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7 locations in Avalon Park
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Reviews
2.0 Poor
Sept 2020
Pros:
It was a terrible bad, they have no cars available. They told me I had to wait until there is some returning. And they could not give me any precise time. While I did program the pickup fir 9 am.Cons:
I am not renting never again with you guys2.0 Poor
Aug 2020
Pros:
Nothing. The staff, the facility, the communication was all extremely poor.Cons:
I made a reservation only to find out that that does not matter. When I arrived, I was informed that they did not have any cars available and I was 8th in line to receive one. I asked why I was not contacted ahead of time. The manager was clueless and just shrugged. I waited for several hours and wasted money on ubers getting there and back. Never received a car or made it to my destination.5.6 Fair
Aug 2020
Pros:
The staff was friendly and helpful, especially the manager. I asked for a discount because of the tardiness of when my car was available, and he gave it to me without any issue. I had no issue with the local staff and service. It was the company's service that was poor.Cons:
My car was delivered to me 1.5 hours after my confirmed pick up time because, per the staff, the company had overbooked the location. Very poor and unacceptable planning. I waited outside in standing in the sun for 1.5 hours.2.0 Poor
July 2020
Pros:
Nothing was good about this experience.Cons:
I waited in line for 3 hours at the South Michigan location. There were no cars available. This location is poorly run. When I finally departed, there were still 12 people ahead of me in line waiting for cars. My reservation was at 10am. I left the South Michigan location at 12:30. I was very unhappy with the service.2.8 Poor
July 2020
Cons:
I waited 3 hours for the car10.0 Wonderful
June 2020
Cons:
upon return i learned that the location was closed after being looted during the george floyd protests in chicago. i totally understand that these were unique circumstances, but it would have been great to get a phone call so i didn't have to drive all the way to the south side and back. i feel like that's the only real reason for them to need to contact me, and they insisted on having two contact phone numbers. this would have been a good time to use them!3 locations in Avalon Park
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Reviews
10.0 Wonderful
May 2021
Pros:
The people at Hertz, particularly Peter and the store manager, were fantastic. Super helpful when Priceline gave me the wrong pick-up time.Cons:
Priceline and Kayak told me to arrive at 5PM to pick up the car, and when I arrived Hertz told me they close at 5 and final pickup is 4:45. Priceline and Kayak should be telling people these things! They shouldn't say "arrive at 5" when that's the closing time. It almost ruined my trip, but fortunately the people at Hertz broke the rules and let me in to rent their last car.2.0 Poor
May 2021
Pros:
They called me the same day to cancel and tell me that vehicle was not availableCons:
Help to find an available vehicle2.0 Poor
Apr 2021
Pros:
No you get their and no car. Had a funeral to attend and because they did not have a car some family members could not attend.Cons:
Another car rental agency. Sad place to rent a car from2.0 Poor
Apr 2021
Cons:
I ordered a car from O’hare when I landed I found out it’s 45 minute drive from O’hare needed to rent a different car4.0 Mediocre
May 2019
Pros:
I liked the location compared to other companies.Cons:
The car's exterior had not been washed when I picked it up. Also, when I dropped off the car I walked into the office and there was no one in the office or the lot for a full 10 minutes...very weird. No explanation offered. The Ford Focus seemed to have some transmission problems.2.0 Poor
June 2018
Pros:
The hertz in Minnesota when I exchanged vehiclesCons:
The hertz on 92nd stony in ChicagoYes. Based on our information, EUROPCAR in O'Hare is the cheapest car hire location in Chicago. It is located at Please Go To Fox Counter.
Based on ratings and reviews from real users on KAYAK, the best car hire in Avalon Park is ENTERPRISE (5.5, 4 reviews).
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