Daily cleaning, installation of cabin HEPA filters on flights to Launceston
Qantas Airways, Virgin Australia and Jetstar have waived their change and cancellation fees on flights to Launceston. Confirm policies on booking site.
The flight route Brisbane to Launceston Airport was the most popular route on KAYAK over the last 3 days. A return flight could be found for $183. Also in the last 3 days, Melbourne was the most budget-friendly place to find a flight to Launceston Airport with one-way tickets at $146 and $141 return.
Jetstar, Qantas Airways, and Virgin Australia are commonly used to fly to Launceston Airport from Australia.
Launceston Airport is 13 km from the centre of Launceston.
All flights to Launceston land at Launceston Airport. The airport code is LST,and it can also be referred to as Launceston.
Launceston Airport does not have any hotels within the precinct. There are, however, many hotels that are close to the airport. A couple of recommended hotels are Abel Tasman Airport Motor Inn and Queens Arms Hotel. Both of these hotels are located in Launceston and are less than 10 km from the airport.
At Launceston Airport, there is one store called The Launceston Store. This store has a variety of local and Tasmanian-themed gifts. The Launceston Store also carries a variety of travel essentials and books for your travels.
Yes, Launceston Airport has two sets of lifts. There are lifts for both departing and arriving passengers. The arrival lifts are behind the arrival’s stairs after the security check in, while the departure lifts are located after the screening point.
There are six well-known car rental companies located at Launceston Airport, including Hertz, Thrifty and Avis. The car rental desks are situated next to the baggage claim area in the arrivals hall. It is advisable to make a reservation beforehand and simply collect the keys and your car on arrival.
There is free Wi-Fi access throughout the terminal at Launceston Airport. In order to access the Internet, connect to the ‘Airport Free Wi-Fi’ network and you will be prompted to answer a few short survey questions to start your session. The network is not encrypted so do be cautious when entering personal information.
There are luggage storage lockers situated not far from the check-in desks. Put your bags in the locker and pay with cash or credit card, at which point you will receive the pin code to open the locker when you return. Prices depend on the size of the locker and the length of time it is to be used for.
You can catch a taxi from the taxi rank located outside the terminal building near to baggage reclaim. The fare is around AUD35 to AUD38 one way. Alternatively, there is a shuttle bus that stops at various hotels, as well as the casino and university. The fare for the bus starts at AUD15 one way.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to Launceston.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Launceston is likely to change within 7 days, so travellers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Launceston with an airline and back with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Launceston up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "You get what you pay for. Can't complain."
Pros: "We did not fly on this flight."
Cons: "We did not fly on this flight."
Pros: "Great crew and counter staffing. Only took about 10 minutes to get my ticket and half of that was due to some snag with the NZ visa details."
Pros: "Entertainment and board WiFi excellent"
Cons: "Boarding was a surprise, at least 200 m walking in the light rain, no previous warning."
Pros: "The crew was wonderful, very hospitable and friendly."
Cons: "The seating in economy class is abysmal. The seats are extremely small and the rows are to close together. There is no leg room. The seat cushioning is almost nonexistent. It's like sitting and leaning back on a board. On this last trip I had a window seat. I'm 5'4" and 115 lbs."
Pros: "Crew was okay. Nothing special but not bad."
Cons: "The WiFi didn’t work! Don’t advertise it if it is not working. Even setting it up is far too much work/confusing."
Cons: "Not being scammed on bag charges."
Pros: "slightly more roomy than most carriers"
Cons: "since it was a Friday during Lent, there could have been non-meat options on the meals. One lunch and one supper offered only chicken and beef both times."
Pros: "Crew very friendly, nice airplane, clean"
Cons: "more room in economu"
Cons: "Is it possible to build in a way to tilt the seat bottom up at the front a bit so that when the back is reclined you don'get as sore a bum, and you don't slide forward as much. The seatback recline and headrest were very good."
Pros: "Outstanding crew -- attentive but not overbearing. Very pleasant for a 14-hour flight."
Pros: "Quick and easy"
Pros: "Best inflight experience on economy!"
Pros: "Crew did a very good job"
Cons: "Trip was the roughest I have ever been on for virtually the entire time. Could not sleep. Business class cabin was also had the most noise of any front of airplane experience I have had."
Pros: "All round excellent - great service, food et al."
Pros: "Appreciated check in staff who professionally answered our requests re routine steps to process check in. Only regretted that we weren’t aware (perhaps we missed announcement) that my husband who is still recovering from knee surgery was not aware we could have boarded from the forward entrance and avoid the descent and ascent via rear entry."
Pros: "Good seats great staff"
Cons: "Paying for movies not impressed"
Pros: "Air New Zealand is a great airline. They give you a lot of food and the seats seem to have a little more space between them so your knees don't hit the back of the chair!"
Pros: "Great flight with wonderful service."
Pros: "Good selection of movies I thought."
Cons: "The flight was delayed by 50 mins. Missed my connecting flight from Auckland, so had to spend 3 hours at the airport. A voucher for internet access would’ve been nice."
Pros: "Air New Zealand was great, plane comfortable and the crew very nice"
Cons: "$120 to check my 12kg bag! I was outraged! Was sold a ticket that included nothing but a seat and virgin and air new Zealand were not helpful. Kayak should have been more transparent about this exhorbitant fee! I plan to raise a stink when I get back to the states. Was shocked and had no other choose but to pay!"
Pros: "Excellent flight, ..."
Pros: "Reliable service. Flew Air NZ twice without any hiccups. Boards on time, leaves on time. Get a biscuit (cookie), drink, and sweet. Had room on both flights also. Not packed to the gills and enjoyed the aerial view of the lovely NZ countryside."
Cons: "Nothing... didn’t give 5 star due to no monitor/tv for entertainment but with such a short flight it really isn’t necessary."
Pros: "United flight crew was good. Check in was good and on time. Flight arrived early, smooth flight and landing was smooth."
Cons: "Recheck through LA TSA to domestic flight with United, was further hassle, might as well get naked to get through. Seat recline, too limiting (not asking much, just a bit further back). Pretzels were stale. Cabin crew seemed more friendly with dead heading pilots than passengers."
Pros: "I got there on time"
Cons: "Staff not incredibly nice but OK. The thing that bothered me most is that if you book through KAYAK that sends you to Virgin Australia, you can’t book bag, nor buy a meal if you want. I didn’t want to meal but I did want a bag and it’s a big difference. If you do it online it’s 39 Australian dollars, but if you do it at the airport it’s AU$160. That’s just outrageous and the staff was not helpful at all"
Cons: "bummed I couldn't even opt in or purchase wifi. being sel-employed and having such long flight - its just a missed opportunity."
Pros: "Crew was very nice. Allowed us to change seats within our section for more comfort. Good food. Loves the USB outlet at our seats."
Cons: "Seats near bathroom were very noisy"
Pros: "Really great service from the flight crews - smiley, polite and we were served drinks twice from a 2.5 hrs flight. Entertainment program was great with better leg space. Overall it was a pleasant experience! Thanks"
Cons: "No free movies"
Cons: "Unlike other international flights, Air New Zealand only allows 1 check in luggage per person instead of 2. Most other international airlines allow 2 check in luggage. But otherwise it was good and the service was ok, not as much food selection as other airlines but the crew are very nice and the airline is very clean."
Pros: "The people and the service were top notch. I fly on numerous carriers and overall AirNZ has been my favorite, hands down, primarily because of the helpful kind friendly staff."
Cons: "Disembarking down onto the tarmac, and being made to stand out there for about 5 minutes (supposedly for safety's sake) while another plane was being pushed out from the next gate, all the while breathing in the choking nauseating jet exhaust fumes while our own plane was idling."
Pros: "$220 to take an extra bag. This is stupid. Why no disclosure about bag fees"
Pros: "Awesome customer service, I was impressed."
Pros: "My husbands booking was not processed correctly from the site we booked through, and we didn't notice the mistake until we were checking in. We were at the airport at least 2 1/2 hours before boarding time. The mistake could have been rectified, we were told it would need an email from Virgin to confirm and change the booking. We photographed and sent through passport details. We phoned the booing site, we phoned Virgin, we were put on hold for 25 mins while the booking site phoned Virgin - but Virgin refused to help us out! My husband was not able to board the flight - no refund, no help - and the sad part was, it wasn't for a holiday - it was to visit and help his 87yr old father-in-law who had fallen and cracked his spine. No sympathy from Virgin, VERY DISAPPOINTED!"
Cons: "I was not able to board flight because air new Zealand Staff would not assist."
Pros: "Smooth operation once onboard"
Cons: "Boarding sequence mix-up"
Cons: "I was not able to pay for excess luggage online because I was told that I had to do it 48 hours in advance. I did not know I need and extra bag until the day before i left. So instead of paying the 1 dollar promotional fee advertised online i have to pay 191 dollars at the airport. That is ridiclous."
Pros: "So many complimentary items such as food, drinks, and even alcohol. The most professional crew I've ever seen."
Cons: "Very small seat"
Pros: "Courteous crew members and nice aircraft. New technology at check-in allows faster drops off for luggage! Replaces face time with real people (jobs) but it's also very futuristic. Flight attendant brought water very quickly when I requested it on my screen not knowing it if would work."
Cons: "We don't get sleepers to walk around in like in Aeroflot! My map didn't work on the way there so I couldn't learn fun facts about my flight!"
Pros: "The flight crew was absolutely wonderful."
Cons: "On the phone we were trying to add one more piece of luggage to pay for and they charged us too many times.... and depending on who we talked to either nothing could be done, or it was somehow going to magically fix itself by itself. Frustrating"
Pros: "Everything was quite nice."
Cons: "Not much"
Cons: "Having to pick up our bags and going through customs was horrible and stressful. Bags coming off the flight last made the customs line very long, after going through customs couldn't find where to check our bags on to Queenstown, finally found the the automatic check-in, too late only one person to help. So late had to walk to the domestic terimal, in a hurry. Finally found the check-in, checked all 3 bags, arrived in Queenstown, only two came in."
Pros: "Amazing service. Friendly staff. Sat in row 38. Seat was comfortable and foot rest was amazing! I would highly recommend air New Zealand!"
Pros: "Watching movies made flt not being go by faster"
Cons: "Not being able to just order a beer....yes, I did on screen but still was not able to buy cuz said service was closed. This after flt attendant told me to use screen to order n pay. She eventually just gave it to me after trying to do it herself unsuccessfully."
Pros: "The space sllocated is grossly inadequate security is overcrowed Dave not aware of poor image this gives thr city that of a rural enclave"
Cons: "Ovetcrowed no space"
Cons: "I did not fly from Brisbane to Auckland"
Pros: "Crew was very nice"
Cons: "Seat back did not recline, free still water not available on touch screen ordering"
Pros: "The cabin crew was friendly, helpful and good humored. The in-flight video and audio choices were outstanding. Meals were good but not outstanding."
Cons: "I suppose it is good marketing to make you walk past the amazing seats in business/premier class on your way past "Premium Economy" back to economy class on the Boeing 777 -- but it did make me wish I had a few thousand dollars to throw away on 13 hours of being pampered. Economy seats are pretty narrow. I am of average size and I was often bumping and being bumped by the passenger in the adjacent seat as well as by people walking up and down the aisle."
Pros: "Fast checking and good service on board"
Cons: "This flight was purchased as business/first class and upon checking economy seat tickets were printed. We are NOT happy with the downgrade after American Airlines was more than happy to take our money for the higher class ticket. We would not have booked this flight as a red eye had we known we would have had economy seating. On top of which, the unseat entertainment for the row we were seated in was not working. I am usually quite happy with the American Airlines flights between Boston and LA, however this unexpected downgrade was not only surprising but extremely disappointing."
Cons: "The food service was not great. They should increase the frequency of meals. Got the worst seats both time. The seats are old and recliner doesn’t come forward as it should"
Cons: "I changes flights to leave out of Sydney instead. I ended up paying 304.00 in change fee even thought i booked flight using 80,000 miles reward travel still was charged to change the flight"
Pros: "The crew was amazing! Its amazing the difference in overall politeness of that australian based flight crew vs a US based crew. Every need, every question, every request answered with a smile."
Cons: "Our original flight was cancelled and we were not notified by justfly. Just fly also accepted the flights on our behalf so it mean we couldn't chose the new flights"
Pros: "Crew was very courteous and considerate."
Cons: "Food quality could be improved."
Pros: "Good crew, efficient and pleasant"
Cons: "1. The entertainment system had good choice, but screen resolution wasn't as good as recent flights with Lufthansa, SIA, Malaysia Airlines and AirNZ 2. Nowhere near enough toilets in the middle of the cabin, had to queue over 20 minutes 3. The announcement said water refill stations - where?"
Cons: "More leg room and softer seats would be nice."
Pros: "The seats were comfortable & I loved the flexible head rest. The food was good. The flight attendant were friendly & attentive. It was my first time flying Qantas & it is my new favorite airline!"
Pros: "Comfortable flight."
Cons: "Food and entertainment options."
Pros: "The friendly crew, space for my legs and the food."
Cons: "The entertainment gadget was faulty."
Pros: "Everything went well. boarding and check in."
Cons: "Seat spacing: way too close in economy. When person in front puts seat back, could not stand up to get out of seat. Got leg cramps trying to shuffle out sideways stooped over row of seats in front and rear hitting faces of occupants in my row. Refuse to fly on this airline any more until reasonable seat spacing is provided for price paid. Don't like standing up the whole flight because one cannot get into or out of seat."
Pros: "Normal standard for that kind of trip"
Pros: "Friendly staff"
Cons: "One of the stewardesses perfume was quite overwhelming."
Pros: "Lots of movies and a good amount of food"
Cons: "They wouldn’t let me choose my seats at all and the seats weren’t very comfortable. Which is surprising bc the plane is quite new"
Cons: "One stewardess said I could fill in an empty bulkhead seat (Row 50) after we were airborne and the seat belt sign was off. So I moved, to be removed by Sarah (stewardess) and put back in Tow 75. Then she put two of her friends in Row 50. When I walked up later to get my bag, there was still an empty Row 50 seat, but her friiends’ purses were in the seat, and they reluctantly removed the items when I insisted to sit there. Sarah should have left me in Row 50 and not made me move back to 75."
Pros: "Great service, very attentive with my 2.5yo toddler. Also the baby change rooms in the Business Lounge were some of the best I've ever used."
Pros: "Crew were ok"
Cons: "Food was awful and departed late"
Pros: "4 flights in 2 weeks Melbourne Cairns return & Melbourne Coolangatta return. Great staff induction from Qantas all flights were excellent"
Pros: "Twice this trip, 2 qantas staff rectified our seating allocation so we could sit together as a family and i didn't even have to ask. The staff are always so pleasant and engaging."
Cons: "A mishap when allocating seats online, when i chose seats for us online (my fault i left it too late) there weren't any together...but the staff rectified this..."
Pros: "I loved Qantas's attention to detail and their exceptionally friendly staff. Best airline I've used in recent years."
Cons: "Flight was late departing."
Pros: "on time, easy flight"
Cons: "overcharged for second bag"
Pros: "The food selection was good as was the entertainment and information."
Cons: "I asked information about our arrival gate, because I had a short connection and the crew could not tell me what gate we were getting off at. They did not stop passengers from unloading their bags and standing up before the flight even stopped at the gate. I am frustrated with Qantas overall because we landed late and because of the customs requirement we had to pick up our bags and bring them to another bag drop for my American Airline flight to Tampa. Because of the flight delay and Customs I missed my flight by 10 minutes. And am now awaiting the next flight home which was 4 hours later."
Pros: "Once we boarded the experience was positive."
Cons: "The flight was late causing me to be late for a meeting"
Pros: "Friendly, courteous staff. Good accommodations"
Cons: "Tiny tiny seats with no leg room whatsoever. Couldn't check in online and couldn't get assigned seats or request a guaranteed aisle seat. Extremely uncomfortable for 15 hours."
Pros: "Non stop flight across the ocean was unbelievable! How can it fly so far with no stops?!! It was nice to have meals served."
Cons: "I did not like screaming babies. Perhaps I should have asked for ear plugs! Seats were cramped but staff was nice."
Cons: "Seats very cramped with 6 children sharing seats invarea"
Pros: "The plane itself was nice and comfortable for me. The business class seat fully laid down, and there were lots of entertainment options. The flight was quick! 15hr flight from Melbourne to LAX only took 13 hours!"
Cons: "Several of the food items were either cold or overdone. I asked hostess what the deal was (because their food service is usually great) and she explained that in this new plane (Boeing 787) they removed a lot of the working areas for the crew. They have less space to work in order to be able to prepare food and drinks compared to Qantas's other planes (Airbus A380). This is also a brand new plane for this crew (literally the first flight for some for some of them), and they didn't know where some of the things on the plane were. I imagine after they've used the plane for a while and learn where everything is, they'll get better. I'll find out on the return flight back to Melbourne."
Pros: "The vegan food was delicious. The stewards and stewardesses were available and friendly. The seats were bigger than the new norm. He movies and documentaries were a good selection."
Cons: "The seats could be bigger. The eggs could be vegetarian."
Pros: "Got away on time and landed early."
Cons: "Boarding pass scanners broken - so couldn't scan from a phone. And then the boarding pass printer wasn't working properly either. Also these planes are very noisy."
Pros: "Quick boarding, punctual flight, nice snack for a short flight."
Cons: "Dash 8 is a bit cramped when it is full."
Cons: "Entertainiment screen was not working properly. Bad food. I could not check in online. Okay customer service."
Pros: "The 787 Premium economy"
Cons: "Delayed at takeoff but made some time back in the air and captain rearranged connecting flights for passengers. Food portions were a bit small at mealtimes."
Cons: "Terrible procedures in Sidney and Los-Angeles with uncertainty, broken schedule , chaos and wasting passengers' time."
Pros: "The flight attendants we're really fun and the food is great!"
Cons: "Boarding was delayed and there wasn't a lot of communication about it."
Pros: "Crew were wonderful 5 stars."
Cons: "Food soggy. Legroom is my biggest bug bear. Really appalling."
Pros: "In flight entertainment had a good selection"
Cons: "Delayed and missed connecting flight. As a result had to pay for a new one. Placed in the last row of economy so I could sit with my partner. Lied to by the check in counter. Disappointed by qantas yet again!"
Pros: "Thanks Qantas staff members. You all rock! I was seated next to a sick passager and I spoke to crew members from LA to Sydney. They were so understanding and told me to find an empty isle seat like I wanted!! They made my flight to Australia so comfortable! My veggies meals were all on time! Great experience with staff in domestic flights too!!. Flight from Gold Coast to Sydney was excellent. Great service, indeed !!!"
Pros: "food and service"
Cons: "I'm 6'4"... no legroom in economy"
Cons: "Cramped in economy, little space. So few staff members for economy. Had business on way over and obviously had so much attention"
Pros: "Dood provided was good. Service was good. Baggage was fast."
Pros: "Food was better than expected, recommend qantas to others based on this alone"
Cons: "Qantas safety video was to long... painful to watch. i would love ro see airlines start recycling the waste generated in fliht"
Pros: "Attentive crew Loved that they ranged in ages and races I also loved that the crew were helpful and cheery Crew interacted with my daughter well and always stopped to talk or smile at my daughter as they walked past Qantas are truly the best!"
Pros: "comfortable seats. Okay food. Great entertainment."
Cons: "Flights were almost all delayed. Was told I didnt have to pick up luggage during connecting flight, but did have to."
Pros: "The steward went out of his way to accommodate my dietary needs. The vegetarian meals were all given out leaving nothing for me to eat. He spent the time and effort to prepare and bring me a meal from Business Class. 2 free checked bags is also a big plus."
Cons: "Felt like a budget airline. You need to pay extra to be able to preselect your seat. The amount of leg room is atrociously small. The 15 kg. carry on weight limitation is a joke. There were too few bathrooms and one was out of commission to boot."
Pros: "Quick and easy service. Very friendly and polite."
Pros: "Lovely friendly staff"
Cons: "Flight delayed"
Pros: "Melbourne has got self check in and bag drop working well....Sydney, take note and passengers be ready for it. That said the ground crew are there to help, but read the signs and don't get cranky if you hey sent back to do what you're meant to. On board, the cheese and cracker snack pack I got was great, nice to see complimentary snacks and drinks being maintained. Onboatd wifi via the app worked well and was actually able to use inflight entertainment on hand held device online the Sydney to Melbourne leg"
Cons: "It was a full flight but there was too much cabin luggage. Ppl had oversized bags and too much of it. Get stricter with the measurements would be my suggestion."
Pros: "pleasant crew"
Cons: "food choices in business class ordinary"
Cons: "Row 10 seats were extremely cramped. Seemed worse than usual. Was placed in middle seat and was unable to even read a magazine. Hostess saw how cramped I was and commented that I should purchase a x class fare, Perhaps virgin should ensure they supply adequate basic seating"
Cons: "In flight entertainment screens would not work properly"
Pros: "Little interruption from pilot"
Cons: "Simon and His team were wooden and lazy."
Pros: "Taking my elderly mother up to the Gold Coast to visit my sister is always a challenge but thanks to the beautiful staff at Virgin it was made so easy. Just outstanding customer service. Thank you so much."
Pros: "Seats were big enough and the entertainment was good"
Cons: "We had to wait an extra hour (after already waiting 6 hours because our original connecting flight couldn’t wait 5 minutes) because 2 people couldn’t sit in their assigned seats. They then got kicked off the plane which Is fine, but why should we have to wait while their bags are found. They broke the rules, they should have to pick their bag up when they get to Perth. Not inconvenience thousands of people!"
Cons: "My ticket was deemed void when I was checking in and I could not get on the flight. I will never book via kayak again."
Cons: "Bag drop area was allowed to be hijacked by a school group that hadn’t checked in already."
Cons: "We were booked with a 45 min layover between flights, however they offboarded us and said that the minimum booking run is 1 hr required. Poor on Kayak end."
Pros: "Good flight, punctual, on time."
Cons: "Food a tiny chocalate bar. If VA advertises that it serves food on domestic flights, it should be proper food!"
Pros: "I didn’t die"
Cons: "Where’s the coffee? What about a proper snack? Why are the stewardesses so grumpy?"
Pros: "6 years. I am old and have been cared for very well."
Cons: "That the flight didn't wait 15 minutes for me to get on it."
Cons: "I am very dissatisfied with virgins service as described above I will certainly be telling all about that and I will likely transfer my velocity membership to qantas upon return to Australia If you want me to yell you how you could have improved your I have many ideas but I’ll slso say you won’t be getting them for nothing !!"
Pros: "The service from the crew was great."
Cons: "I’m vegetarian, the Meals offered were really bad and i was disappointed that I wasn’t offered some of the more appealing vegetarian options that were available for the rest of the passengers"
Pros: "We arrived in Adelaide"
Cons: "Having to wait in a massive line for an hour to check in our bags after landing in Melbourne from a Virgin Australia international flight - there should be a special counter for guests who are transferring."
Pros: "Crew were great and looked after us"
Cons: "Seats a bit small but better than some."
Pros: "The lounge and space on the flight"
Cons: "Bizarre that the passenger across the aisle from me had a ticket to Sydney which had been scanned twice by staff, didn't work, they couldn't work out why and let her on anyway after phonecalls from steward. She wasn't too pleased to be in Adelaide with all her luggage supposedly on the Sydney flight (last minute gate change). Security breach and error!"
Pros: "Great service and staff."
Cons: "The non existent baggage drop at Tullamarine. The in flight snacks needs improving."
Cons: "See above, I was so bored, tired and irritated I can’t be bothered to say if this flight was good or not. Much better than being stuck in the airport and was glad to get to my destination."
Pros: "On time flight."
Cons: "Minimal amenities"
Pros: "The staff were lovely."
Cons: "The flight was delayed by two hours, the earphone jack only worked through one side."
Pros: "Everything was great. On time and very nice service Thanks"
Pros: "attentive service and relatively comfortable, easy boarding and disembarking"
Cons: "Meal/snack/food was atrocious, was the most disappointing excuse of a snack. We had a choice of a few pieces of cut apple or an extremely thin sad looking granola bar. Expect airlines that offer “full service” to offer something better for the price, also the fact that no fixed TVs or iPads and you have to use your phone to watch movies, at least get a phone holder on the back of the seat."
Cons: "Half hour delay"
Pros: "A cold drink just when I needed it. Thank you"
Pros: "The crew were excellent and the plane very comfy."
Cons: "I don't understand why we had a 4hr 40 min flight plan which went way up the Australian coast instead of going in a direct line from Melbourne to Christchurch, when the ticket noted about a 3hr 40 min flight time. If you can enlighten me that would be appreciated."
Pros: "Free drink and snack Courteous service Arrived on time Free registered luggage"
Pros: "Great service"
Cons: "legroom too small and food was minor snack."
Pros: "Economy X is fantastic, and really enjoy the boarding experience and the crew. left on time and arrived early. Excellent trip in that regard."
Cons: "Almost every time I travel on virgin, which is a lot. They serve a minim muesli bar. Come on Virgin what about changing that a bit. Qantas offer some really good options for not much more of a ticket price. This part of the Virgin Experience needs to change."
Cons: "Boarding was delayed without any explanation, and the staff member at the boarding desk was extremely rude when anyone dared approach her to ask what the hold-up was"
Cons: "my seat got changed"
Cons: "Plane interior was nauseatingly hot"
Pros: "Attentive crew"
Cons: "Nothing really"
Pros: "Virgin is always well organised and the flights kept to time. The staff were very helpful and I had a comfortable trip"
Cons: "No complaints"
Cons: "Luggage of 23kg per piece and not able to share across allocated family total"
Pros: "Like the corporate image & modern design of different facilities etc. The check-in was nice & smooth."
Cons: "No greeting or smile from crew staff (I think it's important as it shows welcoming)."
Pros: "Staff were good. Comfortable."
Cons: "Ridiculous boarding."
Pros: "Flight crew were lovely."
Cons: "Got told to "sit back down and don't worry" when our first flight was delayed, after I asked the lady at the gate that we may miss our connecting flight. She put other customers on different flights to make their connections, but when I approached was denied, and ensured we would make out next flight. Missed the next flight and had to wait another 3.5 hours for the next flight, even after explaining the situation to a gentleman at the customer service desk, he said he could not help us, and gave my partner and i am $8 food voucher while we waited as a 'sorry'. Then on the way home another 30 min delay. horrible first experience flying, Was very disappointed in the customer service & missed my brothers wedding. I should have booked Qantas instead of Virgin."
Cons: "Flight was very bumpy, and the air inside the plane was stuffy. I felt nauseated all the way through from take off to landing"
Pros: "Agent service"
Cons: "No entertainment"
Cons: "I paid $65 for a seat with extra legroom, 13F, but at the airport found that I had been moved to 8A. Couldn't get my seat back, so spent 25 minutes on the phone to Virgin Australia today getting a refund."
Pros: "Reached Sydney, eventually"
Cons: "Hour late. Crowded plane, cramped. No service. Poor communication about delays."
Pros: "Efficiency at the check-in and the excellent service by the crew on board."
Cons: "Flight delayed by almost an hour."
Pros: "Easy check in"
Cons: "Crew didn't come around enough with water"
Cons: "The coffee"
Pros: "I think free coffee and tea would be a good touch. Back to Quantis I go . all staff good. Jan"
Pros: "great flight - fast and easy."
Cons: "it's jetstar so seats aren't the most comfy, but for a few hours, it's just fine."
Cons: "Delayed as usual - luggage check again"
Cons: "Well I thought I was never going to see my family again as there was so much turbulence. At one time I thought the plane was going to tip over. I’m a regular traveler and have traveled the world but never encountered anything like this before. The weather seemed fine . There was no rain or thunder. So what could have caused so much turbulence?"
Cons: "No in-flight entertainment, no even access to an App via your own Ipad"
Pros: "Quick check-in"
Cons: "The whole terminal is budget. Hardly any seating once you go through to the gates and its a 7-minute walk back to the food court. Nowhere to charge phones. Nothing complimentary on the flight so if Virgin or Qantas are around $20-30 more, do it!"
Pros: "Perfect landing!"
Pros: "not many sitting accommadtion chairs were at gate 47 Melb Airport no reading papers were available"
Cons: "not many seats at gate 47"
Pros: "We were surprised when we boarded the plane that we were flying with the new dremliner. The boarding was extremely efficient. They provided us with free movie too on board."
Pros: "The staff"
Cons: "The landing was super rocky"
Cons: "Crew attitude"
Cons: "Not customer friendly at all. Arrived after traffic delays at 7:26 told bluntly that the gate was shut. people before and after us were told the same and we were rebooked on flight at 2:40. Ask me again later when I’ve actually flown with Jetstar, although I’m not optimistic that it will be a great experience."
Cons: "Everything....no food, no entertainment"
Cons: "1 hour delay on take off"
Pros: "Charge for an extra 2 kgs = AUD50. Pretty average customer service if not slightly shoddy. Reminds me to avoid budget airlines. Cabin crew officious"
Pros: "Great staff"
Cons: "Delayed departure"
Pros: "The cabin staff were friendly"
Cons: "Plane was delayed due to excess baggage weight in hull. The baggage had to be unloaded and then reloaded again, while we sat on the tarmac for an hour."
Cons: "Jetstar's smooth checking in process, customer service, timeliness."
Cons: "Jetstar is a budget carrier so I do not begrudge the additional costs for food, baggage, etc. I do, however, continue to be disappointed with their poor customer service. The service desk had a long line, 4 service representatives ad only one representative service customers."
Pros: "Customer service was great.Flight was on time and the weather was good for a day and a half"
Cons: "I did not like it when i got to the airport up there at 7:15 pm and when my Brand new suitcase came around on the carousel it had 2 smashed handles on it.I Reported it straight away to the people in departures.The young guy their gave me a number to ring, which i will be doing tomorrow"
Cons: "Ended up on a Jetstar flight on a codeshare arrangement with our booked airline Qantas. The journey didn’t start well when our bags would not scan through the self serve checkin as we had not booked direct with Jetstar. We then asked for an aisle seat, but this was refused - the “customer service” assistant advised we should have paid extra to pre-reserve a seat (a no cost option on Qantas). Then when we entered the plane we found that both adjacent aisle seats were in fact vacant. Food was an additional cost item - on an 8 hour flight. Those unlucky enough to ask for a meal late found that there was nothing left for them. Entertainment was also an additional cost item - when paid for the selection was extremely limited, the system slow. The entertainment froze up requiring a reboot. Though not the airline’s fault, the person behind was very fidgety, making it very uncomfortable for anyone sitting in front of him. If the seats were slightly further apart we might not have had that experience either. All in all not the best, given that we had booked with a full price airline and ended up on a budget airline instead."
Pros: "They actually gave us a reason for the delay - plane had not been cleaned the night before."
Cons: "No further updates when revised departure time had past and we were still waiting in line. Delay avoidable and not acceptable for first flight of the morning"
Cons: "I didn't check in my bag, didn't bother to weigh it. They weighed it at boarding and it was too heavy (my bad, I probably should have checked) and had to be checked in. My gripe is that they made me pay $60 even though my ticket included a free piece of luggage. Their argument was that I didn't use that facility at check-in and therefore waived the right to that piece of check baggage."
Pros: "Plane delayed missed connection had to spend night in Melbourne"
Cons: "Lack of legroom."
Cons: "Plane left an hour late"
Cons: "They choose to weigh bags just as we were boarding and as I was 1kg , I had to check in my bag , but apparently it has to go on the next flight. So now I have to wait for 2.5 hers in Sydney for my bag and had to pay $50 for the inconvenience. I would expect this from Tiger not Jetstar"
Pros: "Boarding was quick"
Cons: "Shame the staff were not more friendly, I took my rubbish to find a bin and the flight attendant expressed her annoyance and me. Asking her where I can put it. They don't smile and when you asked a question they treated me like I was a nuisance"
Pros: "Arrived safely, flight quick. Staff friendly"
Cons: "Price so costly for a quick trip for family function"
Pros: "Efficient on time departure and arrival. Good inflight entertainment"
Cons: "Credit card only for purchases without advance notice is a bit ordinary"
Pros: "It was a good flight, good pilot"
Cons: "The flight was delayed It is a 7+ hour flight I think you could offer some snacks and coffee or tea for free At least one good movie for free Every airline I've chosen to fly with does it but Jetstar It was quite disappointing"
Pros: "Due to storms a 1 1/2 hour delay which is understandable until I found a friend on Qantas left on time. Delay on all Jetstar to Sydney and that afternoon but unaccountably Qantas mostly in time."
Pros: "The smooth takeoff and landing, the staff cortesies"
Cons: "The 5min wait but perfect otherwise"
Cons: "Flight delayed out of Adelaide. Terminal 4 at Tullamarine is badly designed - drop of/fpick up long way from booking in and gates long way from booking in area. Disembarking on to tarmac in pouring rain unpleasant - no umbrellas"
Cons: "plane was half hour late leaving because JetStar does not allow enough time for turn arounds from plane arriving from elsewhere. That said, the pilot did do his best to catch up for lost time once in the air."
Cons: "Flight was delayed by 35mins. Seats very crowded, we all had to get out of our seats to let the window passenger in and out. No screens on seat backs, lucky I had my iPad and could listen to podcasts in the 3+hr flight."
Cons: "it delay too late at night. Others services were very good"
Pros: "Extra leg room seats"
Cons: "Lack of movie choices"
Pros: "On time and efficient"
Cons: "Fees for checked bags"
Pros: "Friendly cabin crew, no frills but nice and relaxed."
Cons: "Long walk to the boarding gate in Melbourne, poor design by Melbourne airport having check-in so far from the departure gates without travellators. Could be an issue for people that are less mobile."
Cons: "Seats have no lumbar support. Uncomfortable"
Pros: "Great people , completely happy with my trip ' ! Thanks jets star"
Pros: "Crew were friendly and cheerful."
Cons: "Crew were not aware I had a starter plus package which included a food voucher. This often happens with Jetstar and is annoying when you have paid for the extras. Also flight was delayed and I had to make a connecting flight. Would have been good if crew ensured people did not straggle when boarding with the appropriate announcements."
Pros: "It was shortish"
Cons: "Used Qantas frequent flyers for this flight, the booking reference wouldn't work to manage the booking via Jetstar or Qantas so unable to select seats etc. We were allocated the 2 worst seats on the plane basically in the galley next to the toilets and no window. Unable to sleep or relax due to the seat constantly being knocked by passengers going to bathroom or sitting on the arm rest and when that wasn't happening the fight attendants chatting away behind us sounded like they were inside your head you were that far in to the galley. Wouldn't pay for this flight."
Airlines flying to Launceston have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights to Launceston
Masks required on board, masks provided on flights to Launceston
Social distancing seating
Middle seats unavailable to book on flights to Launceston
Testing for antibodies, testing for symptoms for flights to Launceston
Waiving of change fees. Search flexible flights to Launceston