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$588 Find Cheap Flights to Milan Malpensa Airport – Compare and Save

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Everything you should know

Cheapest return flight
$1,052
Typical prices: $1,435-$2,216
China Eastern
Sat 10/11Sun 18/11
BNE - MXP • 1 stop
Cheapest one-way flight
$588
Typical prices: $816-$1,391
China Eastern
Wed 7/2
BNE - MXP • 1 stop
Top airlines
Best reviews • 8.1 score
Airline reviews
Airline reviews
Top routes
Cheapest • 16% average savings
Most popular
Insights
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When to book
in advance
Our data shows that travellers who book at least 26 weeks in advance save around 21% compared to booking last minute.
Insights
Insights
When to travel
Cheapest • 27% price drop
Most popular
Good to know
+1
Good to know
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We hope you enjoy your trip to Milan Malpensa Airport!
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Flight Deals

Cheap Flights to Malpensa

 
Discover the best prices for you by selecting your travel dates on KAYAK.

Recent return flight deals to Malpensa

Mon, 9 Nov - Wed, 18 Nov
China Eastern Logo
11:10 - 07:00BNE  Brisbane-MXP Milan Malpensa
28h 50m1 stop Shanghai Pu Dong
China Eastern Logo
12:40 - 09:00MXP  Milan Malpensa-BNE Brisbane
35h 20m1 stop Shanghai Pu Dong
$1,052China Eastern
Tue, 10 Nov - Wed, 18 Nov
China Eastern Logo
11:10 - 07:00BNE  Brisbane-MXP Milan Malpensa
28h 50m1 stop Shanghai Pu Dong
China Eastern Logo
12:40 - 09:00MXP  Milan Malpensa-BNE Brisbane
35h 20m1 stop Shanghai Pu Dong
$1,052China Eastern
Thu, 29 Oct - Fri, 13 Nov
Multiple Airlines Logo
06:30 - 06:30MEL  Melbourne-MXP Milan Malpensa
34h 00m2 stops Sydney Kingsford Smith Beijing Capital
Multiple Airlines Logo
12:30 - 16:05MXP  Milan Malpensa-MEL Melbourne
41h 35m1 stop Beijing Capital
$1,239Multiple Airlines
Wed, 28 Oct - Fri, 13 Nov
Air India Logo
01:30 - 19:15MEL  Melbourne-MXP Milan Malpensa
27h 45m1 stop New Delhi Indira Gandhi Intl
Air India Logo
20:45 - 20:20MXP  Milan Malpensa-MEL Melbourne
37h 35m1 stop New Delhi Indira Gandhi Intl
$1,243Air India
Wed, 4 Nov - Thu, 19 Nov
Air India Logo
01:30 - 19:15MEL  Melbourne-MXP Milan Malpensa
27h 45m1 stop New Delhi Indira Gandhi Intl
Air India Logo
20:45 - 20:20MXP  Milan Malpensa-MEL Melbourne
37h 35m1 stop New Delhi Indira Gandhi Intl
$1,243Air India
Sun, 8 Nov - Sun, 22 Nov
Multiple Airlines Logo
10:30 - 06:30PER  Perth-MXP Milan Malpensa
27h 00m2 stops Singapore Changi Abu Dhabi Zayed Intl
Multiple Airlines Logo
10:30 - 23:55MXP  Milan Malpensa-PER Perth
30h 25m2 stops Abu Dhabi Zayed Intl Singapore Changi
$1,295Multiple Airlines
Wed, 13 Jan - Thu, 11 Feb
Etihad Airways Logo
21:30 - 06:30SYD  Sydney Kingsford Smith-MXP Milan Malpensa
43h 00m1 stop Abu Dhabi Zayed Intl
Etihad Airways Logo
21:45 - 06:30MXP  Milan Malpensa-SYD Sydney Kingsford Smith
22h 45m1 stop Abu Dhabi Zayed Intl
$1,302Etihad Airways
Sat, 24 Oct - Sun, 8 Nov
Air China Logo
20:40 - 18:15SYD  Sydney Kingsford Smith-MXP Milan Malpensa
30h 35m1 stop Beijing Capital
Air China Logo
19:15 - 08:10MXP  Milan Malpensa-SYD Sydney Kingsford Smith
26h 55m1 stop Beijing Daxing Intl
$1,303Air China
Sat, 24 Oct - Tue, 3 Nov
Air China Logo
20:40 - 07:30SYD  Sydney Kingsford Smith-MXP Milan Malpensa
43h 50m1 stop Beijing Capital
Air China Logo
12:30 - 08:35MXP  Milan Malpensa-SYD Sydney Kingsford Smith
34h 05m1 stop Beijing Capital
$1,303Air China
Fri, 22 Jan - Sat, 6 Feb
Etihad Airways Logo
21:30 - 18:05SYD  Sydney Kingsford Smith-MXP Milan Malpensa
30h 35m1 stop Abu Dhabi Zayed Intl
Etihad Airways Logo
10:30 - 17:45MXP  Milan Malpensa-SYD Sydney Kingsford Smith
21h 15m1 stop Abu Dhabi Zayed Intl
$1,342Etihad Airways
Booking Insights

Price, demand, and travel trends for flights to Milan Malpensa Airport

Use KAYAK data on prices, travel dates, airlines, and seasonal trends to compare options and book flights with more confidence.

What is the cheapest flight to Milan Malpensa Airport?

Brisbane to Milan Malpensa Airport is the cheapest route at $1,052 return, found in the past 5 days on KAYAK. Melbourne Airport to Milan Malpensa Airport is the most popular connection with return deals from $1,239.

How much is a flight to Milan Malpensa Airport?

On average, a return flight from Australia to Milan Malpensa Airport costs $1,800, based on KAYAK data over the past 12 months. Return fares from Melbourne Airport average $1,729, while Brisbane runs a bit higher at $1,729.

What is the cheapest day to fly to Milan Malpensa Airport?

Monday is the cheapest day to fly to Milan Malpensa Airport at $1,670 return on average over the past 12 months on KAYAK. Friday is the most expensive at $1,996.

What is the cheapest month to fly to Milan Malpensa Airport?

•February is the cheapest month to fly to Milan Malpensa Airport with an average price of $1,315 return.
•December ($2,206) and June ($2,006) are the most expensive.
•Based on KAYAK data over the past 12 months.

What is the cheapest time of day to fly to Milan Malpensa Airport?

Evening flights to Milan Malpensa Airport are the cheapest at $1,655 return on average. Night flights are the most expensive at $1,917.

What is a good deal for flights to Milan Malpensa Airport?

Flights under $1,435 are considered a good deal. 25% of KAYAK users found return flights to Milan Malpensa Airport at or below these prices, with the lowest fares from:
•Brisbane $1,358
•Melbourne Airport $1,382.

When are flights to Milan Malpensa Airport the cheapest?

Flights to Milan Malpensa Airport are cheapest 26 weeks before departure. Booking in this window typically costs about 21% less than the average last-minute fare (within 2 weeks of the flight), based on KAYAK data.

Key details for flights to Milan Malpensa Airport

Low season

March

Cheapest flight

$588
Beat the crowds with an average 46% drop in traveller numbers.
The most popular month to fly with an average 118% increase in traveller numbers.
One-way flight from Brisbane to Milan Malpensa Airport

When to book flights to Malpensa

Are your dates flexible? Find out the best times to travel to Malpensa based on our flight data from the last year. Discover the cheapest month and even day to fly.
Estimated return price

Your questions about flights to Milan Malpensa Airport, answered

Find helpful route details based on KAYAK data, including flight times, airports, airlines, and booking questions.

  • How do I know if a flight to Milan Malpensa Airport is a good deal?

    A good deal on a flight to Milan Malpensa Airport is around $1,435 return. This fare is in the lowest 25% of return flight prices searched on KAYAK, averaged across the cities most often searched as origins by KAYAK users.

  • Which city has the cheapest flights to Milan Malpensa Airport?

    Based on fares booked in the past 5 days, the cheapest flights to Milan Malpensa Airport are from Melbourne, starting at $1,239 return.

  • How expensive are last-minute flights to Milan Malpensa Airport?

    Last-minute fares to Milan Malpensa Airport (booked within two weeks of departure) are typically 18% higher than the average return fare of $1,800.

  • What is the difference between the most popular and the most frequent airline at Milan Malpensa Airport?

    Thai Airways operates the most flights from Australia to Milan Malpensa Airport at 0 per week, while Qatar Airways is the airline most often selected by KAYAK users searching for flights from Australia to Milan Malpensa Airport. The two are often different because flight volume reflects an airline's schedule, while popularity reflects traveller choice.

  • Which airports serve Milan and the surrounding area?

    Flights to Milan can arrive at several major airports serving the metro area, including Milan Linate (LIN) and Milan Malpensa (MXP). Nearby alternatives within 80.5 km of Milan include Milan Linate (LIN), Bergamo Orio Al Serio (BGY) and Lugano (LUG). These airports are not in Milan itself but may be useful depending on your route, airline, and onward travel plans.

  • What accommodation is available at Milan Malpensa Airport (MXP)?

    Sleep pods are available on the second floor of Terminal 1, inside Departures, with rates starting at around € 9 (A$ 15). The Sheraton Milan Malpensa Airport Hotel is also situated within Terminal 1, with a free shuttle bus service between the hotel and Terminal 2. Both day room rates and 5h rates are available.

  • What are the fastest ways to get from Milan Malpensa Airport (MXP) to Milan city centre?

    Milan city centre is approximately a 45min drive from Milan Malpensa Airport (MXP). Taxis are readily available at dedicated ranks outside Arrivals at Terminal 1 (Gate 6) and Terminal 2 (Gate 4). Fixed fares currently operate at € 95 (A$ 154) for a one-way journey into Milan city centre. The Malpensa Express train also runs from Malpensa Terminal 1 and 2 every 15min towards several city centre destinations, including Milano Centrale. The journey takes approximately 1h and costs around € 13 (A$ 21).

  • Can I get a bus from Milan Malpensa Airport (MXP)?

    Three bus lines operate between Milan Malpensa Airport (MXP) and Milan Central Station: Terravision, Malpensa Bus Express, and Malpensa Shuttle. Journeys take 40–50min departing from Terminal 2 and 50–60min from Terminal 1. Terravision services run every hour from 06:00 to 00:30. The Malpensa Bus Express service is available from 06:00 and 00:30 every hour, and the Malpensa Shuttle runs every 20–30min depending on the day and season.

  • Which airlines are served by Milan Malpensa Airport (MXP)?

    Flights between Milan and Australia are operated by a number of international airlines. Etihad Airways and SriLankan Airways fly between Milan and Melbourne, while Oman Air and China Eastern Airlines offer flights from Brisbane. If you’re flying from Sydney, the route is serviced by Qatar Airways, British Airways, Cathay Pacific, and Air France. KLM also operates a route from Perth to Milan.

  • Where can I park at Milan Malpensa Airport (MXP)?

    Long term parking is available at Terminal 1 for passengers requiring a stay of more than seven days. The Executive car park offers direct access to the check-in area at Terminal 1, as well as more spacious lots for vehicles. Uncovered lots are also available in the Holiday parking area, which is directly connected to Terminal 1, while the Express car park is just a 3min walk from the terminal. The Easy car park is located at Terminal 2, with a free shuttle bus service offering 24h connections to Terminal 1. Milan Malpensa Airport (MXP) also provides a Smart car park for three-day stays, which offers direct access to the SS336 state road.

Your guide to booking Milan Malpensa Airport flights

From booking to airport arrival, find tips to help you plan your flight with more confidence.
  • For the best chance at a low fare to Milan Malpensa Airport, book around 26 weeks before departure. Based on KAYAK data from the last 12 months, fares are historically about 21% lower during this window than last-minute fares.
  • For flights to Milan Malpensa Airport, a good return fare is around $1,435. If you find a fare below that, you're getting a strong deal.
  • If your travel dates are flexible, consider flying to Milan Malpensa Airport in February. Return fares historically average $1,315, making February the cheapest month to travel based on KAYAK data from the last 12 months.
  • Before you book:

    • Check the route's typical price range so you can spot a deal.
    • Confirm baggage fees and seat selection costs on budget carriers.
    • Verify whether you need any travel documents beyond an ID.
    • Pick a departure airport, since your nearest may not be the cheapest origin.
  • Shift your departure to afternoon to save up to $262 on a return flight. Afternoon flights to Milan Malpensa Airport average $1,655 compared to $1,917 for evening flights.
  • Once you arrive in Milan Malpensa Airport, a few great places to start are Duomo di Milano and Piazza del Duomo. These are popular with first-time visitors and can give you a good feel for the area.
  • At Milan Malpensa Airport (MXP), passengers flying with kids under the age of 13 can make use of the dedicated Family Lane to pass through security. This lane is accessed by the stairs close to check-in areas 7 and 8.
  • A wide range of lounges are available to passengers at Milan Malpensa airport (MXP) regardless of your class of ticket. These include Casa Alitalia Lounge, Club S.E.A Sala Montale, Sala Monteverdi, and Sala Pergolesi, all of which are located within Terminal 1. The Emirates Lounge and Lufthansa Business Lounge are available to First and Business Class travellers only.
  • A variety of car hire agencies are available for passengers arriving into either Terminal 1 or Terminal 2, including Hertz, Thrifty, Budget, Europcar, and Sixt.
  • Terminal 2 of Milan Malpensa Airport (MXP) services a number of low-budget carriers including JetBlue, Ernest Airlines, Eurowings, Iberian, Ryanair, and the low-cost European airline easyJet.
  • Make time to visit Piazza del Lusso (the ‘square of luxury’) before you fly. Milan Malpensa Airport’s premier duty-free shopping experience offers luxury fashion brands such as Zegna and Armani, gourmet Italian food shops, a sparkling wine bar, and a chocolate boutique.
  • Milan Malpensa Airport (MXP) is convenient to a number of major Italian cities including Milan (approximately 45min by car), Turin (circa 1h 35min), Genoa (circa 2h 10min), and Verona (circa 2h 37min).

Reviews of the top 5 airlines flying to Malpensa

 
Need help choosing which airline to fly with to Malpensa? KAYAK airline reviews give an overall score for each airline based on loads of factors, including comfort, boarding, in-flight entertainment and more, to make your decision easier. See airline scores according to verified KAYAK customer reviews.
8.2
Singapore AirlinesOverall score based on 1621 reviews
8.3Boarding
8.6Crew
8.1Entertainment
8.0Comfort
7.8Food
Airline reviews

I had the worst experience of my life in travel. Due to circumstances beyond my control (catastrophic traffic accidents on the highway between Gold Coast and Brisbane) I missed my flight for the first time ever. Because I booked through Kayak Singapore Airlines were not interested in helping me. They told me to contact the agent that I booked through. I was extremely stressed as I had connecting flights in Europe. First Kayak told me that the next available flights were in four days time. Then they told me that they could do it but at a cost of $2600 AUD. When I agreed he told me that he was having trouble getting it through Singapore’s system and he would contact me further once it had been done. When I had not heard from him after several hours, I phoned Kayak again, spoke to a different person who said he could do it for $8200. I declined and told him to cancel the booking. The worst part of this experience was that I had booked 5 flights altogether with Singapore including Premium Economy on two legs and Singapore cancelled all my flights including the return legs leaving me with having to completely reschedule my entire trip. Kayak refunded me $2000 from $5200, obviously leaving me out of pocket. This has left me feeling that I will never deal with Kayak or Singapore Airlines again.

2.0 MediocreJanine, July 2026
Read more Singapore Airlines reviews

I had the worst experience of my life in travel. Due to circumstances beyond my control (catastrophic traffic accidents on the highway between Gold Coast and Brisbane) I missed my flight for the first time ever. Because I booked through Kayak Singapore Airlines were not interested in helping me. They told me to contact the agent that I booked through. I was extremely stressed as I had connecting flights in Europe. First Kayak told me that the next available flights were in four days time. Then they told me that they could do it but at a cost of $2600 AUD. When I agreed he told me that he was having trouble getting it through Singapore’s system and he would contact me further once it had been done. When I had not heard from him after several hours, I phoned Kayak again, spoke to a different person who said he could do it for $8200. I declined and told him to cancel the booking. The worst part of this experience was that I had booked 5 flights altogether with Singapore including Premium Economy on two legs and Singapore cancelled all my flights including the return legs leaving me with having to completely reschedule my entire trip. Kayak refunded me $2000 from $5200, obviously leaving me out of pocket. This has left me feeling that I will never deal with Kayak or Singapore Airlines again.

Crew were so busy Anna so awesome. I was in a seat that got my food nearly last but the crew were Just awesome.

Lounge a access was excellent as was the attentiveness and service from the crew as always. The food and drink supplied were of good quality. The entertainment system had a good selection and I liked the mapping system supplied. However the screen wild have been bigger and the operation a little smoother to navigate. The seats were barely comfortable, but adequate.

Headwind delayed our flight which wasn’t the airlines fault

Horrendous. We upgraded and they took the money but cancelled one of our tickets. The recline action didn’t work on the seats for the flight from Singapore to London, pre booked meals but they seemed to have disappeared as well.. Phone customer service was horrendous. Took 5 phone calls and no fix. Craig at the airport was the only one who seemed to be able to get the ticket back.

Food could have been better. Too many passengers getting up and down all the time.

Delayed 1hour due to storm still didn't get window seat for third flight despite paying £240 extra to book them

It was an average flight. I would have expected more from this airline. Food, seats, service, etc was just average. I just give them some extra points for offering free WiFi on board with just a Krisflyer account.

Check in was easy through self-check-in kiosks just like domestic flights. Staff onboard were fantastic. Some "book the cook" good options weren't great, others really good. Entertainment options a bit limited to what I've experienced on Qantas. Overall a good flight though, especially for the price.

Cabin Crew always friendly and helpful. Seating cramped - foul smelling from toilets, high risk of disease. Guard personal property such as expensive sunglasses Coffee always awful and cold Meal trays toddler sized Not worth the extra cost to fly SQ - use a budget airline, same if not better experience

Good experience although the boarding gate is at the terminal extension hence need to leave lounge to head over earlier.

Seats were uncomfortable and the vegetarian meal was awful. Some of the entertainment didn't work.

Except that our flight was cancelled, by mail, and later moved to 12 hours prior, then the experience was good. In Bangkok we were offered a hotel, it was fine, but would have been nice to know in advance😉

The flight was mostly fine, but I really wished that seats had an outlet to charge devices considering the length of the flight (15 hours there and 14 hours back).

The setting configuration of the aircraft stinks. Nobody should pay business class fares and be so uncomfortable. The design of facing fellow passengers is a brilliant nincompoop.

Could have been better. I prefer Thai airlines only but it hasnt been reliable.

The flight attendants ignored us several times which was annoying. The sandwich thing wasn't very good but it's only an hour flight, it would have been better to have entertainment over bad food.

It was good overall. At 6 foot 1 it's hard to say anything seat on a flight is comfortable but it would be nice to have more legroom. The meals were good but would have liked to get wine much sooner.

Lunch Food was tasteful and had variety. Seat was comfortable. However, when I was reserving my seats during booking, the seat configuration showed was 3-3-3, but when I boarded it was a 2-4-2 configuration? Also during booking, I had also bought travel insurance together with my TG booking. However there was no confirmation of my purchase from Allianz and TG. After several emails with TG contact, sales, reservation and Allianz was i able to confirm my insurance purchase. When the policy was issued, the birth dates of me and my wife were wrongly stated and I had to go through another round of emails with Allianz to get it corrected. Otherwise any claims would be void! It was indeed not a very good booking experience!

Excellent service. departed on time, and arrived ahead of schedule. The whole restrictions around no food/drink is a bit weird even with Covid. Also, no mobiles and iPad use during takeoff and landing is very 2006!

Overall the crew were friendlier than similar premium airlines like Cathay or Singapore. Seat was good. Food was excellent.. the starlink wifi was a real plus. The entertainment was just ok.

Very poor No information given to why we turned around.. No one at airport to help

Friendly and discreet staff. Could have done with a few more offers of water/snacks overnight. Movie and tv selection notably poor. Seats not especially comfortable

The check-in and crew staff were wonderful. The food was reasonable. The online side Qatar was very poor. Seats were very tight and not very comfortable for a 14 hour flight!

I was travelling 3.5 years after. Agree Economy is no business class but the food was mediocre. Ordered a Hindu meal, the salads were bitter . The food was really below quality and had no tast from what I had in the past. Indian Railways probably have a better quality food when compared. However the kids meal was really nice and really appreciate how they were taken care of. The restrooms were dirty .

I found it weird that the quality of the flight different from Australia to Doha than the Doha to Berlin leg. The quality of the toiletries pack (was in a box from Australia) and then a proper bag from Doha. The biggest variation was the inflight entertainment, which had a significantly shorter amount of content compared to the Doha flight. My QSuite seat was also broken and did not recline all the way flat. Wasn’t the best and I wouldn’t be happy if I’d paid cash for the flight.

The plane from Dublin to Doha was quite comfortable. I was in economy and the seats and rows were very tight. The man in front of me reclined his seat and it made my screen incredibly close to my face and I wasn’t able to take my tray down and my knees were pressed against the seat. I had to ask three times for him to pull his seat up but in his defence he hadn’t even reclined it far, the rows were just too close. I had a pain in my side by the end of the flight from the chairs which were quite worn and not very padded or supportive. It was a significantly inferior plane to the plane from Doha to Sydney and vice versa.

Was unable to check in via app or website with supplied booking code (something to do with flight being operated by a partner airline, although the code didn’t work on the partner’s website either) Specified a vegetarian meal during booking, but that somehow wasn’t captured in airline’s system By the time flight crew got to my row, now vegetarian food was available. Had nothing to eat on flight from Philadelphia to Doha! Flight attendant was completely unconcerned and actively apathetic to the situation

Everything was top notch. Only issue was the delay, but Qatar worked diligently to get me on the next flight. They were kind to walk me to their lounge in Doha to make sure I ate, slept and showered.

Food not good as good as last time flew with them

They lost the baggage and said it was deleted from the system. I had baggage tag so was able to file the complaint but there was no PIR number and update so far

I booked tickets for a family of five and specifically paid extra to select our seats together. We spent nearly $1,000 extra (around $100 per seat) for extra legroom so we could sit near each other. However, despite paying for this, we ended up being separated on the flight. This caused a major issue for our family because my parents do not speak English and rely on me to translate and assist them during the journey. I do not understand why Etihad changed our reserved seats without explanation. I am extremely dissatisfied with this experience. I expect the airline to do better, and I am requesting a full refund for the seat selection fees we paid.

Poor boarding with incorrect gate numbers. Poor service they told me to throw away brand new water bottles. Poor immigration officers most likely American who hates Muslims. Poor service in the plane with no Urdu language sign posted anywhere. Horrible seats with no comfort at all they think people traveling in economy are animals. Slow food and water services. Slow baggage arrival.

Stewardess was attentive and was actively roamin to check the passengers on the biz class

Boarding was excellent except they did last call 30 minutes earlier .

Crew Check-In – Kolkata (CCU) The crew handling check-in in Kolkata was outstanding—efficient, courteous, and highly organized. Flight Segment – CCU to Abu Dhabi (AUH) A standard flight overall. Notably, only one in-flight meal option—a vegetarian curry—was available, which seemed unsuitable for a red-eye journey. The crew offered no alternatives, which was unexpected. Flight Segment – Abu Dhabi to Rome (AUH-FCO) Comfort improved on this leg, but service quality was average, falling short of Etihad’s premium standards. Crew attention was heavily absorbed by a difficult couple in Row 15 (port side), resulting in disproportionate focus. It was concerning that a steward had to personally return to apologize, a task better suited for supervisory staff. This highlights a development opportunity for supervisors Anna and Quashim in managing guest escalation professionally.

1st time with. Etihad Airways and it was amazing from check in to crew. Great flight.

In my opinion, Etihad Airways is a first rate airline except for one important element. On the day before my return flights, when I chose my seats on the Etihad website I was charged an additional $55 (US) in order to sit on the aisle. I was not at all happy about this additional "hidden" charge and I felt cheated.

The flight was small and was not cool very bad

It feels like the seat did not have any cushion and just ply wood. The seats are so compact that no one would sit comfortably. I am a slim person and it was super hard for me to move in the seat just imagine what someone else would feel. This airline would be my last option. Singapore Air and Emirates are far far far better than this. Do not travel even for free.

Broken business class seat which could not convert into a bed and had to switch to a narrower aisle seat to sleep

While boarding at PVG, there was a ticket checking at the gate, then there was another ticket checking at the bottom of the escalator, which created quite a dangerous congestion. Not sure which idiot made this absolutely unnecessary arrangement.

Plane was good. But food was bad and air host was so rude. I will never fly with China Eastern again

China Eastern as a member of Sky Alliance airlines should have the same standards overall of their partners, Besides the seats comforts everything else is bellow the standard for a business class travelers. A BIG ISSUE FOR NON-CHINESE PASSENGERS IS THE ABILITY TO CHECK IN ONLINE, by making so difficult or almost impossible there is no chance to get a seat assignment ahead of time then go to the airport and get what is left. THIS IS NOT a SKY TEAM modality.

2 parts to the journey. First leg covered in a newer plane with decent staff + POOR FOOD QUALITY but the second half didn’t leave a positive impression at all as the plane itself was an older built and the crew didn’t serve properly. Language is an issue with China Eastern flights as always, but unmotivated crew just makes it even bad.

Small plane with only two lavatories at the back. You must have a good plan to use it before or after the meal, if you make a bad decision, you will end up with standing in front of the toilet for a while till the food carts empty. The good thing is even there’s a slightly delayed, the plane is still arriving on time which is superb!!

Delay in off-boarding due to customs at SFO... pilot announcement should have come earlier so passengers don't clog aisles.

Price is the main attraction. Staff is OK but difficult to communicate with them due to general lack of English. Food is truly abysmal, the main courses (4) were barely edible. The choices for breakfast served at 5:30 am prior to landing at Gatwick airport were Spaghetti Bolognese or seafood fried rice. Choices offered for all 4 mains were either something rice or noodles. Shanghai airport layover is much too long in a very poorly serviced airport. We were unable to use WiFi; private lounges required cash only payment with no ATM or cash exchange open.

Again, I was presented with birthday pastries two times as a celebrated my birthday on both legs of my trip. I will keep flying to China using China Eastern airlines. As they made this trip a special one thank you.

Couldn’t fly since they wouldn’t issue a boarding ticket. Something to do with not taking the departing flight since it was cancelled due to weather. No notice or anything about the trip being invalid. The app made it seem like I was all good for it. Never trusting travel agency

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