Daily cleaning, installation of cabin HEPA filters on flights to Surfers Paradise
Virgin Australia, Qantas Airways and Singapore Airlines have waived their change and cancellation fees on flights to Surfers Paradise. Confirm policies on booking site.
Etihad Airways, LATAM Airlines and Delta do not allow booking a middle seat on flights to Surfers Paradise.
You cannot fly directly to Surfers Paradise. KAYAK recommends you fly to Coolangatta Gold Coast (OOL) (19.4 km from Surfers Paradise). From there you can hire a car or take a taxi.
The closest airport is Coolangatta Gold Coast (OOL) (19.4 km). Other nearby airports are Brisbane (BNE) (74.07 km), Lismore (LSY) (93.45 km), Ballina Byron (BNK) (93.6 km) or Maroochydore Sunshine Coast (MCY) (159.06 km). KAYAK recommends you fly to Coolangatta Gold Coast.
Coolangatta Airport is 19 kilometres from the centre of Surfers Paradise. View on map.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to Surfers Paradise.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Surfers Paradise is likely to change within 7 days, so travellers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Surfers Paradise with an airline and back with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Surfers Paradise up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Cons: "Didn't like that there was no movies available due to some issue was a bit of a let down and made the trip longer"
Pros: "i can say it was a fast flight"
Pros: "Snacks overnight were good."
Cons: "Food for premium economy seemed the same as for economy and was not great. In fact we were missed out and had to ask for our meal when others were being tidied away."
Pros: "Everything - I am going to write them an e-mail how nice it was."
Pros: "Boarding was smooth and without any issues."
Cons: "We had to wait about two hours for a drink (after boarding), the entertainment was pretty bad and very outdated. The screen size was tiny and of terrible quality. The plane needs to be refurbished."
Cons: "This was an ultimate of bad luck. Plane started but never took off due to maintenance problems. Next there was no plane to take us to NZ. Lucky we got offered to stay the night in an hotel... Next day early we supposes to be told of our next destination. But no call came.. When we checked the airport we found an absolute disorganised mess.. People where fighting for a place to the next destination... lang queues there was no organisation. We got in NZ the following day at 6 PM. By seeing this gave me the feeling that in a real emergency this bunch of people have no hope to help..."
Pros: "It was easy booking with Kayak and the flight with Qantas/Jetstar was great. Good service."
Cons: "Love that they fly an a380 into christchurch - a bit overkill but was told it is cheaper to overnight the plane in christchurch vs Sydney or Melbourne"
Cons: "Staff only do the minimum they don’t go out of their way to make your experience special, unfortunately if you don’t ask you don’t get"
Pros: "On time. Very efficient staff. More of this please!"
Cons: "Not a lot!"
Pros: "Great crew & nice meals."
Cons: "The touchscreen menu icons does not seem to be working as you have to keep tapping the function tabs so many times. This is wasting a lot of time."
Pros: "Everything, I was upgraded to the upper cabin, crews are wonderfully friendly and warm."
Cons: "First aid kit, in case of sudden nose bleed caused by dry air. Other than that, perfect!"
Pros: "Everything was fine, a bit late taking off but the time was made up"
Pros: "The departure was on time and arrival before time. The comfortable headphone The menu with possibility choose a dish before hand."
Cons: "Passport control in San Francisco took a very long time."
Pros: "It's a pleasant experience"
Pros: "Crew was great."
Cons: "Leg room was just ok."
Pros: "Quality of interior"
Pros: "WiFi on board"
Cons: "Still don't like greasy toasties for breakfast but better than butcher muesli"
Cons: "Food was awful."
Pros: "Could not fault"
Pros: "Nice crew"
Cons: "Delayed by an hour. Gate change to a gate too small to accommodate people. Food was pretty ordinary. Seats very cramped."
Pros: "Overall feel of the flight. The focus in safety"
Cons: "The flight was delayed for 3.5 hours. Limited selection of movied"
Pros: "Personable staff"
Cons: "Delayed 2 hours with little info."
Pros: "Snacks provided were very nice. Flight was shorter than expected."
Cons: "Nothing we didn't like, all was good!"
Pros: "Great flight on the 787 Dreamliner and the crew were fantastic. I wish I could say the same thing for Baggage services. I have a business meeting tomorrow morning and presently they can't even reconcile their own Baggage Receipt number! I expect more when travelling (and paying) for business class."
Cons: "Plane was approx 1 hour late"
Cons: "Lack of food for dinner..they ran out."
Pros: "Pleasant, clean & comfortable"
Pros: "Crew member Trevor was funny and the perfect host. Good selection of movies."
Cons: "Seats are super uncomfortable and there is no privacy ... worst Business class facilities I’ve ever experienced. Seriously substandard might as well fly economy or better still use a different airline."
Pros: "Crew members were attentive and helpful."
Cons: "The seat was too narrow for keg space. Especially when I had someone who seated in front who's big n he has to bend his seat far behind"
Pros: "Once we boarded the experience was positive."
Cons: "The flight was late causing me to be late for a meeting"
Pros: "Staff polite and friendly. Entertainment on my ipad with wants content great."
Pros: "New business layout is more comfortable comfortable and private."
Pros: "Really nice hostesses. Professional, friendly, interested in travellers. Very welcome when you're travelling home after a long day."
Cons: "Planes are looking a bit tired."
Pros: "Staff were friendly. Enjoyed getting a meal included in the ticket for everyone."
Cons: "Could be more of a range of movies to watch"
Pros: "Flight was straight forward, left and landed on time"
Cons: "QANTAS cancelled my original 10am flight with a text at 5.20am that morning, this stressed me quite a bit as we were flying to Sydney for a wedding that afternoon"
Cons: "Crew service was disgraceful"
Pros: "Staff and flight was perfect otherwise."
Cons: "Flight delayed out of Melbourne."
Pros: "Individual usb charge port and meal"
Pros: "Looking out the window."
Cons: "Flight changed from an A330 to a B737 perhaps as Resukt if the public holiday"
Cons: "Terrible procedures in Sidney and Los-Angeles with uncertainty, broken schedule , chaos and wasting passengers' time."
Pros: "Comfortable plane. Good entertainment. Very nice chicken salad. Friendly staff."
Cons: "The soggy pies were a bit, well, soggy ... The changeover at Dubai seemed unnecessary. Having to go through security tho get from airside to airside was a bit daft. The crew gave little information on how that changeover was going to happen, and when they did it was just before landing."
Pros: "Friendly crew."
Cons: "Nothing that is unique to Qantas or just flying in general."
Cons: "I was right by the toilets"
Pros: "Landing with strong winds went well."
Cons: "No seat pillows"
Cons: "Late leaving and still pretending it was going to leave sooner than it did. It boarded 15 mins after the published delayed departure time. Staff wouldn't even call to find out when it would really leave. Lounge closed before the flight was called,"
Pros: "everything else fine"
Cons: "Very long lines to check in"
Pros: "Bumpy but I guess VA can't do much about that. Everything else was perfect. Thank you"
Pros: "the crews and plane efficiency of it all flights were on time"
Cons: "no entertainment unless you had a I pad food only just ok"
Pros: "Quality service"
Cons: "Food vegetarian option there is scope for improvement"
Pros: "Good staff, snack and sear"
Pros: "The lounge in Melbourne and Sydney are excellent."
Pros: "Exit row"
Pros: "Ease of contacting them, their quick response time and friendliness."
Pros: "all good except for"
Cons: "the flight was late but no one updated the departure information. so i leave the lounge and spend a long time waiting at the gate to board"
Pros: "In time and friendly service with happy hour"
Cons: "Food options limited"
Pros: "Everything seemed to run smoothly and efficiently, from boarding to disembarkation."
Cons: "The snack offered on board was quite small."
Pros: "I just enjoy Virgin as the crew are always nice"
Cons: "I find the seats a little uncomfortable. But it’s possible just me"
Pros: "The jumbo-ness of the craft. I felt kind of like being on a cruise ship - which is good! The attendants were terrific."
Cons: "Overhead light kind of spilled over to my neighbor's seat (me being in the outer aisle chair) even after being adjusted as much out as possible. Not a problem if my neighbor had one of those sleep masks..."
Pros: "Movies good Boarding and luggage retrieval good"
Cons: "Arrived an hour late Was another passengers fault tho but annoying"
Pros: "Left and arrived on time. The plane was nice and clean"
Cons: "Nothing. It was all good"
Pros: "Great luggage allowance and best prices."
Cons: "Not Applicable"
Pros: "Free wifi"
Cons: "Not much"
Pros: "fast boarding"
Cons: "better movies"
Cons: "Could not add baggage online"
Pros: "Quick easy painless and on time"
Pros: "pleasant crew"
Cons: "food choices in business class ordinary"
Pros: "I arrived home safely!"
Cons: "The hostess ran out of tea and when I asked for a top up she did not come back"
Pros: "Taking my elderly mother up to the Gold Coast to visit my sister is always a challenge but thanks to the beautiful staff at Virgin it was made so easy. Just outstanding customer service. Thank you so much."
Cons: "Going Melbourne delayed nearly 1.5hour Back home Brisbane another nearly 1.5hour and gate change a few times Very very bad experience"
Pros: "We were looked after very well by Tamara"
Pros: "they eventually returned it"
Cons: "they lost my bag"
Pros: "On time"
Pros: "On time"
Cons: "they lost our bag on a direct flight, how can they do that? when we got there they only have an agent who told us to contact virgin airlines in melbourne!!!"
Pros: "The staff were lovely."
Cons: "The flight was delayed by two hours, the earphone jack only worked through one side."
Pros: "Everything was great. On time and very nice service Thanks"
Cons: "See above"
Pros: "Free drink and snack Courteous service Arrived on time Free registered luggage"
Cons: "Flight cancelled, then booked by Virgin without consultation, onto a flight via Sydney that would take 6 1/2 hrs to get there, had to request another flight but still lost most of the day of my holiday, plus left with many phone calls re change of rental car, arrival , parking bookings, and no compensation and then stress when I got to the airport and was told that despite being "booked " on the much later flight, now I might not actually have a seat. I had to wait while attendant at counter tried to find seats and only watch as they were taken by someone else several times. So unnecessarily stressful and misleading. Lost my original seats, had to sit separate from my companion, and no real concern by Virgin about their impact on customers' plans. Last time I flew, the plane was cancelled, and we had to wait hours for another one in the terminal, so I missed the body corporate meeting that was the ONLY reason I was flying to Brisbane, paying for overnight accommodation and car rental and flight and I MISSED it. Huge cost for NOTHING, as despite driving straight to the meeting, it was just finishing. Whilst at the airport trying to fly home, I heard another Virgin flight cancelled , again due to "unscheduled maintenance". Seems that maintenance and mechanical problems are common and way more common than they should be. So that is a big worry!"
Pros: "Breakfast mushrooms were good."
Cons: "No butter for breakfast roll."
Pros: "Every employee I've met has made my trip seamless and delightful. Your employees are very professional. Wish you were in the US!!"
Pros: "everything was great, more movie options would be better"
Cons: "Waiting time on transfer Staff attitude"
Pros: "Liked that they boarded from front and back"
Pros: "Baggage price"
Pros: "Flight crew were lovely."
Cons: "Got told to "sit back down and don't worry" when our first flight was delayed, after I asked the lady at the gate that we may miss our connecting flight. She put other customers on different flights to make their connections, but when I approached was denied, and ensured we would make out next flight. Missed the next flight and had to wait another 3.5 hours for the next flight, even after explaining the situation to a gentleman at the customer service desk, he said he could not help us, and gave my partner and i am $8 food voucher while we waited as a 'sorry'. Then on the way home another 30 min delay. horrible first experience flying, Was very disappointed in the customer service & missed my brothers wedding. I should have booked Qantas instead of Virgin."
Pros: "Seating was ok and staff friendly"
Cons: "No entertainment or even papers on a 2 hour flight. Refreshment menu is pretty awful and expensive."
Cons: "I would have liked to know about the virgin entertainment app ahead of time. By the time the captain announced the option to use the app it was too late to download."
Cons: "Flight was very bumpy, and the air inside the plane was stuffy. I felt nauseated all the way through from take off to landing"
Pros: "Short distance, so don't care"
Cons: "Little bit of delay"
Cons: "I paid $65 for a seat with extra legroom, 13F, but at the airport found that I had been moved to 8A. Couldn't get my seat back, so spent 25 minutes on the phone to Virgin Australia today getting a refund."
Cons: "The only vegetarian food option contained gelatine, and when I asked for something different, I was told that they 'don't do that'. However, when a couple asked for something different for religious reasons, they were given another meal. I have been a vegetarian for 16 years, but apparently ethics means nothing when compared to religion. Staff were not sympathetic at all, and we went without a meal, after paying a lot of money for the flight, and checking in advance that there would be vegetarian food. Gelatine is not vegetarian."
Pros: "The awesome app"
Pros: "It didnt happen so not much"
Cons: "They cancelled the flight and didnt tell me. The only reason i knew is Tripcase sent me a notification"
Cons: "The flight was cancelled with a very short notice!!!!"
Cons: "I do not intend to use your airline again!!!"
Cons: "Didn't go now leaving 2 days later"
Pros: "On time. No major issues."
Cons: "Dislike Jetstar's drip feed pricing. The price you get quoted should be the price you pay."
Pros: "Good value for the money."
Cons: "Not enough comfort to allow sleeping at night."
Pros: "The legroom was good."
Cons: "You have to pay for every little thing."
Pros: "The star design is fetching."
Cons: "Everything else."
Cons: "Same as above"
Pros: "No more Jetstar for us and my friends"
Cons: "Everything was bad"
Cons: "Not well informed,crew were rude,not helpful at all,bad experience,never want to fly again on jet star"
Cons: "plane was over an hr late due to tire needing changing. Staff we unapologetic about it."
Pros: "no amazing crew and no warm and fuzzies"
Cons: "Pre bought meals and wasn't permitted hot chocolate for children. Eventually given and nothing said. On the journey over hot choc offered. Not a big deal. I think you fall down in customer service by not supplying a little like coffee and hot choc and a free snack. Possably will avoid flying Jetstar again. Service is paramount. And no entertainment available because it wasnt a long haul just a short haul though international. Mmmmm no to Jetstar i feel. I own a resort and i know what customer service must feel like."
Cons: "A little more leg room"
Pros: "The crew were friendly and tickets were a great price"
Cons: "No legroom at all, very cramped"
Pros: "It was a full flight and all went smoothly"
Cons: "It could have been on time bu these things happen"
Cons: "Flights to & from Sydney to Melbourne were ok!"
Cons: "Average service, too bad they are partnered/owned by Qantas"
Cons: "Our departure was 30 minutes late."
Cons: "The seat leg room is getting smaller and smaller. You can't put your seat back- you'll crush the person behind! And I'm short!!"
Pros: "Seat was uncomfortable, crew was lovely"
Cons: "Tired seats should be updated."
Cons: "Boarding routine Space available"
Pros: "The price is in good relation with the quality of service."
Cons: "The attention of the flight coordinator was poor, is a gross person under pressure and with really bad manners"
Pros: "yes it was"
Cons: "I learned that JetStar was the cheapest option for a reason. Check-in at Narita was a nightmare. Without any luggage to check it was over 1.5 hour wait just to check in."
Pros: "Friendly staff"
Pros: "Good seat. Good service."
Pros: "Travel good"
Cons: "There was a delate"
Pros: "Leg room was sufficient, boarding fast and plane next to new"
Cons: "Luggage limits- but that’s life!"
Pros: "Very nice"
Pros: "I think free coffee and tea would be a good touch. Back to Quantis I go . all staff good. Jan"
Cons: "Not enough to room in seats for a flight this long"
Pros: "They did try to make up time in the air"
Cons: "Plane was a little late arriving so boarding was delayed which then resulted in longer delays as wind gusts kicked in and could not take off after boarding the plane result missed bus connections"
Cons: "On time. Friendly staff"
Cons: "No in-flight entertainment, no even access to an App via your own Ipad"
Pros: "Good seats"
Cons: "Very rude male crew My baby started crying only by the end of the journey because her ears were hurting her due to high atmospheric pressure, and the guy came and shouted at her and us to stop crying !!"
Cons: "Close seating. 45 minute delay to take off. sitting in cramped airplane on runway."
Pros: "None of it"
Cons: "The whole Jetstar team"
Pros: "Leg room"
Cons: "Since more chairs have been added there is no leg room! My husband had difficulty getting in and out. We will not be flying jet star for longer flights"
Pros: "Quick and easy, just as expected, staff professional and. Friendly"
Cons: "Only one problem was the temperature was too warm during flight."
Cons: "Fast efficient travel friendly staff"
Pros: "i like the use of kiosks they need to have more machines as the staff have a poor service attitude and give the responses as machines."
Cons: "Booked a ticket with 20kg checked bag; didn't pack as much so took a carry on. The flight was delayed so they decided to weigh carry ons. It came to 10kg plus Laptop bag. They charged me $50 extra. On explaining I have 20kgs included and am happy to go check it in myself. They didn't let me. Not sure why when the flight was delayed by more than 30 min. staff not helpful or considerate. No solution offered to make me happy or to acknowledge that I had already paid for 20kg. I could be talking to a machine and it would've been the same outcome."
Cons: "As I stated previously this company's complete lack of concern for customer service is appalling. I have directed my managers and staff to ensure that this company is no longer engaged to supply transportation to any of my companies"
Pros: "The ice with my champagne"
Cons: "Delayed for 4 hours with no nappies for my 1 year old ... no priority boarding for families with shattered children ... lying boarding staff Vallentyn or something like that ... no ability to check in online due to a message saying we had a special request ... we didn't and have checked online to HNL and SIN recently with JQ without a problem."
Cons: "I was charged $250 for luggage because my wife and I each had a 50 lb. Suitcase. A massive rip off. I will avoid Jetstar whenever possible."
Pros: "Newcastle airport has made it so easy"
Cons: "Delayed departure which affected my travel plans"
Pros: "Everything was smooth and on time, even a bit early."
Pros: "Overall good"
Cons: "Staff appear permanently unhappy and like they don't enjoy the job"
Airlines flying to Surfers Paradise have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights to Surfers Paradise
Masks required on board, masks provided on flights to Surfers Paradise
Social distancing seating
Middle seats unavailable to book on flights to Surfers Paradise
Testing for antibodies, testing for symptoms for flights to Surfers Paradise
Waiving of change fees. Search flexible flights to Surfers Paradise