Low season | November |
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High season | April |
Brutal as can be … delayed by 24 hours then delayed and hour on the tarmac then delayed three hours in Chicago, screaming child behind me kicking the seat for the better part of 10 hours… couldn’t be worse
Brutal as can be … delayed by 24 hours then delayed and hour on the tarmac then delayed three hours in Chicago, screaming child behind me kicking the seat for the better part of 10 hours… couldn’t be worse
Every Single leg of our trip was delayed signifigantly... including a new flight we had to take because we missed our connection flight due to delays.
Crew seemed annoyed by the fact we were there. Very unpleasant
Flight was delayed due to the late arrival of the catering truck, which is quite unacceptable. There was a beverage service, but no pretzel, or cookie, or nuts were served in coach.
Flight was late due to mechanical, had to spend night in hotel. Experience disembarking plane was poor, United did little for passengers except what they were required to do by law.
Should have video screens Plane audio was poor and without wired connection hard to understand crew. Should serve more than just cups of water and pretzels on six hour flight. Did not see crew rest of flight. Fix charging sockets to retain charging blocks.
The crew were really great, but the 4 hour delay in small chunks was the worst.
I was delighted that we were able to get on the 4:40 pm flight rather than our original booking at 6:55 pm!! Other than that, the flight was comfortable and landed early😊
More storage space and leg room, but all-in-all a wonderful experience.
All planes flying to Mexico City are very old. Seats don’t even have power outlets.