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(Return)
Airports
Origin
Perth
$777
only
$777
Melbourne
$1013
only
$1013
Sydney
$868
only
$868
Destination
Dubai
$777
only
$777
Sat, 10 Feb
PER
DXB
25h 40m
Mon, 19 Feb
DXB
PER
20h 10m
Trip: 10 days
Overall 0.0 Poor
Based on 0 reviews
Tue, 29 May
SYD
DXB
32h 40m
Tue, 19 Jun
DXB
SYD
32h 40m
Trip: 22 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 3245 reviews
Overall
6.4
Boarding
6.6
Comfort
6.4
Crew
6.8
Entertainment
5.9
Food
5.9
PEK
BKK
OK 5.6

The flight waited which I'm sure is a complaint by others. This is due to the very inefficient transfer process in Beijing.

Zero entertainment. I know it's only a 4-5 hour flight but still.

LAX
PEK
Mediocre 3.0

The crew were nice

The food was terrible. There were no amenedies for flying internationally like I am used to. And the movies available?! Usually international flights have all kinds of movies to watch. There were only a few that is even heard of.

NRT
PEK
Good 7.6

Most of the staff was very helpful and accommodating. On the first leg of the flight one of the attendants even suggested a wine with dinner, a very kind gesture.

When my husband and I went to check in for our flight at the desk we had to wait very long time to get checked in. We noticed that one of the girls was in training, which is understandable but just inconvenient. We are both very patient people but this just made us nervous because our first flight on Air China to Japan on 10/26/17 was very delayed and caused us to have to literally run and still go through a rigorous security check. We were not rushed through the line even though we had nothing to do with our flight being delayed on our second leg. We then had to wait in another long line for security even after arriving into China on our flight back. There was also someone on board before take off with a medical problem and we could tell that some of the patrons started getting a bit aggressive or irritable. I don’t think the crew could’ve done much in that regard but wish the issue had been resolved a little quicker. I believe it was a 40 minute delay in take off.

SGN
PEK
Mediocre 3.6

The food was good for airplane food.

It makes no sense to not allow the use of any electronics during take off and landing. My E reader doesn't even use a cell signal, but I couldn't have it out. Also, not allowing cell phones at ANY time during the flight, even in airplane mode, is ridiculous because tablets, which can have cell signals, are allowed. Air China is just frustrating.

PEK
LAX
Good 6.6

Most of the staff was very helpful and accommodating. On the first leg of the flight one of the attendants even suggested a wine with dinner, a very kind gesture.

When my husband and I went to check in for our flight at the desk we had to wait very long time to get checked in. We noticed that one of the girls was in training, which is understandable but just inconvenient. We are both very patient people but this just made us nervous because our first flight on Air China to Japan on 10/26/17 was very delayed and caused us to have to literally run and still go through a rigorous security check. We were not rushed through the line even though we had nothing to do with our flight being delayed on our second leg. We then had to wait in another long line for security even after arriving into China on our flight back. There was also someone on board before take off with a medical problem and we could tell that some of the patrons started getting a bit aggressive or irritable. I don’t think the crew could’ve done much in that regard but wish the issue had been resolved a little quicker. I believe it was a 40 minute delay in take off.

Tue, 24 Apr
SYD
DXB
40h 05m
Sun, 27 May
DXB
SYD
28h 55m
Trip: 34 days
6.2GoodShow reviews
Overall 6.2 Good
Based on 212 reviews
Boarding
6.5
Comfort
6.4
Crew
7.1
Entertainment
5.2
Food
5.5
DXB
MNL
OK 4.3

Crew were friendly

Poor food options. Seats were cramped for me (I’m 6 foot tall). No logical boarding organisation (free for all).

MNL
HKG
Mediocre 2.0

None

It’s 4hrs flight and they didn’t even offer not a free water you have to pay for food ? This is international flight for crying out loud. It’s not worth for what you pay for worst airline ever.

ILO
PPS
Good 6.3

Staff were friendly

It's a budget airline so don't expect complimentary food or drinks. You get what you pay for.

MNL
TAC
Mediocre 2.0

Didnt like anything

Changed the time of my flight twice. But still late.

HKG
MNL
Excellent 8.5

Nice modern plane, great crew.

Modern compact seats not very comfortable, and very little kneeroom. But fair prices, so overall a good value.

Sat, 14 Apr
MEL
DXB
18h 25m
Sat, 21 Apr
DXB
MEL
17h 45m
$1013
Trip: 8 days
8.2ExcellentShow reviews
Overall 8.2 Excellent
Based on 64 reviews
Boarding
8.3
Comfort
8.2
Crew
8.9
Entertainment
7.8
Food
7.8
BWN
HKG
Excellent 10.0

Gave me aisle seat, great service

DXB
BWN
OK 4.3

I Have booked true which is Byojet is absolutely disgraceful I'll be seekong to recover alm fears gro Byojet they been absolutely Nightmare

BYojet shouldn't be with Kayak get rid of them.

BWN
DXB
Excellent 9.6

The cabin crew were very friendly, organised and polite.

The flight was delayed 20min from the outset as the pilot explained to all onboard that we weren't allowed to land early at Dubai airport. Towards the end of the flight the plane was delayed for over another hour as we circled the gulf waiting to land. This wouldn't have been so inconvenient if the lights were dimmed again as it was 2-3am local time and passengers wanted to sleep.

DPS
BWN
Excellent 10.0

The food!!!!

Nothing

MNL
BWN
Good 7.0

Best crew I have ever had

Leg room is too small.

Fri, 13 Apr
SYD
DXB
36h 10m
Wed, 25 Apr
DXB
SYD
32h 20m
$1178
Trip: 13 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 1457 reviews
Overall
7.3
Boarding
7.2
Comfort
7.1
Crew
7.8
Entertainment
6.5
Food
6.9
MNL
KUL
Excellent 8.6

The ipad loaded with movies and magazines

The food needs improvement

BKK
MNL
OK 4.0

Flight crew did a great job.

Flight check-in was total disaster. Unorganized lines and only for ticket counter agents compared to Emirates 28 ticket agent.

MNL
BKK
Excellent 9.3

Everything was good.

Some times allow more Kg of Baggage.

MNL
BKK
OK 4.6

Seats are too close together in economy for anyone over 5 foot ten inches.

TPE
MNL
Excellent 10.0

Legroom is wider than cheap airline, service is better. Ticket price is able to compete with cheap airline. What should a traveler ask more for?

Tue, 29 May
SYD
DXB
53h 10m
Thu, 21 Jun
DXB
SYD
38h 40m
$1242
Trip: 24 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 3639 reviews
Overall
7.1
Boarding
7.2
Comfort
7.0
Crew
7.5
Entertainment
6.8
Food
6.7
SIN
CAN
OK 4.0

cheap

no tv/ personal entertainment. feels like a budget flight. delayed flight

CAN
JFK
Excellent 9.6

Arrived on time.

SGN
CAN
Excellent 10.0

November 14, 2017 Take flight CZ373 from Southern Airlines to Ho Chi Minh City from Guangzhou. My mom is 83 years old and need a wheelchair to walk. The flight crew arranged her on the machine. The flight Attendants let her sit in the front row and the stewardess is beautiful. Nov 21 return From Ho Chi Minh to Guangzhou. Flight CZ3070 Crew performed equally well. Thanks to Southern Airlines. The next choice of travel must be selected. I wish business is booming. Veng Hong Fan Email: fan_bonnie@yahoo.com.hk 23 Nov, 2017

CAN
LAX
Excellent 8.0

Everything went well.

CAN
JFK
Excellent 9.6

The staff of China Southern made our trip a great experience. We have flown with this airlines several times, and will continue to do so in the future! Thank you!!

Wed, 27 Dec
SYD
DXB
28h 25m
Tue, 2 Jan
DXB
SYD
29h 45m
$1267
Trip: 7 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 3940 reviews
Overall
6.4
Boarding
6.4
Comfort
6.4
Crew
6.8
Entertainment
6.1
Food
5.8
PEK
PVG
Good 6.6

I bought a round trip ticket online with my current passport number. When I arrived in Shanghai, I was held at the Customs for extra 20 or 30 minutes because the airline provided a passport number I used more than 10 years ago. My luggage was held at Pudong airport quite a few days. Each day, they said something different to me... When it's the time for me to go back, I was held again at PEK, because of the different passport number they kept in their system. Even though I explained to them how I purchased the ticket with my current passport number and I have no idea where the problem happened. They insisted that it was my own fault. My gmail did not work properly in China. I asked them for help by providing me the ticket agent contact info in the States. They said that they did not know. I should go where I bought my ticket. I had to spend hours to contact friends in the States to find the phone number of justfly.com. Then, I made international call to justfly for about hour to have the problem fixed. I did not provide any wrong info when purchasing the ticket. The problem was made between the airline and their agent. They, as professionals, could easily have the problem solved but they blamed the customer for the mistake. I had to spend so much extra time and money to cover their mistake, at the risk of missing my flight. That's the worst experience I ever had for international flight.

LAX
PVG
Good 6.6

Good food and servir of the crew.

Problems to check in, long lines to aboard.

PVG
BKK
Good 7.3

Timeliness,

Food, lack of water,.

OKA
PVG
Excellent 10.0

Fast, easy and comfortable.

No internet acces in Shanghai.

SFO
PVG
Good 7.3

New planes, efficient crew, on time.... Early arrival!

Shanghai airport transit process is horrible! Good is very plain, bit I don't care so much. However, not enough water provided. This really needs addressing...

Tue, 15 May
PER
DXB
26h 55m
Sun, 20 May
DXB
PER
18h 50m
Trip: 6 days
Overall 0.0 Poor
Based on 0 reviews
Wed, 30 May
SYD
DXB
32h 40m
Thu, 21 Jun
DXB
SYD
32h 40m
Trip: 23 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 3245 reviews
Overall
6.4
Boarding
6.6
Comfort
6.4
Crew
6.8
Entertainment
5.9
Food
5.9
PEK
SFO
Mediocre 3.6

There were personal movie screens with movies I liked.

The food was pretty bad. The bottom seat cushion was quite hard so I couldn't sleep because I was shifting my weight every hour. We were told at the boarding gate that the flight was full when we asked about upgrades, but the economy plus section was almost empty once we were on. I don't understand the reasoning for lying about the flight being full. If you won't sell us an upgrade, just say so.

PEK
LAX
Good 6.6

Most of the staff was very helpful and accommodating. On the first leg of the flight one of the attendants even suggested a wine with dinner, a very kind gesture.

When my husband and I went to check in for our flight at the desk we had to wait very long time to get checked in. We noticed that one of the girls was in training, which is understandable but just inconvenient. We are both very patient people but this just made us nervous because our first flight on Air China to Japan on 10/26/17 was very delayed and caused us to have to literally run and still go through a rigorous security check. We were not rushed through the line even though we had nothing to do with our flight being delayed on our second leg. We then had to wait in another long line for security even after arriving into China on our flight back. There was also someone on board before take off with a medical problem and we could tell that some of the patrons started getting a bit aggressive or irritable. I don’t think the crew could’ve done much in that regard but wish the issue had been resolved a little quicker. I believe it was a 40 minute delay in take off.

PEK
IAH
Mediocre 2.0

Doesn't matter if your economy or first class. First one to the gate gets in. Good for me because I always fly economy.

Typical Chinese service, poor. Will never fly Air China ever again. Only reason why I book the ticket because it was cheap, now I know why.

PEK
IAH
Excellent 9.3

Every crew member was so nice and attentive.

There really isn't anything to complain. My flight experience was great

PEK
SGN
Mediocre 3.0

The crew were nice

Again the food was terrible. And this was an international flight and there wasn’t even a tv for watching movies! So all you could do was sit crammed in your seat for hours!!

Thu, 24 May
PER
DXB
21h 15m
Mon, 25 Jun
DXB
PER
42h 50m
Trip: 33 days
Overall 0.0 Poor
Based on 0 reviews
Thu, 31 May
SYD
DXB
32h 40m
Sun, 24 Jun
DXB
SYD
32h 40m
Trip: 25 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 3245 reviews
Overall
6.4
Boarding
6.6
Comfort
6.4
Crew
6.8
Entertainment
5.9
Food
5.9
HND
PEK
Mediocre 2.0

Doesn't matter if your economy or first class. First one to the gate gets in. Good for me because I always fly economy.

Typical Chinese service, poor. Will never fly Air China ever again. Only reason why I book the ticket because it was cheap, now I know why.

NRT
PEK
Good 7.6

Most of the staff was very helpful and accommodating. On the first leg of the flight one of the attendants even suggested a wine with dinner, a very kind gesture.

When my husband and I went to check in for our flight at the desk we had to wait very long time to get checked in. We noticed that one of the girls was in training, which is understandable but just inconvenient. We are both very patient people but this just made us nervous because our first flight on Air China to Japan on 10/26/17 was very delayed and caused us to have to literally run and still go through a rigorous security check. We were not rushed through the line even though we had nothing to do with our flight being delayed on our second leg. We then had to wait in another long line for security even after arriving into China on our flight back. There was also someone on board before take off with a medical problem and we could tell that some of the patrons started getting a bit aggressive or irritable. I don’t think the crew could’ve done much in that regard but wish the issue had been resolved a little quicker. I believe it was a 40 minute delay in take off.

PEK
BKK
OK 5.6

The flight waited which I'm sure is a complaint by others. This is due to the very inefficient transfer process in Beijing.

Zero entertainment. I know it's only a 4-5 hour flight but still.

MNL
PEK
Good 6.3

Better than the New Jersey flight to Beijing more food this time from Beijing to Houston staff was very nice and friendly

Seats too small me too big lol

LAX
PEK
Mediocre 3.0

The crew were nice

The food was terrible. There were no amenedies for flying internationally like I am used to. And the movies available?! Usually international flights have all kinds of movies to watch. There were only a few that is even heard of.

Sat, 31 Mar
SYD
DXB
39h 40m
Fri, 20 Apr
DXB
SYD
28h 55m
$1001
Trip: 21 days
6.2GoodShow reviews
Overall 6.2 Good
Based on 212 reviews
Boarding
6.5
Comfort
6.4
Crew
7.1
Entertainment
5.2
Food
5.5
MNL
SYD
Excellent 10.0

The entire process was a breeze

MNL
HKG
Excellent 10.0

I like it because I arrived in Hong Kong earlier than the time we expect. So well done!

N/A

CEB
MNL
Good 6.0

Late arrival of plane meant knock on problems with air traffic in manila... over an hour late ... cebu airlines ok but system poor

Unfortunately delays caused by late arrival of plane - 1 hr late

CEB
TPE
OK 5.6

Boarding went swiftly and without issues. On board catering however rely's more on pre-booking your meals else there are hardly any options left. Seat was ok and punctuality too.

The check-in was a mess.. we were the first at the counter but among the last to board. The clerc disappeared with my passport and asked me to transfer luggage on the spot. On top she did not return the booking form. Luckily I had a second copy or my filipino friend would have been stopped by filipino immigration.

HKG
ILO
Good 6.3

The crew were very helpful.

Don't expect to get more into your hand carry than 7kgs. They weigh it at check in. Hand carry allowance should be more than just 7kgs.

Thu, 8 Feb
MEL
DXB
19h 05m
Tue, 13 Feb
DXB
MEL
17h 25m
$1014
Trip: 6 days
8.2ExcellentShow reviews
Overall 8.2 Excellent
Based on 64 reviews
Boarding
8.3
Comfort
8.2
Crew
8.9
Entertainment
7.8
Food
7.8
BWN
MEL
Excellent 8.6

Crew are just the best

Boarding was disorganised, excellent service otherwise.

DPS
BWN
Excellent 10.0

The food!!!!

Nothing

MEL
BWN
Excellent 9.6

The cabin crew were very friendly, organised and polite

The layover at Brunei airport was a little boring as there's not much to do for three hours.

DXB
LHR
Excellent 10.0

Service with a smile. Great manners.

Nothing. Great crew, food, flight.

MNL
BWN
Good 7.0

Best crew I have ever had

Leg room is too small.

Fri, 9 Feb
PER
DXB
25h 25m
Mon, 26 Mar
DXB
PER
30h 15m
Trip: 45 days
Overall 0.0 Poor
Based on 0 reviews
Fri, 2 Feb
MEL
DXB
19h 05m
Wed, 14 Feb
DXB
MEL
17h 25m
$1018
Trip: 13 days
8.2ExcellentShow reviews
Overall 8.2 Excellent
Based on 64 reviews
Boarding
8.3
Comfort
8.2
Crew
8.9
Entertainment
7.8
Food
7.8
MEL
BWN
Excellent 9.6

The cabin crew were very friendly, organised and polite

The layover at Brunei airport was a little boring as there's not much to do for three hours.

BWN
HKG
Excellent 10.0

Gave me aisle seat, great service

MNL
BWN
OK 5.3

The flight delayed for 5 hours and then cancelled. While I understand this happens, it was completely unorganized. They didn't have any plans to try to get people on other flights (passengers ended up organizing this), they provided a hotel but we had to sit there for over an hour while they tried to find one, and when trying to get flights gets the next day, staff was not proactive...the only way people got rebooked was if they told them what to do.

BWN
MEL
Excellent 8.6

Crew are just the best

Boarding was disorganised, excellent service otherwise.

DPS
BWN
Excellent 10.0

The food!!!!

Nothing

Sat, 31 Mar
SYD
DXB
32h 40m
Thu, 19 Apr
DXB
SYD
32h 40m
Trip: 20 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 3245 reviews
Overall
6.4
Boarding
6.6
Comfort
6.4
Crew
6.8
Entertainment
5.9
Food
5.9
PEK
IAH
Excellent 9.3

Every crew member was so nice and attentive.

There really isn't anything to complain. My flight experience was great

PEK
LAX
Good 6.6

Most of the staff was very helpful and accommodating. On the first leg of the flight one of the attendants even suggested a wine with dinner, a very kind gesture.

When my husband and I went to check in for our flight at the desk we had to wait very long time to get checked in. We noticed that one of the girls was in training, which is understandable but just inconvenient. We are both very patient people but this just made us nervous because our first flight on Air China to Japan on 10/26/17 was very delayed and caused us to have to literally run and still go through a rigorous security check. We were not rushed through the line even though we had nothing to do with our flight being delayed on our second leg. We then had to wait in another long line for security even after arriving into China on our flight back. There was also someone on board before take off with a medical problem and we could tell that some of the patrons started getting a bit aggressive or irritable. I don’t think the crew could’ve done much in that regard but wish the issue had been resolved a little quicker. I believe it was a 40 minute delay in take off.

HND
PEK
Mediocre 2.0

Doesn't matter if your economy or first class. First one to the gate gets in. Good for me because I always fly economy.

Typical Chinese service, poor. Will never fly Air China ever again. Only reason why I book the ticket because it was cheap, now I know why.

SGN
PEK
Mediocre 3.6

The food was good for airplane food.

It makes no sense to not allow the use of any electronics during take off and landing. My E reader doesn't even use a cell signal, but I couldn't have it out. Also, not allowing cell phones at ANY time during the flight, even in airplane mode, is ridiculous because tablets, which can have cell signals, are allowed. Air China is just frustrating.

IAD
PEK
Good 7.3

I have flown with Air China before and had a bad experience. They are improving everything from customer service to in-flight amenities. Transfers in Beijing are still a problem with zero efficiency.

They don't honor seat selection when booking but attendant at gate helped and was very understanding.

Wed, 10 Jan
PER
DXB
52h 30m
Wed, 31 Jan
DXB
PER
37h 30m
Trip: 22 days
Overall 0.0 Poor
Based on 0 reviews
Wed, 30 May
SYD
DXB
40h 10m
Thu, 21 Jun
DXB
SYD
38h 40m
$1242
Trip: 23 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 3639 reviews
Overall
7.1
Boarding
7.2
Comfort
7.0
Crew
7.5
Entertainment
6.8
Food
6.7
CAN
JFK
Excellent 9.6

Arrived on time.

SIN
CAN
OK 4.0

cheap

no tv/ personal entertainment. feels like a budget flight. delayed flight

CAN
JFK
Excellent 9.6

The staff of China Southern made our trip a great experience. We have flown with this airlines several times, and will continue to do so in the future! Thank you!!

LAX
CAN
OK 4.0

I still don’t have my luggage and I’m coming home. Awful

CAN
JFK
Good 7.6

They did work with us to help with the seating.

We flew from NYC- JFK to Siem Reap Cambodia and back with the airline. On the way back I was unable to choose seats online prior to boarding. We were placed in Row 63, which is the LAST row on the plane and does not recline. For a 15 hour flight this seating should not be used. It is completely unreasonable to think people will be ok not reclining, and honestly the seats felt more straight up than the normal seats. After discussing it with the crew for half an hour on a full flight they were able to move us to other seats. But were unable to move us to business or first for a discount. End point: these seats should not be used! It was so miserable even thinking we might get stuck with them. And if they do stick people there you should be comped, that was not worth the same fare everyone else payed for coach.

Fri, 9 Feb
PER
DXB
25h 25m
Sun, 25 Mar
DXB
PER
23h 20m
Trip: 44 days
Overall 0.0 Poor
Based on 0 reviews
Wed, 27 Dec
SYD
DXB
28h 25m
Sat, 13 Jan
DXB
SYD
54h 15m
$1356
Trip: 18 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 3940 reviews
Overall
6.4
Boarding
6.4
Comfort
6.4
Crew
6.8
Entertainment
6.1
Food
5.8
PVG
HKG
Excellent 8.0

Good food. More comfortable the aboard.

LAX
PVG
Excellent 8.6

The movies and seats were amazing so it made the flight go by faster

None of the crew really spoke any English

PVG
LAX
OK 4.6

Same in-flight movies as the west-bound flights. Crew has very limited English skills.

PVG
ICN
Mediocre 3.6

the plane was downgraded from airbus 330 to boeing 737

SFO
PVG
Good 7.3

New planes, efficient crew, on time.... Early arrival!

Shanghai airport transit process is horrible! Good is very plain, bit I don't care so much. However, not enough water provided. This really needs addressing...

*
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