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2019 Best Airlines
Discover the world's top-rated airlines in 2019
Not sure which airline to fly with on your next trip? The next time you visit an airline's website, check to see if it has earned KAYAK's coveted Best Airlines badge. Here are the year's best airlines according to airline reviews from travellers on KAYAK.
Best crew
Best airline
Best boarding
Best comfort
Best crew
Best entertainment
Best food

Best crew

A friendly hello can go a long way. Here are the top airlines in Asia-Pacific for the category 'Best crew'.
1
ANA
91.3%
"The crew were friendly and attentive."
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2
Japan Airlines
90.4%
"Courteous and helpful crew members."
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3
Asiana Airlines
89.4%
"The staff was kind and courteous."
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4
Korean Air
89.0%
"Polite and courteous crew."
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5
EVA Air
88.6%
"The crew was very kind and attentive."
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6
Singapore Airlines
88.3%
"The cabin crew are very helpful and friendly."
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7
Bangkok Airways
87.7%
"Crew was extremely friendly and kind."
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8
Air New Zealand
87.2%
"The most professional crew I've ever seen."
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9
Thai Airways
85.2%
"The crew was very nice"
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10
Qantas Airways
82.4%
"Thanks Qantas staff members. You all rock!"
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ANA - No. 1 in Asia-Pacific

Based on the number and quality of airline reviews and ratings from 2018, ANA was identified as having routinely provided a superior experience to travellers in Asia-Pacific.
Overall rating
8.4 Excellent
Based on 948 reviews
Boarding
86%
Comfort
83%
Crew
88%
Entertainment
80%
Food
78%
Overall
85%
2019 Best Airlines

About KAYAK's Best Airlines

KAYAK's airline ratings process was introduced to provide airline customers who use KAYAK with a platform to share their experience flying with different airlines. An airline must have a minimum Overall Rating of 6.1 and a minimum of 150 reviews published within the last year to qualify for consideration for KAYAK's Best Airlines. The current list of Best Airlines are based on ratings from KAYAK users in 2018.
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