Find cheap flights from Sydney to London Gatwick Airport

Pros: "Same as before"
Cons: "Same as before"

Pros: "The crew were welcoming and accommodating, whether you wanted to sleep or to watch entertainment or eat/drink."

Pros: "Crew was great and food was nice!"

Pros: "Great crew and amazing food."

Pros: "Amazing aircraft! Amazing crew!"

Cons: "Qatar’s food is great! Feels like five star dining. Attendants are helpful and friendly."

Pros: "The “mini-refrigerator” for beverage storage at the business class seat."
Cons: "The portion of the Arabic language expression on the live flight mapping software should have been minimized."

Pros: "Food selection. However, the snacks need to be readily available on long flights."
Cons: "Entertainment is lacking behind other international carriers"

Pros: "Convince, as this is good direct flight from Nagpur."
Cons: "Improve quality of crew and service from Doha to Nagpur sector."

Cons: "Headphones- only one channel."

Cons: "Excellent service and stuff"

Pros: "Excellent service. Very comfortable business class seat. Arrived early"
Cons: "Boarding & disembarking was via bus & stairs."

Cons: "Entertainment on the Boeing 777 suffered from access problems"

Cons: "Qatar Airways always goes beyond expectations in every detail of its serivices . Always top niche of Aviation company and wonderful travel experience."

Pros: "The food and crew were great"
Cons: "Older plane the tv panels were faded"

Pros: "Delighteful experience"
Cons: "Better guidance at transit stop"

Pros: "Crew was not mean"
Cons: "The seats were very uncomfortable, entertainment screen had poor picture quality, eggs were black, stank + inedible, long bathroom lines , a child screamed most of the flight, no internet, couldn’t change phone, checked bags damaged - handles ripped off!!!"

Pros: "The friendly and helpful service."
Cons: "There was a long line by my seat to use the restrooms."

Pros: "Fabulous service from start to finish Excellent cabin, spacious & impeccably clean Super choice of food and drinks We travelled in the business cabin which I have to say, rivals many so-called 'First Class' products. The crew were courteous, addressing us by name and nothing was too much trouble."

Pros: "The food"

Pros: "empty seat next to me!"
Cons: "more cramped than akld to doha"

Pros: "The service on our flights was wonderful! Qatar is the best airline that I’ve ever flown on."

Pros: "Same as above"
Cons: "Same as above"

Pros: "Everything was good - food, entertainment, on time."

Pros: "I had never heard of Qatar Airways before I booked a 24hr flight to and from Sydney, Australia. I only did this on the suggestion from a friend that stated Qatar Airways was "alright". So for the price I thought what the heck! I was extremely pleased with the service from the cabin crew. They are always polite, professional, and well trained compared to my previous favorites Delta and Lufthansa. The seats were comfortable (as comfortable as Economy and 24hours of flying can be), the entertainment and aircraft were state of the art, and the food was outstanding for airline food. If I get the chance in the future I will definitely choose Qatar Airways for long trips."
Cons: "Other rude or snotty passengers taking up the crews time and attention for no reason. But as I stated in the "positive" side of this review, the crew handled these impolite individuals with a smile and polite attitude. Kudos to Qatar Airways."

Pros: "crew was excellent, very attentive"
Cons: "food - i am not a fussy eater but it's as if qatar tries do please too many tastes and does not suceed at any. why not have middle eastern food choices too? but then i guess you can't argue with the price"

Pros: "Nothing to be liked on this Flight"
Cons: "Poor Service, they were even out of food."

Pros: "Food and entertainment"

Pros: "Very affordable flights, good value for money. Most of the journey from Sydney to Oslo (via Doha) went qiluite smoothly)."
Cons: "The only thing I didn’t like about the experience was the fact that you can only check in one piece of luggage on economy class, and one very sour individual at the gate when boarding."

Pros: "quick eficient"
Cons: "long flight"

Pros: "Service and food"

Pros: "Boarding was quick and I liked that they didn’t make many announcements which can often keep passengers awake when they’re trying to sleep. Lights were kept off for the duration of the 14 hour flight which was good."
Cons: "I felt that the service was slow and the food was poor. Water was not offered during the flight as is the norm with other airlines. Toilets should be cleaned more regularly. Advertising at the beginning of the inflight entertainment became very repetitive when watching short tv shows."

Cons: "the wifi was average at best. I get that we there are limitations...but if the service is going to be this poor, make it free & unlimited."

Pros: "Although I felt Qatar responded poorly to the cancelled flight, the actual flying experience was wonderful and made me forget about the extreme inconvenience and poor customer service regarding the cancelled flight."
Cons: "My flight got cancelled ten minutes before boarding. Workers gathered phone numbers and told us they would call to direct us a new flight. However, no calls were ever made. I had to call the airline multiple times to get an answer about a new flight. In my first call, the customer service was rude. There was also zero compensation for the inconvenience."

Pros: "All the stewards were so friendly and helpful. The facilities were very well serviced and so you forget that the plane was 100% full, despite long queues to the toilets. I would fly again with Qatar Air for sure."

Pros: "Our meals were luke warm at best while the bread was still semi frozen. Food quality has always been low on Qatar flights but this time was the absolute worst. I fly with Qatar for work everything 4 months and that's solely due to convenience."

Pros: "Very courteous!"

Pros: "Solid movie selection, good food"
Cons: "You have to go through security again at the Qatar Airlines gate, which takes extra time"

Cons: "Flight was advertised on kayak as having wifi and electrical outlets for devices and did not have either."

Cons: "Front row with a toddler meant that we couldn't lift the armrests up and get her to lay down. She had to lie on the floor, but when we hit some turbulence, we had to wake her and sit her back up with us. The second part of the leg was much better as we were on a normal row seat"

Cons: "Poor communication about transfers. I also had to throw away 20 pounds of things or get charge $800"

Pros: "Everything was excellent as I have come to expect. The business class seat was not one of those new diagonal ones, but made a full width flat bed, so I could sleep for a few hours. Food and service excellent."

Pros: "Good service, plenty of entertainment options, modern aircraft."

Cons: "On O-Hare Airport, Qatar Air Line's staff is very rod, I never recommend to anyone. Now if anyone ask from me then i refuse to buy Qatar Aiway ticket then they buy Emirate or other air line tickets"

Pros: "Paying the hotel for whome the layover was more than 10hrs thanks a lot for caring and preserving the dignity of each customer, I recommend Qatar airlines to everyone"
Cons: "Everything"

Pros: "Great personnels!!"
Cons: "Overall nothing but great Service!!"

Pros: "Very spacious, good food & service"

Pros: "Seats are very much smaller in economy. Hotel accommodation was no where close to good in comparison to Emirates or Thai."
Cons: "ANAZING flight staff! Friendly and courteous!!!! Loved them on all four flights!!!!"

Pros: "The crew members are amazing."

Cons: "Thanks"

Pros: "Great seats, great crew."
Cons: "Was not anything too exciting on Entertainment with regards to movies, but personal choice really."

Pros: "Plane was large and comfortable."
Cons: "Boarding was chaotic and confusing."

Pros: "Amazing crew!"
Cons: "The seats were not the best and it would have been nice to have a meal other than just a small breakfast."

Pros: "The crew were awesome"
Cons: "The film choice was poor"

Pros: "The crew were very helpful and the food was good."
Cons: "There was no soap in the toilets on the stretch from Sydney to Dubai. The film choice also seemed poor."

Pros: "Same again. A good flight and well fed."

Pros: "Comfortable seats. Good food."

Cons: "Food worse quality than before. No snacks as well"

Pros: "Seat was fixed for such a long flight it is hazardous to the spine ."
Cons: "Allow the seat to slightly recline like any other airline"

Pros: "Great crew, excellent legroom"

Cons: "Info system is not that easy to navigate So hard to find a movie"

Pros: "The crew were superlative."
Cons: "The seat folded to a flat bed, yet the boulder area remained raised, making the comfort level for a tall person, somewhat rest cited. My neck really quite sore as a result. Was an old plane tho, and the controls for movies , seats etc were archaic"

Cons: "Too long of a wait for "parking" after landing"

Cons: "Everything about the flight was great with the exception that the WiFi was pretty terrible and didnt work the final few hours of the flight. I raise the issue because customers shouldn’t pay $15 for it if it doesn’t work."

Cons: "We didn't get to fly from SYDNEY to CHRISTCHURCH when we were supposed to!"

Pros: "the seats, the window"
Cons: "fliglth to short"

Cons: "You cancelled my return ticket without informing me or giving a refund. Lied about the refund in the emails you sent me."

Pros: "Crew service, and service at Emirates lounge in Dubai, were outstanding"

Cons: "I cant cause im still at quantos waiting for them to find my god damn bags!"

Cons: "Delays boarding meant we were almost 30 mins late arriving in Wellington. Cramped seats on Qantas 737 plane"

Pros: "Comfortable overall, not much turbulance"
Cons: "Nothing"

Pros: "Modern spacious plane, on-board experience all fine. Flat beds in Bysiness are great."
Cons: "Boarding is shambolic - no signs, no announcements, first class passengers get herded into a large pen with the others , which leads to no reliable priority boarding. Flight was delayed 25 minutes (advised by kayak not Emirates); no acknowledgement of it - departure boards never reflected it, no announcement."

Pros: "Comfort, amenities"

Pros: "Emirates leg was good. Easy checkin and I think slightly large than usual seats."
Cons: "I bought a return from Emirates with the returning flight from Australia to London as a code share with Qantas. Qantas does not honour the e-ticekts from Emirates and will NOT allow you to preselect seats online. You have to hope for a good seat at airport checkin. Too bad, as I would have been prepared to pay extra for a seat upgrade."

Cons: "All good"

Cons: "One carryon and no personal item - inconvenient and irritating! Security staff disposed of manicure scissors that met printed guidelines. Checked baggage was damaged, will avoid Emirates because of this. Staff, comfort, and food were very good, but will still select other airlines"

Cons: "My original flight was delayed so I needed to book for a hotel in manila and need to rebook my connecting flight from christchurch to queenstown. Supposedly, the airline company should offer a reimbursement for all my additional expenses. Vey inconvenient on my part."

Cons: "Was not told that my luggage was on a weght system and not a piece system for a n international flight. I ended up paying $249 for my extra suitcase that weighted 25 lbs and it was only a 2.5 hour flighr!"

Pros: "Our seats & the crew."
Cons: "Food was ok & entertainment was ok but not great."

Pros: "A380! Overall is good. I liked a bag of accessories including eye mask and socks."
Cons: "In flight food in Arabic style, my brother didn't like much of that styled food. But I'm OK with it. They provided light meal ( "pide" lamb/veggie filled bread or choice of fruit). The veggie pide was a bit weird. But overall, the food was not so bad."

Pros: "Got upgraded to Business!"
Cons: "Nothing really, crew was professional"

Pros: "Wasn't full so there was space to street a bit. Stewardesses were polite and attentive - checking throughout whether drinks were required (on other flights they've disappeared between food services). Good selection of films."
Cons: "Although the good was actually alright in this flight, I don't like the fact that Emirates no longer do a vegetarian meal - I have to have a vegan meal instead, which often means things are just left off (not replaced) that I could actually eat, like cheese and biscuits, or a croissant."

Pros: "Bar in business class"

Pros: "Facilities excellent. Staff not quite so attentive on this leg of the trip."
Cons: "Just left to it. Not much fuss made."

Cons: "The fact that I didn't fly due to ill health and got no refund"

Pros: "Not much. The crew were bright and breezy. Ish."
Cons: "Emirates has applied EasyJet seat ramming techniques to its A380 business Class product. As a result even the spacious upper deck of an A380 feels cramped. The seat width in business Class is the same as economy so lying on your side to sleep is an impossibility for all but the diminutive or children. It’s hard to justify 4-5 times the economy fare to sit in such cramped ‘pile em high, sell em cheap’ seats. Breakfast served just before landing at LGW was honestly the most revolting meal I’ve ever been served onboard an aircraft, and I’ve flown Monarch. Less scrambled egg than puréed egg slops with gristly undercooked chicken sausages. Ryanair would blush at serving up such lousy fare. Emirates are paring back the ‘overheads’ in business Class and its starting to show. Cheapening the product (in every sense) might work for some but if I’m going to stump up thousands I think I’ll choose an airline that treats me less like self loading cargo in future."

Pros: "all entertrainment onboard is excellent ."
Cons: "the flight is good,,but unfortunately the staff is not accomodating that much,,need some basic training on what kind of food you are serving to passenger.."

Pros: "Food was great! The aircraft was very nice and the flight attendants were so helpful! Only a 3 1/2 hour flight and it was the best way I have flown!"

Cons: "Crew were rude, kept knocking customers. no vegan meal No drinks offered for majority of flight poor quality entertainment, screen didn't work properly."

Pros: "The entertainment system"
Cons: "Everything else"

Pros: "Crew was friendly"
Cons: "Flight was a hour late, then we sat on the plane for another half hour because people were in the wrong seat"

Pros: "Emirates doesn't fail! Great service!"
Cons: "On a long flight to Australia- the crew can occasionally tidy up the bathrooms"

Pros: "Generally good standard, nothing to sit about but there was a selection of recent and older films and TV, OK food and fairly comfortable seats."
Cons: "While the food was ok, there were some odd omissions from the vegetarian meals that sometimes made them seem smaller or worse value compared to the non-veggie options. Still better than I've had on some other airlines though."

Pros: "crew"
Cons: "crappy entertainment screens food was a bit blah (stale bread products, slimy fruit)"

Pros: "Lots of leg room. Excellent entertainment system."
Cons: "Not every seat had a power outlet. They took the headphones back a little too soon."

Pros: "I liked the in flight entertainment, food, and decent leg room in comparison to other airlines. Also, a plus they have a good beverage selection."
Cons: "Not much I didn't like"

Pros: "Emirates are always very good in every department, unfortunately for the third trip in succession on the outward journey they ran out of the main dish on the dinner menu."

Pros: "The airplane was nice and clean, good selection of movies and music."
Cons: "I didn't like the service! Flight attendants are not very helpful Food was very bad!"

Pros: "I was upgrade to first class, which was nice. Excellent services as usual with the added benefit of being in first class which is nice and special."
Cons: "The Venison main course was over done, which was a shame as everything else was spot on."

Pros: "Crew was fantastic!"
Cons: "I wish they would use newer planes on this long route but other than that everything was excellent!"

Pros: "The crews are always awesome. The food great especially since they always have cherry juice, my favorite!"
Cons: "The flight was delayed, and then seemed rushed at call Last Call. Also the ear phone jack was a double that even the TA ones didn't quite fit. Glad it was an overnight flight and slept most of the way."

Pros: "It was help full"

Pros: "Stay away from Turkish airline"
Cons: "$1000 for new date. Will never flight Turkish airline again"

Pros: "The planets and stars we're aligned to provide an optimal trip. Price was a huge determinant for me...$800 RT Houston to Delhi just can't be beat. And, their arrival time into Delhi is so early (5: 20 am) that customs and immigration is a breeze."
Cons: "All good."

Pros: "On time ,good food ,good price"

Pros: "Best food. Best service. 45"

Pros: "- Friendly crew - Good overall"
Cons: "- Media devices is obsolete with bad barely working touch screens, plus my screen holder was broken - not adjustable. - Old style two-pin audio connectors (making hard to connect your own headphones), it's good that I had an adapter. Though port was malfunctioning anyway and I had to readjust it once in a while or I could not hear anything. - Censored movies, with such censorship it is practically pointless to watch some movies. - Leg room is far from generous (economy class)."

Cons: "being treated like a drug dealer at the boarding gate #312 and having passport / boarding pass checked several times"

Pros: "Love flying Turkish, usually they’re very welcoming on the plane and flight attendants are friendly. Seats convert into a lay flat bed which is comfortable. i would say that the appetizers are usually excellent but the main dishes fall a bit behind. Amenity kit is pretty good."
Cons: "Boarding is a problem and I expect it’s a problem everyday. One has to go through many additional checks to board a NY bound flight which is understood but the gates can’t sccomod a full 777 flight. It gets hot really fast, definitely what you don’t need before a long flight. Group boarding is enforced but people will still try to wiggle into the priority boarding line. On another note I have had a similar flight on the A330 and the boarding process was smooth (organized)."

Pros: "I was lucky enough to have a whole row to myself. Otherwise, it would be the regular cramped seating arrangement that is on all airlines."

Cons: "Air in the cabin to dry"

Pros: "Confort"
Cons: "Took them too long to pick up the trash ..."

Pros: "Facilities are really nice"
Cons: "I only got one boarding pass at the check in."

Pros: "Large screens, reusable dishes + silverware"
Cons: "Plane was old, felt more squished and the seats did not decline. Also very note."

Pros: "The services was excellent."
Cons: "Delay around three quarter an hour."

Cons: "They stole Items from my bag"

Cons: "Good. Staff were courteous"

Pros: "Again a good solid basic service with good food well prepared and agreeably served by a pleasant staff. Thank you"
Cons: "Planes are a little small for a fairly long haul business service. Nice but small - so basic amenities."

Pros: "Comfortable and uneventful flight - just the way it should be!"

Cons: "Food"

Cons: "Tightly set seating was very uncomfortable."

Pros: "Confort"
Cons: "None"

Cons: "Very hot inside the plane"

Pros: "Great food!"
Cons: "The aircraft looks a little old."

Pros: "You guys are blessed and best of all of time"
Cons: "I didn't hate nothing it was the best"

Pros: "Very friendly and willing crew."
Cons: "Sound through headphones could be better. Hope to have free onboard internet one day!!"

Pros: "not much"
Cons: "hostesses not so courteous"

Pros: "There is nothing bad that I can say about the trip. From the hot towels to refresh yourself to the friendly crew to the food. The entertainment choices were good and easy to use. I would defiantly fly with them again."

Pros: "Everything was great. Seats were comfortable, the Entertainement was great and the food was very good. Plus, sat next to great people."
Cons: "There was nothing I didn't like."

Pros: "Love the food and confort"
Cons: "Never got window, i lost a connection because the delay in NY and i had to wait an entire day, lost one day of my vacations"

Cons: "Noticed that you made NO announcement that you were boarding the plane whatsoever both to London and on return. NONE"

Pros: "always happy , great service,pilots are experts,smoothest and softest landings .i'm 49 years old been flying regularly since i was 2 best airline so far ."

Cons: "Luggage was held back in Istanbul. It was broken into and never made it to NYC. They shipped to Texas at which point it had been opened and rifled through. Unprofessional."

Pros: "Dessert was good. Seat width was comfortable. Crew was courteous and helpful but could do way better."
Cons: "Boarding process is terrible. International transfers are utterly chaotic and there is a tremendous language problem that complicates every single issue."

Cons: "Fantastic"

Pros: "Everything, fast boarding, good experience overall, turkish airline provides good services for very affordable price, i am pleased"
Cons: "Airport is huge, the walk to gate 701 was long, i thought i would never get there...i think they should arrange some kind of transportation to gates like 701"

Cons: "Well our flight wasn't until 4:30 am and we couldn't go into the airport until 1am. So we were sitting outside in the heat for 8 hours until they would let us in."

Pros: "Quick and nice"

Cons: "I didn't received my luggage same day Ithat was not find it and I had to wait 4 days to get it"

Cons: "The cabin crew were no where to be seen most of the flight at all. Our food trays remained at our seat for far longer than any other flight or airline that I have been on. At the end, people were getting up to go to the flight attendants to give them their trays of food. Overall, the service left alot to be desired."

Pros: "Crew is very friendly. The plan is very clean and designed well and fashioned. The entertainer movie is good but the not all the shows."
Cons: "The air condition of the two planes I used was very bad. There is only one type of food for breakfast. There is no much more to watch besides movies; no sitcoms or decomntries found"

Pros: "All"

Pros: "Great service, great good!"
Cons: "Nothing"

Pros: "I liked evereting!"

Pros: "Departure and arrival were on time. Fairly smooth flight"
Cons: "Boarding process was quite strange. Hand checked some travelers but not all with no explanation. Breakfast was a bit "off""

Pros: "Food was very good, flight crew were fine"

Pros: "Had to switch from Turkish airlines to Aegean airlines to reach my destination due to the fact that airplane from JFK left with 1h 20min delay and the connecting flight from Instabul was not waiting plus there were other passenger who got "forgotten"to Instabul ."

Pros: "The overall service is excellent. Their culinary selection is superb with their only rival, in my opinion, coming from Kenya Airways."

Pros: "The flight from Amsterdam to Istanbul was amazing and one of the best one I have ever had. Although I was too late to ask for vegan food, for this particular flight our of 4 flights (2 from Amsterdam to Tel-Aviv and 2 back), I had a vegan option, which was excellent."
Cons: "The ear phones. They are poorly designed. and although they are given for free, I think it would be better to order the next stock from a different provider."

Cons: "Too warm in the cabin"

Pros: "Crew was great; super easy boarding process; flawless take off and landing."
Cons: "N/A"

Pros: "Flight was excellent crew awesome."
Cons: "Nothing"

Pros: "Friendly staff and smooth boarding process."
Cons: "British Airways charge you for water. However the flight attendant did her best and brought me a glass of water. It is the first time that water is not courtesy form an airline."

Cons: "The 60 euro bagage fee for just checking 1 bag was excessive. There was no obvious way to pay on line or with the app"

Pros: "Crew was amazing!!!"
Cons: "The onboard entertainment"

Pros: "Standard"
Cons: "Food/drinks extra cost, seat was broken and uncomfortable. Flight delayed and caused me to miss my int’l connection."

Pros: "Prompt service, clean plane, friendly stewards."
Cons: "There was no complimentary water/beverages for a 2.5 hour flight - would have been nice but oh well."

Pros: "Food was unusually good for airplane food"
Cons: "Leg room"

Pros: "Seat super small, could not avoid touching other passengers, I am not obese."
Cons: "One toilet for 120 economy class passengers, no beverages served complimentary, even a glass of water cost you. Unbelievable cheap, crappy airline now, what a downfall for such a carrier."

Pros: "We were given a voucher for our meals ."
Cons: "Our flight was cancelled after all passenguhaf boarded due to some mechanical problems. Big issue with hotel accommodation."

Cons: "Late... Now we have to buy water!"

Pros: "Crew were awesome, plane was clean and entertainment and food were good."
Cons: "My seat was a little uncomfortable, my mid and lower back had very thin cushioning and I felt the knees of the person behind me in my back throughout the flight."

Cons: "I'm not sure why the lady at the check-in desk was sooo rude and unwilling to help. Customers' presence was really bothering her..."

Pros: "Nothing g"
Cons: "Business class was same as economy and I paid a lot more. Ordered special meal but didn't get either"

Pros: "The entertainment this time was working. Always a bonus. Loos were kept clean."
Cons: "The younger staff are moody and sullen. If you don't like long hall flights change your job. BA your seats are SO old it's like sitting on a park bench for hours. I know we are in the lowest paid seats but it really isn't acceptable."

Pros: "nothing"
Cons: "1 hour flight took 3 hours because they sat on the ground counting baggage...twice.nothing"

Cons: "Las películas no se podían poner desde el inicio"

Pros: "The crew was very nice"
Cons: "The seats are not too comfortable"

Pros: "On time , efficient process. Courteous counter staff."
Cons: "Only H2O. Nicole and dime on everything else."

Pros: "The attention of the flight attendents. And tht We were on time."

Pros: "Attendants were courteous and the food was good."
Cons: "The entertainment and info system was small and not clear."

Pros: "Plane was on time and crew were friendly"
Cons: "The screens on this plane are old and tired and the touchscreen is also dated and clumsy. The food was unappealingly average. I saw many of the cream cheese breakfast rolls discarded in the crew trash collection including my own."

Pros: "Plane comfortable, crew helpful and competent, food fine."
Cons: "No Club World lounge in Ft Lauderdale despite BA's advice to arrive three hours early for intl flights. Shocking waiting area - crowded, noisy, shabby."

Cons: "air condition from above and from everywhere, it was too cold for me."

Cons: "Super tight seating on the plane. Terrible customer service at checkin in Lanzarote. there was a weather issue the day prior and hundreds of travelers were stranded. The baggage belt was backed up and therefore the staff couldn’t check in more travelers. This, we learned, not from the staff, but from walking around and noting the stacks of luggage etc Far better would have been for them to inform the 200 or so people that were waiting in line for 1 hour. You must pay for anything on the flight. A small bag of peanuts or such would be nice."

Cons: "The tickets arrived at 9.50 am for 10.55 take off. I tried to cHe Kin in line but it didn’t let me. I went to the counter and they told me check in had closed and I would have to buy another ticket. It was my fault for buying a ticket. Goodbye £200. Thanks BA"

Pros: "The flight left early and arrived early."
Cons: "The lack of check-in information when we arrived at Malta airport. The check-in only opens two hours before the flight but there were no signs or information advising of this."

Pros: "Very smooth landing"
Cons: "Lots of turbulence"

Pros: "Friendly flight staff, spacious cabin, decent food, clean and well-maintained. Additionally, we were delayed by 30 minutes and still managed to arrive before our original arrival time at Gatwick. I haven’t flown BA in years but this trip has made me a new regular customer."

Pros: "Fold-down head rests"
Cons: "No tuck box"

Cons: "It took 1 hour to get a glass of water"

Pros: "Nothing, I never had the opportunity to board"
Cons: "We had a quick trip planned to the go to London traveling from Amsterdam with British Airways. We were able to check in without a problem, but getting through airport security took a substantial amount of time, which caused sever delays getting to the gate. Once at the gate, we were told that we could no longer board the plane as the gate had already closed. Even more shocking, the service people told use that our entire itinerary (AKA our return flight) was cancelled as a result of this. You can imagine our frustration as we had tickets in hand looking at the door to the plane that we would have been allowed to walk through had security taken 5 minutes less. In the states, if airport security is holding you from missing your flight, this is communicated with the airline and proper arrangements are made. Unfortunately, this was not the case, forcing us to buy a new (last minute) ticket and losing a lot of money."

Pros: "The staff and crew! The level of security at the airport was much higher than all other countries I've visited including the USA."
Cons: "The entertainment displays need updating."

Pros: "Was happy that there was an empty seat in my row which allowed for a little more space and comfort. Food was filling and pretty tasty with free wine & spirits. Staff was friendly."

Pros: "The plane was old and dirty even after it had been cleaned. There was grime in the lavatory and on the seat back tables."
Cons: "The crew was fine and the food was edible, but it wasn't great."

Cons: "First class, great experience thank you kayak . I will use the website again next time"

Pros: "I was upgraded to World Traveler Class. There was a lot more legroom. Also there was great movie select."

Pros: "Crew"
Cons: "Flight was late, boarding was confusing. Not even a free glass of water. Really quite mediocre"

Pros: "Nothing."
Cons: "1) Tiny seats 2) Rude service in the airplane and rude customer service in the airport boot at British Airways 3) Lost my flight to JFK as the transfer took forever 4) Accommodation after the airline screwed up was little to nothing."

Pros: "Crew"
Cons: "Long wait in boarding - flight was delayed"

Pros: "I liked the comfort of the seats and the service I received onboard."
Cons: "I found out when I got to the airport that my flight was delayed for 3 hours. I never received an email regarding this information. That was extremely disappointing. This whole travel experience has really left a bad taste in my mouth about flying with this airline. Even my flight on the way back was a nightmare. The flight was closed early and I missed my flight and had to get on a later flight out of Heathrow. My connection was delayed and they changed the gate at the last minute so I had to run through the airport to make my flight to Dc. This has by far been the worst travel situation and it really put a damper on my trip."

Pros: "Nothing"
Cons: "Apathetic crew and service desk - missed flight with no automatic rebooking - I had to wait for two hours on arrival, then take a bus to a new airport and wait another 6 hours to get on a new flight. No upgrade, no compensation"

Pros: "Everyone was very pleasant to deal with. And I even got upgraded"

Cons: "Iberia airlines, operating for BA, refused to honor the tickets we had bought via Airfare .com. Would not let me fly!!!!!!! After several hours they found a way to put us on a later flight--got in late, had to stay overnight in Orlando. Don't understand!!!! Wife and I are in 70's--spent 22 hours trying to get home!!!"

Pros: "I realize that you always have to pay for food on short haul flights these days but, considering that, I was pleased with the M&S food offerings. There was enough variety to please our young children, vegetarian and omnivores and the prices were reasonable for airline prices. It came in very handy as it was definitely lunch time."
Cons: "I was surprised to have to pay to reserve a seat on a BA flight beforehand. That's getting to close to Ryanair. Also, the boarding gate at Venice Marco Polo was awful, super overcrowded and confusing. We actually had two different flight lines getting merged. Expect better from BA facilities."

Pros: "Plenty of leg room"
Cons: "Food Options were limited, Due to extra security in Gatwick with a 1 hr Layover, we were nearly left behind. To finish it off British Airways lost our luggage. I am very disappointed with British Airlines. This is the absolute worst experience flying I have ever had. I do not recommend anyone flying British Airways."

Pros: "On time and accommodating"
Cons: "All ok"

Pros: "Not much. Very small plane. Only one bathroom on the back in the galley! Impossible to get in most of the flight because of service carts."
Cons: "Food service extremely slow. M&s choices looked good but the crew had their hands full trying to deliver. Too bad"

Cons: "Many passengers very noisy with no correction by staff. Children were allowed to run in the aisle."

Pros: "Video was good, seats were good."
Cons: "Man doing the check-in in Madrid (site 909) was very rude and unhelpful."

Cons: "There was no air"

Pros: "Nothing"

Cons: "Turn on AC. Bigger seats. Better food. Serve drinks more than twice on an 8 hour flight. Actually have soap in the soap dispenser in the bathroom."

Pros: "Lost bag was delivered all the way to Chesapeake VA."
Cons: "We had to gate check our bag despite plenty of room overhead. Bag didn’t make it to Madrid. Flight attendant kinda ignored my question about where to leave the bag. Had to pay for seats to check-in online."

Pros: "Yes de crew was amazing."
Cons: "The food could be much better. And the sits also, I think the plain was an old one. Anyway it was a good flight. Thank you."

Cons: "It is an airline that deceives you"

Pros: "Brand new aircraft, excellent communication"

Cons: "The boarding is very bad, you can not board 400 people in 15 minutes, the result will be, you will arrive one hour late! Also, Why the crew wear gloves when pick up left overs but not when serving the food? Really the crew training, it is very poor to sat the least. Arlindo."

Cons: "This is a complaint regarding a luggage that was not included in my fare ticket. I was not informed from your company Kayak that the luggage was not included in the price. I had to pay extra money on top of the fare ticket of $150 for just one luggage just because was not mention on the fare ticket. Please give me an explanation of your policy in regard, and please advice people in regard of what I just mention otherwise I think your company tricks people without mentioning clearly that suitcases are not included to lower prices"

Cons: "There was a 2 hours delay that caused me to miss my other flights, without any compensation or at least apology"

Pros: "People and new plane"
Cons: "We have to take a bust to catch the plane. It ya to drive for ages! We left about 40mins later than schedulled."

Cons: "There was a strike so out flight got delayed a few hours. But that wasn't air europa fault."

Pros: "Modern airplane and personal screens"
Cons: "Boarding process was too slow. Could have been better organised."

Pros: "Short and fine."
Cons: "No water on board for drinking unless you buy it. Thats a first. And no food."

Cons: "Madrid Airport is a nightmare! Long walks, confusing, crowded, etc."

Cons: "A low cost company trying to compete with bigger company and prices too high for what you got."

Pros: "Service was good food was very good."

Pros: "Great service and good food"

Pros: "Vuelo de la excelencia"

Pros: "Nothing"
Cons: "I am a skyteam member and have platinum status with delta and prior to leaving for my trip I had contacted air europa with my skymiles number and was told baggage was included. Upon arrival to airport my status was ignored and I was refused when asked to speak with a manager. I ended up having to pay 60 euros in baggage fees and then was not allowed to board as sky priority despite showing the airline my status."

Pros: "Boeing 787 Dreamliner is a very comfortable piece of equipment and Air Europe is flying it on this route. Fast, quiet, stable. The AE staff was awesome. Departure and arrival timely and I prefer the "old" airport in Madrid to the new airport."

Pros: "The crew was helpful. The protracted headrests were nice for sleeping."
Cons: "The planes were pretty antiquated and the seats were hard and uncomfortable. They were no oxygen ports which was troublesome for long 8 hour flights. Lack of fresh air! Only 10kg weight limit for carry on luggage."

Pros: "Relatively on time"
Cons: "Chairs where uncomfortable, food was poor quality."

Pros: "excellent"

Cons: "The first time the pilot try to land it was horrible. I guess he realized what he was doing apologies and did much better. Thank God. The charge for everything. They don't even give you soda if you don't paid for it."

Cons: "Bad services, and the staff too"

Pros: "The prive was ok"
Cons: "Late, disorganized boarding, group pf adolesccentes traveling behind me were very rowdy and on an early morning flight they have to be asked by the flight personnel to be respectful to the other passengers"

Pros: "Comfort and quiet aircraft"
Cons: "Food and that only allow one bag for long haul flight while most of the airlines allow 2 pieces for economy travelers."

Pros: "Check in perfect directions great plane great sits comfortable"
Cons: "The flight attendants could be a little bit "nicer" The food -- so so Movies OK"

Pros: "Fell asleep for almost the whole 2.5 hour flight so I'm with it."
Cons: "Can't thing of anything"

Pros: "The 787s"
Cons: "The glitchy mobile app and website won't allow a check in, because it keeps asking for frequent flyer number, but it won't accept Delta's credentials...very frustrating"

Cons: "There wasn't any entertainment. But this was a short flight, so was expected."

Pros: "Modern airoplane"

Pros: "departure from JFK to Madrid was on time"
Cons: "Comfort is not equivalent with price. Very tight seats. On the way to Madrid no personal entertainment system. On the way back personal entertainment system was very, very lagi, additionally reset itself during movie fief times, and from where I was seating other people had the same issue. Coordination at airport was also not the best after landing at JFK, because we spend almost 50 minutes in airplane waiting for docking."

Pros: "flight on time"
Cons: "food"

Pros: "Cabin crew were very nice"
Cons: "3 hours late boarding,apparently toilet repairs were underway,[lane was at the gate. Cabin A/C in our section was very very hot,why ? Idont know"

Pros: "In miami and in Madrid The flight Was delayed . The rest was excellent . I didn't have any problems with my luggage not charges at all that's why I am not very upset with the delay problems the crew was superb !! I will flight again with AirEurope !"

Cons: "They are always late, they charge for everything..."

Pros: "Nothing."
Cons: "The long delay."

Pros: "I got there"
Cons: "Be prepared to take a bus to the airplane. No perks of any sort."

Cons: "Paying for my seat I didn't fet"

Cons: "I was charged for my seats and didn't get them"

Cons: "Boarding,they need to improve a lot"

Cons: "Have to pay if you want a juice or coffee. In order to aboard to plane you have to take a bus first and drop to you at front of airplane taking a lot of time in order to aboard."

Pros: "10pm red-eye flight from JFK to Madrid was cancelled, passengers were made to wait extra hours before having this be confirmed. Then we were told to return to the airport the next day for a 2pm rescheduled flight only to find no Air Europa workers even there, and that we'd be put on the 10pm flight for that night, combined with people already on that one. Virtually no compensation nor apology with the exception of ONE worker who joined the air europa staff that afternoon during the re-check in process. Once finally on the aircraft, we left an hour late, as well. Upon arrival in Madrid, spent a long time searching for the way to get compensation back for my taxi rides, and was given options to do online, call, etc., so the process is still ongoing. I will think twice before flying with them again!"

Cons: "No food or even soft drink included in price"

Cons: "Plane did not leave on time. We were waiting for 30 minutes for take off and no anoauncement was made. We got nothing in return"

Pros: "Everything from boarding to luggage pick up went smoothly. The food was ok."
Cons: "Wasn't as comfortable. It would Have been nice to have a little more leg room"

Pros: "THE CREW WAS VERY SYMPATHETIC AND HELPFUL"
Cons: "THE KOSHER FOOD WAS REALLY BAD: MAY BE AIR EUROPA OR LOT COULD FIND A BETTER PLACE TO BUY THE KOSHER FOOD."