2019 KAYAK Travel Awards

Best airlines

Discover the world's top-rated airlines in 2019

Not sure which airline to fly with on your next trip? The next time you visit an airline's website, check to see if it has earned KAYAK's coveted Best Airlines badge. Here are the year's best airlines according to airline reviews from travellers on KAYAK.

USA & Canada

Best budget airlines worldwide

Best airline

The best of the rest. Here are the top airlines in Europe for the category 'Best airline'.

SWISS

80.8%

"Loved my experience with Swiss airlines. Comfortable and pleasant flight."

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Lufthansa

79.5%

"Lufthansa delivers always a great service. Good timing, schedule and service!"

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Turkish Airlines

79.1%

"It's always a pleasure to travel with Turkish Airlines."

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Scandinavian Airlines

77.3%

"SAS handles their business very professionally."

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Aegean Airlines

76.1%

"Aegean delivered excellent service during my flight."

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Aeroflot

76.1%

"Amazing as always! Aeroflot is great!"

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Austrian Airlines

76.1%

"Extremely happy with Austrian Airlines. From now on I will try to fly mainly with this company."

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KLM

76.0%

"The service on KLM was exceptional"

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LOT

75.4%

"The flights were generally enjoyable."

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Aer Lingus

73.1%

"I always look forward to flights on Aer Lingus"

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SWISS - No. 1 in Europe

Based on the number and quality of airline reviews and ratings from 2018, SWISS was identified as having routinely provided a superior experience to travellers in Europe.

Overall rating

7.8 Good

Based on 2,075 reviews

Boarding

79%

Comfort

76%

Crew

84%

Entertainment

72%

Food

74%

Overall

78%

About KAYAK's Best Airlines

KAYAK's airline ratings process was introduced to provide airline customers who use KAYAK with a platform to share their experience flying with different airlines. An airline must have a minimum Overall Rating of 6.1 and a minimum of 150 reviews published within the last year to qualify for consideration for KAYAK's Best Airlines. The current list of Best Airlines are based on ratings from KAYAK users in 2018.