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image/svg+xml 2020 Best Airlines

The Best Airlines of 2020

Here’s where you can discover the world's top-rated airlines of 2020. Not sure if a particular airline best fulfils the criteria that are important to you? Check https://www.kayak.com.au/badges/airlines to see if the airline has earned KAYAK’s coveted Best Airlines badge.

Here are the year's best airlines according to airline reviews from travellers on KAYAK.

Discover the best airlines by location

Discover the best airlines by region and the best budget airlines worldwide and use the dropdown below to learn about the best airline by country.

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Best airlines overall Best boarding Best comfort Best crew Best entertainment Best food Best Wi-Fi connection Best toilet facilities Best baggage service

1 Hawaiian Airlines

78.5% KAYAK Award Score

"Free food great movies very comfortable ."

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2 Alaska Airlines

77.8% KAYAK Award Score

"Crew was friendly and professional"

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3 Delta

77.5% KAYAK Award Score

"Flight was smooth, arrived early"

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4 Envoy Air

71.0% KAYAK Award Score

"Smooth flight with 0 issues!"

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5 American Airlines

69.6% KAYAK Award Score

"Left on time, arrived early!"

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About KAYAK's best airlines

KAYAK's airline ratings process was introduced to provide airline customers who use KAYAK with a platform to share their experience flying with different airlines. An airline must have a minimum Overall Rating of 6.1 and a minimum of 150 reviews published within the last year to qualify for consideration for KAYAK's Best Airlines. The current list of Best Airlines is based on ratings from KAYAK users in 2019.

More on the methodology

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image/svg+xml 2020 Best Airlines
2020 KAYAK Travel Awards Methodology