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5 locations in Beverly
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Reviews
2.0 Poor
Nov 2023
6.0 Okay
Aug 2019
Pros:
Drop off was easy.Cons:
I did not like that the car that I chose was not available. This place has limited options. It took about 30-40minutes to get my car rental since they had to clean it. The car also did not have a full tank of gas. Recommend going to another place.10.0 Wonderful
Jan 2017
Pros:
The car! Got to rent a beemer for the same cost of a sub compact!10.0 Wonderful
Jan 2017
Pros:
I like the fact that I had to flat tires and they dileverd another rental the next morning....10.0 Wonderful
Jan 2017
Pros:
They called me to confirm my rental after I booked it (a human), which was a very nice touch. The staff at the rental counter were extremely friendly and got me in and out quick on pick-up and again on return. Very grateful for excellent staff at the Enterprise in Oak Lawn, Illinois (SW Hwy)2.0 Poor
Dec 2016
Cons:
When I booked I said car rental at O'Hare Airport. Apparently I got an Enterprise car rental about 1 hours from the airport because it was cheapest. When I went to the Enterprise rental car at O'Hare, they told me that happens a lot, but they did not offer any customer service. It was like "oh well". I asked if they could book me a car there at their location and they said they couldn't. Finally, after asking what I should do, they gave me some of their"competitor" phone numbers at O'hare location and I contacted them. Of course it was more money and we had to take a shuttle back to the airport and then over to the other agency, but we finally got the car! Terrible experience!One location in Beverly
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Reviews
10.0 Wonderful
Dec 2020
Pros:
I’m probably never going to use another service except for you guys because of how smooth everything was!Cons:
N/A, I’m thoroughly impressed2.0 Poor
Mar 2020
Pros:
The young gentlemen at the front desk counter was very unprofessional and rude. He canceled my reservation and told me that he doesn’t need my business.Cons:
I honestly think that there is no help for this location. Unless they hire new people who are professional and friendly towards the customers.6.0 Okay
July 2019
Pros:
Staff and service was very good.Cons:
I had booked a car Chevy Malibu or similar. They said I could only have a VW Beetle unless I paid additional fee and that they strongly recommended I upgrade given the performance and size of the VW.2.0 Poor
June 2019
Cons:
I didn't rent it from you after they raised my quoted price from $115 to like $180 please make sure I am not charged thank you2.0 Poor
Mar 2019
Pros:
There was nothing to likeCons:
The rep at the location called an hour before pickup to tell me they had NO INVENTORY!10.0 Wonderful
July 2018
Pros:
They helped me when I had a problem with insurance - let me call from their phone (since it is very expensive to call from USA for Czech people), were smiling all the time, gave us clean car and drop off was very fast and easy.One location in Beverly
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Reviews
10.0 Wonderful
Mar 2020
Pros:
YesCons:
Nothing, as expected10.0 Wonderful
Nov 2018
Pros:
The service was fast and friendly. Kia actually consumed very little gas.7.6 Good
July 2018
Pros:
We had a good car that proved very comfortable for what was a long journey, from Chicago to Newark in 8 days, with a few days stopped off here and there on the way. Fuel consumption was very good, particularly for a car in the USA (albeit a Korean one): 50mpg was pretty typical going a steady 60-70mph. Luggage space was very good. Budget was very amenable to our changing the drop-off location from Boston to Newark, at no additional cost (one-way rental cost already paid).Cons:
We had to go for a one-way rental, which gave a very much more expensive per-day price for the car, particularly for a short rental of 8 days. Notwithstanding this expense, it was possible to get a one-way rental and it was, if anything, less expensive than other suppliers.6.8 Okay
July 2018
Pros:
Car was new with very cool featuresCons:
The car was dirty inside and outside10.0 Wonderful
Apr 2018
Pros:
When there was a problem at the check-in, the sevice representative did a terrific job of helping me solve the problem10.0 Wonderful
Mar 2018
Pros:
Car was good, person in Chicago was very helpful.One location in Beverly
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Reviews
4.0 Mediocre
May 2019
Pros:
I liked the location compared to other companies.Cons:
The car's exterior had not been washed when I picked it up. Also, when I dropped off the car I walked into the office and there was no one in the office or the lot for a full 10 minutes...very weird. No explanation offered. The Ford Focus seemed to have some transmission problems.One location in Beverly
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Reviews
5.6 Fair
Nov 2015
Pros:
Friendly Bill and his wifeCons:
Location was off the main rental center at Midway Airport. It does not open on weekend and open only at 8 am on weekdays, I was told to catch a cab at 4 am!!!! Unbelievable.10.0 Wonderful
Nov 2015
Pros:
Quick shuttle service to and from airport, clean car, good value overall.8.0 Very Good
Nov 2015
Pros:
Clean car on inside despite scratches all over the outside. Shuttle drivers personable. Rental staff nice.Cons:
Not convenient to airport. You need to take normal rental car shuttle and then wait for another shuttle, that with traffic took 20 minutes to pick me up and another 15 minutes back to office. Thus, spent lots of time just getting shuttle. Not convenient to Midway. The extra time certainly not worth the few dollar savings.10.0 Wonderful
Oct 2015
Pros:
Very accommodating. Decent car. Good experience.6.0 Okay
Oct 2015
Pros:
PriceCons:
Tire was bad and went flat and ESPECIALLY the sorry DONUT SPARE tire in the trunk that is not safe for highway driving.8.0 Very Good
Oct 2015
Pros:
Dropped car off early got a refund for unused days Drivers very courteous pick up easy dropped us at CTA station Worked very wellCons:
Not expecting $150 deposit at check in and having to verify our car insurance coverageYes. Based on our information, EUROPCAR in O'Hare is the cheapest car hire location in Chicago. It is located at Please Go To Fox Counter.
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