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6 locations in South Side
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Reviews
2.0 Poor
Sept 2020
Pros:
It was a terrible bad, they have no cars available. They told me I had to wait until there is some returning. And they could not give me any precise time. While I did program the pickup fir 9 am.Cons:
I am not renting never again with you guys2.0 Poor
Aug 2020
Pros:
Nothing. The staff, the facility, the communication was all extremely poor.Cons:
I made a reservation only to find out that that does not matter. When I arrived, I was informed that they did not have any cars available and I was 8th in line to receive one. I asked why I was not contacted ahead of time. The manager was clueless and just shrugged. I waited for several hours and wasted money on ubers getting there and back. Never received a car or made it to my destination.5.6 Fair
Aug 2020
Pros:
The staff was friendly and helpful, especially the manager. I asked for a discount because of the tardiness of when my car was available, and he gave it to me without any issue. I had no issue with the local staff and service. It was the company's service that was poor.Cons:
My car was delivered to me 1.5 hours after my confirmed pick up time because, per the staff, the company had overbooked the location. Very poor and unacceptable planning. I waited outside in standing in the sun for 1.5 hours.2.0 Poor
July 2020
Pros:
Nothing was good about this experience.Cons:
I waited in line for 3 hours at the South Michigan location. There were no cars available. This location is poorly run. When I finally departed, there were still 12 people ahead of me in line waiting for cars. My reservation was at 10am. I left the South Michigan location at 12:30. I was very unhappy with the service.2.8 Poor
July 2020
Cons:
I waited 3 hours for the car10.0 Wonderful
June 2020
Cons:
upon return i learned that the location was closed after being looted during the george floyd protests in chicago. i totally understand that these were unique circumstances, but it would have been great to get a phone call so i didn't have to drive all the way to the south side and back. i feel like that's the only real reason for them to need to contact me, and they insisted on having two contact phone numbers. this would have been a good time to use them!One location in South Side
2 locations in South Side
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Reviews
2.0 Poor
May 2022
9.6 Wonderful
June 2019
Pros:
staff was friendly and professional9.2 Wonderful
Apr 2018
Pros:
Proprietor in downtown Chicago was pleasant, and he had the car for us at the promised time (despite small current inventory). Drop-off at BWI worked perfectly, even though we dropped the car off at 2:30 am and there were no personnel on the scene. We simply drove the car onto the lot, left the keys, and were billed appropriately.10.0 Wonderful
Oct 2017
Pros:
Customer service and vehicle was great2.0 Poor
Sept 2017
Cons:
They cancelled the reservation just minutes before we were to pick the car up saying that they don't have any vehicles to choose from10.0 Wonderful
May 2017
Pros:
Very fast pick-up and drop-off. The staff in both Chicago and Buffalo office are very friendly. The car is in a very good condition. Definitely will choose Budget again!One location in South Side
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Reviews
2.0 Poor
Apr 2021
Cons:
I ordered a car from O’hare when I landed I found out it’s 45 minute drive from O’hare needed to rent a different car2.0 Poor
Apr 2023
2.0 Poor
Jan 2022
Yes. Based on our information, EUROPCAR in O'Hare is the cheapest car hire location in Chicago. It is located at Please Go To Fox Counter.
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