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2019 Best Airlines
Discover the world's top-rated airlines in 2019
Not sure which airline to fly with on your next trip? The next time you visit an airline's website, check to see if it has earned KAYAK's coveted Best Airlines badge. Here are the year's best airlines according to airline reviews from travellers on KAYAK.
Best boarding

Best boarding

Because chaotic queues are no way to start a trip. Here are the top airlines in Europe for the category 'Best boarding'.
1
SWISS
82.7%
"Got everyone on board efficiently and quickly."
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2
Lufthansa
81.1%
"Fast and efficient boarding."
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3
SAS
80.8%
"Boarding was easy."
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4
KLM
79.5%
"Very efficient boarding, fast and professional but warm and friendly."
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5
Austrian Airlines
79.3%
"I loved the boarding process. Everything was very organized!"
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6
Turkish Airlines
77.6%
"Quick boarding. Courteous service."
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7
LOT
77.3%
"Boarding went pretty smoothly and quickly"
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8
Aeroflot
77.1%
"Boarding was smooth"
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9
Aegean Airlines
77.0%
"Service and boarding was smooth and professional."
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10
Aer Lingus
76.0%
"Quick organized boarding"
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SWISS - No. 1 in Europe

Based on the number and quality of airline reviews and ratings from 2018, SWISS was identified as having routinely provided a superior experience to travellers in Europe.
Overall rating
8.1 Excellent
Based on 8,816 reviews
Overall
82%
Boarding
82%
Comfort
79%
Crew
87%
Entertainment
78%
Food
79%
2019 Best Airlines

About KAYAK's Best Airlines

KAYAK's airline ratings process was introduced to provide airline customers who use KAYAK with a platform to share their experience flying with different airlines. An airline must have a minimum Overall Rating of 6.1 and a minimum of 150 reviews published within the last year to qualify for consideration for KAYAK's Best Airlines. The current list of Best Airlines are based on ratings from KAYAK users in 2018.
More on the methodology
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