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3 locations in Streeterville
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Reviews
10.0 Wonderful
Jan 2020
Pros:
Staff friendly, easy to engage with; the car is immaculately clean, no nonsense transactionCons:
Finding the actual location.10.0 Wonderful
Sept 2019
Pros:
Car delivery was amazingly fast. Drop off was easy and convenient.10.0 Wonderful
May 2019
Pros:
Friendly staff10.0 Wonderful
May 2019
Pros:
Staff was super nice and helpful during pick up. After hours drop off was very convenient. The car was in great condition!Cons:
I really have no complaints, I really appreciated the service and the rental!10.0 Wonderful
Mar 2019
Pros:
Customer service was fantastic and super easy pick-up and drop-off9.2 Wonderful
July 2018
Pros:
great get up and go, which was important in Chicagoland area. Clean car. pretty good mileage.Cons:
I am short and still bumped my head on the roof getting in the vehicle. The guys were great, but didn't really tell me how to drop off the car, as in come back in exactly where you leave.2 locations in Streeterville
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Reviews
4.8 Mediocre
July 2020
Pros:
Drop off and pick-up was convenient.Cons:
Car smelled TERRIBLE of smoke from previous renter6.0 Okay
Mar 2020
Pros:
The agents are friendlyCons:
I was give a car with an expired license plate. I was told that it isn't a big deal because I did not receive a ticket.9.6 Wonderful
Aug 2019
Pros:
Everything was great, very friendly, pick up and drop off was quick, easy and convenient. This location is great as it's close to LAKE CTA Station.Cons:
They removed the grace period for returning the car, I'm not sure why they did so but it would be better to have a grace period as this location is in downtown and sometimes you might stuck in traffic and not be able to return the car in time5.2 Fair
July 2019
Cons:
Upfront cost was not honored and instead was up charged 3000%9.2 Wonderful
May 2019
Cons:
All was good!2.0 Poor
Dec 2018
Cons:
I searched for cars from O'Hare International. For some reason kayak gave me a location 20 minutes away. And Avis in the airport refused to honor the price I was given and told me I had to go to location 20 minutes away. Poor customer serviceOne location in Streeterville
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Reviews
2.0 Poor
Mar 2024
4.0 Mediocre
Jan 2024
4.0 Mediocre
Dec 2023
2.0 Poor
Oct 2022
2.0 Poor
Aug 2022
2.0 Poor
Oct 2020
Cons:
Pick up took over an hour. Customers were forced to be in line indoors and in close quarters which was very unsafe. Car was damaged on the outside and was not clean on the inside. There was also a slight smoky smell in the car.2 locations in Streeterville
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Reviews
9.6 Wonderful
July 2019
Pros:
The Hertz woman in Chicago was SO LOVELY! Best rental car experience EVER! She was kind and courteous and very HELPFUL!!!! What a great way to start a road trip :)Cons:
If the car had been cheaper, that's the only way it could have been better. The price was fine, but you asked what could have been better.10.0 Wonderful
June 2019
Pros:
Very easy check in at the Hyatt with a very friendly counter staff person. Easy pick up and drop off.4.4 Mediocre
May 2019
Pros:
Some customers with confirmed reservations were turned away but fortunately I was able to get a car this time.Cons:
Service was very slow due to computer issues and customers with “irregular” rental issues. Only one person on staff resulted in long lines & long wait times.2.0 Poor
Mar 2019
Cons:
I couldn’t get my car because I needed a credit card which was not mentioned online and insurance was still charged10.0 Wonderful
Nov 2018
Pros:
Staff was very friendly and helpful.Cons:
Friendliness of staff and car clean2.0 Poor
Nov 2018
Cons:
Nothing was done. No car reserved, no notice. I will never use Kayak again. There are way too many competitors in this business to make such huge mistakes.One location in Streeterville
One location in Streeterville
Filters
Reviews
2.0 Poor
Feb 2024
2.0 Poor
Jan 2023
Yes. Based on our information, EUROPCAR in O'Hare is the cheapest car hire location in Chicago. It is located at Please Go To Fox Counter.
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