|Flights arrive in||England|
|Flights depart from||Queensland|
|Airlines||China Eastern, Malaysia Airlines, China Southern, Etihad Airways, Virgin Australia, British Airways, Emirates, Korean Air, China Airlines, Virgin Atlantic, EVA Air, Philippine Airlines, Qantas Airways, KLM, SWISS, Cathay Pacific, Lufthansa, Singapore Airlines, Thai Airways|
Pros: Boarding was very easy. The flight was on time, and the crew was very attentive and friendly. The food was good. Plenty of entertainment to keep me busy on the 12 hours flight. I was very surprised considering how low the price of the ticket was.
Pros: On time!
Pros: The actual flight was really fantastic, food was warm, flight was relatively comfortable/smooth, entertainment at least for me was good, since they had a decent amount of Japanese music to choose from, and the attendants were friendly and nice. Everything was 100% on time as well. I could complain more about tiny tiny things, but for $500 I felt I got a lot better service than United on an equivalent route.
Cons: Seats were slightly stiff, but not too bad. Only bigger issue was upon boarding all the people lined up in a 100+ yard line and caused a bit of commotion instead of waiting for their seat numbers to be called and forming a small normal line. This is in no way the airline's fault, and they tried to make it work in spite of the people doing it, but as a Westerner this was confusing.
Pros: Didn’t provide convenience to parents with baby/toddler to checkin and boarding.
Cons: Flight attendants are excellent, polite, warm, professional.
Pros: The crew was great. Very attentive and super friendly.
Cons: Value flight so no luxuries. Wifi doesn't work, USB port was broken... Got us where we were going for a great price though.
Cons: Connecting Time
Pros: Having 2 seats to ourselves
Cons: Crew hurried;seats cramped;boarding a pin-had to take watches off;food indifferent;sat on Sydney tarmac nearly 1/2 hr
Cons: Delayed for more than an hour..
Pros: Gotta love seats in business class that lie flat and even give you a little bit of a massage. Superb crew.
Cons: I haven't even made it to my destination yet.
Pros: Plane left late from Manila and was asked to run to catch the connecting flight to LAX. Monitor did not work. Flight attendant/s were rude whenever their asking to stow away foot rest. Never say please. When I got to LAX, I needed to wait for the very last luggage for me to find out that my luggage was left in Guangzhou. No apologies whatsoever and was given a direction to file a report. Very sad experience.
Cons: Focus on customer service. More training with staff since they are dealing with different nationalities.
Cons: Food is catered for one group of people, should be more international.
Pros: Overall, the service is good.
Cons: There is still room for improvement. Flight attendants need to be better trained in dealing with passengers. Spend the time to "listen" thoroughly instead of saying "OK I know" & then fuffill the passengers request. Sometimes, little details matter, even they did the job right. Try to do better!
Pros: fast boarding time Premium Economy
Cons: entertainment system keeps crashing even after hard reset, Premium Economy class seat limited space not worth that upgrade. They're switch back to Boeing 777-ER from the new Boeing 787.
Pros: The food on the way to China and on the way home was horrible. They stopped serving cup noodles too. Only sandwiches when I asked for other option when the main course weren’t good.
Cons: I didn’t like the food choice at all. The fish didn’t taste good. Chicken with pasta tasted cheap and the beef with potatoes were spicy. Should have make the spicy sauce on the side in case for people who can’t eat spicy food. They used to serve 3 meals now cut down to 2 meals... maybe it’s time to reconsider another airline.
Cons: As above
Pros: Breakfast was slightly better than dinner choice
Cons: Window seat is quite cramped and I am not sure why I had to pay to choose a seat before this flight but not for my previous flight to Singapore which resulted in me getting one of the last seats available which was a pretty cramped window seat. Also too many repetitive announcements
Pros: I enjoyed the quick flight and friendly staff
Cons: I ordered Jain food and the whole trip from Chicago to Mumbai I’ did not have Jain vegetarian food. I did not eat for 18 hours
Pros: Seats comfortable especially when plane not too crowded of course!! Blankets large and warm.
Cons: Staff could be a bit friendlier Movie choice is ok but could be better Food can be improved drastically and could be healthier options
Pros: have good lounge seats
Pros: Efficient flight
Cons: Surly check in staff.
Pros: Fast flight
Cons: Delayed departure due to headwinds for incoming aircraft
Pros: Took off a bit late but good communication around it. Comfortable easy and accommodating
Pros: Great, love the ATRs
Pros: On time
Pros: The crew was exceptional, taking care of each individual passenger. Requests were answered immediately, not that really much was needed other than perhaps an extra coffee. Very roomy seats made for a very relaxed flight and entertainment was excellent. I will definitely choose British Airways again.
Cons: The only thing I thought could use improvement were the headphones. The cable could use 2 more inches in length and I was not a fan of the breakfast choice.
Pros: Over all good means.........., All well nothing to my dislike
Cons: Nothing to dislike
Pros: Comfortable flight. Staff were friendly, helpful and accomodating. Food was delicious.
Pros: Fast boarding with group number priority
Cons: No complementary rescteshments. You had to pay and only pay by card.
Pros: Crew were very friendly
Cons: The aircraft was 21 years old and showed every minute of its 21 years. Economy class is very bunched. On board food was average at best
Pros: They were very courteous and provided us with a solution with an overweight luggage so that we wouldn’t pay the extra fees. Flight was very smooth on the 777. Best flight ever.
Cons: Nothing negative about this flight.
Pros: Efficient and very friendly cabin staff. Captain and team kept us informed of flight progression at reasonable intervals.
Cons: Some slight delay in clearing up some catering equipment.
Pros: All was fine
Pros: The seats on the A380 are a bit larger and offer more leg room. The food is always good and the service is first class.
Pros: Service on the plan was excellent. Food was delicious
Pros: The service is always way better than American flying
Pros: The staff was extremely helpful, including bumping up our seats to the front of the plane.
Cons: The plane was old and cramped. I was dying in there.
Cons: The only thing that brought my rating of this flight down was the fact that it was so hot in the plane! From the moment we boarded, this plane was, for reasons we couldn’t figure out, stuffy and uncomfortably hot. My pregnant girlfriend did not particularly enjoy this flight.
Pros: Punctual take off and landing, attentive crew, excellent entertainment system (Especially for short haul flight). One of the best meals I’ve had in the air too - great that this along with unlimited drinks was free!
Pros: Everything. Will definitely chose them again.
Pros: I like the staff was very nice, and boarding process was not bad.
Cons: The aircraft was extremely dirty, also my seat was saturated with a spilled drink and it was all over the seat and the tray table and tv, there was old food crusted on the seat back. I didn’t want to touch a thing thank god it was only a two hour flight. Very very outdated.
Pros: Friendly airline staff. Ease of obtaining boarding pass at the counter. Clean, modern aircraft. Thanks China Airlines!
Cons: As with all airlines, the "the hurry up and wait" processes associated with getting onto the plane are tiring.
Pros: I liked that cleanliness and the blankets were really nice! I liked the selection of entertainment. The food was alright for getting meals on a airplane. The staff was very nice as well.
Cons: The space was very small and if someone tall is sitting behind you, you cannot our seat back at all so for a 15 hour flight that’s pretty bad. Everything else was good!
Cons: Everything perfect
Pros: Service & price
Cons: Not much legroom for economy customers, limited entertainment & food selections
Pros: Comfort, service food and entertainment. What more can you ask for.
Cons: Nothing. ]
Pros: Good collection of movies
Cons: To pay for luggage for international flights while on their website it says i dont have to pay if im going to South Africa. The food was not so great.
Pros: Super friendly and helpful crew, food etc was fantastic very enjoyable flight. Thank you
Pros: Really friendly crew, they go the extra mile to make passengers happy and comfortable.
Cons: There was a boarding delay but flight still arrived in Hong Kong on time.
Pros: Fabulous flight, light on passengers, so excellent service given by the crew. Virgin goes the extra mile on service and little perks. 747-400 planes also very comfortable, compared to the Airbus 320,
Cons: Nothing. Trip both ways were outstanding.
Pros: I like everything five stars rating.
Pros: Never heard of Eva air, highly recommend. The plane itself was very comfortable, many amenities provided. Staff was very friendly and helpful.
Pros: Alll good and arrived early!
Cons: I know that you have nothing to do with the reservations, but vayama flew me to bali with no return ticket. I even emailed them to confirm my reservation when I was in bali, but when I went to fly home I had no reservation and had to purchase a flight home. This is outrageous and I'm pretty sure illeagal. Now I know you had nothing to do with the reservation my original search started with you for that reason I will not be using kayak, vayama, nor eva air ever again and will suggest everyone I can to do the same. This is outrageous that i had to buy a return ticket home until i get a refund i will not stop.
Cons: People abuse the wheelchair policies although they are physically fine.
Pros: One of the smoothest landings I’ve ever extin my life! The food was excellent- all our children ate from 17 down to 2. We were provided blankets and pillows (which you sometimes can’t get on other airlines). Would fly with them again for sure - great budget airline
Cons: We had about a 35 minute wait once on the plane before we could take off. Not sure why it took so long (other than they said we were number 7 for takeoff). Also once we went through airport security and sat around we had to go through security again before getting to our waiting area (or hold area) but we had to throw out our water. Not sure why seeing as we purchased the water in the airport.
Pros: Everything was smooth - no issues or delays. Food was great Would fly with them again for short distances.
Cons: Apparently if you book with a third party booking Philippine Airlines does not provide you with meal or hotel voucher in Manila for long layover (22 hours). Had I booked directly through them they would have provided meals/hotel for the night. Instead we had to get two rooms for our family of 6. For this, I wouldn’t recommend them (if using third party booking).
Pros: Business class from Bangkok to San Francisco was good overall, especially for $1400 one way. Food was not very good for business class, was more in line with JAL, EVA, Korean or ANA econo class but again, for the price, no complaints. Great friendly service, quick boarding. Priority Pass didn't have a lounge in Manila but thankfully, Philippines Air had their own lounge with great food and drinks for 1st Class and Business class ticket holders. Plane from Manila to SFO was older, screen way too far away, not even reachable without getting out of the seat. Business class seats don't quite lay flat but no complaints for the price. Would fly with them again!
Pros: The safety video shown before the flight is the best I have ever seen, highlighting so much that is amazing in the country!
Pros: Crew and check in were very accommodating to our family with two small children.
Cons: Food served did not have any vegetarian choices.
Cons: Entertainment system was old and slow. So-so food. Air New Zealand was better than Quantas for similar journey at same week of year and about the same price.
Pros: Food was delicious and service excellent
Cons: Slow customs in Honolulu
Cons: We DIDN"T GET TO FLY TO SYDNEY. We were re-routed to SAN FRAN, then to Melbourne! WE MISSED TWO DAYS of our trip!!
Pros: Economy seats were surprisingly comfortable . As usual not enough toilets!! The boarding in Jnb was the usual security schlepp but all in all no complaints and I will certainly fly this route and use this carrier again.
Cons: Not enough toilets on board - peolequeing forever to get a chance,really tough on the parents with children.
Pros: On time flight ,no problems.
Cons: All was fine.
Pros: MCR airport Mert & Greet parking was smooth and efficient.
Cons: Flight was delayed 2 hours due to bad weather. Additional baggage payment to Air Baltic did not show up on the KLM system and we had to pay again. Nowhere to address this with Air Baltic even in Tallin. Handlers seem uninterested and refer us to ‘the website to address the issue.....’
Pros: short, sweet and to the point. 1+ hour flight is usually an easy hop.
Cons: Landlords gave an unpleasant service! Which continued with late of 50min of the flight, they didn’t do anything to help/ to provide the passengers the answers. The food was cold It was comfort place to sit. Bad experience with KLM
Pros: The crew was really friendly.
Cons: There was a Force Majeur delay in Helsinki due to wings freezing that caused 20 minute delay to Amsterdam and made the interchange stressful.
Cons: Trouble checking in regarding a visa issue?.. no other trouble at the other airports..
Cons: I am still in Budapest and was not able to fly back on my Hungarian passport.
Pros: From start to finish, Sevdije was in great hands. She had to be in a wheelchair, and there were three connecting flights in countries where she doesn't speak the language. It could have been so complicated, and everyone made it SO EASY. She was all smiles when she arrived in Boston. THANK YOU!!!!!!
Pros: Reliable, modern cabin, nice crew
Cons: Some more music choices would be nice
Pros: flight was totally fine. Thanks to Swiss hotline, they could find my booking and send me the documents some hours before take off.
Cons: Kayak has asked for my e-mail and phone number which I provided but never received any order confirmation. Finally it seemed that my flight was never booked. Unluckily Kayak did not forward my contact details to the other brookers in between and definitely not to Swiss. Never Kayak again.
Cons: Seats are too cramped for an international flight.
Pros: Nothing I like
Cons: The seats assigned are so at the back at the aircraft. Even both of us are members of the airline we haven’t received any flight notification. That’s really bad
Pros: Enjoyed food and entertainment films.
Cons: Great service and got back earlier than expected.
Pros: Comfortable enough on board. Good service.
Cons: Late out and inbound. Dirty Airbus plane outside. Needs a good scrub!
Pros: As per usual, Cathay’s service was top notch. Friendly, courteous crew, good food, a great entertainment system with a great selection. This particular flight was very smooth and, as it was only around 65% full, I was able to stretch out and get some sleep.
Pros: Smooth quiet flight.
Cons: Mac and cheese isn’t what I was expecting for vegetarian.
Pros: Arrival on time .
Cons: Changing birding multiple times.
Pros: Very impressed with the flight crew team!!!
Pros: Smooth flight
Cons: Weird plane noises (typical of older Airbus planes)
Pros: Above expectation
Pros: Friendly staff Good customer service
Cons: There was nothing i dislike
Pros: The service is exceptional!
Pros: I like everything crew, etc
Cons: Nothing reallly
Pros: lot of turbulence, uncomfortable ride
Cons: entertainment system was good
Pros: More space then previous flights. Attendants very pleasant and helpful.
Cons: Ran out of the food choices by the time they reached me. Had to make do with what was left.
Pros: That we arrived
Cons: Late start, messy boarding, late arrival, got water spashed in mu face and the attendant didn't even apologize, full buses to go to the terminal an long wait for luggage. Quite poor. Also no entertainment, but that's usual on this flight.
Pros: Means of transportation in Bangkok is well organized and very accessible.
Pros: Quick flight
Cons: Food was awful Crew before flight in Krabi were quite abrupt Flight was delayed so good job I booked a longer stop over else I would have missed my next flight
Cons: Food was disappointing being vegetarian Flight was hot then cold then hot then cold Quite cramped when people put the seats back and couldn’t eat food easily Delayed on takeoff
Pros: Good friendly staff. Good flights
Cons: Food wasn’t good. Movies selection is not good.
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