The crew was very pleasant, they even tried to entertain kids on the plane, which was great.
Charged $150 for two bags and charged for everything else on the plane, even coffee! Boarding was terrible, just a free for all with endless lines and no regard for families or those with special needs.
I thought my ears were deceiving me when they mentioned 3 AUD for lavatory use! Inhumane! And that's on top of having to pay for my check-in luggage. I felt completely dooped! Traveling through the outback, I had no scale, no wifi, etc. And after paying an exorbitant amount, we were STILL given hassles for our carry-on.. Apparently if you "wear" your luggage on your body, it's free of charge (but on aggregate, it still adds to weight & balance of the plane). And how this all contributes to fast handling is beyond me. Moronic rules! Of all the great times I had in Australia, JetStar was the only utter disappointment I had to endure! Never again!
baggage charges are ridiculously expensive. Let alone the ticket price, which was not cheap. Never again with your airline.
I got there
They charged extra for our bags if I would have known that up front I probably would have used another airline
Impossible to sleep
No food or entertainment
Flight was delayed
Price is right. It's such a short flight that it's almost possible to ignore the discomfort.
Late arrival of previous flight so late taking off. No leg room for anyone even slightly taller than average.
Boarding was swift and easy. Staff very pleasant.
Seats are like so tight...harly any space.. It's just too cheap
Flying could have been smoother
No fuss, boarding was easy and well organised, very cheap flights
Did print barcodes on ticket so had to wait. Paid for queue jump but didn't print out on ticket. Rough landing.
Flight was delayed
Boarding was simple. Disembarking was quick.
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