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Cons: "4 hr delay"

Pros: "It was a routine flight and everything was OK but not fantastic"
Cons: "Some of the food served was quite bad .... other options were pretty good"

Pros: "It was our first time flying on Qantas. everything was above expectations."

Cons: "0"

Pros: "staff were nice"
Cons: "-priority boarding isn’t priority -only vegetarian food"

Cons: "Have a choice of both sweet & savoury snacks onboard."

Cons: "Allow married people to travel with their new names."

Cons: "The frittata and the spinach was not the best meal, but the rest seemed really good."

Cons: "Lost 2 of 3 bags. Still don’t have them. Some staff very helpful and empathetic. Some staff very rude and abrasive. Didn’t want to take ownership and work to correct the problem. Had a “not my problem” attitude"

Pros: "Confort"
Cons: "Meal for children first"

Cons: "very cramped"

Pros: ":("
Cons: "Crazy long delay. Wasted a whole extra day at the airport with no help or accommodations. :("

Pros: "Normal standard for that kind of trip"

Pros: "I loved Qantas's attention to detail and their exceptionally friendly staff. Best airline I've used in recent years."

Cons: "Never went, why would you not know that?"

Pros: "Both planes were clean service was good"
Cons: "Both flights delayed"

Pros: "Excellet service. I liked where I seat that was very much appreciated. Its nice to have delightful meal and having bottle of water in seat pocket was a nice thought. Boarding was excelent. It was called section by section. Cabin crew were very friendly and attentive. I always like to fly with Qantas"
Cons: "What I don’t like is always late in boarding... But having said never be late in arrival. Always arrived in time .."

Pros: "Great service, flight was not packed and had an exit row to myself."
Cons: "Delayed by a half hour. Better than the 2 hours the last time I took this flight 3 weeks ago."

Pros: "Overall a comfortable way to travel."
Cons: "For flying business the food was awful; the person sitting next to me actually sent his meal back it was so bad. They had a relatively pedestrian menu, but were unable to deliver. The steak was overcooked and grey throughout, prawn starter was tasteless and bland, and panna cotta was overly sweet and weirdly goopy. The dinner options were so uninspiring that I skipped. I understand that it's airline food - but don't offer it if you can't at least make it slightly acceptable.... The staff was a bit all over the place and slow - it seems like having the flight at capacity was too much for them to handle. The sets in business are really starting to show their age and need a really need a steam clean."

Pros: "Great crew, meals were good."
Cons: "Flight delayed three hours."

Pros: "Comfortable chairs."
Cons: "With an almost 3 hour delay the lack of information from Qantas staff was infuriating and we were held in what felt like a ‘holding pen’"

Pros: "Everything"
Cons: "Nothing"

Pros: "Not much"
Cons: "Delayed no information"

Pros: "Great at all."
Cons: "Nothing."

Pros: "I watched heaps of movies and programs."

Pros: "Flew over the Antarctic! Had an empty seat next to me Looking out of the window Good entertainment system"
Cons: "Not offered a drink until I asked on both meal services. 2hr late departing due to airport congestion due to to Qantas over Sydney centric focus. Food was good but maybe a bit sparse Evidence of of cost cutting. Long flight (14hrs)"

Pros: "Staff was very accommodating"

Cons: "Na"

Pros: "Friendly staff"
Cons: "Angle lie seats. Controls for seating and entertainment fidgety"

Pros: "Everything on time."

Cons: "Average airline compared to Singapore & MZ airlines"

Pros: "Quite a bit of turbulence and I wish someone said it was normal I was worried the whole time"
Cons: "No dairy and gluten free option"

Pros: "Close to two hours delay leaving Australia"

Cons: "I was surprised that we were flying a different carrier than Emirates"

Pros: "On time dep and arr."
Cons: "Nothing specific."

Pros: "Helpful staff, good vegetarian foods"

Pros: "They went above and beyond"
Cons: "All was great"

Pros: "on time"
Cons: "very rough ride"

Pros: "I flew to Sydney from Dallas and back and I had no problems or issues. I would fly Qantas again."

Pros: "Everything"
Cons: "Nothing"

Pros: "I liked that they accommodated my dietary restrictions"
Cons: "I didn't like the seating. It was really cramped"

Cons: "Lost a piece of our luggage--but very diligent about finding it and getting it to us the next day."

Cons: "X"

Pros: "When checking in, the lady at the counter gave us great instruction on how to board and what to expect in customs when we landed in New Zealand."

Pros: "The special meals for my son and daughter were amazing!"

Pros: "Every person that works for this airline (that I came in contact with) was very helpful, extremely nice, and very supprtive."

Pros: "Wrote a story published in the Samoa News today"
Cons: "Never got my bag in Sydney and I am enroute to the Kingdom of Tonga now"

Cons: "Old 747"

Pros: "All went like clock work. Stress free experience."

Cons: "plane was over an hr late due to tire needing changing. Staff we unapologetic about it."

Cons: "A little more leg room"

Pros: "They cancelled return flight and were rude when I tried to rebook; they also weigh luggage and charge extra; had one kind agent who helped; won’t fly again and won’t use cheap flights"

Cons: "Flights to & from Sydney to Melbourne were ok!"

Cons: "Our departure was 30 minutes late."

Cons: "The seat leg room is getting smaller and smaller. You can't put your seat back- you'll crush the person behind! And I'm short!!"

Pros: "Quick and easy boarding at AVV Airport."
Cons: "Seats were slightly uncomfortable but fine for short flight. There was no entertainment. The crew could have been more enthusiastic."

Pros: "The price is in good relation with the quality of service."
Cons: "The attention of the flight coordinator was poor, is a gross person under pressure and with really bad manners"

Pros: "Security was super fast. Boarding was straight forward."
Cons: "Jetstar baggage policy is, as most know, annoying. 7 kg limit on carry on bags or else you have to pay for extra “weight allowance.” Quite annoying since I can’t very well weigh my bag at home and it really changes nothing. You still bring the bag on the pla e. You just have to pay extra"

Pros: "yes it was"
Cons: "Music!!"

Cons: "No thrills airline. Pay for any extras (snack, drink) no entertainment"

Pros: "Friendly staff"
Cons: "N/A"

Pros: "Was a smaller aircraft and a spacious flight"
Cons: "No complimentary food or snack or drinks!!"

Pros: "Travel good"
Cons: "There was a delate"

Cons: "Uncomfortable seats. Flight delayed 3.5 hours"

Pros: "Very nice"
Cons: "Nothing"

Cons: "On time. Friendly staff"

Pros: "Check in was quick easy and we boarded fast"
Cons: "No complimentary drinks"

Cons: "No room and EVERYTHING was an extra charge---we didn't even get water without a charge."

Pros: "The advertised price before finding out about the Bundles."
Cons: "All the ridiculous add-ones for seat preference, food, entertainment, extra leg room, etc. Very misleading!! Difficulty with online check-in and trying to determine baggage needs before actually getting to the airport and then having to pay a ridiculously higher amount. Would have been better to pay the extra and fly on an airlines that puts customer service first."

Pros: "Good crew, easy flight. Front and rear plane entrance and exit."
Cons: "You have to pay exorbitant amounts for food and drink - no complimentary anything."

Pros: "Quick and easy flight"
Cons: "Plane was old and seats weren't the comfortable"

Pros: "Leg room"

Cons: "Since more chairs have been added there is no leg room! My husband had difficulty getting in and out. We will not be flying jet star for longer flights"

Pros: "Very pleasant staff on board and land crew. Difficult to judge food as it was only a snack and as the flight was only just over the hour there was no entertainment ."

Pros: "Quick and easy, just as expected, staff professional and. Friendly"

Cons: "Only one problem was the temperature was too warm during flight."

Pros: "Easy check in, child's play room even though we are not parents, spacious lobby"
Cons: "No comment"

Pros: "Checkin in Avalon, Melbourne EXCELLENT. Wife in wheelchair. Agent checked in all our bags. Then had to change planes in Sydney where they tried to charge $80 per bag for extra bags that Melbourne agent had checked in for free. Avalon longer trip to airport but fewer problems and people--and better Jetstar employees."
Cons: "When you are treated humanely and special, there is little not to like."

Cons: "Do not recommend, beware of non standard baggage rules. Book baggage online 3hours before the flight"

Pros: "The ice with my champagne"
Cons: "Delayed for 4 hours with no nappies for my 1 year old ... no priority boarding for families with shattered children ... lying boarding staff Vallentyn or something like that ... no ability to check in online due to a message saying we had a special request ... we didn't and have checked online to HNL and SIN recently with JQ without a problem."

Cons: "I was charged $250 for luggage because my wife and I each had a 50 lb. Suitcase. A massive rip off. I will avoid Jetstar whenever possible."

Cons: "Delayed departure which affected my travel plans"

Pros: "On time. No fuss. No frills. As per expectations."
Cons: "Lower standards for no-frills airlines. Slow check-in at AKL, make sure you arrive 3 hours before departure time."

Pros: "Plane was unable to get to a gate after landing but we were kept informed."
Cons: "Paying four dollars for an orange juice."

Cons: "They don't serve glass of water,want to sell small bottle for 4$"

Pros: "Nothing, never, ever go on Jetstar"
Cons: "No explanation, no time table, awful service."

Pros: "Smooth boarding. Mostly on time and friendly staff for most the journey. No major complaints"
Cons: "Seats have less leg room than air asia. :("

Pros: "Nobody told i couldnt bring luggage had to pay extranfee"

Pros: "Sure the low prices are appealing but are they worth it? Not unless you enjoy wasting half your vacation at airports waiting for 5 hour delayed flights or being rerouted to a different city and spending 2 hours of your time on hold trying to get them to rebook you."
Cons: "Sure the low prices are appealing but are they worth it? Not unless you enjoy wasting half your vacation at airports waiting for 5 hour delayed flights or being rerouted to a different city and spending 2 hours of your time on hold trying to get them to rebook you. They charge you for everything including water and if you don't pay for your checked bag ahead of time it costs $160 to check at airport."

Pros: "I was charged $300 and forced to check my bag (weighing less than 50 pounds) and my carry on. These charges were absolutely not predictable."

Pros: "On time, polite, friendly crew. Smooth flight. All good. And good value for money."

Pros: "It was quiet. Quick and comfortable waiting for our flight. I enjoyed the meat pie, coffee and service while waiting. I was aloud to have a nap. Felt refreshed. Kayak gave me a great price. I saved $400 for my family flights all up."
Cons: "The flight was delayed by an hour but it was an accumulation of air conjestion towards the later flights. Overall we were able to charge our phones and get comfortable before flying."

Cons: "Jetstar nickels and dimes you to death. $4.00 for a cup of coffee as an example."

Cons: "On time"

Pros: "Pilot did an outstanding job while landing in Sydney! Smoothest landing during my recent 11 leg journey...5 of which were jet star."
Cons: "I was charged $50 and made to check a bag that I had previously carried on during 5 other flights."

Pros: "Exactly at time"

Pros: "Timely, warm friendly crew, comfortable seating"
Cons: "Flying out of Avalon Airport in Melbourne. Too far out of the way."

Pros: "Crew & Air craft was good"
Cons: "Delayed flight"

Pros: "even thought they departed late we landed on time"
Cons: "both flights departed late"