flexible."

Cons: "F/a’s are haphazard and disinterested in their customers. Below average experience."

Pros: "Premium economy is the way to go for a long haul flight. We were comfortable and able to get some sleep."
Cons: "The crew on the way to Sydney was a little more present. There was always someone milling in the galley between the business class and premium economy cabin. The crew returning came through the cabin often and were attentive if you asked for them but you had to seek them out."

Cons: "My husband started coughing really badly. I rang the call button to see if a flight attendant would come and maybe help me. Eventually, after about 6 minutes, he managed to control his breathing and still no flight attendant to be seen. Only after 20 minutes while distributing the meals, one of the attendants shuts the call sign of and continues. This is not the service we usually get from Avianca!"

Pros: "All"
Cons: "Nothing"

Cons: "The crew met their requirements. I dont think you’ll survive they dont go beyond."

Pros: "Flight was on time"
Cons: "The plane was too old. It is shameful. Avianca should stop using this plane"

Pros: "Seats were comfortable"
Cons: "We landed at a different airport than we were supposed to and no announcement was made. We weren’t updated at all! When we finally landed in bogota we missed our connections and couldn’t get on another flight for 14 hours"

Pros: "Very little legroom for a 5 hour flight."

Pros: "The business class cabin is one of the best in the business with a great seat and onboard product. The food was good and the snack bar is great for when you need something mid-flight. American has one of the best selections of inflight entertainment with tons of movies and TV shows available for their long-haul flights."
Cons: "Boarding at Sydney International Airport was a bit of a chore. There is a pre-screening area where they check passports and boarding passes prior to reaching the gate. People are randomly selected for secondary screening. Give yourself extra time to board."

Cons: "Cabin crew seem frustrated and don't like the work"

Pros: "Nice staff"
Cons: "Luggage is lost"

Pros: "In seat entertainment screen and USB charger. The chicken salad"
Cons: "Flight crew were rude, wasn't sitting next to my partner on the same booking for both flights. Had to pay for wine, they couldn't even give just one complimentary wine with dinner. Dinner was bad except the small chicken salad was good"

Pros: "My wife and I have flown on many airlines. This was one of our best experiences. All the staff that we came across were ridiculously helpful and very understanding. Despite us getting held up in traffic and running quite late, staff members of both American Airlines and Qantas were extremely calming and reassuring the whole way through. Flight was extremely comfortable and entertainment was fantastic. Made the trip really easy."
Cons: "Food wasn't the greatest. Barely touched the breakfast and dinner meal. Supposedly the flight had free wifi, but I honestly couldn't eat that to work for me."

Pros: "Great service. With FOOD!!! Real Food! The entertainment system was great ( I played most of the flight) On time!"

Pros: "Food was goof"
Cons: "Staff never smiled or even said hello. May be culture but better training is needed."

Pros: "Like the drink & snack bar that is always open. Crew kept bathrooms maintained reasonably well."
Cons: "They were out of some of the drink and food options. The Vegetarian special meals were poor."

Pros: "The guy at the initial ticket counter was wonderful and took his time addressing my needs."

Pros: "QF operated by American Airlines. First time flying AA from LAX to SYD (typically do this trip once a year). Overall a good experience, much better than I was anticipating. They diid not charge for surfboard, which was great. Plane is smaller than Qantas Airbus 380, so boarding and getting off plane was quicker. Would fly again."

Pros: "Service/crew."
Cons: "Entertainment is rather limited."

Pros: "It wasn't bad for an American based international flight, but also not wonderful. Crew was great. Snacks were good. The extensive entertainment options were great and enjoyed extensively."
Cons: "The vegetarian options were AWFUL. Like, really really bad. Seats seemed smaller than previous flights."

Pros: "Decent movies"
Cons: "Seats are incredibly close to one another. I'm pretty short (5'5") and I felt cramped to say the least. The food isn't great, it's okay but don't expect to be wanting seconds."

Pros: "I loved the Qantas plane that took us from LAX to Sudney. It was so quiet and smooth, and each seat in coach had very slight improvements , such as a head rest that moved, and cushions that atually felt comfortable. I think it was a new Dreamliner or something similar. AA should use these."

Pros: "Overall, it was a decent flight. Tucked way in the back, but no major issues."
Cons: "One flight attendant spent the majority of the flight flirting with the guy behind me. Another had a voice so loud that I could hear him through my earplugs and Bose headphones while trying to sleep on the overnight flight. I also don't like that I booked with Qantas and ended up on an American flight."

Cons: "My itinerary said 12pm departure from Sydney to Los Angeles. However, the departure time was 10:15am, and not on Qantas airlines, but on American. It was luck I found out about the changed time. Also, since the airline changed, it took extra time to find the correct counter to check-in."

Cons: "American Airlines isn't as friendly or accommodating as other airlines or staff."

Pros: "overall best airline I flew, steve"

Pros: "Flight crew was fantastic. Pilot did a superb job. Whole flight was like sliding on glass."

Pros: "Most of the flight attendants were cheerful and helpful."
Cons: "One flight attendant may have been under the weather - not cheerful nor helpful."

Pros: "The seat was a lot better than the first leg. Also the entertainment screen worked."
Cons: "The food was okay but not that good, The male crew steward was very friendly with a couple across from me and gave each of them 8 glasses of wine, even without asking for them, He would just show up with two glasses of wine every 30 mins. All the lady's working were great and friendly."

Pros: "me and my wife, enjoyed the flight. flight crew served very very well."
Cons: "no complaint so far."

Pros: "Food was good"
Cons: "American Airlines gave away my upgraded seat that I paid for. Eventually gave a refund, but was unapologetic."

Cons: "The airlines cancelled my flight. I had an early morning meeting in Sydney so I couldn't fly out on the only other Qantas flight (which was 2 hours earlier than my scheduled). Spent 4 hours on hold with American and Qantas before being rebooked for the following day. Had to pay for another night's lodging and food."

Pros: "Great food and headphones"

Pros: "Entrtainment and food."
Cons: "Crew service and attention very poor. Terrible experience with flight reconnection for me and my group of 5 people. Had to wait 5 hours for the crew to confirm ticketing, w.e were lied to and watched how others got preference before us. Crew gave us inconsistent explanations and had no knowledge of how to solve the problem."

Pros: "Great flight"
Cons: "Nothing"

Pros: "The entertainment system and wifi price were great."
Cons: "We prepaid to select our seats and when we went to check in our seats had been changed. No apologies or effort was made to fix the situation. They said it happens all the time. They should never charge for seat selection if they do not honor it! Total rip-off"

Pros: "Excellent flight service; good meals, comfortable, enjoyed the wine and beer as drinks and with meals."

Pros: "Flight was safe and early then estimates timd landing"
Cons: "Meal is not enough for older people (my mom over 60y) then i think that is not enough to adults too Meal is not good tatste like before when fly with quatas only No appetizer like before too fly with quatas we can eat 6 - 8 times include snack"

Pros: "Seats were comfortable and lots of leg room in the priority seat I purchased in advance"
Cons: "Very bad food"

Pros: "Liked the crew, the pillows/blankets and entertainment."
Cons: "Didn't like that they didn't have toothbushes in the bathroom like Quantas has. Food was eh. Wish there were more snacks avail throughout besides chips. Got really hungry."

Pros: "On time"
Cons: "Upgrade seating"

Cons: "Economy seating legroom could be better for long-haul flight"

Cons: "We had to wait for about seven hours at the airport because the flight was delayed."

Cons: "The flight was delayed for almost five hours."

Pros: "Boarding went fine"
Cons: "Inflight Entertainment was terrible. I had to watch the trailer 3 times before it started. If picked another, started at a different point in movie. The flight attendants kept making announcements every few seconds interrupting movie instead of just one long one."

Pros: "Nothing"

Pros: "No problems"
Cons: "No issues"

Pros: "People caring for people. We flew for a familiar emergency and the personnel on board understood the situation and was very kind."

Cons: "Despite dozens of empty seats in Economy Plus, flight attendants refused to allow anyone to move into the 8 vacant rows keeping us crowded in coach economy."

Cons: "Such a long domestic flight should have entertainment in business class at least"

Pros: "That they had blankets"
Cons: "Unfriendly aura over l and no food... I much prefer Delta"

Pros: "Good seats, service, express baggage handling."
Cons: "None."

Pros: "Still feel like the $125 price tag added for Econ Plus is an example of price gouging. Fortunately, there was only one other person in my row which created a little extra space. But there’s no way to make that long a flight in Economy “enjoyable.” Broader entertainment choices would help."

Pros: "I like the entertainment screen"
Cons: "The mini pretzel.,,"

Pros: "Food could be a lot better and healthier."
Cons: "Plane was not overbooked."

Pros: "Food was great"

Cons: "A very old B757. late departure. No explanation."

Cons: "This airline was by far the worst I have used in years. Their staff, service and facilities need improvement"

Pros: "The international flight was very good. Staff were excellent and very friendly."
Cons: "The international terminal at LAX is terrible as far as people being on hand or being able to offer assistance on getting to your next connecting flight. Getting 30 minutes to make a connecting flight that is on the other side of the airport with noone being able to tell you where your connecting flight is is almost impossible. The in-flight entertainment console was broken and was unusable during the flight. It would work for 5 minutes then glitch and the screen would flash until you stowed it away and waited 10 minutes to try again."

Pros: "Left on time, friendly crew, comfy flight."
Cons: "For reasons I still don’t understand my baggage didn’t travel with me and I was not able to get it until several days later"

Cons: "The wireless connection was super spotty"

Cons: "No food is lame"

Pros: "The flight attendants very sincere & nice. I love that their was a lot of leg room on the flight as well."

Pros: "Nothing"
Cons: "Everything"

Cons: "There was no entertainment alternatives."

Pros: "Safe flight, arrived early"
Cons: "Flight attendant on my side was not friendly. Insisted the only thing left for a meal was curried chicken for my 4 yr old. It's an 8 hour flight- and she wouldn't even bring me an extra roll for him. His seat was paid for like everyone else's- you have a plane full of children - and you have nothing to offer but curried chicken? Bullshit."

Pros: "The flight attendant and getting to the location early!"
Cons: "United in general"

Pros: "That the plane got me back to the US."
Cons: "Flight crew should learn how to smile. In general, not even vaguely friendly. Food was the absolute worse I have eaten in many, many years ( I have millions of miles of air travel). Seats old and hard and extremely close together."

Cons: "I booked 2 seats in order to sit next my wife. And the seats were not together. I didn't realized till after booking"

Pros: "Personal, friendly service from the staff. Smooth flight and perfect arrival."

Pros: "We traveled with 4 kids and staff was great to make the flight as comfortable as possible. 787 Dreamliner was awesome"

Cons: "AC was extremely cold"

Cons: "Had to pay for wifi, snack was really small,"

Pros: "The seamless service from reservation to arrival at destination"
Cons: "Would have appreciated a lower fair"

Pros: "Lots of entertainment options and friendly crew."
Cons: "It was just a very long trip, so the seats became uncomfortable after a while."

Cons: "Ko"

Pros: "The crew was comfortable and friendly, overall cruisy for a 14 hr flight."
Cons: "We departed 1.5 hrs late, over a baggage discrepancy and had to return from the tarmac to the gate, which seemed unnecessary and probably had something to do with the same passenger they were calling every five minutes for over an hour before we even began boarding. We then arrived late, which extremely rushed my already super tight transfer in LAX and cause a lot of stress and frustration with the airline."

Cons: "The only disappointment was that internet via WiFi was all but unusable. If the service is not viable while on this route, it should not be offered."

Pros: "Any"

Cons: "Lack of leg room"

Pros: "The newer plane with good leg room and the flight attendants were great."
Cons: "Small overhead bins. Had to check my carry-on"

Pros: "Very little good things to say besides it was a new plane"
Cons: "They had one of four meal options left by the time they got to me, a platinum member. The seat also would not recline to 180 degrees"

Pros: "Flight was short and pilot and crew were trying to help those with connecting flight. Passengers were also nice and civilized and allowed those with connections to deboard first."
Cons: "1 hour delay due to another plane in our way that wasn't moving. Also would have been nice to have water or beverages offered to us during the 1 hour wait on board."

Pros: "Trip and treatment were ok... but tv is way expensive. Avianca offers you a wide range of movies and tv series for free."

Pros: "My whole experience was easy and comfortable. A big thank you to the woman who helped me check in at the United kiosk in Sydney. She saw that I was struggling and assisted me until completion. The flight was uneventful, which is really good! I also had the entire row to myself which gave me room to spread out for the 13 hour flight. Great experience:)"
Cons: "The food was probably the weakest part of my flight from Sydney to Los Angeles. The eggs had no taste. I'd prefer a simple oatmeal or cereal for breakfast."

Pros: "I was in a wheel chair and the crew in the airport made my transitiins within the airport very easy"
Cons: "."

Pros: "The veg meal was better than anticipated and the entertainment system had many options"
Cons: "Small child in the seat in front of us wouldn't quiet down on the red eye flight. More delays on this flight due to a maintenance issue."

Pros: "They gave us free entertainment"
Cons: "We took two hours in taking off"

Pros: "Price we paid was excellent."
Cons: "It was just my wife and myself and we didn't even get to seat together. They want extra for being able to select your seat in advance. Food was terrible. Seats recline probably 2" at the top of the backrest so no comfort there at all."

Pros: "The Qantas agent controlling access to the International Terminal from the Domestic Terminal in Sydney was the best I have ever encountered. Not only did he unravel a very complicated situation created by United, he helped get cell phone to the connecting flight after I left it on first flight. Service on the flight was good and better in Economy than Business First on United."