Flights to Melbourne Avalon (AVV)

Cons: Didn't realize when I booked I'd be charged $60 for a lightweight duffel, one way. Will not repeat.

Pros: Nothing

Cons: Flight change fee within 24h of booking would have been $120 for a $49 flight. Carry-on was 9kg instead of 7kg - $60 extra fee. Never again.

Cons: Rude ground staff.

Pros: I luved the attendants and the service

Cons: THE AIRPORT IS NOT IN MELBOURNE! We had to hire an Uber for 100 dollars to drive us the hour to Melbourne. It should be clearer when booking this airport is significantly farther away. It would have been more convenient and economical to fly into melbournes international airport.

Pros: And different from other international carriers ( 20 kg instead of 23 kg). I had to pay 105 AUS for a carry-on from Sydney to Melbourne. It would have been less expensive for the carry-on to buy a seat.

Pros: Avalon is quiet, decent facilities

Cons: Should give water on the flight. Didn’t buy food didn’t use entertainment

Pros: I luved the attendants and the service

Cons: THE AIRPORT IS NOT IN MELBOURNE! We had to hire an Uber for 100 dollars to drive us the hour to Melbourne. It should be clearer when booking this airport is significantly farther away. It would have been more convenient and economical to fly into melbournes international airport.

Cons: Rude ground staff.

Cons: And no announcements re the delay until the very last minute.

Pros: Attention to details

Cons: Lack of snacks

Cons: Eat and sleep

Pros: Nothing

Cons: Flight change fee within 24h of booking would have been $120 for a $49 flight. Carry-on was 9kg instead of 7kg - $60 extra fee. Never again.

Pros: Attention to details

Cons: Lack of snacks

Cons: It was good flight

Pros: Nothing

Cons: Flight change fee within 24h of booking would have been $120 for a $49 flight. Carry-on was 9kg instead of 7kg - $60 extra fee. Never again.

Cons: Didn't realize when I booked I'd be charged $60 for a lightweight duffel, one way. Will not repeat.

Cons: It was good flight

Pros: Avalon is quiet, decent facilities

Cons: Should give water on the flight. Didn’t buy food didn’t use entertainment

Pros: the actual flight was fine

Cons: When I looked up the flight option through your site I selected one checked bag per person and it showed the price and I decided to purchase. Then when I tried to check in at Jetstar online it showed I had no checked bags WHY?! then I complained about it in an online chat and the chat agent would not agree and said I had to pay for checked bags if I had any and said he/she could do that and asked how much the bags weighed. Since I did not know and could not answer how much the weighed I decided to check them online myself since it gave me options for weight/price I knew our bags would be under - the chat ended and I proceeded to try to pay for one bag each online. However, after more than a half dozen attempts which were all rejected I had to close the online check in and leave as we were running short on time to get things done and get to the airport. At the airport I told all this to the agent at bag check and she would do noting but charged me about $240 for the two bags - grossly more than the $28 for one and $38 for the other that I was trying to pay online & roughly as much as the cost of the flights! Will you please let me know what can be done to get my money back as this is just not right?

Pros: It’s okay

Cons: My luggage didn't make it to Wellington, which was disappointing since they now want to charge to have it sent from Auckland.

Pros: We enjoyed our low cost flight with Jetstar. Check in was quick and easy. Boarding was also. We didn't purchase any food or entertainment which is why I gave each of those categories 1 star (there's no N/A or doesn't apply-type option).

Cons: Seats on Jetstar are a bit uncomfortable but for a short flight, it doesn't matter as much. Also, the luggage went to the wrong carousel for many folks on our flight.

Cons: City of Yulara had a city wide communications failure. Other airlines had backup plans to get passengers out with a manual procedure. Jetstar didn't have a manual process and failed to get us on the plane. I missed my connection and they didn't help with my lost ticket. I ended up buying a new international ticket.

Pros: Good price, nice flight.

Cons: Waited a very long time to get off the plane & be shuttled to the terminal - 20-30 minutes. Flight attendants shouldn't have to go all the way up front or to the back to bring me a cup of tap water. They could have a pitcher or bottle handy for those not purchasing drinks or food.

Cons: My luggage didn't make it to Wellington, which was disappointing since they now want to charge to have it sent from Auckland.

Cons: For some reason my bags were not checked all the way to the final destination, which caused problems later

Pros: It’s okay

Cons: City of Yulara had a city wide communications failure. Other airlines had backup plans to get passengers out with a manual procedure. Jetstar didn't have a manual process and failed to get us on the plane. I missed my connection and they didn't help with my lost ticket. I ended up buying a new international ticket.

Cons: Eat and sleep

Pros: Nothing

Cons: Flight change fee within 24h of booking would have been $120 for a $49 flight. Carry-on was 9kg instead of 7kg - $60 extra fee. Never again.

Cons: Didn't realize when I booked I'd be charged $60 for a lightweight duffel, one way. Will not repeat.

Pros: Avalon is quiet, decent facilities

Cons: Should give water on the flight. Didn’t buy food didn’t use entertainment

Pros: Attention to details

Cons: Lack of snacks

Cons: Didn't realize when I booked I'd be charged $60 for a lightweight duffel, one way. Will not repeat.

Pros: Avalon is quiet, decent facilities

Cons: Should give water on the flight. Didn’t buy food didn’t use entertainment

Pros: I luved the attendants and the service

Cons: THE AIRPORT IS NOT IN MELBOURNE! We had to hire an Uber for 100 dollars to drive us the hour to Melbourne. It should be clearer when booking this airport is significantly farther away. It would have been more convenient and economical to fly into melbournes international airport.

Cons: Rude ground staff.

Pros: And different from other international carriers ( 20 kg instead of 23 kg). I had to pay 105 AUS for a carry-on from Sydney to Melbourne. It would have been less expensive for the carry-on to buy a seat.

Pros: I luved the attendants and the service

Cons: THE AIRPORT IS NOT IN MELBOURNE! We had to hire an Uber for 100 dollars to drive us the hour to Melbourne. It should be clearer when booking this airport is significantly farther away. It would have been more convenient and economical to fly into melbournes international airport.

Cons: Didn't realize when I booked I'd be charged $60 for a lightweight duffel, one way. Will not repeat.