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4 locations in West Pullman
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Reviews
10.0 Wonderful
May 2021
Pros:
The people at Hertz, particularly Peter and the store manager, were fantastic. Super helpful when Priceline gave me the wrong pick-up time.Cons:
Priceline and Kayak told me to arrive at 5PM to pick up the car, and when I arrived Hertz told me they close at 5 and final pickup is 4:45. Priceline and Kayak should be telling people these things! They shouldn't say "arrive at 5" when that's the closing time. It almost ruined my trip, but fortunately the people at Hertz broke the rules and let me in to rent their last car.2.0 Poor
May 2021
Pros:
They called me the same day to cancel and tell me that vehicle was not availableCons:
Help to find an available vehicle2.0 Poor
Apr 2021
Pros:
No you get their and no car. Had a funeral to attend and because they did not have a car some family members could not attend.Cons:
Another car rental agency. Sad place to rent a car from6.0 Okay
Apr 2021
Pros:
Alarm key did not work2.0 Poor
Aug 2020
Pros:
The young man working the counter was pleasant while telling me that they had NO CARS, NO POWER and NO WAY TO GET ME A CAR.Cons:
The reservation system needs to be in better sync with the rental location so when there's an issue like NO POWER at the pick up site and NO CARS available, a customer doesn't waste money taking an Uber to the store only to have to waste more taking another Uber home!!!4.0 Mediocre
May 2019
Pros:
I liked the location compared to other companies.Cons:
The car's exterior had not been washed when I picked it up. Also, when I dropped off the car I walked into the office and there was no one in the office or the lot for a full 10 minutes...very weird. No explanation offered. The Ford Focus seemed to have some transmission problems.6 locations in West Pullman
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Reviews
10.0 Wonderful
Sept 2020
Cons:
The drop off process8.8 Very Good
May 2017
Pros:
The car was great, and the staff was helpful and professional. The pricing, and terms were as expected and there was no high pressure for extras.Cons:
When I got there, there were no cars! I thought renting from a non airport location would save money...it did. But had to wait an extra hour for a car to be returned and cleaned. When time is tight, be cautious about inventory claims. The non-airport locations have a very thin supply, in my opinion.10.0 Wonderful
Apr 2017
Pros:
fast2.0 Poor
Mar 2017
Pros:
I quickly used KAYAK to find a Budget rental.Cons:
I may not have looked closely enough at KAYAK's options to see that the rental service was so far away. This may be a design flaw in the search engine. I was also disappointed that the two Enterprise locations could not work together to do anything for me. They wouldn't even call to talk!10.0 Wonderful
Jan 2017
Pros:
I like the fact that I had to flat tires and they dileverd another rental the next morning....8.4 Very Good
Nov 2016
Pros:
The car was greatCons:
I rented at 4 PM for 3 days but the agency closed on Saturday(the 3rd day) a few hours before 4PM !!! I think to recall that people bringing the car a few hours late are charged but when they have to bring it a few hours early they dont get part of the money back :) !Yes. Based on our information, EUROPCAR in O'Hare is the cheapest car hire location in Chicago. It is located at Please Go To Fox Counter.
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