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3 locations in East Side
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Reviews
10.0 Wonderful
May 2021
Pros:
The people at Hertz, particularly Peter and the store manager, were fantastic. Super helpful when Priceline gave me the wrong pick-up time.Cons:
Priceline and Kayak told me to arrive at 5PM to pick up the car, and when I arrived Hertz told me they close at 5 and final pickup is 4:45. Priceline and Kayak should be telling people these things! They shouldn't say "arrive at 5" when that's the closing time. It almost ruined my trip, but fortunately the people at Hertz broke the rules and let me in to rent their last car.2.0 Poor
May 2021
Pros:
They called me the same day to cancel and tell me that vehicle was not availableCons:
Help to find an available vehicle2.0 Poor
Apr 2021
Pros:
No you get their and no car. Had a funeral to attend and because they did not have a car some family members could not attend.Cons:
Another car rental agency. Sad place to rent a car from2.0 Poor
Apr 2021
Cons:
I ordered a car from O’hare when I landed I found out it’s 45 minute drive from O’hare needed to rent a different car4.0 Mediocre
May 2019
Pros:
I liked the location compared to other companies.Cons:
The car's exterior had not been washed when I picked it up. Also, when I dropped off the car I walked into the office and there was no one in the office or the lot for a full 10 minutes...very weird. No explanation offered. The Ford Focus seemed to have some transmission problems.2.0 Poor
June 2018
Pros:
The hertz in Minnesota when I exchanged vehiclesCons:
The hertz on 92nd stony in Chicago7 locations in East Side
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Reviews
10.0 Wonderful
June 2020
Cons:
upon return i learned that the location was closed after being looted during the george floyd protests in chicago. i totally understand that these were unique circumstances, but it would have been great to get a phone call so i didn't have to drive all the way to the south side and back. i feel like that's the only real reason for them to need to contact me, and they insisted on having two contact phone numbers. this would have been a good time to use them!5.2 Fair
July 2019
Pros:
car was clean and new.Cons:
Picking up the car in Chicago , the car was not ready even though we had a reservation. We had to wait for a car to be cleaned and wait for the staff to share a device to check the car out. Should not happen with a reservation. The Detroit staff was great.10.0 Wonderful
Apr 2019
Pros:
The staff was greatCons:
Everything was great2.0 Poor
Nov 2018
Cons:
Unprofessional treatment10.0 Wonderful
Sept 2018
Pros:
The sales rep Malik was a tremendous help and very accommodating as they were closing. Appreciate the effort of the whole staff and team at that location8.8 Very Good
May 2017
Pros:
The car was great, and the staff was helpful and professional. The pricing, and terms were as expected and there was no high pressure for extras.Cons:
When I got there, there were no cars! I thought renting from a non airport location would save money...it did. But had to wait an extra hour for a car to be returned and cleaned. When time is tight, be cautious about inventory claims. The non-airport locations have a very thin supply, in my opinion.Yes. Based on our information, EUROPCAR in O'Hare is the cheapest car hire location in Chicago. It is located at Please Go To Fox Counter.
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