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2019 Best Airlines
Discover the world's top-rated airlines in 2019
Not sure which airline to fly with on your next trip? The next time you visit an airline's website, check to see if it has earned KAYAK's coveted Best Airlines badge. Here are the year's best airlines according to airline reviews from travellers on KAYAK.
Best crew
Best airline
Best boarding
Best comfort
Best crew
Best entertainment
Best food

Best crew

Here are the top budget airlines worldwide for the category 'Best crew'
1
Southwest
90.5%
"Southwest customer service is great, the in-flight crew were attentive, funny and upbeat. Loved flying with them."
2
JetBlue
86.0%
"Crew was very friendly and accommodating!"
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3
Wingo
83.1%
"The crew was helpful and always smiling."
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4
WestJet
82.9%
"Staff were super friendly and welcoming."
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5
Air Montenegro
81.6%
"Staff was great, from check-in to boarding and flight."
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6
Sun Country Air
80.3%
"Very friendly flight crew."
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7
Allegiant Air
80.2%
"The crew was awesome! They were friendly and very focused on their passengers."
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8
easyJet
77.8%
"Crew were polite and efficient."
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9
Vueling
73.8%
"Crew was nice and welcoming"
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10
Ryanair
73.3%
"The crew were all friendly and welcoming"
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Southwest - No. 1 Budget airline worldwide

Based on the number and quality of reviews and ratings of budget airlines from 2018, Southwest was identified as having routinely provided a superior experience to travellers.
Overall rating
8.1 Excellent
Based on 6,180 reviews
Boarding
83%
Comfort
81%
Crew
87%
Entertainment
78%
Food
74%
Overall
82%
2019 Best Airlines

About KAYAK's Best Airlines

KAYAK's airline ratings process was introduced to provide airline customers who use KAYAK with a platform to share their experience flying with different airlines. An airline must have a minimum Overall Rating of 6.1 and a minimum of 150 reviews published within the last year to qualify for consideration for KAYAK's Best Airlines. The current list of Best Airlines are based on ratings from KAYAK users in 2018.
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