Find Cheap Flights from Sydney Kingsford Smith to London Gatwick (SYD - LGW)

Crew was great, flight was short

Plane was dated, seats had a smell, tv were old

The boarding was quite efficient tho with a gate change. One flight attendant is very courteous and attentive. Co-pilot announcement is very clear.

Food was no no. Stewardesss are quite robotic and are lack of smile, perhaps because of late flight? IFE monitor is old and dated

Smell was so bad during flight

Smell was so bad

Overall I didn’t like the flight

Food,customer service,comfort and entertainment

There is absolutely nothing I can say that I liked about China Eastern flight. See comments below.

Service was horrible. Flight got delayed by 10 hours and staff expected us to wait at the gate till the next flight.

The flight was delayed by 5 hours! The crew does not speak good English, the announcements were very difficult to understand. The crew was also not very polite in their mannerisms. They lacked professionalism in the way they conducted themselves. They seemed stressed and impatient.

Good service - food/beverages etc

Was stinky at the rear seats near the toilets

good service and food but A330 is too old and small

The Ontario terminal location is much more convenient and faster than LAX.

no place to put pillow/blanket while eating

I like the space between seats. A couple inches helps

Staff just not as friendly as last time on This airline. Audio earphones just doesn’t work welll. It’s double prong so you can’t use your own and there ear buds very uncomfortable and earphones from previous flight didn’t work well either. This really needs fixing. 12 hours this should be a big priority.

The Ontario terminal location is much more convenient and faster than LAX.

Smell was so bad

Food was ok

End to end experience, was not informed in advance when we purchased the tickets in regards to the baggage when in transit flights

Crew was great, flight was short

Plane was dated, seats had a smell, tv were old

Didn’t get to pick out seats and got stuck in a middle seat. No opportunity to change, even though I tried to do so a week before the flight as welll as once online check in opened.

Very efficient. Fab selection of movies.

I am lacto vegetarian but my only option was vegan. Second meal was a banana and some tired bits of pepper and carrot. Surely an airline like Emirates can offer a meat-free option!

We landed

Cramped, terrible food.

Good flight and on time.

Flight was on time. Plane was very clean. Crew were courteous. Food was good. Spirits selection was good. China Eastern lounge in Shanghai is excellent, with a nicely run kitchen that feeds lots of people. Lounge has a very clean shower facility. Overall, excellent value for money.

Overall I didn’t like the flight

Food,customer service,comfort and entertainment

The flight was delayed over an hour to wait for a flight that had some connecting passengers-the delay caused me to miss my connection on the other side. I expect a full fligjtvto prioritize the paying customers who are already present, most of whom had connections to make. When I requested help rebooking my connecting flight in LAX, they gave me (rudely) a QR code and a “certificate” (piece of paper) that said the flight was delayed. The QR code was to check for updates for the delayed flight (useless) and the “certificate was not a help at all for rebooking my domestic connection on the other side. The flight was so late that there were no more flights out to my destination, so I ended up paying for a hotel and change fee $175+ to book a flight first thing next miening. Both the hotel and SWAir said that certificate was meaningless. Our flight over was bad too-very rude personnel at the desk, and stressed out flight attendants...miserable experience both times-never again. We pre-selected seats and both times we were separated. Save your money and pay more for an airline that has customer service because it will end up costing you more in the long run.

Making my way to the bathroom during boarding I was instructed to return to my seat simultaneously as the flight attendant nearly pushed me to the ground in haste.

Smell was so bad

Food was ok

End to end experience, was not informed in advance when we purchased the tickets in regards to the baggage when in transit flights

They just seem fake friendly. Be nice if they also were more lenient on carry on luggage. Very unreasonable making the start of vacation stressful moving stuff from our carry on to other luggage over 1 kg. It was obnoxious. They had another scale at the gate which was over the top obnoxious. I felt like we were a burden to the airline rather than a guest.

They need to treat people as a guest rather than a hastle. Super annoying bag check and staff and crew in plane were just ok. Whatever happen to being a guest

Crew was great, flight was short

Plane was dated, seats had a smell, tv were old

there was a delay in Munich by Emirates which led to the flight from Dubai to Kuwait, which took off from below, leaving us at Dubai airport

Good flight on A380. Food and entertainment were great.

We had to disembark into buses because all gates were being used.

The ICE entertainment

The leg room is a bit small

The ICE entertainment

Nothing

Smell was so bad during flight

Food was ok

End to end experience, was not informed in advance when we purchased the tickets in regards to the baggage when in transit flights

None.

I spent another one thousand us dollar to buy another ticket, because their website's problem. I will file complaint when I am back to USA.

Smell was so bad