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Information for flights to Bilinga Gold Coast from Worldwide

Flights arrive in Bilinga Gold Coast
Flights depart from Worldwide
Flight price $108
Airlines Jetstar, Tigerair Australia, AirAsia X, Virgin Australia, Scoot

Book cheap flights from Worldwide to Bilinga Gold Coast (return)

Airports
Origin
Singapore
$395
only
$395
Avalon
$111
only
$111
Canberra
$336
only
$336
Auckland
$255
only
$255
Melbourne
$111
only
$111
Sydney
$108
only
$108
Destination
Bilinga
$108
only
$108
Fri., 22 Feb.
SYD
Sydney Kingsford Smith
OOL
Gold Coast
1h 20m
Sun., 24 Feb.
OOL
Gold Coast
SYD
Sydney Kingsford Smith
1h 30m
Trip: 3 days
6.8GoodShow reviews
Overall 6.8 Good
Based on 36 reviews
Overall
6.2
Boarding
6.5
Comfort
6.0
Crew
6.8
Entertainment
5.0
Food
5.1
SYD
OOL
Mediocre 2.0

The hidden baggage cost more than taking a first class flight on a different airline, normal 50lb bags traveling over seas for 2 weeks.

SYD
OOL
Excellent 8.0

The crew was amazing.

Nothing.

SYD
OOL
OK 4.0

The flight was cancelled at short notice without explanation

SYD
OOL
Mediocre 2.6

i like the use of kiosks they need to have more machines as the staff have a poor service attitude and give the responses as machines.

Booked a ticket with 20kg checked bag; didn't pack as much so took a carry on. The flight was delayed so they decided to weigh carry ons. It came to 10kg plus Laptop bag. They charged me $50 extra. On explaining I have 20kgs included and am happy to go check it in myself. They didn't let me. Not sure why when the flight was delayed by more than 30 min. staff not helpful or considerate. No solution offered to make me happy or to acknowledge that I had already paid for 20kg. I could be talking to a machine and it would've been the same outcome.

SYD
OOL
OK 4.6

Inconsistencies in interpretation of cabin baggage Browns cows boarding procedures, lack of organization, time wasting system of issuing boarding pass at the gate after scanning tablet or phone, perhaps that should be done at bag drop

Tue., 6 Nov.
SYD
Sydney Kingsford Smith
OOL
Gold Coast
1h 20m
Wed., 7 Nov.
OOL
Gold Coast
SYD
Sydney Kingsford Smith
1h 30m
Trip: 2 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 7 reviews
Overall
6.4
Boarding
6.6
Comfort
6.1
Crew
7.2
Entertainment
5.2
Food
5.8
MEL
OOL
Mediocre 2.0

This companies business model is high friction. I ended up with two tickets for my daughter on the same flights as one of their affiliates had problems with their website so it told me I wasn’t successful booking when i later found out the message was wrong. In the interim i booked the small flights on Tiger. I called both companies 4 times got the usual Asian call center responses and finally someone had the guts to tell me they would do nothing about it. Just insane and that’s what you will be if you ignore my advice. My daughter ended up with two flights she could never use and they would not do a single thing to help apart from go through their call center script to keep their jobs. You have been warned. Kayak should never refer people to gotogate.com. They offer similar customer service and would also do nothing.

SYD
OOL
Good 6.0

Our trip was soured at the gold coast as we waited half an hour to get luggage...thanks aircraft did not come up as landed and the Carrel had not being signed otherwise it was all ok

BNE
CNS
Mediocre 2.0

Nothing.

Flight time rescheduled meaning we had very little time for connecting flight. Then they checked our luggage in (weighed 8.5kg and only 7 allowed (charged $108). The booking in of the bags meant one of our party missed connecting flight. She arrived at gate while plane was still there and Capt said he would wait but ground staff over-ruled decision. Not happy.

MEL
SYD
Excellent 8.0

Delay

SYD
OOL
Mediocre 2.0

Nothing at all

My flight with Tiger was cancelled after arriving to the airport. I understand these things happen however there is absolutely no assistance offered by ground crew. I ended up having to spend an extra $500 to book the next Tiger flight out the next day. Unlike Jetstar and Virgin, Tiger made me pay for the next scheduled flight.

Sun., 10 Feb.
AVV
Avalon
OOL
Gold Coast
2h 00m
Fri., 15 Feb.
OOL
Gold Coast
AVV
Avalon
2h 15m
Trip: 6 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 4 reviews
Overall
6.2
Boarding
6.5
Comfort
6.0
Crew
6.8
Entertainment
5.0
Food
5.1
HBA
MEL
OK 5.0

Flight was delayed .... it’s always delayed!!!! I just gate this airline but sometimes there just is no choice !

HBA
MEL
Excellent 10.0

Check in was easy once we prepaid for our luggage ahead of time.

Did not even get a glass of water on plane. People get dehydrated flying, Jetstar should always offer water. The flight attendant was very picky, I could not leave my thin fleece tied around my waist.

MEL
BNE
OK 5.0

Well I thought I was never going to see my family again as there was so much turbulence. At one time I thought the plane was going to tip over. I’m a regular traveler and have traveled the world but never encountered anything like this before. The weather seemed fine . There was no rain or thunder. So what could have caused so much turbulence?

ZQN
AKL
Excellent 10.0

Courteous staff from checking in to departure. Flight was short but on time and smooth. Perfect!

HBA
MEL
Good 6.0

Chic muffin

LATELATELATELATE

Sun., 10 Feb.
MEL
Melbourne & other airports
OOL
Gold Coast
2h 00m
Fri., 15 Feb.
OOL
Gold Coast
MEL
Melbourne & other airports
2h 15m
Trip: 6 days
6.7GoodShow reviews
Overall 6.7 Good
Based on 13 reviews
Overall
6.2
Boarding
6.5
Comfort
6.0
Crew
6.8
Entertainment
5.0
Food
5.1
MEL
HBA
Good 6.0

Delayed as usual - luggage check again

ZQN
AKL
Excellent 10.0

Courteous staff from checking in to departure. Flight was short but on time and smooth. Perfect!

MEL
OOL
Mediocre 3.6

Be prepared to walk huge distances through depressing corridors to get to your Jetstar flight. Allow lots of time, there are no travellators. If you want to use the Qantas Lounge, carry a cut lunch and allow an extra 45 minutes. It is way up the opposite end of the terminals and it's in and out of security. No Jetstar flight announcements are made any more. If you want to fly out of Melbourne, it's time to switch to Virgin.

MEL
OOL
Excellent 8.5

Seats were tolerable and crew were pleasant.

Delayed for half an hour. Not an issue for me personally, but I've flown Jetstar six times in the past two months and only one of those weren't delayed. Tiger is better these days.

PER
OOL
OK 4.0

Not enough to room in seats for a flight this long

Mon., 15 Oct.
SYD
Sydney Kingsford Smith
OOL
Gold Coast
1h 20m
Wed., 17 Oct.
OOL
Gold Coast
SYD
Sydney Kingsford Smith
1h 30m
Trip: 3 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 7 reviews
Overall
6.4
Boarding
6.6
Comfort
6.1
Crew
7.2
Entertainment
5.2
Food
5.8
SYD
OOL
Good 6.0

Our trip was soured at the gold coast as we waited half an hour to get luggage...thanks aircraft did not come up as landed and the Carrel had not being signed otherwise it was all ok

MEL
OOL
Mediocre 2.0

This companies business model is high friction. I ended up with two tickets for my daughter on the same flights as one of their affiliates had problems with their website so it told me I wasn’t successful booking when i later found out the message was wrong. In the interim i booked the small flights on Tiger. I called both companies 4 times got the usual Asian call center responses and finally someone had the guts to tell me they would do nothing about it. Just insane and that’s what you will be if you ignore my advice. My daughter ended up with two flights she could never use and they would not do a single thing to help apart from go through their call center script to keep their jobs. You have been warned. Kayak should never refer people to gotogate.com. They offer similar customer service and would also do nothing.

SYD
BNE
Good 6.6

Having to put my own luggage tags on only to be told by a fit man “ they’re upside down!’l he should’ve put them On !!

BNE
CNS
Mediocre 2.0

Nothing.

Flight time rescheduled meaning we had very little time for connecting flight. Then they checked our luggage in (weighed 8.5kg and only 7 allowed (charged $108). The booking in of the bags meant one of our party missed connecting flight. She arrived at gate while plane was still there and Capt said he would wait but ground staff over-ruled decision. Not happy.

SYD
OOL
OK 4.0

My flight was cancelled and I wasn't told about it until 2hrs later, then to make it worst, I was booked on a different flight (VA) late in the afternoon... Hence spending all day at the Airport waiting, and waiting. The VA flight made a scary take off and a very hard landing.

Thu., 21 Feb.
AKL
Auckland Intl
OOL
Gold Coast
3h 30m
Sun., 3 Mar.
OOL
Gold Coast
AKL
Auckland Intl
3h 05m
Trip: 11 days
Overall 5.7 OK
Based on 9 reviews
Boarding
6.4
Comfort
5.8
Crew
6.8
Entertainment
4.1
Food
5.2
AKL
OOL
Excellent 8.6

Flew premium flat bed and had the best sleep on a plane ever! Food is very good and very cheap, as are the drinks. For the price I really don't know how they do it- superb!

Some crew very friendly, others less so.

AKL
OOL
Good 7.2

Comfortable seats, clean toilet, on-time departure and arrival.

No in-flight entertainment.

PUS
KUL
Excellent 10.0

Flatbed services

KUL
PUS
Excellent 9.0

Pleasant attitude of crew.

Late...again!

MLE
KUL
Excellent 8.0

The small leg space

Tue., 4 Dec.
SYD
Sydney Kingsford Smith
OOL
Gold Coast
1h 20m
Thu., 6 Dec.
OOL
Gold Coast
SYD
Sydney Kingsford Smith
1h 30m
Trip: 3 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 7 reviews
Overall
6.4
Boarding
6.6
Comfort
6.1
Crew
7.2
Entertainment
5.2
Food
5.8
SYD
BNE
Good 6.6

Having to put my own luggage tags on only to be told by a fit man “ they’re upside down!’l he should’ve put them On !!

SYD
OOL
Excellent 10.0

Boarding was simple. Disembarking was quick.

Nothing.

SYD
OOL
Mediocre 2.0

Nothing at all

My flight with Tiger was cancelled after arriving to the airport. I understand these things happen however there is absolutely no assistance offered by ground crew. I ended up having to spend an extra $500 to book the next Tiger flight out the next day. Unlike Jetstar and Virgin, Tiger made me pay for the next scheduled flight.

BNE
CNS
Mediocre 2.0

Nothing.

Flight time rescheduled meaning we had very little time for connecting flight. Then they checked our luggage in (weighed 8.5kg and only 7 allowed (charged $108). The booking in of the bags meant one of our party missed connecting flight. She arrived at gate while plane was still there and Capt said he would wait but ground staff over-ruled decision. Not happy.

MEL
OOL
Mediocre 2.0

This companies business model is high friction. I ended up with two tickets for my daughter on the same flights as one of their affiliates had problems with their website so it told me I wasn’t successful booking when i later found out the message was wrong. In the interim i booked the small flights on Tiger. I called both companies 4 times got the usual Asian call center responses and finally someone had the guts to tell me they would do nothing about it. Just insane and that’s what you will be if you ignore my advice. My daughter ended up with two flights she could never use and they would not do a single thing to help apart from go through their call center script to keep their jobs. You have been warned. Kayak should never refer people to gotogate.com. They offer similar customer service and would also do nothing.

Thu., 7 Mar.
AVV
Avalon
OOL
Gold Coast
2h 00m
Thu., 14 Mar.
OOL
Gold Coast
AVV
Avalon
2h 15m
Trip: 7 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 4 reviews
Overall
6.2
Boarding
6.5
Comfort
6.0
Crew
6.8
Entertainment
5.0
Food
5.1
HBA
MEL
OK 5.0

Flight was delayed .... it’s always delayed!!!! I just gate this airline but sometimes there just is no choice !

SYD
MEL
Good 6.0

Efficient, convenient and quick

PER
OOL
OK 4.0

Not enough to room in seats for a flight this long

AVV
OOL
Excellent 10.0

On time. Friendly staff

MEL
CNS
Good 6.0

Exactly what we expected. No entertainment no food

Sat., 27 Oct.
SYD
Sydney Kingsford Smith
OOL
Gold Coast
1h 20m
Wed., 31 Oct.
OOL
Gold Coast
SYD
Sydney Kingsford Smith
1h 30m
Trip: 5 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 7 reviews
Overall
6.4
Boarding
6.6
Comfort
6.1
Crew
7.2
Entertainment
5.2
Food
5.8
ADL
SYD
Mediocre 2.0

Very rude team. Never ever travel with tiger airlines again

BNE
CNS
Mediocre 2.0

Nothing.

Flight time rescheduled meaning we had very little time for connecting flight. Then they checked our luggage in (weighed 8.5kg and only 7 allowed (charged $108). The booking in of the bags meant one of our party missed connecting flight. She arrived at gate while plane was still there and Capt said he would wait but ground staff over-ruled decision. Not happy.

SYD
BNE
Good 6.6

Having to put my own luggage tags on only to be told by a fit man “ they’re upside down!’l he should’ve put them On !!

SYD
OOL
Excellent 10.0

Boarding was simple. Disembarking was quick.

Nothing.

SYD
OOL
OK 4.0

My flight was cancelled and I wasn't told about it until 2hrs later, then to make it worst, I was booked on a different flight (VA) late in the afternoon... Hence spending all day at the Airport waiting, and waiting. The VA flight made a scary take off and a very hard landing.

Wed., 31 Oct.
AVV
Avalon
OOL
Gold Coast
7h 30m
Wed., 7 Nov.
OOL
Gold Coast
AVV
Avalon
13h 45m
Trip: 8 days
Overall 0.0 Poor
Based on 0 reviews
Thu., 7 Mar.
MEL
Melbourne & other airports
OOL
Gold Coast
2h 00m
Thu., 14 Mar.
OOL
Gold Coast
MEL
Melbourne & other airports
2h 15m
Trip: 7 days
6.7GoodShow reviews
Overall 6.7 Good
Based on 13 reviews
Overall
6.2
Boarding
6.5
Comfort
6.0
Crew
6.8
Entertainment
5.0
Food
5.1
PER
OOL
OK 4.0

Not enough to room in seats for a flight this long

MEL
HBA
Good 6.0

Delayed as usual - luggage check again

HBA
MEL
Good 6.0

Chic muffin

LATELATELATELATE

HBA
MEL
OK 5.0

Flight was delayed .... it’s always delayed!!!! I just gate this airline but sometimes there just is no choice !

SYD
MEL
Good 6.0

Efficient, convenient and quick

Fri., 16 Nov.
CBR
Canberra
OOL
Gold Coast
1h 35m
Sun., 18 Nov.
OOL
Gold Coast
CBR
Canberra
1h 40m
Trip: 3 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 3 reviews
Boarding
8.1
Comfort
7.8
Crew
8.4
Entertainment
7.3
Food
7.2
BNE
POM
Good 7.0

Not that crowded for a Monday morning flight.

Didn't have enough landing cards.

CBR
OOL
OK 5.3

Refer to heading Virgin I think you are taking cheap too far

PER
BNE
Mediocre 3.3

Meal on board was probably the worst I’ve ever had on any airline, including the very cheap Asian ones. Virgin has set a new low in customer service

SYD
PER
Excellent 10.0

The flight was fantastic boarding crew were great and the onboard crew were very nice. I enjoyed the onboard wifi and the meal.

I didn't like that my gate and terminal numbers were changed so many times. It messed up the meeting of family. Also I really hate that there is not much leg room.

HBA
SYD
Good 7.2

Leg room was great as we had exit row

Body odour of one of the male cabin crew

Tue., 29 Jan.
MEL
Melbourne & other airports
OOL
Gold Coast
2h 05m
Tue., 5 Feb.
OOL
Gold Coast
MEL
Melbourne & other airports
2h 20m
Trip: 8 days
Overall 5.8 OK
Based on 6 reviews
Overall
6.4
Boarding
6.6
Comfort
6.1
Crew
7.2
Entertainment
5.2
Food
5.8
MEL
CBR
Excellent 10.0

Everything went smoothly as on earlier experiences. Friendly and helpful staff at airport.

The departure gate was not displayed on the electronic board at the airport until an announcement that boarding was 'commencing' which caused some unnecessary anxiety.

MEL
OOL
Mediocre 2.0

Nothing at all very disorganise, had to que for a very long time.Sign was very poor. Very poor service.

MEL
OOL
Mediocre 2.0

This companies business model is high friction. I ended up with two tickets for my daughter on the same flights as one of their affiliates had problems with their website so it told me I wasn’t successful booking when i later found out the message was wrong. In the interim i booked the small flights on Tiger. I called both companies 4 times got the usual Asian call center responses and finally someone had the guts to tell me they would do nothing about it. Just insane and that’s what you will be if you ignore my advice. My daughter ended up with two flights she could never use and they would not do a single thing to help apart from go through their call center script to keep their jobs. You have been warned. Kayak should never refer people to gotogate.com. They offer similar customer service and would also do nothing.

BNE
SYD
OK 4.0

Not much.

Boarding exceptionally slow due to intensive screening of each passengers hand luggage. Opportunististic for making an extra $36/bag if a gram over 7. Seat unable to recline. Literally not enough room for legs and needed to sit sideways and I’m not that tall!

ADL
SYD
Mediocre 2.0

Very rude team. Never ever travel with tiger airlines again

Mon., 4 Feb.
MEL
Melbourne & other airports
OOL
Gold Coast
2h 05m
Fri., 8 Feb.
OOL
Gold Coast
MEL
Melbourne & other airports
2h 20m
Trip: 5 days
Overall 5.8 OK
Based on 6 reviews
Overall
6.4
Boarding
6.6
Comfort
6.1
Crew
7.2
Entertainment
5.2
Food
5.8
BNE
CNS
Mediocre 2.0

Nothing.

Flight time rescheduled meaning we had very little time for connecting flight. Then they checked our luggage in (weighed 8.5kg and only 7 allowed (charged $108). The booking in of the bags meant one of our party missed connecting flight. She arrived at gate while plane was still there and Capt said he would wait but ground staff over-ruled decision. Not happy.

MEL
OOL
Mediocre 2.0

This companies business model is high friction. I ended up with two tickets for my daughter on the same flights as one of their affiliates had problems with their website so it told me I wasn’t successful booking when i later found out the message was wrong. In the interim i booked the small flights on Tiger. I called both companies 4 times got the usual Asian call center responses and finally someone had the guts to tell me they would do nothing about it. Just insane and that’s what you will be if you ignore my advice. My daughter ended up with two flights she could never use and they would not do a single thing to help apart from go through their call center script to keep their jobs. You have been warned. Kayak should never refer people to gotogate.com. They offer similar customer service and would also do nothing.

BNE
SYD
OK 4.0

Not much.

Boarding exceptionally slow due to intensive screening of each passengers hand luggage. Opportunististic for making an extra $36/bag if a gram over 7. Seat unable to recline. Literally not enough room for legs and needed to sit sideways and I’m not that tall!

ADL
SYD
Mediocre 2.0

Very rude team. Never ever travel with tiger airlines again

MEL
OOL
Mediocre 2.0

Nothing at all very disorganise, had to que for a very long time.Sign was very poor. Very poor service.

Mon., 18 Feb.
AVV
Avalon
OOL
Gold Coast
2h 00m
Sat., 23 Feb.
OOL
Gold Coast
AVV
Avalon
2h 15m
Trip: 6 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 4 reviews
Overall
6.2
Boarding
6.5
Comfort
6.0
Crew
6.8
Entertainment
5.0
Food
5.1
SYD
MEL
Good 6.0

Efficient, convenient and quick

HBA
MEL
Good 6.0

Chic muffin

LATELATELATELATE

MEL
BNE
OK 5.0

Well I thought I was never going to see my family again as there was so much turbulence. At one time I thought the plane was going to tip over. I’m a regular traveler and have traveled the world but never encountered anything like this before. The weather seemed fine . There was no rain or thunder. So what could have caused so much turbulence?

AVV
OOL
Excellent 10.0

On time. Friendly staff

NTL
MEL
Excellent 10.0

Got here early! Love that!

Nothing.

Tue., 16 Oct.
SIN
Singapore Changi
OOL
Gold Coast
7h 30m
Sat., 20 Oct.
OOL
Gold Coast
SIN
Singapore Changi
8h 20m
Trip: 5 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 2 reviews
Boarding
7.1
Comfort
6.4
Crew
7.3
Entertainment
5.1
Food
5.5
SIN
TPE
Good 7.6

Overall it was a good flight.

No offer to book my seat assignment during the booking process. A kiosk check-in would be a nice addition.

TPE
SIN
Mediocre 2.3

Unfair policy of no outside food, treating its customers in a captive state; cabin is dirty with little cleaning work done. Won't fly if it were not cheap.

SYD
SIN
OK 5.0

Crew on Singapore airlines were very helpful, friendly and accommodating.

They had 0 entertainment on an 8 hour flight. Tv turned off. One small meal after 20 minutes of flying. Would not fly with scoot again.

SIN
OOL
Good 6.0

The flight was cheap and the plane itself (B787) is a new plane and the lower pressurised altitude is very nice.

I didn't like being told off by one of the flght attendants for eating my own food on the flight. If Scoot's food was more reasonably priced I would buy it, but it is overpriced and therefore I need to bring my own. The seats are uncomfortable for sleeping in. The cabin temperature was a bit cold and with no blanket supplied this made it hard to sleep. Even though you are flying between two tropical destinations, I would recommend bringing a jumper.

SIN
KUA
Excellent 8.6

The Staff were friendly and efficient, considering the flight time being very short. The Flight Crew got us to our destination 10 mins ahead of schedule, considering also that we were 15 mins behind sitting on the runway for take off, which in effect meant they made up 25 mins. Fantastic job. The Aircraft was clean and well maintained. The seats were comfortable in economy for me, but unfortunately my Husband being a larger tall man was cramped and didn’t have a lot of room to move.

As the flight was very short the choice of food was limited and the selection was not good, as the choice I required ran out at the first two rows, which were not occupied by many passengers at all. A very light passenger load. The pricing was a little high for the snacks and tiny bottles of water.

Sat., 16 Feb.
MEL
Melbourne & other airports
OOL
Gold Coast
2h 05m
Sat., 23 Feb.
OOL
Gold Coast
MEL
Melbourne & other airports
2h 20m
Trip: 8 days
Overall 5.8 OK
Based on 6 reviews
Overall
6.4
Boarding
6.6
Comfort
6.1
Crew
7.2
Entertainment
5.2
Food
5.8
MEL
SYD
Excellent 8.0

Delay

MEL
CBR
Excellent 10.0

Everything went smoothly as on earlier experiences. Friendly and helpful staff at airport.

The departure gate was not displayed on the electronic board at the airport until an announcement that boarding was 'commencing' which caused some unnecessary anxiety.

ADL
SYD
Mediocre 2.0

Very rude team. Never ever travel with tiger airlines again

MEL
OOL
Excellent 8.0

No fuss, boarding was easy and well organised, very cheap flights

Nothing realy

MEL
OOL
Mediocre 2.0

This companies business model is high friction. I ended up with two tickets for my daughter on the same flights as one of their affiliates had problems with their website so it told me I wasn’t successful booking when i later found out the message was wrong. In the interim i booked the small flights on Tiger. I called both companies 4 times got the usual Asian call center responses and finally someone had the guts to tell me they would do nothing about it. Just insane and that’s what you will be if you ignore my advice. My daughter ended up with two flights she could never use and they would not do a single thing to help apart from go through their call center script to keep their jobs. You have been warned. Kayak should never refer people to gotogate.com. They offer similar customer service and would also do nothing.

Mon., 12 Nov.
SYD
Sydney Kingsford Smith
OOL
Gold Coast
1h 20m
Fri., 16 Nov.
OOL
Gold Coast
SYD
Sydney Kingsford Smith
1h 30m
Trip: 5 days
6.8GoodShow reviews
Overall 6.8 Good
Based on 36 reviews
Overall
6.2
Boarding
6.5
Comfort
6.0
Crew
6.8
Entertainment
5.0
Food
5.1
SYD
OOL
Mediocre 2.6

i like the use of kiosks they need to have more machines as the staff have a poor service attitude and give the responses as machines.

Booked a ticket with 20kg checked bag; didn't pack as much so took a carry on. The flight was delayed so they decided to weigh carry ons. It came to 10kg plus Laptop bag. They charged me $50 extra. On explaining I have 20kgs included and am happy to go check it in myself. They didn't let me. Not sure why when the flight was delayed by more than 30 min. staff not helpful or considerate. No solution offered to make me happy or to acknowledge that I had already paid for 20kg. I could be talking to a machine and it would've been the same outcome.

SYD
OOL
OK 4.6

Good seats

Very rude male crew My baby started crying only by the end of the journey because her ears were hurting her due to high atmospheric pressure, and the guy came and shouted at her and us to stop crying !!

SYD
OOL
Good 6.6

Easy online check in hassle free flight

Worker was too loud while I was trying to nap

SYD
OOL
OK 4.6

Inconsistencies in interpretation of cabin baggage Browns cows boarding procedures, lack of organization, time wasting system of issuing boarding pass at the gate after scanning tablet or phone, perhaps that should be done at bag drop

SYD
OOL
OK 4.3

They did try to make up time in the air

Plane was a little late arriving so boarding was delayed which then resulted in longer delays as wind gusts kicked in and could not take off after boarding the plane result missed bus connections

Mon., 4 Mar.
MEL
Melbourne & other airports
OOL
Gold Coast
2h 05m
Thu., 7 Mar.
OOL
Gold Coast
MEL
Melbourne & other airports
2h 20m
Trip: 4 days
Overall 5.8 OK
Based on 6 reviews
Overall
6.4
Boarding
6.6
Comfort
6.1
Crew
7.2
Entertainment
5.2
Food
5.8
MEL
OOL
Mediocre 2.0

This companies business model is high friction. I ended up with two tickets for my daughter on the same flights as one of their affiliates had problems with their website so it told me I wasn’t successful booking when i later found out the message was wrong. In the interim i booked the small flights on Tiger. I called both companies 4 times got the usual Asian call center responses and finally someone had the guts to tell me they would do nothing about it. Just insane and that’s what you will be if you ignore my advice. My daughter ended up with two flights she could never use and they would not do a single thing to help apart from go through their call center script to keep their jobs. You have been warned. Kayak should never refer people to gotogate.com. They offer similar customer service and would also do nothing.

MEL
OOL
Excellent 8.0

No fuss, boarding was easy and well organised, very cheap flights

Nothing realy

MEL
SYD
Excellent 8.0

Delay

BNE
CNS
Mediocre 2.0

Nothing.

Flight time rescheduled meaning we had very little time for connecting flight. Then they checked our luggage in (weighed 8.5kg and only 7 allowed (charged $108). The booking in of the bags meant one of our party missed connecting flight. She arrived at gate while plane was still there and Capt said he would wait but ground staff over-ruled decision. Not happy.

BNE
SYD
OK 4.0

Not much.

Boarding exceptionally slow due to intensive screening of each passengers hand luggage. Opportunististic for making an extra $36/bag if a gram over 7. Seat unable to recline. Literally not enough room for legs and needed to sit sideways and I’m not that tall!

Mon., 4 Mar.
AVV
Avalon
OOL
Gold Coast
2h 00m
Thu., 7 Mar.
OOL
Gold Coast
AVV
Avalon
2h 15m
Trip: 4 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 4 reviews
Overall
6.2
Boarding
6.5
Comfort
6.0
Crew
6.8
Entertainment
5.0
Food
5.1
AVV
OOL
Excellent 10.0

On time. Friendly staff

MEL
CNS
Good 6.0

Exactly what we expected. No entertainment no food

MEL
BNE
OK 5.0

Well I thought I was never going to see my family again as there was so much turbulence. At one time I thought the plane was going to tip over. I’m a regular traveler and have traveled the world but never encountered anything like this before. The weather seemed fine . There was no rain or thunder. So what could have caused so much turbulence?

PER
OOL
OK 4.0

Not enough to room in seats for a flight this long

HBA
MEL
OK 5.0

Flight was delayed .... it’s always delayed!!!! I just gate this airline but sometimes there just is no choice !

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