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5 locations in North Lawndale
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Reviews
2.0 Poor
Apr 2024
2.0 Poor
Dec 2020
Pros:
They treated me very bad they made me wait for 2 hours they were late then changed the book car then wanted to charge me 360 dollars not the amount that was on your application. It was bad I had a child with me and travel bags and the employee refused to use any other type of payment except my credit card which didn’t have that much money I want a compensation for my lost time lost money my agony long wait and missed work day. Unprofessional unacceptable.Cons:
Hated all aspects and how they treated me really bad and made me wait two hours although I booked a day before didn’t pick us up and still told us to go get coffee while we wait. It was 45 min and extended to two hours then it was a different car and extraaaaaaaa money not the amount on ur app or even close. 360 dollars for whaaaaat???5.2 Fair
Oct 2020
Cons:
I made my reservation for MDW, airport location, and was told I made for off site location on Pulaski? Why would I do that if I’m flying into Midway!? I’m not walking or ubering to an unknown location to me.7.2 Good
Sept 2020
Pros:
YesCons:
The seating in the vehicle5.6 Fair
July 2020
Pros:
The car worked.Cons:
They switched the location on me 2 days before the rental to a very inconvenient location. Once I arrived to pick up a small suv they did not have one. They "upgraded" me to a sedan which i did not prefer. From there they tried to get me to sign paperwork for an incorrect amount. I had to catch it and correct them and then they said they were trying to charge me because they upgraded me. The gas tank was not filled as they promised.10.0 Wonderful
May 2020
Pros:
Staff took very good care of me in a stressful life event.Cons:
Nothing.2 locations in North Lawndale
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8.0 Very Good
Mar 2020
Pros:
The pick up was close by but I didnt realize it would not be at the airport. The sign is super small and if your not looking for it you would miss the pick up spot. Our group waited over 30 minutes before they finally picked us up.6.8 Okay
Jan 2020
Pros:
A good initial price, but was then increased when they forced me to buy insurance before I could get the keys. The vehicle was in excellent shape and clean.Cons:
The pickup experience was very frustrating and I will not use this company again.3.2 Poor
Jan 2020
Cons:
The car’s front end rattled the whole time. Alignment was off pulling to the right. Drivers door made a rattle like a can of beans the whole time we drove over 60mph. The car was dirty when we received it and had over 10 chips in the windshield. Worst rental I’ve ever had.2.4 Poor
Jan 2020
Pros:
The car was ready when I arrivedCons:
I was charged more than what my quoted price was, costing me nearly $100 more than anticipated. Car had a broken rear windshield, no ice scraper, and a slow tire leak in the middle of winter.3.6 Poor
Dec 2019
Pros:
One lady was super helpful and nice, the rest of the staff I interacted with seemed like they hated everything. The second van I received was in excellent condition on the inside, though dented on the outside.Cons:
Ended up being about 25% more than the quoted reservation cost with no explanation given. Inconvenient pickup/drop off location, at least for transit/walking. Took a very long time to pickup and drop off despite being the only customer there. First van they were going to give me was FULL of trash in the back. Second one was fine. Otherwise rude staff. put a huge hold on your card, mileage limit for IL residents - they do tell you this upfront when you’re there but it’s a bit sneaky if you’re reserving through a third party site like this. Some other stuff I can’t even think of right now cuz I’m trying to push the whole ordeal out of my head. It was pretty darn cheap though.2.0 Poor
Dec 2019
Cons:
We thought we were getting a great deal on a car rental for two weeks. When we arrived at the business to pick up our car, we were charged over $120 more than our initial payment. The reason was (at first) that they had to come and pick us up from the airport. When we pressed into why, the next reason they gave us was because we should have reserved the car through a third party like Expedia. Which we did-through Kayak. The NEXT reason they gave us for charging us so much more was that we came through the airport. Which made zero sense because that's where I filled all the information out at the time of making the reservation. We then asked to see the manager and someone else came out to talk to us. When we asked the woman if she was the manager she said, "well, kind of, but not really, I just help the manager." We then asked again to see the manager. She went back to get him and came back to us and said the manager refused to see us and would not come out front. We then cancelled our reservation. As we were trying to find an Uber to get to another car rental location, another customer was going through the same run around and was being charged over $100 than what all her paperwork said. We call this unethical and bad business and will never recommend this company.One location in North Lawndale
One location in North Lawndale
Filters
Reviews
10.0 Wonderful
Dec 2023
6.4 Okay
Aug 2016
Pros:
The counter clerk was helpful in getting us a car when there were no compact car on the lot but we had to pay more because it was an SUV. Woman who cleans the cars was also very friendly.Cons:
When we arrived to pick up the car there was no compact cars available and they could not promise when one would come in. They also said there were a lot of other compact reservations ahead of us so they may never have one available. We had to get up to Wisconsin for a show so we could not wait all day. I booked this thinking I was going to have to only pay the $216.44 and ended up having to pay $276.38. Our original transportation for our trip fell through so we had to rent a car last minute. I often use Kayak for airline tickets and thought I would try you for a rental car. I searched for the best price and convenient location and was happy until this fiasco...2.0 Poor
Aug 2023
2.0 Poor
Mar 2022
2.0 Poor
Mar 2022
One location in North Lawndale
Yes. Based on our information, EUROPCAR in O'Hare is the cheapest car hire location in Chicago. It is located at Please Go To Fox Counter.
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