|Flights arrive in||Sydney Kingsford Smith|
|Flights depart from||Japan|
|Airlines||AirAsia X, Jetstar, Fiji Airways, China Eastern, Malaysia Airlines, Scoot, Vietnam Airlines, Singapore Airlines, Cebu Pacific, China Airlines, Tianjin Airlines, Air China, XiamenAir, Qantas Airways, Philippine Airlines, Hainan Airlines, Cathay Pacific, Korean Air, Asiana Airlines|
Pros: Pleasant attitude of crew.
Pros: Extra charges for luggage, food and entertainment are ridiculous.
Pros: Premium flat bed is an old style business class sloping sleeper Affordable, though not cheap
Cons: Food is very poor Cannot check bags in until 4 hours before flight. Not helpful when transferring from an earlier flight.
Cons: Had layovers in Malaysia and ended up being charged $145 extra dollars because of a checked baggage (which was supposed to be included in our ticket already)
Pros: They got me to my destination
Cons: No legroom, very narrow seating, no meal, expensive and no on board entertainment for a 7 hour flight
Cons: We had to pay double to check our bags at airport because we did not pre check them online. Ridiculous
Cons: Worst airline I have ever flown
Cons: The flight left late. It just made it to landing in Sydney before an electrical storm shut down the airport. If the flight had left on Tim e it would have made it to Sydney before the shut down. We spent 3 hours in the plane on the Sydney tarmac.
Cons: Baggage fees. Website. I tried for days to prebook bags. It kept coming g back with msg. Session expired. Go back. I did this several times finally gave up. Cost me $100 at airport. I had flown Virgin three days before and had baggage included. Wil fly them or Quantas next time.
Pros: unexpectedly about an hour into the flight an announcement came over the loudspeaker. It was something like this : Attention Attention please pull on your oxygen mask when it drops and place it firmly over your mouth and breathe calmly. I was shocked and everyone that I could see looked shocked. Then nothing. It was the announcement that you never want to hear when on an aeroplane. About 5-10 minutes later another announcement that it was an error and a wrong button had been pushed. It certainly was the wrong button to push.
Pros: I love that the planes are loaded from back to front!!! I wish airlines in the states will follow suit. It seems that this makes the most sense.
Pros: Great food and drink..complimentary on Fiji Airlines. Economy class seats are bigger than all US airlines!
Cons: Late to board d in Fiji due to ‘ operational’ reasons? Late arrival into Honolulu. But overall good flight
Pros: Good flight
Pros: Company in the plane Stewards were indeed what saved the whole ordeal with Fiji Airways for me.
Cons: Not leaving at the advertised time both from SFO and NAD Not having enough overhead space in the NAD to TBU flight.
Cons: boarding was slightly confusing, but flight was super-full and many other travelers were rude while waiting. also - wifi did not appear to work at all, and directions were not useful
Cons: It’s no fault of crew that the flight is difficult due to length of time from Pudong to Vancouver! But the seats are too close for such a long flight and my tv only had one ear plug working (yes, we changed plugs to try to get it to work, but because the plug-in jack on the tv itself was broken, it just wasn’t able to be fixed during my flight), and the tv is the only thing that makes the flight remotely bearable!!
Pros: This flight was shorter but i felt flight attendants were still very attentive.
Cons: Didn’t have individual screens to watch movies. One movie didn’t have English subtitles. Not that i cared because I was in and out of sleep, just pointing it out.
Pros: Wonderful service. Comfortable flight. Boarded on time. Food was good and entertainment was good
Pros: Amazing plane, latest technology, great customer service, clean bathrooms at all time. It was an experience
Cons: Nothing not to like. They went above and beyond
Pros: Pleasant steward
Cons: Delayed and waste time at Jakarta airport
Pros: Amazing plane, latest technology, great customer service, clean bathrooms at all time. It was an excellent experience The seats were so comfortable as well, and the customer service on and off the plane was amazing
Pros: Friendly crew. Comfortable and quiet flight
Cons: Dinner service slow
Cons: Answers together with Perth to KL. I understand from other flight individuals that MAL. Flights are always delayed.
Pros: There is nothing to say this is a no frills airline and that is what you get. Departure was on time and arrival was also on time. Food on any airline isn’t good at least on airline i fly. The important thing is getting there safely and this airline company does that.
Pros: Crew were professional, friendly and efficient. Aircraft was clean in the cabin and in good serviced condition. Check in Staff were efficient, friendly and professional.
Cons: Seating configuration in economy very small. My Husband is a tall, big man and was cramped by the seat pitch, which made his trip very uncomfortable. To think that we have to pay for such an essential item to life as WATER, when it is free on most other airlines....or at the very least you can get a glass of water. I couldn’t believe the charge price for a tiny bottle of water and the fact that you can’t even get a glass of water either. This is an outrage and a rip off to customers.
Pros: It was a good flight
Cons: The long delay......
Pros: Overall okay. Food was not in our list because the flight is about one and a half hour. No entertainment as it was a short one and we departed earlier than the estimated time.
Cons: Unfair policy of no outside food, treating its customers in a captive state; cabin is dirty with little cleaning work done. Won't fly if it were not cheap.
Pros: Good service and good beverages on the flight. VN Airlines is always my preferred carrier to/from Vietnam.
Pros: Excellent check in and boarding. Being a short flight, by the time they've served you water or juice, it's time to land.
Cons: Only juice or water?
Pros: Crew was excellent and the flight was great.
Cons: My Kayak account was opened in the US years ago. Google and Gmail are blocked in Mainland China. So if I book hotels or flights any updates or ticket information is sent to my Gmail account which I can never see I realize that too late and tried to notify you but you never answered back I realize that too late and tried to notify you but you never answered back. I feel I cannot use Kayak in China anymore.
Pros: The flight was a half hour late departing but once we got in the air it was a quick flight. Beverages were served and then it was time to land. Deporting was quick and painless.
Cons: The flight was delayed by 2 hours and then it was late another half hour for boarding.
Cons: It was super hot before and after the flight took off. Felt like tha AC of the airplane was broken. Other passengers and I had to use magazines, safety info leaflet to fan off the heat.
Pros: More space then previous flights. Attendants very pleasant and helpful.
Cons: Ran out of the food choices by the time they reached me. Had to make do with what was left.
Cons: Everything. Singapore Airlines had a great reputation. Imagine my disappointment. It was a horrible flight. The crew was nice enough, but inattentive. The food, if such a term may be applied here, was inedible. Just vile. In flight entertainment was a complete joke. Boarding was awful, but it always is. Seats were extremely uncomfortable. This racket is the ultimate way to rip somebody off of $1000. Horrible.
Pros: Excellent service, made a very long flight very pleasant and enjoyable.
Pros: The plane was new. The in flight entertainment system was good, although I never got to experience it fully because the Flight attendant kept switching it off, as I had paid extra (an arm and a leg) for a “bulkhead seat”
Cons: The service was beyond awful! The Flight Attendants had a “could care less” attitude. I had special ordered a meal, and they gave me the wrong one. I did not want to make a big deal, so I just ate it. Then they did not offer any beverages when the meal came! I literally had to beg them to make me their famous “Singapore sling”. Shocking really!!. When I had my coffee, my request for cream and sugar went ignored THREE times. Finally they grudgingly gave me only cream, rendering my coffee undrinkable. .....And the list goes on. Never ever will I travel on this horrid airline again!
Pros: Being one of the best airlines in the world, you can really go wrong with these guys. Always a good experience.
Cons: As always, economy class is getting tighter. But economy here is still better than the western airlines.
Pros: Quick and fast boarding
Cons: So when I bought the tickets. I paid for extra luggage of 40 kgs, then I unselected the assigned seating since I didn’t care where I sat, and I would rather use that money to pay for the extra luggage. I double checked several times before proceeding. At the check in counter, guess who had to pay extra because apparently the 40 kgs did not go through.
Pros: Friendly and ready to help crew
Cons: No form entertainment whatsoever. Deleted for about 2 hours
Pros: In time departure
Pros: Boarding was quick and flight was on time.
Cons: No in flight entertainment, but you get what you pay for.
Pros: At least no gate change or delay..shock shock
Cons: Checkin as usual was understaff and slow....agent refused to enter our getgo numbers or change our seat assgnment as had been done in the past. Refused to orint boarding pass because i had on my phone....i dislike this and want paper backup! Speaker system for gate announcements at term 3 is the worst! Boarding is always bad but now a new system to read tickets is worse than ever! My knees touch the seat in front it is so crammed...at least short one hour of discomfort.
Pros: Food, crew, handicap assistant, stewardess
Cons: No screen/tv
Pros: Services verygood
Cons: All staff was excellent
Pros: Excellent customer service with every question
Cons: One hour departure delay due to technical checkup but I’m glad they fixed it prior to taking off.
Pros: Meals were tasty and drinks were great. Service was wonderful. Great entertaining selections.
Cons: Nothing, really.
Pros: Food and Crew
Cons: Limited IFE and complications with hotel meant to be provided due to long layover.
Pros: Entertainment system was good - toilets relatively clean
Cons: Main complaints are with other Rude passengers, kicking seats, failing to return seats upright during meal times. Cramped space and no offer to move to available seats. Food was poor quality on this flight. Such a difference from our flight on same airline to China
Pros: Great films
Cons: .no veg option unless prebooked
Pros: great service and attitude by the staff, on time flights, and the food was fine
Cons: The plane was a little old and there were no entertainment options
Cons: No leg room. No new movies - like watching reruns
Pros: Boarding was easy.
Cons: Food ! Tasteless and bald..
Pros: The stewards and stewardess’ were pleasant
Cons: Our first Air China flight departed 2 hrs late and then to top things off they lost my wife’s luggage on the way to Thailand. We had to wait in the airport for hours for it arrive on the next flight. The experience at Beijing airport was my worst experience in any airport. The Chinese staff were very rude. Just to transfer planes everyone must submit their fingerprints. I don’t think I will ever fly Air China again simply to avoid this airport.
Pros: Crew was attentive
Cons: My tv screen did not work well. There was a man behind me coughing all 15 hours. I would think that the flight crew would advise him to cover his mouth when coughing or offer him warm tea. Plane was dirty. No ports to charge electronics. Very outdated plane.
Pros: The crew we're very nice
Cons: I had to run through Beijing airport because I had 45 minutes for connecting flight-----gate was very far from arriving gate. I am at Bangkok airport now waiting on 2 pieces of lost luggage. Food was not good.
Pros: Getting off of the plane
Cons: This was a discount garbage carrier. I have ridden on cargo boats off the coast of Nicaragua that I would recommend before Xiamen. They don’t give you your connecting boarding pass when you leave the country. You have to go through China’s bullshit customs service three times just to get to your next flight. Chinese customs is like a bowl full of retarted fish smelling their own farts. Six people doing nothing while one blithering idiot Stubles through paperwork.
Pros: Almost nothing, this was a terrible flight and experience! The movies were good, that's about it.
Cons: No online check-in, long waiting at in-person check-in. Rude, inattentive personnel; worst is that every passenger in transit need to go through customs in Xiamen which is terribly complicated. No word about this upon booking or on Xiamen airline's website. Customs in China isn't a nice experience either. Nobody was able to find the right way for check-in, it was a mess. I will never fly again Xiamen Airlines and I recommend to everyone to avoid this airline under any circumstances.
Pros: food and service
Pros: I paid $14.95 to have a seat selection before departure however, my seat was given is in the middle not the roadside seat I prefer either karak to refund all seat selection charges.
Cons: I paid $14.95 to have a seat selection before departure however, my seat was given is in the middle not the roadside seat I prefer either karak to refund all seat selection charges.
Cons: I was charge a terribly high exchange rate for this tickets! Not acceptable at all.
Cons: We came from a week of 45° heat to air conditioning with misting capability, very impressive, loved it. But l got very cold, my own fault didn't a ask for a blanket quick enough.
Pros: Not much to like other than access to Cathay pacific lounge at SFO Over booked about 50 seats fights in the aisles security on board blamed on a computer glitch delayed over 2 1/2 hours Business class old uncomfortable seats. After flying Singapore business last week I was appalled at what quantas had for the same price I’m dreading my flight back home on quantas I won’t fly them again
Pros: On-time, Food, Comfort
Cons: Special Assistance not provided inspite of it being booked with ticket.
Pros: The service was really good
Cons: My bag was broken when it came off the plane so I wasn’t happy about that.
Cons: Old aircraft with seats in very bad conditions.
Pros: No delays. Reached destination an hour early. Food was very good.
Cons: My main issue is with the payment confusion between vayama and philippine airlines (unknown outstanding balance came out after managing my booking) which caused major hassle because both parties couldn't help me even after several calls/emails. Actually, another vayama-Philippine airlines passenger reached out to me after she experienced the same situation. Baggage allowance very strict. Would prefer more asian entertainment content.
Pros: not much.
Cons: lousy entertainment system, old plane, food mediocre, kept the plane freezing cold, check in process a gong show.
Pros: Great crew, good food
Cons: No entertainment either flight or snacks to purchase.
Pros: Im comfortable
Cons: The food
Cons: The lounge is awful.
Pros: The company seems to be good based on their tv advertisement.
Cons: Seems like the crew doesn’t pay attention to people who does not speak mandarin or don't want to pay attention to a different race, gender or color of people. They kept at minimum contact as possible even neglect to collect the snack rabish until called by their fellow Chinese who asked for that to be removed.
Pros: Crew is nice!
Cons: The screen/entertainment is totally not working, and it’s not only my seat, it’s more than 4 seats not working just around my area and the crew cannot fix it. So we spent 12-13 hours without anything to watch or listen. The crew told us such Boeing 787 international flights in Hainan airline was used to run China domestic lines and the entertainment system was ruined by Chinese older passengers who do not know how to use it, but this sounds like a really stupid excuse for what happened, because there is no visible damage to any hardware of the entertainment system. I’m not suggesting taking Hainan airline until they fix this issue. By the way, on my return flight, my entertainment system works fine, but there is one person who sit in the front row had bad luck. Again, this is not occasional insident, it’s happening widely in this route.
Pros: Customs really fast
Pros: The food is excellent.
Pros: The crew was wonderful. Very polite and professional. The movie selection was the best I had ever had.......great job there!
Cons: I am 6-4, so I always struggle with comfort. My legs cramp and my back aches. The meals look good and I even try them sometimes, but me and airline food seldom work out.
Pros: Food is delicious and fresh
Cons: The inflight Entertainemnt is lacking. Shows are too old and few.
Pros: only the deffective TV particularly seat 30f
Cons: deffetive TV..i just sleep thru out my flght
Pros: On time, safe, standard service
Pros: flight attendants were very sweet.
Cons: Food, late both from and back ways.
Pros: Everything. Will definitely chose them again.
Cons: my travel trip from Kuala Lumpur to Korea and return face critical situation during landing at both airport ( Incheon and KLIA). I WOULD LIKE TO SUGGEST KOREAN AIR HAS TO CHECK YOUR TYRES CONDITIONS BEFORE TAKE OFF. I WILL NOT FLY WITH KOREAN AIRLINE ANYMORE
Pros: Crew, Food, Boarding, Entertainment.
Cons: My husband and I sat in row 30 (center & aisle). I sat in the center. As soon as the plane took off, we all heard a dog bark nonstop. The lady directly in front of me had brought a dog!! We felt terrible for the person to the lady's left and right. And then in the middle of the flight her dog pooped all over the floor! And the poor Stewardess' (they were SO wonderful) had to clean up the mess. Then the lady had to clean up more pee and poop and left all that mess right in front of my feet and handbag (which I put under the seat)! I had to hold onto my handbag and shoes the entire trip bc it was touching the pile of dirty paper towels! I couldn't eat the meal due to the gross situation, and I was very upset about this situation all bc of this one lady who had no regard for the ppl around her and behind her! I don't know what your policies are concerning bringing a dog on a plane, but it ruined my flight. I love Korean Air, and love the service and the stewardess' professionalism and attentiveness, but this has made me think twice about flying anywhere on Korean Air!
Pros: service/food excellent
Cons: old aircraft with outdated and worn 'cradle' seats that are hard to find these days. Unlike claimed it is not a flatbed type.
Pros: Great service, plenty of leg room, exceptional staff. Toilets refreshed often. Will def fly again.
Cons: More detailed online infor for kids food. Australian fried rice varies greatly from korean!!! Potato crisp packets of chips would be a good snack option for kids instead of prawn crackers / brownies. Kids like plain stuff!
Pros: The seat aircond cooling
Cons: Food..should have local halal foods for muslims
Pros: Didn’t like any part of the flight.
Cons: The cabin was way too hot for comfort. The food wasn’t good. Little entertainment options.
Pros: - Excellent leg room for Economy - Adjustable height foot rests - Impeccable service from flight attendants - Decent selection of media entertainment
Cons: - Potatoes overcooked.
Pros: Even coach had plenty of room
Cons: Appreciate that there was food in flight but the taste left much to be desired. The entertainment selection was extremely sparse and could have been much better with English subtitles.
Pros: Nothing! They made me very upset!
Cons: They made me cancel my 6 month stay to a 30 day stay when I arrived at the airport, otherwise they would not allow me on the plane! They said I needed a vista for the length of stay which I always get when I am in Manila for the past 8-10 years that I have been going without any prior warning before I confirmed this booking! I was charged $500.00 to change the departure date! Outrageous!
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