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3 locations in Albany Park
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Reviews
2.0 Poor
Apr 2024
2.0 Poor
Feb 2024
2.0 Poor
Nov 2022
2.0 Poor
Dec 2021
2.0 Poor
May 2021
Pros:
I liked the price, but I was not able to pick up the car as the agency closed an hour earlier than Herz stated in an email.Cons:
They could have been open. Also they were not giving me a refund.8.0 Very Good
May 2021
Cons:
Guys at agency did best to keep up, but more employees would have helped.5 locations in Albany Park
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Reviews
9.6 Wonderful
Nov 2020
Pros:
Pickup and drop-off was quick and was conducted entirely outdoors.Cons:
I wish the supplemental insurance was cheaper. It added a significant amount to the daily cost.6.4 Okay
Nov 2020
Pros:
Drop off was fast and cheaper than expected.Cons:
Not making us wait outside in the cold while we wait an hour and a half past our reservation time would have been great.3.2 Poor
Sept 2020
Cons:
If the car was available when i arrived - no car and wasted my time2.0 Poor
June 2020
Pros:
NothingCons:
If they had the car10.0 Wonderful
May 2020
Pros:
I had a Toyota Corolla and it was awesome.Cons:
Nothing. It all came together.10.0 Wonderful
Aug 2019
Pros:
YesCons:
super as it is.One location in Albany Park
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10.0 Wonderful
Nov 2017
Pros:
The person at the counter was exceptional polite and curtious! He was also then when I dropped off the vehicle. I will use this particle Budget again solely based on his performance! It's rare to see someone In Customer Service go above and beyond! Thank you2.0 Poor
Oct 2016
Cons:
I had a reservation for 6pm. I was running a little late, so tried calling prior in order to let them know I hadn't forgotten. No answer. I went anyways, thinking they had missed the phone call - no luck. Closed without any communication whatsoever. I had to take an extra hour out of my day to go to a different rental place (which was also significantly more expensive). Absolutely disappointing.One location in Albany Park
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