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4 locations in Norwood Park
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Reviews
2.0 Poor
Dec 2020
Pros:
Yes and yes.Cons:
The booking process was borderline predatory. Not customer friendly at all. I will not rent a car through Kayak again.3.2 Poor
Sept 2020
Cons:
If the car was available when i arrived - no car and wasted my time10.0 Wonderful
June 2020
Pros:
Yes, the staff was friendly and helpful. Both picking up and returning was quick and easy.Cons:
Everything was fine.2.0 Poor
June 2020
Pros:
NothingCons:
I booked and made plans just for them to say they where overbooked2.0 Poor
June 2020
Pros:
NothingCons:
If they had the car6.0 Okay
June 2020
Cons:
Drop off and confirmation of drop off was not straightforward. Had to speak with multiple people. Customer service when in Manila are very incompetent and made many mistakes and informed me of wrong information.One location in Norwood Park
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Reviews
10.0 Wonderful
Jan 2024
6.0 Okay
Dec 2020
Pros:
The staff was happy to see and serve me. Good customer service.Cons:
Even though I called ahead, there were no full-sized trucks on the lot when I arrived. They had to get one from some auxiliary lot and drive it in for me. The truck they grabbed had not been properly cleaned - filthy steering wheels and side windows so dirty that I could not see the side mirrors. National made up for this by giving me a free day of rent (refund), and a deep apology from the management. So I will try them again next time.9.6 Wonderful
May 2020
Pros:
Friendly staff...Cons:
Cup holders and little cubby wasnt clean. Stick with spilled something.9.6 Wonderful
Oct 2019
Cons:
I was very pleased6.8 Okay
May 2019
Cons:
Way too much confusion trying to locate a car in the class I had reserved (luxury). 5 different people asked if we needed help (we did) but none delivered. After much delay, we got a car that was just cleaned and we’re on our way. Not a very good showing.3.6 Poor
Nov 2016
Cons:
Car was dirty.One location in Norwood Park
One location in Norwood Park
One location in Norwood Park
2 locations in Norwood Park
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