Find cheap flights from Sydney to London Gatwick Airport

Pros: "The crew were welcoming and accommodating, whether you wanted to sleep or to watch entertainment or eat/drink."

Cons: "Qatar’s food is great! Feels like five star dining. Attendants are helpful and friendly."

Pros: "Yes. the crew was amazing, respectful and seats had adequate leg room. Entertain equipment was working."
Cons: "Same advertisements before each movie could play were annoying to me."

Cons: "Great service."

Pros: "the crew was amazing"

Cons: "Headphones- only one channel."

Cons: "Entertainment on the Boeing 777 suffered from access problems"

Pros: "As efficient as ever"

Pros: "Plane design was nice"
Cons: "Selecting food online was misleading; felt we had to select something then. We learned later that it was just special diets that required online selection."

Pros: "Efficient, and courteous,seats too were comfy, neat amd clean"

Cons: "At Mumbai airport, during check-in I was told that my carry on bag plus personal item together should weigh not more than 7kgs!! I have never had any airline actually weigh my personal item (laptop backpack) before this journey. Eventually I ended up stuffing my check-in bags with everything I was carrying in my carry on bag before I was allowed to check in. The weird thing is, I was never told about this rule on my journey from the US to India."

Pros: "the staff were friendly and accomplished good travel nothing was too much for them."
Cons: "nil"

Pros: "Service is great, planes were on time or only minimal delay. Wifi access, food is pretty descent, blanket and pillow plus small package with toothbrush. Stewardess very friendly and helpful!"

Pros: "Fabulous service from start to finish Excellent cabin, spacious & impeccably clean Super choice of food and drinks We travelled in the business cabin which I have to say, rivals many so-called 'First Class' products. The crew were courteous, addressing us by name and nothing was too much trouble."

Pros: "empty seat next to me!"
Cons: "more cramped than akld to doha"

Pros: "Food and flight attendants were excellent in Business Class"
Cons: "Sitting near bathrooms was a bit noisy and difficult to sleep"

Pros: "Everything was good - food, entertainment, on time."

Pros: "I had never heard of Qatar Airways before I booked a 24hr flight to and from Sydney, Australia. I only did this on the suggestion from a friend that stated Qatar Airways was "alright". So for the price I thought what the heck! I was extremely pleased with the service from the cabin crew. They are always polite, professional, and well trained compared to my previous favorites Delta and Lufthansa. The seats were comfortable (as comfortable as Economy and 24hours of flying can be), the entertainment and aircraft were state of the art, and the food was outstanding for airline food. If I get the chance in the future I will definitely choose Qatar Airways for long trips."
Cons: "Other rude or snotty passengers taking up the crews time and attention for no reason. But as I stated in the "positive" side of this review, the crew handled these impolite individuals with a smile and polite attitude. Kudos to Qatar Airways."

Pros: "Gave food vouchers due to extended layover. Marché food quality is average at best."
Cons: "Biggest problem was late arrival, missing connection. Lateness caused by them at first, then a departing passenger caused further delay. But they were late to begin with. Next problem was their REFUSAL to give me an aisle seat. I reserved an aisle seat originally, aisle seats were available when I tried to change, but agent REFUSED to accommodate me with either aisle or window. Sat in middle with huge guy next to me. Very uncomfortable. Food was mediocre on this leg. Oh, and late departing AGAIN. Will seriously look for other options on next trip."

Cons: "Food and service and crew"

Pros: "Very affordable flights, good value for money. Most of the journey from Sydney to Oslo (via Doha) went qiluite smoothly)."
Cons: "The only thing I didn’t like about the experience was the fact that you can only check in one piece of luggage on economy class, and one very sour individual at the gate when boarding."

Pros: "quick eficient"
Cons: "long flight"

Pros: "This flight failed its purpose of getting me there on time. The delay was not due to inclement weather. Paid more than other airlines charged to get a quick flight but ended taking longer than other flights."
Cons: "The flight left JFK almost an hour late so I missed my connecting flight to Kolkata. Was supposed to arrive Saturday morning for my Father’s funeral but would not make it on time now. A wasted and very disappointing trip! I bought a ticket which would get me there quickest but instead had an extra 8 or 9 hours with an extra stop in Mumbai and layover of 5hrs!"

Pros: "Video on Demand at each seat in coach. Friendly staff. Also patient staff, what with the languages they have to cover with each flight. The airline goes everywhere so it’s impossible to say what anyone will be speaking."

Cons: "Internet kept cutting off despite me paying."

Cons: "Service is always bad. This time from bag, all electronics have been stolen. It is 200$ worth things have been missing from my baggage."

Pros: "Stewards and Air hostess were great. The food was served well. The flight was kept clean and had a great entertainment system. Overall it was a great experience."

Cons: "Well I had 13 hours of layover. I was extremely tired and sleepy."

Pros: "Boarding was quick and I liked that they didn’t make many announcements which can often keep passengers awake when they’re trying to sleep. Lights were kept off for the duration of the 14 hour flight which was good."
Cons: "I felt that the service was slow and the food was poor. Water was not offered during the flight as is the norm with other airlines. Toilets should be cleaned more regularly. Advertising at the beginning of the inflight entertainment became very repetitive when watching short tv shows."

Pros: "Everything"

Cons: "Horrible customer service."

Pros: "Food is good"
Cons: "Economy seat"

Cons: "The flight from Sao Paulo to Doha was canceled which delayed our travel by 24 hrs. With the baggage being mis-labeled from Rio we almost lost our bags. the crew was not communicative and the entire experience terribly stressful."

Cons: "the wifi was average at best. I get that we there are limitations...but if the service is going to be this poor, make it free & unlimited."

Pros: "All the stewards were so friendly and helpful. The facilities were very well serviced and so you forget that the plane was 100% full, despite long queues to the toilets. I would fly again with Qatar Air for sure."

Pros: "Nothing"
Cons: "Everything"

Pros: "Service of air stewards very friendly and polite"
Cons: "This goes for Qatarfigjta from harare to Doha and Doha to Washington DC and back. I am not going to give individual report on each one. Food - my daughter could barely eat anything and the vegetarian meals were stone cold most of time. It was hard to eat at Qatar airport because not only is the food terrible (Burger King and bad Asian food) but outrageously expensive. Our media system did not work for one leg. ** way to many ads on your media system. Every time you watch a new TV episode, you have to sit through 5-6 ads for stuff that is not interesting and the same each time. ** plane info on media system keeps reverting to Arabic even when English is indicated as preferred la gauge. We had to place our iPads in checked luggage for flights from harare to USA as we went through Qatar. *** I asked for quiet seats and was given seats near kitchen and toilet even though I booked in hours in advance. One leg had my ten year old daughter and I in different rows even though I checked in 4-5 hours in advance Of flight . ** staff moved my hand luggage without my permission and without informing me - it was stressful trying to find it."

Pros: "Nothing"
Cons: "Hi I travelled on 7/16 from Philadelphia to Cairo through the Jordanian airline . Unfortunately the luggages didn't reach to Cairo airport with me . 3 days later they told me that the luggages in Jordan and I have to travel from Alexandria city to Cairo to receive my luggages . When I went their , I found my luggages were opened and missing much items . I made reports on the airport. The employees in the airport they wondered why the opened the selling box , and the box looks empty. The weight for this box was 32 kilograms in the time of shipping. And I paid $400 for extra weight . But when I received it was like 20 kilograms. Plus I paid $350 for Qater airline for shipping 3 luggage . That's means I paid $750 for shipping 3 luggages and I received it looks empty . I need refund for all shipping and $5000 for damages items , or I will complain this airlines through the American court . Thank you"

Cons: "Front row with a toddler meant that we couldn't lift the armrests up and get her to lay down. She had to lie on the floor, but when we hit some turbulence, we had to wake her and sit her back up with us. The second part of the leg was much better as we were on a normal row seat"

Pros: "The flight was not full so there was room to stretch. And the crew was more friendly because they were not overwelmed."

Cons: "Poor communication about transfers. I also had to throw away 20 pounds of things or get charge $800"

Pros: "Love it. Newer airplane; state of the art high-tech."

Pros: "Good service, plenty of entertainment options, modern aircraft."

Pros: "Crew was friendly."
Cons: "Catering not up-to the standard. Ran out of food. Seats too congested"

Pros: "Good legroom with respect to others airlines.. the plane is clean.. multiple bathroom so no long waits Dinner was tasty.. however the breakfast was not."
Cons: "Cheap headphones will not isolate sound from airplane engine for such an expensive entertainment"

Cons: "Transit time was too close with my connection"

Pros: "Staff courtesy"

Pros: "Excellent"
Cons: "good"

Pros: "Crew Boarding"
Cons: "Food Not so comfy"

Pros: "I only like the hand sanitizer and a mask that gave us"
Cons: "The food they service was bad"

Pros: "The new aircraft is well put together and comfortable."
Cons: "Boarding and disembarking delays on both sides."

Pros: "Everything ok."
Cons: "Nothing"

Cons: "Flight delayed, connection missed, many gate changes"

Pros: "All around quality Airline..."

Cons: "being treated like a drug dealer at the boarding gate #312 and having passport / boarding pass checked several times"

Cons: "I am still in Chicago - waiting on airline decision if I can have my emotional support puppy with me - had to change flight and for change pay $650 - and cen can not cancel and get my money back - whole think is a horrible experience - and still waiting on their Thais decision"

Pros: "great service"
Cons: "nothing"

Cons: "Awful service and no one know what’s going on. Connection flight could have waited 10 minutes to accept one passenger. It was not my fault we are delayed."

Pros: "I enjoyed the flight!"
Cons: "Not applicable"

Pros: "The services was excellent."
Cons: "Delay around three quarter an hour."

Pros: "Again a good solid basic service with good food well prepared and agreeably served by a pleasant staff. Thank you"
Cons: "Planes are a little small for a fairly long haul business service. Nice but small - so basic amenities."

Pros: "Comfortable and uneventful flight - just the way it should be!"

Pros: "No any trouble during flight."
Cons: "Too long distance between terminals and very short time between my connecting flights make it almost not possible."

Pros: "In economy class,was the best space and service I experienced so far! I was surprised by the level of service!"

Pros: "The food is always good"
Cons: "Nothing"

Pros: "Comfort zone"
Cons: "Food"

Cons: "The priority for boarding. Disabled passengers should board first. In Istanbul they take your boarding card and hold it. There has to be a better system."

Cons: "As well as being bumped to a flight seven hours later because of a late first leg, encouraged to switch to trade with a heavy guy for a middle seat. 9 hours to NY is a long time to lose the who-gets-an-armrest game on both sides."

Pros: "Confort"
Cons: "None"

Cons: "The country"

Pros: "Length of flight was very tolerable"
Cons: "Transfer was chaotic. The crew could have informed the passengers about the transfer better. They simply haven't help at all on guidance to transfer."

Pros: "As usually, the crew, good, entertainment, and comfort were all marvelous."
Cons: "The boarding process was slower than normal though it seemed out of control of the Turkish Airlines staff."

Pros: "Great food!"
Cons: "The aircraft looks a little old."

Pros: "You guys are blessed and best of all of time"
Cons: "I didn't hate nothing it was the best"

Pros: "great vegetarian food"
Cons: "very short time layover between arrival and departure in istanbul by time we departed the plane which landed on time at 12.30 we got on bus that got top terminal at 12.45 and ran crazy fast to get to boarding for flight leaving 13.25. flight that close together are very stressful and unreliable"

Pros: "Very friendly and willing crew."
Cons: "Sound through headphones could be better. Hope to have free onboard internet one day!!"

Cons: "Yet my flight coming in had delays and again this flight was delayed. In addition, when I approached the ticket counter to inform them of the delay cutting close to my connecting flight, the response is "you're fine...you'll make it". During the deplaning process no announcement to have those with critical connecting flight was made to expedite the process."

Cons: "To whom this may concern: I am writing to express my absolute dissatisfaction and poor experience with the customer service and lack of working amenities on flight #TK11 leaving Istanbul into New York City, JFK. It was sadly a horrible ending to my trip and left me with a very unfortunate impression of Turkish Airlines. Less than an hour into the flight I spoke with a flight attendant making him aware that the USB port was not working so I was unable to charge my phone the entire flight. In addition, the wifi was not working. This is a huge problem because I planned on working remotely that day and my job was under the same presumption. The attendant blamed my phone and did not take my word that I was unable to connect until I insisted further and another passenger in front of me turned to my rescue and agreed with me stating the wifi was spotty and only worked for a short period of time until ultimately shutting off. The attendant did not apologize but said he would check on the port and the wifi and would get back to me. I followed up several times and he fed me the same lines until I grew frustrated that I was being completely ignored all while losing a day's work. During the last 20 minutes of the flight I decided to finally walk to the back of the plane and follow up for the last time with someone else. I explained the situation to the other attendant who seemed as though this was the first time he was hearing about this issue and he spoke to his chief who gave me a customer feedback form to fill out. No one offered me a different window seat to fix the port problem or even Miles Plus points for the inconvenience even though I requested it. I have never felt more disrespected and dismissed on a flight before this experience. As a star alliance member (CX765361), I frequently fly for work and personal trips and out of loyalty and assurance that I would be able to fulfill my work duties remotely given the features this airline promotes. I chose Turkish Airlines because it was apart of this program. This experience did not uphold the company's reputation and by flying with Turkish Airlines I completely missed a full day's work, deadlines and was behind when I physically returned to work. For the inconvenience, stress, disrespect and empty promises, I am requesting that Turkish Airlines reimburse me the portion of that flight. Best, Rachael"

Pros: "not much"
Cons: "hostesses not so courteous"

Pros: "The saving grace for the trip was my segment of flight from Istanbul to Antalya. Excellent seating, service and overall experience. Thank you."
Cons: "The flight departed late from LAX thus making me miss my connecting flight to Antalya. It was a long and tiring experiencing for a 74 year old women. Seats on the airplane were so small I could barely get in an out of them. No one to direct me at the gate in Istanbul and explain where I needed to go. Food very ordinary compared to other flights I've taken with Turkish airlines. Thought I was on a different airline flying from Istanbul to Antalya. That segment was excellent."

Pros: "Flight attendants greeted on arrival. Prompt with service. Good attitudes."
Cons: "Seats not to comfortable but can't really change that without upgrade."

Pros: "Food is bad.no other word is fitted. All the rest is good."

Cons: "Noticed that you made NO announcement that you were boarding the plane whatsoever both to London and on return. NONE"

Pros: "All is good except the airport the service at Istanbul airport are so bad plus the restrooms are so smiling and duty"

Pros: "Cleanliness, wonderful crew,"
Cons: "The TV on my seat was not working"

Pros: "The flight on time"
Cons: "Nothing. A short flight, not much expectation besides on time departure and arrival"

Pros: "Entertainment"
Cons: "Seats was a lil tight , food was a lil warm not hot"

Pros: "_ very delicious food - nice stuff, - good service - good plane - good selection of new movies,episodes and live TV - long trip to Egypt but with fun and enjoying it - gave chance to those people to entertain you while you are in long trip - one more time was very delicious meals ...like it so much Thanks guys."

Pros: "Everything, fast boarding, good experience overall, turkish airline provides good services for very affordable price, i am pleased"
Cons: "Airport is huge, the walk to gate 701 was long, i thought i would never get there...i think they should arrange some kind of transportation to gates like 701"

Pros: "Everyting is good and smooth with no problems at all"
Cons: "Nothing was bad"

Pros: "Lending was excellent"

Pros: "I liked the entertainment options during the flight."
Cons: "1) Since we had a long layover at Istanbul, the airline provides the option to take you to a free hotel to spend the night. I knew this information based on online reviews, but the airline itself never did anything to offer this, I had to walk around on the airport, for like 2 hours I could not find decent help and some instructions in broken English. I had to pay 25 Euros to get mi visa stamped and walk out of the airport. The Turkish Airlines attendant that set up the free hotel for us, walked us to a shuttle that would drive us to the hotel, but the shuttle driver got lost? or something happened that caused for him to drive around town for more than an hour, speaking on the phone loudly in Turkish and completely ignoring us when we asked questions, This got a little scary since we had no idea what was going on, at some point we were in the middle of a dark residential area, and listening to the driver yell on the phone (god knows what). Luckily a driver came over and guided us to the hotel, but seriously, they should be careful about who they hire for these kind of tasks. (I posted a video on instagram with footage of the guy driving us around in case my family needed to find me)."

Pros: "Great service overall"

Pros: "Everything."
Cons: "The Kate arrival at the final destination."

Pros: "Crew is very friendly. The plan is very clean and designed well and fashioned. The entertainer movie is good but the not all the shows."
Cons: "The air condition of the two planes I used was very bad. There is only one type of food for breakfast. There is no much more to watch besides movies; no sitcoms or decomntries found"

Pros: "Best long distance airline I have flown to date."

Pros: "I."
Cons: "I was sat right in the middle of 10 children while people all around me had empty seats next to them. They could lay down and sleep while I got elbowed for 9 hours by a 10 year old."

Pros: "Departure and arrival were on time. Fairly smooth flight"
Cons: "Boarding process was quite strange. Hand checked some travelers but not all with no explanation. Breakfast was a bit "off""

Pros: "The food is always good!"
Cons: "Thry promide Wifi but it didnt work Touch screens- the touch works really bad"

Cons: "Too warm in the cabin"

Cons: "Legroom was no better than economy class"

Pros: "Pilot announcements were very clear"
Cons: "Too many oversized cabin bags"

Pros: "That we got home safe"
Cons: "It wasnt a BA plane! Food, staff and entertainment all not really up to scratch"

Cons: "The window seats in these new airplanes are freezing."

Pros: "Group boarding"
Cons: "Not have to have cabin bags taken off us when we were literally first on, loads of people after us putting cases above our seats"

Pros: "Nice staff"
Cons: "Seats are too small, I don't have space for my upper legs."

Pros: "Crew and pilot great."
Cons: "Toilet was dirty."

Pros: "The crew were outstanding - providing an excellent service, above and beyond what I expected. The First Office provided 5 updates during the 2.5 hour flight which were colourful and informative (ie not just blah blah announcements but a valued and interesting announcements) and the Cabin Service Manager was personalable and friendly. At the end of her flight she publicly thanked her staff for a good days work which I thought was very nice of her to acknowledge her staff like that. All round - a great flight made very easy with brilliant staff."
Cons: "There was nothing that could be better - it was 110% perfect already"

Pros: "Crew were good early on but didn’t check later on"
Cons: "It was ridiculously hot and the crew didn’t offer water after initial drinks run and we were seriously dehydrated. The flight was delayed and although the first half an hour we had excellent service there was no follow up service and the temperature in the plane was really very uncomfortable"

Cons: "Needs WiFi"

Cons: "The 60 euro bagage fee for just checking 1 bag was excessive. There was no obvious way to pay on line or with the app"

Cons: "Luggage Fees out of Croatia despite my One World Status were a big surprise!"

Cons: "Delayed, ended up missing connection. Still not arrived at destination. Will end up being an 8 hour delay!"

Pros: "Arriving before the schedule"

Pros: "Although a late take off we managed to arrive 3 minutes early!"
Cons: "Nothing, keep up the good service!"

Cons: "The breakfast croissant filling was disgusting!"

Cons: "BA is the worst airline ever I seen in my life. I will never fly with British Airways again! Never!"

Pros: "Landing was perfect!"
Cons: "None"

Pros: "Everything"
Cons: "Nothing"

Pros: "It went well . No problems."

Pros: "Despite all the “delays” it actually arrived on time."
Cons: "First it was on time (this morning t-12 hrs) Then it was delayed (delayed incoming flight) Then the plane changed and was on time Then something weird happend, departure was on time, arrival was delayed by 2 hours. Of course, officially there was no delay as departure was still on schedule - but “departure” just means everyone is boarded and plane door is shut, you could still be sitting on an empty stand on the tarmac for two+ hours. Complaints ensued. Captain rerouted plane. Back on time. Arriving at LGW is ridiculous - only 3!!!! THREE! Border nazis manning passport desk for entire south terminal, there must have been at least 700 people queueing. So that delay of 1 hour plus still occurred just within the airport. #ThisIsBrexitBritain #BrokenBritain #PeopleJustDoNothing #NothingWorks #AlexCruzIsACunt"

Cons: "Late... Now we have to buy water!"

Pros: "Nothing"
Cons: "The complete lack of help from BA staff after I missed my flight. No helpful suggestions at all when I asked for guidance. Just 'the flight is closed and there are no more seats left today'."

Cons: "I'm not sure why the lady at the check-in desk was sooo rude and unwilling to help. Customers' presence was really bothering her..."

Cons: "They kicked me off the flight and I missed my husbands performance"

Cons: "How the power outage was handled at Schiphol was chaotic"

Pros: "N/A"
Cons: "I understand the flight was delayed because of the thunderstorm, but even then, the boarding process was horrible, at the airport they didn't know what was going on and people could board with no logic. It's also unbelievable that with a flight with such a delay, where we were told that at the gate that there was a limited amount of food on board, whatever was available (even water) was not kindly offered, but was on sale only."

Pros: "Nothing. Delayed. Waiting around a lot. No satisfactory explanation."
Cons: "Delays. Poor communication. Disappointment that you can now count on BA to be worse than just about all other airlines."

Pros: "My first domestic flight with BA for years yet the service imo has got even slicker and better. From check-in to boarding to disembarking and all ahead of schedule, I doubt if I would fly domestically with anyone else."

Cons: "Las películas no se podían poner desde el inicio"

Pros: "On time , efficient process. Courteous counter staff."
Cons: "Only H2O. Nicole and dime on everything else."

Cons: "Crews hair all seemed to be scruffy with bits hanging in their face. Most unlike BA. Only thing I can think of all rest was faultless"

Cons: "air condition from above and from everywhere, it was too cold for me."

Cons: "The tickets arrived at 9.50 am for 10.55 take off. I tried to cHe Kin in line but it didn’t let me. I went to the counter and they told me check in had closed and I would have to buy another ticket. It was my fault for buying a ticket. Goodbye £200. Thanks BA"

Pros: "Last minute flight (booked 4 hours before departure), one way, economy, for €99 from Amsterdam to Edinburgh via Gatwick. Long layover at Gatwick (around 3 hours), but I had much work to do anyway, so time went faster than I realised. Not sure if this was the case at Schiphol, but at Gatwick had priority security queue as a BA customer."

Pros: "It got me to where needed to get to. First flight in 12 months that wasn’t delayed."
Cons: "Poor value for money. The food & drink selection (that you have to pay for) is abysmal. UK Border is a joke, 20+ passport desks but only 2 are ever occupied, ePassport gate DOESNT work (won’t eork if you have kids). Zero f**ks given. #BrexitBritain #BrokenBritain"

Pros: "Crew and drink selection"
Cons: "3/4 of a sandwich for afternoon tea beyond a joke Barcelona lounge not great"

Pros: "Very smooth landing"
Cons: "Lots of turbulence"

Pros: "Very nice and comfortable"

Pros: "The plan was nice and the crew was good"
Cons: "Seating was to close together"

Pros: "It took off. It landed. No drama. 15 mins early."
Cons: "No complimentary hookers, whisky or cocaine"

Pros: "Service and price"
Cons: "Nothing"

Cons: "Nothing."

Pros: "Flight left Seville on time, and landed 10 mins early. Friendly crew. Marks and Spencer food available to buy on flight. Reasonable vegetarian options available - thank goodness. Didn't have to pay for extra leg room in exit aisle - probably because no-one had bought them when I checked in at airport. Would definitely recommend."
Cons: "Only downside is crew member in Seville at the airport gate could not be understood. She spoke English with such a thick Spanish accent and intonations that no-one understood what she was saying on the speaker. She also sounded as if she was arguing, as opposed to inviting us on board in a welcoming and orderly fashion. Although at times funny, it ultimately translated into a lot of noise on her part, and a headache on my part."

Pros: "Fold-down head rests"
Cons: "No tuck box"

Cons: "It took 1 hour to get a glass of water"

Cons: "At airport had line for baggage drop if had boarding passes. But, then only had one station open out of four or five. One person had problem I guess. Line didn't move for 10-15 minutes. VERY BAD!!"

Pros: "On time and accommodating"
Cons: "All ok"

Cons: "Not really friendly. Nothing to drink. Super separated from my husband. Baby crying the whole time."

Pros: "Video was good, seats were good."
Cons: "Man doing the check-in in Madrid (site 909) was very rude and unhelpful."

Cons: "There was no air"

Pros: "Nothing"

Pros: "No incidents which is always a good thing. I would've liked that the seat had a USB charger though."
Cons: "For some reason the airport scheduled 2 packed flights to board at gates right next to each other. These gates are right next to a main corridor. As you can imagine, it was chaos with lots of people standing around in both lines and then bunch of people trying to walk through."

Cons: "Took half hour extra to board an have us waiting for the bus from the terminal to the plane on the stairs"

Pros: "Nop"
Cons: "Streaming"

Pros: "Crew was awesome, airplane was new and clean All planes were on time"
Cons: "The food"

Pros: "Seat in Business Class Dreamliner was excellent-very comfortable with great flexibility of use. Service was attentive, but challenged to understand English"
Cons: "Entertainment selection of movies and music was very poor and too limited. Food was of inferior quality for business class"

Pros: "The plane was new and very comfortable"
Cons: "Free snack"

Pros: "The only thing I liked was the company of the people sitting next to me on the flight and the fact that we arrived safely."
Cons: "The service at the check in counter could have been better. The online booking should have clearly stated that there will be a additional charge for check in luggage The crew on the flight used my overhead storage for their own bags and I had to put my bag under my legs. I barely fit in the seat"

Pros: "Check-in for bags was fast and the staff was very friendly."

Pros: "Service was good and so was the entertainment"
Cons: "I’m not sure if it was because where we were sitting but it was SO HOT! I had to switch pants mid flight because I was sweating. And these flights are too long for standard seats. Not enough XL seats available"

Pros: "Everything as expected!"
Cons: "Had to pay for food. not a single chip :("

Cons: "Boarding took 3 hours"

Pros: "Crew was great, the rest was average"
Cons: "My checked luggage for which i paid an extra $100 has been damaged to a point where 2 out of the 4 weels are about to fall. I don't know in which of the two flights it happened since my luggage was transfered during the layover."

Cons: "The boarding is very bad, you can not board 400 people in 15 minutes, the result will be, you will arrive one hour late! Also, Why the crew wear gloves when pick up left overs but not when serving the food? Really the crew training, it is very poor to sat the least. Arlindo."

Cons: "There was charge for a checked bag which I thought on booking was included"

Cons: "Seats were very close in front of you. Then my seat did not recline so for the 8 hour flight I had lady in front of me basically in my lap. Flight attendant said I could walk around and look for other seat....didn't offer to see if other seats were available, didn't appear so. Also had teenage son with me did not want to leave him."

Pros: "The plane was clean and spacious."
Cons: "Although a short flight, there were no complimentary food or drink options."

Pros: "Excessively hot. You sweat entire time"
Cons: "Lack of a/c"

Pros: "Flight itself was good, no options for emtertainment tho"
Cons: "Check in was terrible at the terminal. Poor signs or personnel to guide the checkin lines caused fights among passengers and confusion where to check in from. Ground attendants arrived and did not inform the crowd right away causing dangerous physical and verbal fights among people making different lines. Terrible situation"

Pros: "People and new plane"
Cons: "We have to take a bust to catch the plane. It ya to drive for ages! We left about 40mins later than schedulled."

Cons: "Food was terrible Boarding was late"

Cons: "Next time Air France of British Airways. No more Air Europa."

Pros: "Very helpful crew. Courtious"
Cons: "Food could be better in flight."

Cons: "We had to board this plane the old fashion way on the runway carrying your bags and everything. Very uncomfortable and no help. It also was very disappointed to be charged €60 per each piece of luggage returning to Madrid even though they had not charged for the same luggage coming into our destination. The lady at the counter was very cut and dry and was not helpful at all. This was a round trip, no explanation on the overcharged is acceptable. Kayak should warn their customers if luggage charges are going to be added."

Cons: "The seats weren't too comfortable. Not all movies that were in the entertainment list in the website were actually in the flight."

Cons: "I'm curious with Air Europa for not thoroughly detailing me at the time of booking about the extraneous and very unreasonable check-in baggage fee for €60!! For checkin in 1 bag at the counter! The website was deceptive in its wording with 1 baggag is free and the rest has a fee. Therefore, i understood that i didn't have to purchase a check in luggage fee. That right there is living expense that I depended on for my trip. Thanks Air Europa! The check-in agent and another Air Europa representative at the Madrid airport did little to anull my fee that I felt mislead about. That was terrible customer service! I tried to give my flight a chance, but the touch down landing was probably one of the worst jolted sloppy touchdowns I've experienced. I looked around to see other's surprised reaction. I don't know of how Air Europa stocks or current state of economy are; but after dropping €60 for 1 checked in luggage, I'd expect a free beverage or light snack provided. Even the hot tea was €2.50. Im not happy and warning other's not to use this airline."

Pros: "Nothing"
Cons: "I am a skyteam member and have platinum status with delta and prior to leaving for my trip I had contacted air europa with my skymiles number and was told baggage was included. Upon arrival to airport my status was ignored and I was refused when asked to speak with a manager. I ended up having to pay 60 euros in baggage fees and then was not allowed to board as sky priority despite showing the airline my status."

Pros: "Great flight on business class"

Cons: "The food was terrible."

Cons: "Row 35 should not be an option far too tight"

Pros: "Muy atentos el personal, rápido proceso de check in bordin pass el avión el vuelo, la puntualidad."

Pros: "The crew was very pleasant."
Cons: "Did not like sharing a screen with the entire plane. Wish there was individual screens behind the seats."

Pros: "Smooth, quiet overnight flight with few interruptions."
Cons: "Air Europa app let me down, generating boarding passes that didn't work at security. Sent unexpectedly to counter by passport agent."

Pros: "The prive was ok"
Cons: "Late, disorganized boarding, group pf adolesccentes traveling behind me were very rowdy and on an early morning flight they have to be asked by the flight personnel to be respectful to the other passengers"

Pros: "The price was great for a direct flight from Boston to Madrid."
Cons: "The plane was very, VERY old and extremely uncomfortable. This was an overnight flight, they turned down the cabin light for the first ten minutes but then it was on for four hours, making it impossible to sleep. There was no in flight movie, and there was no way to turn off the antiquated cumbersome seat TV. Really awful to get off the plane and be exhausted. They didn't offer food to the inside rows, only to the window side. When you asked you got an annoyed glare."

Cons: "More than 4 hours delay and nobody was able to tell us anything, nobody was updated in the gate, terrible information and service, Internet service was terrible, the only quick procedure was to charge my credit card, after this terrible reception"

Cons: "Don't have tv , after overnight flights we sitting in airplane more than 1,5 hours with out air conditions"

Pros: "Flight quick and uncomplicated."
Cons: "Boarding chaotic. No food or entertainment involved."

Pros: "The 787s"
Cons: "The glitchy mobile app and website won't allow a check in, because it keeps asking for frequent flyer number, but it won't accept Delta's credentials...very frustrating"

Pros: "Brand new airplanes 787"

Cons: "There wasn't any entertainment. But this was a short flight, so was expected."

Pros: "The flight was ok. The bording gate was very far."
Cons: "The whole flight there were commercials in the personal tvs. Without beening able to stop them."

Pros: "flight on time"
Cons: "food"

Cons: "After trying several times and calling the airline, hearing everything was ok... It wasn't. When I showed up at the counter to check in luggage, not inly I was not checked in for the flight but also I had to pay a counter fare for not including the lugagge in the check in on line... . Although very polite, airport personel could not help ne with the provlem created by the airline. No explanation so far to the reason I was not able to check in on line and save 30 Euros... Next time I am flying Iberia. Same price, better service."

Pros: "Very little to like about the trip. As a very experienced traveller the trip to MAD was not pleasing. It appeared that crew attitudes reflect unacceptable monitoring and control by Air Auropa management of crew performance and equipment maintenance..The unworkable entertainment system failed ti entertain. No major delay. Able to meet connections."
Cons: "MVD to MAD leg. At meal times crew did not request passenger to sit their seats upright. Crew sleeping in the 2 seats in front of us had seats back total time of trip. It was very difficult to eat meats with the seat back in front of us. Hit in the face by crew member forcing seat back rapidly on change of crew rest period. Curtains of crew rest area encroached into my seat area. It was annoying, colostrophobic and unacceptable . One male member of the crew, when serving drinks at meal time mumbled Ïdiotö¨. I assumed he was referring to me. At breakfast time we were ignored when drinks were served. The entertainment system was unusable. It was apparent that the system was mal functioning and needs replacing. . I spoke to the head attendant and relayed our concerns. I was refused a visit from the captain in order to express pour concerns."

Pros: "The flight was delayed for five hours."
Cons: "The waiting."

Cons: "They are always late, they charge for everything..."

Pros: "Nothing."
Cons: "The long delay."